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    Metals In Time

    4.0 (45 reviews)
    Open 11:00 am - 6:00 pm
    Updated 3 months ago

    Services - Metals In Time

    Jewelry repair

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    Doran B.

    Stopped by on a whim needing to get a gift for my wife. Kayla was incredibly helpful and spent all the time needed to help me pick out something special for her. They also have a great watch selection, both new and pre-owned. Ended up buying a beautiful Rolex for myself in prefect condition! Sergio, the owner, was very helpful and gave me a great deal on the combo. I would highly recommend this store if you're in the market for a piece of jewelry or a luxury watch. The variety is great. Will definitely be back! Thank you!

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    Seyad C.

    TLDR: Will tell you that they can deliver what you want to reel you in and then their fun begins, disrespectful customer service once deposits in hand, delivered wrong sized ring after asking multiple times for a size 5.5. I bought a Verragio ring from this retailer in 2021 with no issues, unfortunately my engagement didn't work out so I came back to get trade in value toward another Verragio Ring in 2022. Sergio, the store owner made me a decent trade in deal after I saw a ring in the showcase that matched what I was looking for. I asked for a size 5.5 and he said that can be done. After he inspected the ring, he mentioned that he'd have to call a Verragio associate to see if they have one on hand but will put a August 10-14th date tentative based on when he should be soonest able to receive it from Verragio. He also told me he'd get back with an update within a couple hours. I left my old Verragio ring (valued ~5k) with all paperwork and original box with him and left with a receipt around 2PM. Not receiving a call back, I called the store around 4PM, to which they said that a Verragio associate did not pick up and they'll update me when they receive one back. Sergio called me back a little after store hours around 5:15PM. He said Verragio did not have one, but they can alter the one in store to fit my request and will call me on the weekend (it was Monday, June 27). The weekend passed by with no call. I called on the next Tuesday (July 5th) to get an update and another associate relayed Sergio's message to me saying "he already talked to you and he's working on it", which essentially gives no indication on the status of the ring... seeing no word back still, I call on Thursday because I have a hard deadline on August 14th to receive and no real update on a certain date that it can be delivered, and the first words I hear from Sergio are "why are you calling me 3 times, I told you I'm working on it and it'll be done between the 10-14th." First, he had told me he'd call me back on the weekend when we last spoke. No call. Second, he had said receiving from Verragio would be 10-14th, no indication that his store piece situation would be in the same boat (in fact the opposite since he said he'd call me back that weekend). Regardless, I can't remember the last time it was a crime to call and check up on something you're paying for and get a response with so much attitude. He did ultimately deliver the piece on time but was missing an original Verragio box and authenticity card (expected because I dropped off these items with my original trade in). I had asked a store associate about the box and card when I went to pick up a diamond report and they said they would ask Verragio. Again they did not call back. So I reached out to Verragio directly and got an upset email back from Sergio for reaching out to Verragio directly. Sorry I didn't wanna keep bothering an unreponsive and rude store lol? When my fiancé finally received her ring it did not fit. When we took it to a local Verragio retailer near her (in Philadelphia), they said it was somewhere between a 5 and a 5.5 and not truly a 5.5. Cherry on top haha.

    Beautiful green garnet and diamond ring

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    10 years ago

    They did a great job with some jewelry I had that needed repair, and it was done promptly and at a good price!

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    Sergio B.

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    9 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Metals In Time

    I have a 14k white gold wedding band that is sawdered together wondering if this place would be able to resize it for me?

    Yes,however,allow them to inspect the piece

    Don’t See Your Question? Ask Away!

    Review Highlights - Metals In Time

    Sergio was very instructive when I bought a high end keepsake watch yesterday for my son's graduation gift.

    Mentioned in 21 reviews

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    Miner's Den Jewelers

    Miner's Den Jewelers

    4.3
    (113 reviews)
    $$

    A few years ago I was told by a jeweler that the setting of my engagement ring had worn down due to…read morewear and tear. I wanted a second opinion and took it to Miner's Den. It did need repair; however, at a fraction of the cost at first place. The workmanship at Miner's Den was excellent. Also, if you need a watch battery, Miner's Den donates the charge to charity. I took a rosary in for a small repair and was told there wasn't a charge. They have gorgeous jewelry both new and estate pieces. Plus, every time I go in I'm greeted by a friendly employee right away and asked what I need.

    My husband and i moved to MI a few months ago and i needed my rings resized, we asked in a local FB…read moregroup where people recommended and there was raving reviews for Miners Den. I have to say I'm shocked. First off, the woman helping us was extremely kind but basically kept telling me in a very beat around the bush type way that it wasn't worth resizing them and that they are fine as is. They quoted us around 220$ PER RING if we wanted them resized adding up to over 400$. I've never heard of such steep pricing for a resizing. I didn't agree with her recommendation considering i can barely get my rings on and off. We went elsewhere and ended up getting them resized for 80$ a piece, and to a more comfortable fit for my liking. Maybe miners den just didn't feel like doing it, I'm not sure but we won't be back based off this experience.

    Metals In Time - jewelry - Updated July 2026

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