Spent 65$ on my short haircut And $175 on a short balayage…read morebut during consultation told me $160... My haircut was HORRIBLE it's uneven and they tried to fix it but it's still uneven. I am not sure if they are only good at coloring but I'm really sad because I waited awhile to go in. They told me to come in again to see if they can fix it. I am super easy going but I'm genuinely mad. This is not okay.

I went in for a balayage om my naturally dirty blonde hair. It took 5.5 hours for the stylist to…read moredye my hair (without blowdry it). There are orange chemia marks and straught bleach lines ~1 inch from my scalp. The salon said it was my fault because I rushed the stylist (5.5 hours is rushing i guess). They would only refund 95$ of the 500$ charge because that is what they charge to dye roots. I mean..strictly speaking they are right they did not dye my roots. If only they had not dye my the rest of my hair creating a straight line an inch or two away from my scalp then id be in good shape. Not sure how to add photos here but they are on google review.

I started out coming here a couple times a year for special occasions and such, but found that I…read morereally enjoy a professional blowout and having my hair look nice for several days afterward, so I joined their Barfly membership. You get one appointment a month for $10 less than the regular price, and get a discount on additional blowouts too and a few other perks. (There is also a Double Barfly which gives you two $10 discounted blowouts per month). I think I have had a different stylist each time I have been here, but they are all good. They ask questions about what you are wanting and you can select from a menu of styles. Free drinks and movies to watch also. Most of the time my hair looks good for nearly a week afterwards so it's been worth while. Easy to make appointments online (they have an app too, which I haven't tried yet, but intend to). You do have to provide a credit card for the cancelation policy but that is fair.

Unfortunately I had a really bad experience there. Before my appointment they told me it would take…read more45 minutes to an hour tops. Instead it ended up taking over an hour and 30 minutes and I was almost late to my photo shoot. The hairdresser put so much product in my hair it didn't hold more than 2 hours! It looked awful. The blowout itself was terrible and she kept trying to fix it with a curling iron. I spent a ton of money and wasted my time when I could have made my hair look much better myself. I had to wash my hair after 2 hours and redo it myself for another event I had that night. Thankfully I got my money refunded, but I would still never go back. The hairdressers are so inexperienced.

got my hair done my hair curly style love it the best to ever do it I love itttttread more

I've given this salon far too many chances over the past year and a half, and I feel it's important…read moreto share my experience so others can make an informed decision. **keep in mind: I am Dominican and I have curly "dominican" hair. I have been getting Dominican blowouts my entire life.** I first went because the salon advertises Dominican blowouts. However, the results did not match what I expected from that service. The blowouts here typically only lasted about one day. I continued returning mostly because it was easy to schedule appointments since it's a one-woman business. After some time she began coloring my hair. While the coloring was initially better than the blowouts, the overall quality gradually declined over time. For example, during blowout appointments I was sometimes not placed under the dryer, which is usually a key step in a Dominican blowout. I eventually stopped focusing on the blowouts and mainly came in just for highlights, sometimes even urging her not to put me under the hairdryer because why bother. Despite consistently asking for bright blonde highlights, I noticed a pattern where the color sometimes came out darker than what I requested on some visits (it seemed intentional). I communicated my dissatisfaction and I was met with blame, unawareness and passive aggression instead. She had to fix my hair two days after coloring and highlighting (with more highlights) causing more stress on my hair-strands since it was done sloppy the first time. Another uncomfortable aspect was that personal conversations I had shared in the salon were later referenced in a way that felt inappropriate to me. After that experience, I regretted sharing personal information with her, but it's okay, what comes around comes back around. I also observed situations where other people's children in the salon were scolded by her, which felt unprofessional in that environment. Overall, the declining quality of the services and the way concerns were handled are the reasons I will not be returning. I hope this feedback helps others decide whether the salon is the right fit for them.

Tiffany is amazing! She is always positive and works so hard. She always makes me beautiful! Love…read morethis place!

Breyna did such an amazing job with my hair this morning! I showed her a picture of what I was…read morewanting and matched did it perfectly, and was also so so kind! Would definitely come back next time I'm wanting a blowout!

What a great blo dry bar! My stylist was amazing! She knew exactly how to style my hair, and it…read morelasted 3 days! The staff here at the Plano location are super friendly, and inviting. I've already booked my next appointment.

This was my second visit to this location, and unfortunately, my second time leaving with flat,…read morestringy hair. Volume can be achieved with the right product and a proper round-brush blowout, but both times I've walked out with the opposite of what I asked for. Disappointing, as this hasn't been my experience at other salons.

I loved how my hair looked. Haley did a phenomenal job. I got lots of compliments on my hair. I…read morewill definitely be going back.

I have held a membership at this location for 5 billing cycles, paying $1,702 total. My membership…read moreincluded 22 services over that time. I have used 5, leaving 17 prepaid credits I have never been able to redeem. Here is what happens every single visit: staff confirms my available credits at check-in, I receive my service, and at checkout I am told they do not know how to apply the credits. The manager is messaged and I leave without a resolution, every time. I have reached out following multiple visits and have not received a single response. This is not a one-time miscommunication. This is a repeated pattern of collecting monthly membership fees while consistently failing to honor what those fees cover. I have full documentation of every charge, every visit, and every unanswered follow-up. I would like this resolved.

LOVE this place. A great place to get makeup AND hair done all in one place. Their makeup is great…read more(I have some at home and it's super pigmented and a little goes a long way. Their hot tools are also phenomenal (I have the straightener and love it). Any location is great, you can't go wrong with any of them!!!

I booked a blowout with Jocelyn and service was amazing!! She is so sweet and kind and has the best…read morepersonality. She's very gentle and is very attentive. I love my blowout and I loved the service. The vibe in the salon was very calming and relaxing. I will be booking again

Mele takes such care when styling my hair. She is a wonderful stylist! I like my hair to be…read morestraight and she gets this mess so straight and smooth!