I've taken no fewer than nine different cars to John at Shady Grove Auto Care over the 27 years…read moreI've lived in this area, and I've never encountered a more knowledgeable and -- most importantly -- honest mechanic in my life. He never recommends borderline or unnecessary repairs and almost always has some money-saving suggestions. You can't go wrong taking your vehicle to Shady Grove Auto Care.

We have brought our cars to John for 16 years now, and we love him! The most honest car repair…read moreperson we have ever had!

"Tom" runs an efficient and high quality business at the Germantown Service Center. His shop is…read moresmall and neat, no frills. He and his staff know the vehicles and requirements to repair and make his customers happy. He listens to you. We should also listen to his advice. My wife and I have been like "family" to Tom for over 12 years. He keeps our 1998 Dodge Van and 2005 Chevy SUV in pristine condition. Tom has a very faithful way about him. Not to rip-off his customers. He's honest and fair. He will make a great effort to get parts as close to cost as possible with little markup. The cost for labor is a "labor of love" and the bottom line to the customer beats any dealership quote. Ourisman gave me $650 quote on a repair, Germantown Service Center did it for $300! PLEASE respect Tom and his shop. He respects you. If you feel like you experienced a "hiccup" in delivered service from Tom, bring it to his attention with civility and respect. He will remedy your concerns, and will quality-check his staff technicians. Tom is a 5-Star Human Being!

I've been going to see Tom to take care of my Honda Accord and Mercedes ML320 for over fifteen…read moreyears now. Very few people know their way around an old Benz, and many mechanics won't even touch them beyond doing an oil change. But Tom has helped me save so much money and kept both of our cars on the road for fifteen years now. I highly recommend him and am so grateful that he's in the area.

I am very grateful I found Hoons today. They fixed my car in under an hour and repaired the broken…read morepart rather than telling me I need to replace it which would be very expensive. It is so rare to find someone who is so honest and kind. Like family. Thank you.

We take all our cars here for maintenance and repairs and will never go anywhere else again if I…read morecan help it. The service is honest and reasonably priced, and you're not constantly being upsold on stuff you don't need. The shop will also have a conversation with you about what they've found when doing maintenance, what needs to be addressed today, and what can wait. You can schedule appointments online for oil changes and maintenance. Don't come here if you are looking for a fancy waiting room and shuttle service. Do come here if you want honest service, straight talk, and mechanics who actually care and will fix your issues. I suggest bringing a ride if you can - easiest place to park is to turn to the right immediately after entering the lot and parking on the side, and then walking to the garage. We've had great experience with Hondas and Toyotas.

I have been going to see Martin and Rockville Auto for service for a few years now. I have always…read morebeen satisfied and never had to take my car back for the same problem. I prioritize communication and accurate diagnostics. I get that here. Recommend.

I've been going here for a few years now and have received great service each time. They give fair…read moreprices and are clear with what needs to be fixed and dont try to squeeze in any unnecessary maintenances that need to be done. I will continue to go back to get my car regularly serviced here.

Great service all around! I had gotten an alert for a low…read morepressure tire, and they were able to take my car in the morning of. By 1pm they had gotten to examining my car and found a nail in the tire. The report they give is very meticulous in detailing the damage, and George at the front desk was happy to go through the report with me. They ordered a replacement tire and were able to get my car fixed by 6pm! For the entire service, I felt the pricing was really fair, and George was super helpful for the entire visit. They also have warranty on their tires, which is super reassuring. Hopefully I will avoid having any future nails in my tires, but in the case I need more repairs done, I will absolutely be coming back!

On multiple occasions Winkler's has provided service on several family members vehicles and we all…read moreagree Winkler's is an outstanding, automotive service venue, firstly, because of the outstanding service expertise provided, and secondly, Center Manager DANNY and Associate DESTINY are so personably welcoming, thoughtfully patient listeners and communicate about the service details with great clarity! And their Lobby, restrooms, and service area are clean and organized.

I have been a Precision Auto customer for decades, for really my entire lifetime as a driver. Just…read moreabout everyone in my family is a customer as this point, and that includes both sides of a large family. I wish I knew enough about the nuts and bolts to convince you categorically that they are the best, but here's what I can say: I do remember not long ago that they won what I understand to be THE national competition for best auto shop in the country, and I have to imagine that was a pretty big deal for a family-run business. So if you're just looking for people who know what they're doing, well that should be enough right there. I can tell you that they are the type of people who remember your name when you walk in, and that you will most likely have a few laughs while you're there. How often can someone say they have fond memories of getting their car repaired? I can, and I'm smiling right now thinking of how much my Dad loved talking with them about the world, and pretty much everything in it by the time we left... They have guided him and myself over the span of two vehicles each. Come to think of it, that's pretty good for over 30+ years, especially when we're still driving the latter two. Not to mention the first one I bought was, we'll say: not a good year from not a good company. They cut me so much slack, and put in so much extra work on that car for me. The hardest part for them though, had to be convincing me to buy a reliable, maintainable car next time, and convincing my Dad when it was time to let go of the truck he took such good care of for such a long time. In my case, it was a matter of helping me understand which makes and models not only last a long time, but will also save me a bunch of money over time. Such is the case on parts and labor, when the parts are easier to get, and the car is easier to fix, DUH... For my Dad, it was a matter of bedside manner, explaining that we've reached that time when the repairs are going to start costing more than the vehicle is worth. I say all that, because one way to tell whether someone is honest or not, is if you can point to some advice they gave you at the expense of their own profit. In a world where honesty is not a given in any industry, I think those are pretty good examples of where it still exists.

I brought a Tesla Model Y to them in order to have a wheel swapped out and have the front end…read moreinspected. Most folks don't know this, but Performance models of these cars blow through suspensions every ~70k miles or so. Precision charged me for the tire swap (move TPS to new wheel and re-mount on the new wheel), but they also charged me an hour of labor to inspect the front end, something that they already had in clear view when on the lift when they were doing the tire work. However, I was fine with it as long as they did a complete job and reported accurate information. I was planning on having them also replace the main front end components anyway, but they will NOT install any parts that they did not get for your car. Even if they are OEM parts from the manufacturer of your car. (Tesla parts are a PITA to get in a timely fashion sometimes, and having to wait for them to arrive is not a great customer service experience... especially when they are OEM parts. I'm assuming it's not just liability, but that Precision wants the markup on the parts over a providing a good customer service experience.) Precision came back and told me there was nothing wrong with the front end of the vehicle. immediately knew that this was impossible. No Tesla Model Y Performance with the original suspension is fine at 85,000 miles. I asked a buddy at a Porsche dealer to look at the front end and ALL FOUR bushing in the front end components were torn. Literally, if the technician from Precision Auto had looked them, it would have been obvious. If the technician missed it, Precision has a serious issue. I did call them. I asked to speak to the manager. The person that called me back sounded awfully young but listened to me vent and indicated he's refund my money for the inspection. (He took my credit card info for the refund, so fingers crossed there.) I'm really sure based on that experience that Precision Auto is not where you want to go if you have a Tesla. I told them exactly what they needed to look for and I've got to wonder if the server desk told the tech anything that I mentioned. (I do have alot of experience working on cars. I just don't want to do it.) At least they did a good job with the tire... -shrug-

DJ installed a transmission for us, he was wonderful they worked with us because it was no way that…read morewe could have gotten it done with the amount of money it was!! wayyyy cheaper than the Acura dealer! I'm recommending all of my friends!!

Always great. Danny and his crew go out of the way to find you the best prices for parts you may…read moreneed. Honest and trustworthy.

I want to start by saying I have never written a review online before, but felt compelled to in…read morethis case. I've brought my Honda civic to this shop a couple times now and am so impressed by their integrity, expertise, and customer service. The last time I brought it in, my exhaust mid pipe and resonator needed replacing. Since this is a fairly expensive repair, they quoted me a price but also referred me to another shop nearby that may be able to do it at a lower price. This is how you earn a customer's trust! I have referred many friends and family to this shop and will be relying on them for all my auto needs in the future!

Have been in business over 20 years, reliable, friendly, quality workman ship! Competitive pricing…read morewith out compromise of quality parts! They focus on Japanese cars but can work on ANYTHING!!! Able to do small jobs like oil changes and bigger jobs that not all can handle, but will give a great diagnosis or assessment on all vehicle for your benefit!! Recommend to EVERYONE!!!!