I took my vehicles here before the change of ownership, and though I have moved out of town, I…read morereturn under the new ownership as a fully satisfied customer. They are honest, quick, and very customer-oriented.

I was referred to Rising Sun Motors by a community group that I belong to. I called and got an…read moreappointed schedule by the owner (Khai) for the following week to do the routine require 60K maintenance for my 2014 Honda CRV. I drove and dropped off my car on my schedule day at around 8am. Here are my observations. They must get a lot of business since there were tons of cars around their parking lot and both of the shops were busy with cars being work on. Khai the owner was friendly when I drop off my car and seem to know what he is doing. Confidence from mechanic is a good sign. Seem to be a "local" place because when I was there, a lot of his customers seem to know him and called him by name. Again-- another good sign. The only thing that was a bummer is that there's no waiting room due to Covid so you have to either get a ride back or wait outside. There is 1 chair for anyone who needs to sit and wait outside the office. Otherwise you will need to find a curve on the street sidewalk or a random place on their parking lot to put your bottom on while you wait. I was lucky enough I got a ride to and from so waiting there was not an issue for me. I did see people who were wait near the office. As a suggestion to the owner--maybe offer those who have to wait a bottle of water while they wait? Or some coffee? etc. Maybe even have a tent or covering with some outside seating on their lot somewhere? That is a bit of going beyond..but I think your customers (especially the ones with small kids and the elderly) who can't get a ride would really appreciate. That would have totally make my review a 5 stars for sure..even if I didn't need it myself. Just show that the owner cares about his customers during these Covid times and that there's no waiting room available.

10 out of 10, would recommend…read more I think this is a gem of an automotive shop and if they weren't so awesome of a shop, I would totally gate keep them. I have to let others know that this is a safe, fair and honest shop that I recommend people to go. Thank you again Jenny and Jessie for being so helpful and kind with everything!!!!

Flat Black was recommended to me by a friend when I was literally stuck on the side of I-5 (on a…read moreweekend!) and needing someone I could tow my car to ASAP. I left the car outside their shop, tossed my key in the key drop, and first thing Monday they gave me a call with a time they'd be able to look at the car. Luckily, the problem was a minor one, and they had it fixed and back on the road in a matter of hours - for less than $50! When my daughter, who lives in Bham, was borrowing my car recently and wanted to get it inspected before considering purchasing it, she dropped it off at Flat Black for a thorough look. They called me that afternoon with a detailed list of what needed to be done, and how the car looked overall. They gave it an oil change, serviced the transmission, and a couple of other things - all in a couple of hours. I got the car back from my daughter yesterday and it's running better than it has in months. It's sometimes hard to feel like you're making a good choice when finding someone trustworthy to take care of your vehicle; but I would not hesitate to bring my car to Flat Black again if it needed anything done.

Awesome. They even quoted me a higher price and decided they I didn't need some of the work done,…read moreso they didn't charge me for it! Definitely an honest price for good work.

Shane is incredibly knowledgeable and thorough and I can tell he truly cares about taking care of…read morehis customers. Service reps were also very helpful and efficient.

Reasonable price for a 4-wheel alignment, they seemed like nice people. Few weeks after my…read morealignment i hear a clicking noise under my driver side front wheel. They left my tie rod end ball joint nearly completely loose... if it HAD come loose, i would have lost all steering function. I go to check the other side, and as i'm untightening the wheel, all my lug bolts are loose on this side and come out with nearly zero effort. Very low quality control on their part, and as i said earlier, could have left me in both an accident and a very large repair bill. Like i said, nice people, but the work wasn't good. Super disappointed, i thought i had found a shop to go back to, but oh well.

Over the years, I've taken both my vehicles to Davis numerous times for various repairs. Each time…read morehas been the same. The people at Davis Automotive are: - friendly - knowledgeable - helpful - fairly priced - honest. What else would you want in a mechanic?! I highly recommend.

I had some upgraded front suspension parts installed in another state. Unfortunately the alignment…read morewas done wrong causing the struts to rub the tires. Matt and his crew at Northwest got me in on short noticed and fixed things in a few hours at a fair price so I could head home. Thanks Matt!!

We have been taking our 2017 Sprinter conversion van to NW European for regular maintenance and the…read moreoccasional repair since we purchased the van when new. Matt and his team are top notch. Always responsive to any issues or questions, excellent preventative maintenance as well as repairs that might be needed, always at a fair price considering the vehicle and our investment in it. I highly recommend if you have a Sprinter.

I can't say enough good things about Armstrong Family Autocare without sounding like a paid…read morepromoter or something, but believe me, this was an OUTSTANDING car repair experience!! Be honest: how many mechanics have you dealt with who actually aim to reduce the cost of the service?! Alex did!! My old '99 Voyager was acting wonky; it would start but then some components would work while others wouldn't.. one day the windows operated, but the wipers or heater fan wouldn't; the next day NONE of them worked; the next day they all worked fine.. and so on and so on Got a brand new top-of-the-line Napa battery.. didn't help .. so then I had the alternator tested by 3 different places who all said it had a bad diode, so I reached out to a few companies here, got quotes, and Armstrong's was the most reasonable price (plus nearby my place) so I brought the Voyager in, crossing my fingers that some unknown -expensive- additional work wouldn't be urged on me, as I've frequently experienced with other repairs Long story short, Alex told me it actually wasn't the alternator being bad, it was the ignition switch, and I gotta be honest and say I was hugely skeptical because the other companies had advised me to get a new alternator, why would they recommend it if it wasn't the problem? ...but I decided to trust Alex, and the repair cost was literally HALF the cost of replacing the alternator (which was already a very reasonable price!) But this morning was the iron test: would everything work like it did when I picked up my vehicle? IT SURE DID --the wipers, the windows, the heater fan ALL WORKED AT THE SAME TIME!! That hasn't happened in forever! LOL This review is getting long but I wanted to share the deets because frankly, given the symptoms, the tests AND my belief in the test results... Alex could have very easily done the cheaper ignition repair but said nothing and charged for the more expensive alternator replacement that I was asking for -and I wouldn't have known the difference and would've just been happy to have things working- but he was honest and upfront and didn't take advantage of my ignorance.. like other shops around here have done or tried to do to me in the past How awesome is THAT?! So believe me when I say that everyone reading this who might be searching for a mechanic they can trust as much as they'd trust a friend to do the work (if they had the skills) .....look no further This is a good person who does good work! ~~listen to Grandma, now~~

I have several older vehicles and I bring them to Armstrong because the work done is efficient,…read morereasonably priced and thorough. They're nice people and I'd highly recommend this place for your cars.

Well honestly they are a local family owned and employee driven whatcom County company. I go to…read morenowhere else when it comes to used tires and or batteries. Plus lady in the office is beautiful.

If one is in need of a tire, rim, or battery, and is "on a budget", this place offers functional…read moreoptions. The waiting room is the great outdoors.

So I don't usually write reviews, but I feel it is necessary in this case…read more I originally had my car towed to Joe's Automotive as my car battery was drained(0.01V display from multimeter), I recently just installed a new alternator, brand new terminals/connectors for the battery, and a remanufactured starter. All the attempts to start had drained what charge was left from the battery, and I suspected the starter was bad and possibly draining the battery. To their credit they got the car started, but the only change was slightly different cable angle on the starter & alternator, and severely damaged battery terminals that look like they have been smashed in with a hammer, and tightened so tight that they can no longer be removed. I took before and after photos of the engine, and these are the only things that were altered, so I can only determine that they charged my battery successfully and slightly changed the angle of the battery connections, and then smashed in my terminals so they could no longer be removed. I was then charged $280 for this privilege. The only saving grace was that they also confirmed the starter was bad, which I thought was the case anyway, and once I swapped out and reinstalled a new starter it functions properly. (The starter ended up melting the testing device used at the location I bought the starter...) TLDR: They recharged my battery, shifted cable placement, smashed in my battery terminals so they are now permanent battery fixtures, and charged me almost $300 for that amazing service... Edit for owner response: Which specific wire are you claiming to have melted? There are only three wires/cables that connect to the starter, the positive battery cable, the starter solenoid wire, and the negative battery cable to ground. None of which were replaced OR melted. Do you have any pictures of these melted mystery wires? The bolts were also not tightened to the point that the report claimed, as my wireless ratchet wrench is not physically capable of tightening them to that degree, as it automatically stops when it meets resistance. It cannot overtighten things. The alternator was also installed correctly, there are only two connections to the alternator and both were fully connected and in the same locations before and after pickup. "would never damage parts of the vehicle to get things back on." My mangled battery terminals beg to differ, as my attached pictures can attest. They were brand new and installed that same day actually, not a scratch on them until they were brought to you guys. The damage didn't just magically appear on its own.

They didn't check the new alternator they put in so I had to take it back. They then left a three…read morefoot tool in my engine compartment, I found it behind my wheel after I heard a sound. I brought the tool back, they acknowledged that they lost it, then they laughed about it. If they had simply apologized I wouldn't take the time to leave this review, however it is accurate to my experience. I don't think it's funny because it could have damaged my vehicle or caused me injury.