Here's a polished, glowing review you can use or adapt:…read more My stay at the Carnegie Hotel was absolutely exceptional. The spa experience was amazing--relaxing, luxurious, and exactly what I needed. The rooms were beautifully appointed, incredibly comfortable, and felt like a true retreat. Guest services went above and beyond; every interaction was friendly, professional, and welcoming. To top it off, the bar was wonderful, with a great atmosphere and excellent drinks. From start to finish, the Carnegie Hotel delivered a first-class experience, and I can't wait to return.

It's a first class hotel with a lot of local history and flavor. Rates are often comparable to…read morenewer chain hotels if you shop with discount travel apps and sites. You may not get a complimentary continental breakfast (toast and raisins or whatever) or the frozen biscuits and gravy that you get at those other places. This hotel has an adjacent spa and restaurant that are both pricey and enjoy great reputations. My wife did not enjoy the gym situation and thought it was kinda dark and creepy "dungeon like" to go alone. Otherwise the rooms are spacious with all modern amenities. It's always been quiet and restful when we've been there.

This place was conveniently located; easily accessible from the highway, good businesses nearby,…read morebut relatively quiet at the bottom of a hill. I got a thorough welcome. The drains in the room were quite poor; I suspect in suites the issue may be that there is a mini-kitchen but no sink to wash a dish in. Regardless, something they need to work on. There is a small outdoor seating area and indoor pool. The breakfast was modest in scope but had some quality items and oat milk for those in need. The wifi was quite snappy. I was a tad aggravated with the bathroom but otherwise a good stop here.

Mold and dirty shower after "cleaning " twice! I am in town for medical treatment and this is…read morenasty! I do not recommend coming here unless you have a strong immune system and don't care about the filthy environment.

Just an AWFUL experience. The property is going through some renovation, but absolutely no excuse…read morefor the problems we encountered, and the lack of any interest on the part of the property manager Michael Samuels, to correct the problems or make ammends for our terrible stay. I would expect the extent of these conditions at a Motel 6, EconoLodge, or Super 8 for a third of the price, but Hampton Inn is usually a middle of the road chain and we paid $175/night for this dump. I expected somewhat higher standards. The problems: tv did not work. window blind did not work. furniture surfaces and lamps dusty. coffee maker filthy. no trash bags in trash cans. large crack in bedside desktop. we checked in late, so no one to really fix anything. The next morning we got a cheap breakfast in a bag, instead of the promised breakfast bar. no lobby coffee makers offered, told to use the filthy room coffee maker. we asked the front desk to have maintenance to fix the broken tv and have housekeeping vacuum, dust, empty trash, and supply fresh towels. when we returned that night - NOTHING HAD BEEN DONE. no room service and still a broken tv. the night desk person did move us to a different room, but that room also had filthy coffee maker, dusty surfaces, and a broken towel hanger in bathroom. but at least the tv worked. The room experience was bad, but what was worse was the lack of concern on the part of the property manager. He apologized and promised to refund our stay, because their goal "is to have satisfied customers", but once we left the property, his promises never materialized and all communication was ignored. I imagine this attitude is why the housekeeping staff and maintenance are not doing their jobs...no one cares. The property itself is not terrible, and could be vastly improved quickly with some interested employees and competent management. However, the lack of care and cleanliness is no where near the standards I'd expect from Hampton Inns, and this property is a dump and not worth a stay.

My family and stayed at this location for my sons college graduation. Location and accommodation…read morewere nice but the smell was horrendous. There is a sewer gas leak issue that is not being addressed. We arrived late in the evening the day before the event, all other hotels were sold out so we were forced to stay here. DO NOT BOOK UNTIL YOU CONFIRM THIS ISSUE HAS BEEN RESOLVED. Hotel management has not followed up even after Johnson city Fire Department confirmed it that night.

My wife and I had an amazing experience at the Historic Eureka Inn! Carol, the owner, made us feel…read moreso welcome, and was attentive to any need we had. The whole place has a great vibe and we highly recommend.

Absolutely LOVE LOVE LOVE this wonderful Bed & Breakfast! The NEW OWNERS have only owned Eureka…read morefor 90 days, as of 12-6-23. Curtis & Carol are the loveliest of people! The historic building is to die for, and Curtis is sooo informative as to the history! The breakfast today was so yummy, and served family style with elegant 19th century dining service. Last night we sat in the parlor with C&C as well the guests and munched on fresh homemade bread with butter with warming drinks all around. Very homey and welcoming! Jonesborough is such a charming town and the oldest in Tennessee. Can't wait to come back for a longer stay! Thank you Curtis & Carol , we wish you much much success in this new adventure.

Delightful bed and breakfast. Convenient to the many stores and cafes on main. Well appointed…read more Lots of hot water and nice and warm even though we were there first cold snap. The host/innkeeper was a great cook and knowledgeable about the community and day trips. Was well liked in town and able to get reservations at competitive places. We very much enjoyed our stay here and will stay again. The other guests staying while we were there also had a very good time

Would definitely recommend! The house is lovely, the owner is delightful, the town is majestic, and…read morebreakfast is delicious! If your looking for a nice weekend getaway, the Hawley House is the perfect destination spot.

This was an OK Holiday Inn Express but not one of the best. It was clean and quiet and the staff -…read moreboth evening at check in and in the morning at breakfast and check out were great. Interesting surprise when we checked in was a wine/beer/pop and snack reception in the lobby. The host said it was something they did on Tuesday and Wednesday only from 4-8p. Nice bonus. The room was clean and spacious. I had three minor issues with the room. One, the chain was missing from the inner of two window shades (the other one was the black-out shade) which meant to couldn't be opened or closed. Two, the toilet had a samll leak between the tank and bowl which meant to kept cycling (refilling) at odd intervals during the night. Finally, it appears that HIE has stopped putting clocks in the room. All relatively minor issues but enough that they don's rate a 4th star.

I really like the room but the tv doesnt work for screen mirroring. We went down to the pool and…read morewent in, it was freezing, absolutely FREEZING. We then went in the hot tub and is was way to hot, after being in for a minute it felt better but still to hot. other than that it was great.

We were in town for a wedding and stayed here for just one night. It was fine, but there were quite…read morea few small problems. First, our mobile check-in did not work. When I went to the bathroom there was a spider in the shower. That can happen, but still do not love it. Then to turn on the shower, you have to be inside it already. This is a minor inconvenience, but annoying. I then found another bug on the wall by the bed. There was also no breakfast, which is a bummer. All in all, it wasn't terrible, but it wasn't great either.

Overall, a nice and comfy stay. Located next to a few restaurants, stores, and a good…read morewalking/running trail. Service was good as well. The only thing they need to do is update and remove some of the overused furniture. This location clearly has some older furniture and it needs freshening up. As you will see from the attached picture, the desk chair alone was pretty bad. Not what I expect for the money or a Marriott location, but otherwise, the hotel and staff were great!

Can't beat this option for 2- Queen beds and basic shower & in-room mini frig. No hair dryer and…read morejust one towel person...but that's fine for $85/night!

The room had cockroaches in it and was hardly cleaned before I got it. The management were all…read morehateful and never fixed any of the problems I had with my room.

My in-laws have their camper at Springbrook Cottages for a month and a half. It's a short drive…read morefrom their home in Mars Hill. Springbrook Cottages has five 50 amp full hookup RV sites, and we rented one for the weekend to visit my wife's parents. We were impressed. The campground area is right on Spring Creek, great for wading or trout fishing. The campsites are good sized and not very densely packed. And the pricing was very reasonable. The management is friendly and a pleasure to deal with. This is one of the few places we have camped where we weren't handed a list of rules upon arrival. Bridge Street, the main drag through Hot Springs is about two blocks away, and there are many shopping and dining options there.

I have stayed in several of the cottages and they have all been clean, comfortable, and affordable…read more The location is incredible because it is near all of the restaurants and stores in town, and it is in walking distance to the hot springs. I also love that the units have a porch that looks out on the creek. It is very near the train tracks, but that has never impacted my stay here. The owner does smoke in her office, which is also her home, but the units are smoke free, and she is very nice and always accommodating.