We called Summers on a Sunday (the Sunday before Memorial Day). It was 90+ degrees and our air…read moreconditioner made a grounding noise and would no longer start. The company who installed our Carier unit isn't open on Sundays so I called Summers due to the positive Yelp reviews. The service call was $150 to come out and look at it - totally understandable. The service tech listened to my son explain what happened and where on the unit the sound was coming from and it was quickly diagnosed and working within 5 minutes. Great right! BEFORE the guy fixed it, my husband asked how much it would cost. The guy said $200. We looked up the part on-line and it was $10 so we figured $150 for the service call and $50 for the 5 minutes it took to diagnose and install the $10 part. The bill details read the following -》trip charge $49 + Dual Cap installed $190 + $159 comfort plan agreement for a whopping total of $398. $200 over the quoted price of $200 OR $50 over if you add the $200 + $150 trip charge. When I questioned the bill, the tech just kept telling me how great the comfort plan was and gave me zero option of not purchasing it. In essence, I purchased an agreement NO ONE told me I had to buy either before they came out or before they would repair it. I was the told the agreement included a 2 year warranty on the part and labor along with a free fall cleaning of the air conditioner, the furnace (that was just cleaned) and a water heater flush. I don't even own a water heater! I have a boiler. Frankly, I am leery of having them back to 'clean' anything because it will just lead to more hidden fees.

BEWARE. They have good reviews, but here is a breakdown of the one star. Would be negative one if…read morepossible. EDIT - They left trash behind. The bucket with all their unnecessary rebuild junk left next to the toilet. For those who have frustrations dealing with AI and auto-booking... they have an annoying robot who books appointments who cannot differentiate members from non-members. Took two phone calls and 6 minutes to connect to an actual human.The things meant to help are harming us. Pay people, not machines. Regarding machines, the plumber took a quick look and confirmed it was the fill value not doing the job. Something I told my mom I could fix easily with a part from ACE. He quoted $368 for a rebuild, which didn't need to be done. I replaced the flapper and chain about a 6 months prior. Not only is this an easy DYI fix with a $20 part, but he tossed the 6 month old flapper and chain. He tossed the work I just did. THIS DID NOT NEED TO BE DONE and it's insane to charge that much. It already costs members $69 to come out, and $368 is with the member discount. I am not the home owner, so I have no say so in approving the work. I have builder friends and my neighbor (HOA) agreed the price is insane. $437 to fix a $20 problem. This is 2026 and my mom is on a very limited fixed income. I spoke to Ben the manager, asked for a breakdown. If the up-charge was the parts or labor. He said there is no break down and that's what it costs. I could not have been more angry with these people. If you know nothing about plumbing, than learn. Because it ridiculous to be charged that much for something so easy to fix.

Alex and his team are the very best in the business! My air conditioning unit went out and Alex…read morecame to my house immediately to help me. Alex and his team go above and beyond to provide outstanding customer service and their prices are very reasonable. You can always reach them on the phone anytime which was greatly appreciated.

During Christmas week, Alex and Tony came to our house twice to fix our furnace. It finally was…read moredetermined that our furnace had died. They came on Christmas Eve day to install a new one. We couldn't have been more pleased with their prompt customer service. The furnace works great and our holiday was not spend in the cold. Highly recommend this company. The owner, Alex, is top notch in our book.

All American HVAC is professional, knowledgeable and perform quality work…read more 10/10 recommend. Will be referring to all family and friends.

From the owner: At All American HVAC, it is a blessing as a local, family owned company to provide the highest…read morelevel of HVAC service to Lake County and all of northwest Indiana. We ensure your family is comfortable, safe, and treated like family. From indoor air quality products to help with allergies, to a new air conditioner to deal with the summer heat, we have you covered. Our customers are truly what makes us great.

This is a great company. My boiler stopped working and they got my heat working again. They could…read morehave told me I had to put a new pump on, but they fixed it and showed my husband what to do if it stops working again. I've used them before and will use them again they are a very honest company.

I've used Rearick's for several jobs over the years. Most recently, I had a new AC system…read moreinstalled. The workers were prompt, polite, and very professional the whole time. When they finished the work, they left every area they work in, clean and tidy. I'd recommend them highly, any day of the week!

STI Heating & Air Conditioning saved me so much money! I had another HVAC company looked at my…read morecentral air unit because it was blowing lukewarm air. The other company told me I needed a new compressor for $1699 and they took only cash. After a repairman ran off with $453 of my aunt's cash, I decided I did not feel comfortable giving the HVAC repairman $2000 (with labor) in cash. So, I told him I would seek a second opinion. I called STI Heating & Cooling who were booked for the week so I made an appointment for the following week. Ted arrived on time and was very professional. He took a look at my unit (which is 42 years old) and told me I needed a Hard Start Capacitor for $173. He also checked the amount of Freon (R22) told me I might need a little. He installed the capacitor and added a little Freon and my unit start blowing extremely cold air. Ted's work was great! He told me his father had an old unit like mines and he keeps him father's unit working. I told Ted the other repairman thought I needed a new compressor and Ted suggested maybe the other repairman was not familiar with older units like mine. I am SO glad I called STI Heating & Cooling! I told Ted they are now my go-to company for ALL my HVAC activities. I would highly recommend this company - they proved to be a huge money saver for me.

The service was amazing! Customer service was very helpful and the technician provided excellent…read moreservice. And they were reasonably priced! I would definitely recommend STI Heating & Air Conditioning to anyone looking for repair and/or great service. Will definitely contact them again for future repairs and checks. :)

Requested a HVAC and Furnace tune up through the yelp projects…read more Quick response and got us on the schedule. They came out today and the tech was great, checked everything out. Happy with the service and would recommend to other. We will be repeat customers in the future

Technicians came on time and explained every thing they were doing like I was a kid (which is what…read moreI want...I know nothing about HVACs). Technicians were extremely honest and didn't try to upsell. Even told me that if something were to happen, I can call them again and I wouldn't be charged another fee to come out. You've earned a lifelong customer. Thanks!

I was very happy with the service I received. He arrived on time,covered his shoes when he…read moreentered,and was quite courteous. Work was done quickly and to my satisfaction at a reasonable price.i will hire again.

ExoEdge Systems LLC was sent to my home to service the air conditioner. Instead of focusing only on…read morethe unit, their technician attempted to walk through the house and claimed he needed to check every vent in every room. When I declined, the technician later reported on the number of pets in my home which was unrelated to the service call. I invited this company in with the expectation of a professional HVAC repair, not a house inspection. I felt misled and uncomfortable. A contractor should respect boundaries and stick to the job they were dispatched for.