Toured the property last week and was amazed how beautiful and friendly the property and staff are…read more And the food was so delicious! Definitely a wonderful place to visit loved ones in need of memory care! Tony Caracoza

Silverado Alhambra goes above and beyond for there residence…read more We had a very successful networking event adding additional resources to this amazing community. Jadelyn and Rochelle genuinely care about the quality they provide and we are so grateful

Dealing with Virgina (older Filipino lady) to do an intake is the biggest waste of time. She is so…read moreunprofessional and sloppy, it is very frustrating corresponding back and forth with her when she goes out of town so often for "family emergencies", and is the main point of contact for intake. My mother is an Air Force vet that has frontotemporal dementia. She is 63, which is a little early to be experiencing this. I went on a tour of this facility back in January, so this has been a very slow process. I told Virgina my mothers age the day of the tour where she wrote it down, as well as other details such as the current facility my mother is at. I was concerned when I would call back to check on the process that she would ask me the same questions over and over, as if Virgina is suffering from dementia herself. She has been making false promises since February when she verbally told me my mother was approved to move in the first week of march. The first week rolled around and I didn't hear anything from Virgina, so i called her direct cell where i have been getting sent to voicemail ever since because she apparently has been having back to back family emergencies or events where she goes out of town (lol). She will send you to voicemail, then ask to call back later through text. I guess this facility was rieed of my checking on the status of the placement because they finally determined today after months of deliberation that my mother is suddenly "too young". This was already after Virginia said she would be moving within a week. They knew my mother's age months ago, it seems as if they are just lazy and want to pick and choose who to care for. Glad they showed their true colors before I sent the person I love the most in the world here... if anyone can suggest facilities that are diverse and have caring staff (as my mother is black), I would be totally open to suggestions because I am starting from square one again.

Jasmine Terrace was Mom's home for the last 10 years. We could not have asked for a better home…read morefor Mom. She had good and bad days, and the Jasmine staff insured she had the proper care for all her needs. We first met with Lori who exudes calm sensitivity. The care staff led by Rocio and Carla stayed. on top of her medical needs and guided us through. The kitchen insured Mom received her favorites. The facility is very well maintained, always clean and fresh. The courtyard is a treasure. Thank you Virginia for leading such an outstanding team!

After repeated calls, no one responded. This is happening during the Eaton Fire, and many seniors…read morewere displaced. A simple call to let us know they're full, overwhelmed, or anything, would have been nice. i guess they're doing okay and don't care.

The response from the Morningstar Business Manager was clearly composed by someone who did not know…read moreDad or how he spent sixteen months under their care in Pasadena. While Dad may have responded positively if asked how he liked it there- it is a beautiful facility- he most certainly did not find his community as he took most of his meals in his room. Also, November 18th was ten days before Thanksgiving, so the billing matter was still problematic. A ten-day turnaround, starting December 10 when we were informed that Dad's account was overdrawn, is not an immediate response. It would have been more respectful to our family if they had addressed this matter honestly instead of defending themselves and their record while fabricating a relationship with my father-in-law.

I've just read a review by an LK H dated June 3, 2016. They said that the care is "unbelievable…read moreinadequate". They mention that they were aware that there is not a residing doctor here and that one does come but once a week. They say that their Dad had this bad experience and yet they decided to let their mom stay here and have the same devastation as their Dad. One has to ask themself why in the world would one continue to have their parents stay here when they knew what the place was like? They said that BOTH of their parents were at this facility for years. It clearly sounds like they took no responsibility for the care of their parents and actually made the decision to leave their parents here despite their "apparent concerns". Something is suspicious about this review. Or sadly even more suspicious is the character of LK H. Now I fully understand that people have their own personal thoughts as to the type of care they want but to continue to "accept" the current level of care by leaving their relative there but then complain about it tells me there is some underlying issue that is not being exposed. I personally have seen families move their relatives to another facility or to care for them themselves and that's understandable. And I've seen families deny needed additional care for their parents and allowed them to suffer. And sadly I've heard of families that deny additional services for their parents so that they can keep the money for themselves. Maybe this was LK H's issue. I can only speculate. I've lived here for six years. What I've discovered is that the staff here is incredibly caring and nice. They go above and beyond to make the residents comfortable and especially safe. They actually listen to the residents and make great efforts to accommodate them. There is also a large volunteer community amongst the residents who hold bible studies, visit and assist the residents in skilled nursing, provide bi-weekly entertainment and shows and even teach table tennis classes. There are Mah-Jong and ukulele groups. We have plays put on by residents and resident talent shows. When residents themselves get involved in the community it reflects a healthy, vibrant atmosphere. People want to get involved. This is not the case in other retirement communities that I've researched before deciding to move here. Also, there are tons of activities organized by Atherton themselves. You can attend exercise and stretch classes, Tai-Chi classes, monthly lunch and dinner excursions, movie nights and trips to the theater, bingo, dance classes and Atherton even organizes domestic and international trips. We went to Japan last November. There are many other activities and educational seminars that I'm not mentioning. All I'm saying is do your homework. Visit many retirement communities and see what they offer before making the decision to move. Understand your financial status to make a good choice to find the right fit for you and your loved ones.

A community that cares for it' s residences. Quality of care is the first item on Atherton's…read moreagenda, as well as types of care.

We were very happy having my sister live in Trinity Hills Estates for the 10 months she was there…read more The house is lovely and very clean and located on a beautiful residential street. My sister had a beautiful big room with all of her things in it including her desk, computer, TV and DVD player, large bookshelves, and pictures on the walls. It really felt like her own apartment. She was unable to walk and was moved from her wheel chair to her bed in a hydraulic lift. The staff were warm and loving and always ready to do whatever she wished. She liked to do things on schedule so they helped her to set up a daily plan. Every member of the staff was friendly, patient, and kind. They listened to her requests and and appreciated her humor and wit. She enjoyed the home cooked food that was prepared for her and the other residents. And, in good weather often was taken outside to eat lunch or look at the beautiful, quiet garden. When she was first there she joined in exercises every day after breakfast. Our family visited her often and on occasion would take her out to the gazebo in the garden for an ice cream treat or special lunch. We enjoyed having Vanessa celebrate all the holidays in a big way. We had the Easter Bunny visit, visiting musicians, Fourth of July Flags, and Treats for Halloween. We all were very pleased with everything and everyone there. We were fortunate indeed to have found such a wonderful place for my sister to live out her last days. I heartily recommend this very special Board and Care home.

Rodent/roach infested. Rats in the walls with video proof and cockroaches everywhere. They don't do…read moreanything about the situation they are live in residents at this point

My heart breaks to share that our beloved 98-year-old Grandpa Ken passed shortly after Andrew and I…read moremarried. Up until a month ago, Grandpa continued his daily routines of stretching, gardening, walking, exercising, socializing, driving, and investing in his stocks. The past month has been an emotional rollercoaster with Grandpa suffering from a fall fracturing his vertebra, a recent heart attack, and the discovery of aggressive cancer. Miraculously, we planned an intimate wedding at Grandpa's nursing facility within less than 24 hours of him being admitted. As our ring bearer, Grandpa held our family heirloom ring pillow Grandma Ginni (the same grandparent that passed in hospice at Villa Gardens in 2018) sewed for my mom's wedding in 1992. Before Grandpa passed, he signed our marriage license certificate as our witness. Although I'm brokenhearted Grandpa Ken couldn't get medically cleared to attend our larger wedding we've planned for 1.5 years on June 8, I'm grateful we could fulfill his dying wish to see his granddaughter married thanks to your wonderful staff including Irma!

My husband's stepfather lived in Villa Gardens and so did his former mother-in-law. We knew it…read morewell. So when we had to look for a place for ourselves, this was the first place we looked. We liked it A lot. Enough that we tried to get in, but apparently we don't have enough money, so we didn't pass their means test. They gave us our money back, and we used it to move into another place in Pasadena.

Savant assisted living has been a blessing. The staff are kind, attentive, and truly care about the…read moreresidents. The facility is clean, welcoming, and well-run. We have peace of mind knowing our loved one is in such good hands. Highly recommend!

The owners and staff of Fairway Assisted Living give outstanding, caring service. They're attentive…read moreand kind and pay attention to individual needs. Following a Dental Surgeon's removal of one of my husband's teeth and the requirement for soft foods, they created a week's worth of meals for him including delicious smoothies to enjoy after his appointments. The home is also very clean and well organized. I know my husband is safe and treated with well. The owners are also very clear about what they need to do to help him progress. It is a joy to work with such professional and good people. They see a lot good friends.

My aunt is in need of assisted living, we toured many facilities in Glendale, Pasadena, and…read moreAltadena. None of them exceeded our expectation. Then we went to tour Fairway Assisted and WOW. The facility is very clean and the staff is very kind and professional. Art and Seda are very knowledgeable and kind. We decided to bring our aunt to Art and Seda. My aunt is very happy and so are we!! Thank you Art and Seda and the whole team at Fairway Assisted Living for taking such great care of our aunt!!

The time my husband spent at Dryden Gardens was valuable to him and to my family. The owners are…read moreconscientious and compassionate. We were confident he was well cared for and never had to worry. Dryden Gardens is clean, well organized and homey. The food is nutritious and delicious. The owners are responsible for helping my husband recover to the point he can go home, which was the goal.~Virginia Hatley

Dryden Gardens will exceed your expectations when it comes to a care facility for your loved ones…read more They have the most amazing staff that create such a warm & positive environment for their residents. I trust them fully to ensure my grandfather is happy and taken great care of. If you are looking for a facility for your family member, this is definitely the place!