Great place! We truly love our caregivers -- Yaya, Caroline, Anna (RN), Sarah (LVN), and Gabby…read more Thank you for all you do for my mother. A big thanks also to Gohard, Yvonne, Lisa, and the front desk ladies -- along with the rest of the team we enjoy seeing each visit. Of course, every facility has its ups and downs -- no place is perfect -- but this one is definitely among the better ones. Julie actually listens to our concerns and needs, and the kitchen staff is very accommodating with anything our mother needs. While the call light response time could be a little quicker at times, we understand how busy the caregivers are. Overall, we are truly grateful. My mother is safe and cared for here, and that means everything. Thank you all!

My father lived in the memory care unit at Arcadia Gardens. The staff were incredibly kind and…read moreattentive. He was not able to walk or feed himself and they took care of his needs with compassion and maintained his dignity to the end of his life. The facility was clean and carefully maintained. Our family always felt welcome and valued when we visited. I'm very grateful that we found Arcadia Gardens.

I never could get this place to call me back about getting a tour. I left multiple messages. I…read morealso called many, many times hoping to catch the director when they were on site. Often when I called during regular business hours, nobody even answered the front desk phone at all.

My wife and I are independent-living residents on the MVGH campus where we have been for the last 6…read moreyears. Here at the Grove, we've had independent-living friends who've needed temporary assisted living or, with life changes, have moved permanently into such an arrangement in The Hearth (assisted living) or into The Ranch (memory care), or into a more intensive environment, Stewart Cottage. Having lived and worked in the Midwest and East Coast, before moving to SoCal, we're thoroughly familiar with all the options of care; it's clear to us that MVGH is one of the very best we've know. Our staff is dedicated, skilled, and kind. Rarely a day goes by without either my wife or I commenting on what a remarkable, gracious, place this. We know that whatever life brings our way, we will have friends, we will receive care, our needs will be met. If you have a family member in need of some specialized care, there is no better place than MVGH. Make a phone call today - your questions will be answered, and the needs of your loved one, or yourselves, will be skillfully assessed.

Martha Reyes My wife Nancy moved into The Kensington on…read moreFebruary 18, 2026. The Lobby reception of 10 or more staff members was truly a great start to Nanc's new home adventure. There is where I met Martha Reyes. Martha reached out to introduce herself and let me know that she would be personally looking after Nancy. I visit The Kensington each day at breakfast, lunch and dinner to help feed Nancy and get a better understanding of what days are like there. To say the least, I continue to be impressed at the amazing level of care that Nancy and all the residents' experience. Of all the care-givers, Martha stands out not only with her level of dedication to all the resident but especially how she nurtures and comforts Nancy through these new tough times. Thank you Martha for being there and for the loving care you give Nancy each day. You now have a special place in my heart. Always Dennis

Not all that glitters is gold…read more I interviewed here and watched staff perform a three-person manual lift for a restroom transfer--something that should be done with a rolling commode, not three people straining with backs bent to keep a resident from falling. This is not a safe lift technique for staff or residents. Especially those who may be fall risks or wheelchair bound - as this resident was. Turns out transfers are routinely done in this unsafe manner because the 25-resident memory unit has only one rolling commode for the whole unit. One. Thats shameful. When this was brought to Director-level management, there was apparently no interest in the resident's care plan or in finding out why the unit wasn't properly equipped. The Director was only interested in finding out who disclosed the information. For a facility charging up to $40,000 a month, this level of basic equipment shortage is unacceptable. And the witch-hunting behavior of management towards nursing staff who bring valid concerns over safety is ridiculous. I am not impressed and I would not recommend.

While searching for an assisted living facility for a relative, I came across Golden Road Assisted…read moreLiving via Yelp, and gave them a call. I spoke to Mauricio (sp?) who spent a lot of time with me on the phone - going over options, explaining the differences between different types of facilities, listening to the particulars surrounding our relative's condition, letting us know what to watch out for in general. Golden Road is bit above our relative's budget but I really appreciated Mauricio's professionalism, candidness, and especially the time he took to share his knowledge with us -- even after knowing that we would be seeking something less expensive than Golden Road. Thank you so much Mauricio!

Had no idea how to begin searching for an assisted living facility & was recommended by a friend so…read moreI called to check in. They're very prompt & helpful on requested information. Their knowledge base is very detailed and they communicate thoroughly and well which gives you the utmost confidence in their services. I then went to go check the place out and got to meet some of the helping hand & their presence and knowledge was definitely reassuring. Lots of love, compassion, & professionalism here. The place has an extremely quiet setting which is great for rest and peace; with a great surrounding neighborhood, you can totally feel how safe and secure the place is; very clean and organized. You couldn't expect a better environment and staff to help out with your loved one.

Toured the property last week and was amazed how beautiful and friendly the property and staff are…read more And the food was so delicious! Definitely a wonderful place to visit loved ones in need of memory care! Tony Caracoza

Silverado Alhambra goes above and beyond for there residence…read more We had a very successful networking event adding additional resources to this amazing community. Jadelyn and Rochelle genuinely care about the quality they provide and we are so grateful

I came here today to visit my mother. She has been staying here for about 6 months. I'm always…read morecontent and happy with the professionalism of the staff here when I visit. My mother has dementia and the staff are very patient and understanding with her situation. I'm very grateful to have found this place because our main concern was to make sure our mother was treated with care and patience.

From the owner: For your loved one. A home away from home. We respect and take care of your elderly family member…read moreto make sure they are always comfortable and enjoying their time at their Evergreen Oaks home away from home.

Carry Care Medical Transport has had a great experience working with Jaimy (Social Worker) at…read moreMayflower. Very responsive, organized, and easy to coordinate with. We appreciate the support.

I'm so blessed to have my 94 year old mom residing here. It was the most difficult decision to…read moreplace her in an assisted living facility. Mom resided with my family for over two decades. As her dementia and alzheiner's has progressively worsened and needed 24/7 care. I had a meeting with her physician who recommended and assisted getting mom placed here. It's been over three months since she began residing with Mayflower. I'm estatic with the care, procedures, documentation and treatment she receives from the entire staff. In addition, the cleanliness of the facility is outstanding. Visiting hours for guests are flexible with appointments made within a few days notice and family is allowed to take her out for the day outings - with approval of their physician. I just had a 3 month review with her social worker and she informed me that mom saw a dentist, optometrist in addition, to receiving a flu & covid booster shot. The facility also has activities like game activities, physical therapy, dancing and even threw a Halloween costume luncheon - which mom couldn't stop raving about. If you're considering care of a loved one - I would highly recommend Mayflower Care Center.

Horrible place. Old Asian "nurse" that works over night. Disrespectful…read more They do the bare minimum, if even that PS I can almost guarantee all these "5 Star" reviews are fake. Funny how it's either 5 stars or 1 star lol think about it

My Mother has been at Sunset Manor in El Monte since November 2023. I am there almost every day…read morewith her, and I see firsthand their daily activities. My mother is 92 years old and not the perfect patient. The kitchen has adjusted her meals, the RNs/LVNs, DNAs, RNAs, Social Workers, Physical Therapists, Finance Office, Laundry dept, cleaning crew, maintenance staff and Management (sorry if I miss anyone) this staff has been so nice and helpful regarding my mother's every needs. They always keep the family, me and my sister, informed. In fact, my mothers' roommate (patient) told me that she never wants to leave the Manor. She loves staying at the Manor because everyone there are so very nice with her and tends to her needs. I give Suset Manor and all who work there: 5 stars *****. :)

A Heartfelt Thank You to an Amazing Healthcare Team at the Monterey Park Convalescent Hospital…read more Our family is deeply grateful for the care my father-in-law received at the Monterey Park Convalescent Hospital when he suffered from a stroke. It was a challenging time for us, but the warmth and dedication of the staff made all the difference. We found them on Medicare.gov with 5 stars rating and they definitely deserve this rating. They also have multilingual staff on board which was very helpful for my father-in-law. Starting from the administrative staff (Veronica, Leticia), and Social Worker (Ms. Bi) were very responsive to our calls, very knowledgeable and informative, resourceful accommodating, and always ready to help. The nurses (Sarah, Daisy, Vicky, Socorro, Angela, Fei, Jessica, Agnes, Elia, Mel, Daniel, Rose, Divine, Zenny, Hannah, and several others); nursing assistants (Maria, Alex, Moses, Gloria, Lupe, Juan, Linda, Yolanda, Vilente, Maple and several others); physical therapists (Rowena, Sue, Rosa, and several others); nutritionist (Norma and staff) were all highly skilled but also incredibly kind and loving, patient, and accommodating. They worked as a team and tirelessly helped my dad 24/7. Every aspect of his care was handled with compassion and professionalism. From medicine feeding, incontinence changes, careful bathing, to well-prepared and personalized meals assessed by the oral therapist and nutritionist, and laundry cleaning, they took good care of him. They also kept us informed every step of the way, providing timely updates on his condition. Beyond medical care, they also created a warm, welcoming environment. The facility was kept cleaned and well maintained, and they thoughtfully decorated the place for every holidays making it felt like home. In addition to medical services, they create a warm, welcoming environment. The facility is kept clean and well maintained, they are decorated for the holidays and with caring staff, it makes it feel like home. We truly appreciate everything the whole team has done for my father-in-law. Their dedication and kindness will always be remembered. Thank you! ===== 衷心感謝蒙特利公園復健醫院優秀的醫療團隊。 我們全家非常感謝我父親中風時在蒙特利公園復健醫院所得到的照護。 這對我們來說是一個充滿挑戰的時期，但工作人員的熱情和奉獻精神讓一切變得不同。 我們在 Medicare.gov 上發現他們的評級為 5 星，而且他們提供中文服務。這對我岳父來說很有幫助。他們絕對值得這個評級。 從行政人員（Veronica 、Leticia, ）和社工（畢女士）開始，他們對我們的電話反應非常積極，資訊及資源豐富完整，樂於助人，隨時準備提供幫助。 護士們（Sarah, Daisy, Vicky, Socorro, Angela, Fei, Jessica, Agnes, Elia, Mel, Daniel, Rose, Divine, Zenny, Hannah, 和其他幾位等等）； 護理助理（Maria、Alex、Moses、Gloria、Lupe、Juan、Linda、Yolanda、Vilente、Maple 等等）； 物理治療師（Rowena、Sue、Rosa 和其他幾位）； 營養師（諾瑪和工作人員）技術精湛，但也非常友善、有愛心、耐心和包容。 他們作為一個團隊工作，不知疲倦地幫助我父親 24/7。 他們提供護理的每個方面都充滿同情心和專業精神。 從藥物餵食、換尿布、仔細洗澡，到口腔治療師和營養師評估的精心準備和個性化的膳食，以及洗衣服務，他們都很仔細的照顧他。也讓我們隨時了解他的每一步情況，及時更新他的病情。 除了醫療服務之外，他們還創造了溫暖、溫馨的環境。設施保持清潔且維護良好，他們為假期精心裝飾，加上富有愛心的醫護人員，給人如家的感覺。 我們衷心感謝整個團隊為我父親所做的一切。他們的奉獻和善良將永遠被銘記。 謝謝！

My grandma had stayed there 2 times and here is the experience:…read more The first time: Grandma said that they wheel you into the shower, strip you of your clothes then spray you with a hose like a dog. Then they leave you soaking wet to get clothes. Imagine how cold that is. The last time: Grandma's condition got worse and was transferred here from the ER. She couldn't move, so they had to turn her every few hours. After a few days, they called to say "you gotta take her back to where she came from. she isn't like this the last time she was here and she is too much work. wherever she was before, take her back now." I said she had been home but now she needs professional help since she is still on IV and we don't know how to do that. Few days after that initial call, we got a call on a Sunday night and they said she stopped breathing. I said what? The lady on the phone said she stopped breathing and now we sent her to the ER. When I saw the ER doctor, he said "her condition wasn't that bad to a point that she would die. something happened at the nursing home". I was there when she woke up from the coma, and she was in such terror like she woke up from a terrible nightmare like the end of the world. I don't have to be there and I know exactly what happened.

Came to take a tour for my aunt. The community is situated in the middle of a good, quiet…read moreneighborhood, across the street from a beautiful park and tennis courts. There was a large parking lot, plenty of street parking, and parking across the street at the park. The building is very clean, quiet, cozy, has a warm ambiance. Marco gave me the tour. He is a wealth of information and very personable. Anything I asked him, he answered with confidence, and if he didn't know the answer, he did thorough research to find out and get the information to me in a timely manner. From what I've seen so far, it seems like the retirement communities in this general area are either on one end of the spectrum, targeting a lower-income population and providing less amenities, or on the other end, targeting very wealthy families who can afford to pay 10K+/month for luxury and hotel style care and amenities. This community seems to be the only one in the middle, with very competitive rates, but a nicer, cleaner, calmer building than the others with similar rates. Also, their pricing is all-inclusive, not a la carte like many of the other places I've toured, so that's a huge perk for my aunt. Overall, I got a very nice impression of this place. Marco is always available to answer my followup questions, and I think my aunt would be very comfortable here.

Every staff member is underpaid and overworked which leads to a lot of call outs from the younger…read moreemployees who are never penalized because they are bestie with the administration. The food and facility is dressed up real nice for the picture but the actual look of the place and taste of the food is a bait and switch. This is not a safe place to bring your loved one's. Santa Anita is hurting for residents so they bring homeless drug addicts who are mentally unstable from off the street which leads to fights in the dining hall and tv rooms. I've witnessed people urinating and have seen a feces trail running down the hallways. I stopped eating in the dining room because the caregivers didn't change the resident's dirty diaper. There are residents and staff yelling up and down the hallways at 6am. If you suffer from kidney disease and are on dialysis this place does not provide a renal diet. They do not have a dietician or any kind of wellness director. I had met a few residents and staff who eventually became my family and it was hard to to leave them behind but if they saw how much happier i am in my new environment they would say i made the right decision to get out of Santa Anita Assisted Living. After three years I finally moved on to a facility which is run 90% better.