I'm a new customer and I needed a simple headlight bulb replacement, and I was drawn to this business because of the high ratings and was not disappointed. I did call the business first and they were quick to answer the phone, and they said they could do the job and asked for the make and model so that they could contact their supplier and would call me back. The next day, while I hadn't heard back yet, I dropped by the business anyway, because I was at the library nearby. Ramon greeted me and I explained the issue, and they were able to find the part and replaced the bulb quickly on the spot, and I was done in less than 10 minutes! I was very appreciative of the excellent customer service, and I'll be back. read more

Florencia of Duramax is a scam. She destroyed my vehicle by not properly fixing the body and engine damage from an accident. I had to sue her in Montgomery County circuit court. Go to Mdcourt.gov and type in Duramax. The case # was C-15-CV-23000278. I eventually had to total the vehicle which cost me over $14,000 to pay off the loan. STAY AWAY FROM DURAMAX!!! Florencia scammed me, committed insurance fraud and left me with a defective car. Rather than owning up to her mistake, she hired a lawyer to try and defend her scam. Just a terrible business, don't believe her. Ask her about the lawsuit and she will give you an excuse but go to the court documents and see what really happened. read more

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This is the best body shop in the area. Their quotes are very reasonable and the outcome is terrific. Their staff are responsive and very helpful. read more

Fixed my tire for free. Cleaned out my car -- looks amazing, great detail. Excited to have them as my new mechanics. Also, ran into a 15 year client who loves their work. I'm sold. The son, Lautaro is awesome. read more

The team here is great! We needed a bumper replacement and they did a high-quality job at a good price. Flo is helpful and knows the auto body business. Friendly crew and a pretty quick turnaround. The finish is shiny (no dimpling) and matches perfect. read more

Lautaro and team are fantastic. 3rd time going there. One of the only car places you can go to and not feel like you're being taking advantage of. Honest place that does great work. read more

Lovely business, the owner Floor is such a delight. She and her team are very warm and knowledgeable. I really felt like I was in good hands. read more

I had damaged my car, and they were so accommodating. They were able to take the car when they said and get back when I was told. My car was a special blend of paint, and you can't even tell that I had the accident. They are super friendly, and it is like a family business where they care about you, and your satisfaction!! I highly recommend them and will to all my family and friends. read more

Nothing but good things to say about this place. Was looking to get some work done on my Dad's car before we returned it to the dealer, and a few places couldn't or wouldn't be able to do the work in a timely manner but the guys did. Job came in at less than they quoted, they were professional, timely, pleasant and easy to deal with. I would feel no qualms about using them again if I needed to, and I'd recommend them highly! read more

Took car I for paint and body work and had to take it back because it looked like I grade school child used school clay and smoothed it with hand. Took it back and the barely did any better but hell no I am I gonna give them a third read more

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Flor and the awesome people of Duramax truly saved the day and helped me get back on the road at a very difficult time. I could not be more grateful and had to write a review to let others know how trustworthy and helpful Duramax has been. I slid on black ice in Sliver Spring and ended up with some fairly severe front-end damage. Discovering that it would be an "at fault incident" and my monthly insurance payment would double I knew I had to somehow get the car repaired myself. I am a full-time student and take care of my mother who suffers from Alzheimer's dementia and also work part-time at a local pre-school teaching art...I NEED A CAR!! I called 4 different body shops after taking it to Firestone who said they couldn't touch it until I have the body damage repaired. 3 of the body shops said they were on a 1 to 2-week wait and another said they would not work on my car unless I was going through insurance for repairs. Luckily one of the body shops that were busy gave me the number to Duramax. Flor (the owner) took my call and took the time to listen to me and to what happened and tuned into my situation immediately, she said I could have towed to Duramax that day and they could possibly start the work right away. I was grateful but full of anxiety and fear and couldn't shake the feeling that I had no control over what was happening and there wasn't much I could do to make it any better. Flor and the staff at Duramax completely surprised me! I have never dealt with any auto repair company that is so open and transparent about everything. We went through every part that was needed or recommended, the cost, and the labor, and everything was thoroughly explained to me. They were even able to give me a better deal on a new radiator and fan than Firestone quoted! With Duramax, I was able to choose only the things I needed to get back on the road. Then Duramax and the staff surprised me again and let me know that they found a deal on a bumper and have the other few parts left to install ready for me when I am ready and have the funds! I will always recommend Duramax for any bodywork and auto repair! It really is a one-stop-shop and I have never experienced such a helpful and honest auto group. This experience could have completely depleted my funds and made my last semester in college much more difficult, thanks to Duramax I am back on the road and able to focus on school, my mom, and the future instead of worrying about the car and finances, THANK YOU SO MUCH DURAMAX!!! Y'ALL ARE FANTASTIC!! read more

Great service, amazing quality, and trustworthy! Really appreciated how flexible the team was in getting my car to the shop and such a quick return. read more

I received total professional service from staff and owner. They found what the problem was and gave me an estimate for my repair. I highly recommend them ! They give you high quality repairs with first class customer service and treat you with respect and professionalism. read more

This is one of the best mechanic/body shops ever! Thank you Flor and your entire staff-- they saved my life (and maybe my job) this New Year's Day (2016). My '07 CTS started having power and electrical issues as I was preparing to drive back to TEXAS. Yeah-- it's a long drive back to work, but it was worth coming home to DC where I grew up. I called and made an appointment NYD and they accepted my car even though it was a weekend. Then, the car broke down on 16th St. NW on the way to the shop. Thanks to my sister Sasha and AAA, I was able to get the car there a bit later than originally planned. Still, they were courteous and professional. They ended up replacing the battery first-- then the alternator went out as well. To make a long story longer, they fixed my vehicle in record time and I was able to make it back to Houston in time for work and to see the Texans make it to the playoffs (Redskins Will Get Back Next Year). The car now is back to purring like a kitten. Flor, Miguel & Alex: y'all are the best. Thanks for everything, DuraMax!!! If you don't know, now you know. Maceo read more

Duramax Body Shop - Body Shops Near Me - Kensington, Maryland

Great business. I got 3 estimates including one from the insurance adjuster. Duramax' estimate was 10% and 20% less than the other two. I usually go with middle estimate but decided to give them the business because they are local and not a corporate franchise. Work was done in the time span promised and the major front end damage to my Terrain was fixed to pristine condition. Highly recommended. read more

We had damage on the whole left side of our car repaired. The estimate was done expeditiously and at a very reasonable price. The final price was the same and the job was done beautifully. Excellent service. Can recommend Duramax without reservations. read more

My 2001 Jeep was repaired with perfection by Alex and team. Incredible work on a complex corner, all at a very fair price. So pleased, had them repair some dings and yesterday at the river someone asked what happend to my old jeep....Best compliment ever. Recommend this shop highly. read more

Amazing service at an incredible price. I went in for a paint scratch and am very pleased with the repair. Plus, the price was almost half of what other body shops had quoted me and the car was ready the day after I brought it in! read more

The parking situation is a little difficult but these guys are well worth it. They've done a couple different jobs for us and they are always fast, honest, and very good at what they do. read more

My large Ford Transit 250 van need front end and sliding door repairs, it was not in good shape when I brought it in to the professionals at Duramaxx in Kensington, MD. I was very glad I came to them as they provided a great price with great customer service and my van looks brand new, I am thrilled. I highly recommend them and already people that I mentioned this repair to have gone there and are very satisfied customers. Thank you Florencia!! read more

I have been doing business with Rene and his brother Chris @ DURAMAX BODY SHOP in Kensington for many years and trusted them both in every way.When young Chris died unexpectedly from cancer last year, Rene pushed to keep the business alive through all the pain and suffering. After a very messy accident recently, I called Rene on his mobile and, as usual, he was "my Johnny on the Spot" for helping me through all the towing logistics, body work, repairs, and insurance issues. But, this time, I was also introduced to a part of the team I hadn't met before ----Chris' widow Florencia and Miguel. I tell you this on Yelp because I have never met such a dedicated, sincere group in the car business like these people. Trust me, there is nothing this team won't do to ensure you feel you are in truly competent, capable hands. Out of the many cars I have taken to them for major or minor mechanical repairs and body work, I have never had to return with a complaint or to have something "re-repaired." This Team reminds you how service once was and, more importantly, how service should be....Not something you dread but something that gives you true peace of mind. read more

Love this place! Only place I take my Mercedes to since I bought it. Great customer service, great work, fair prices.

This shop is great! I took my scooter up there for some body work damage and I was so worried that they weren't going to be able to fix it. They went over and beyond my expectations! It looks great and I couldn't recommend them enough! Great customer service and they seem to really care about their customers! read more

Fantastic, impeccable, affordable body work!!! I have brought 3 vehicles to Duramax and although they are generally loaded with cars to work on, they got all 3 done in a very reasonable time at a very reasonable price and the work is as good as the very reputable shop I used to use on Elm Street across from Mamma Lucia's but, a lot less expensive. I highly recommend them to anyone and everyone. In addition, the owner and her employees are all super nice and friendly and polite. read more

number hands I trust them the process was fast and they did Phenomenal job on my car that when I see or hear folks looking for a body shop I alway Recommend this place thank you guys and for the great costumer service keep up the good job read more

I have a skeptical and suspicious nature, and do not quickly praise anyone, especially not a repair service. Duramax has earned my trust by repeatedly demonstrating they: a) know what they are doing, and b) take their work seriously, I mean, they demand of themselves that they do what is right even when the client doesn't know the difference. Most recently I took in a car for some body work (dented door, fender, scratches, and lots of paint work). They could have just done what the order from the insurance company said. Instead, they figured out how to save money on silly stuff, and to spend their time making older damage look good. The result: the car looks like new, and I'll avoid rust problems down the line. The shop doesn't look like much and it would be easy to pass them by. Appearances can be deceiving. These guys are really good. read more

I took my Mini Cooper here to get a crease in my door fixed. The door wasn't really dented, but had a crease that couldn't be popped out. These guys did an amazing job on the door -- fast and at a good price. I highly recommend them, would definitely go back (though hope I will stop banging on my doors and won't need to). read more

I had a great experience getting my shattered front bumper fixed here in February 2015. We hit a snow drift during one of this year's many snowstorms and the front right-hand side was badly broken along with the windshield washer fluid container behind it. Duramax fixed it in the promised timeframe and for a reasonable price. I went to 3 local body shops for quotes and they were the lowest, with a good quality replacement bumper. Their front desk woman was very friendly and communicated well by the phone and in person. I got rides to/from the place with them since my car was unavailable, which worked well. They even gave the car back to me nicely washed looking better than it had in a long time! read more

Duramax is a joke of a body shop. I would give them 0 stars if I could. We had a broken passenger side mirror on our 2014 Honda Accord. Easy fix, right? Wrong; not with the clowns working at Duramax. Flo, the owner of the shop is completely untrustworthy. She lied to us every step of the way. First, she ordered the wrong mirror (which we had to pay for up front and later was considered as a deposit for the new one) and blamed it on my wife for telling her the wrong information. She said," This is why we want people to bring in the car." She never told us to bring in the car, only took the information over the phone. This started an almost comical series of events. They botched every part of this process. They ordered the wrong mirror again(driver's side instead of passengers side). They failed to install the mirror's camera calibration(after we TOLD them the computer may need to be checked or reset), so when we got it back, it didn't work. We sent it back to them but now that the mirror is finally fixed, our Bluetooth mysteriously doesn't work. It worked fine before then. They consistently were off on A)How much the mirror would cost (by hundreds of dollars) when B) parts would arrive (by days), B) when they would pick up the car, (by multiple hours) and C) when it would be done (off by multiple hours) and D) how long they would the mirror would take to install (told us 30 minutes, and then 3 hours, and then 30 minutes again) They were terrible with communication. They rarely contacted during this process to update us about anything. Whenever we called them, the owner Flo would say," Oh I was just going to call you." How convenient. If we had never given them money for the original mirror, we would have left the shop sooner. We were afraid they wouldn't give us our money back which is why reluctantly had to stay with them. I had to tell one of their workers (after being 1 hour and 1/2 late for a pick-up time), that if they couldn't pick up the car within the next half hour to de-install the mirror and give us our money back. Fortunately for them, they showed up in the next 20 minutes. As with most businesses, I 'm sure they are competent people working there, and the workers themselves are generally pretty nice. However, when a routine job such as installing a mirror is this challenging, I would not trust these guys with a basic oil change, forget anything more complicated. **Update** I spoke with the manager about what transpired with regards to our car. She was very courteous to me while she explained how she had tried to help and why everything went sideways. I understood her rationale, but as I explained, it was still very frustrating while it was happening. She agreed that this was just a problem that just kept snowballing. After speaking with her, I can tell that she does care about her clients. I will not be going back, but I can understand where she was coming from. read more

Great shop, friendly staff, fair prices! Highly recommend this shop for auto repairs or body work.

Had my 1999 470 LX Lexus painted and serviced recently. It was my first time at Duramax but definitely not my last. The paint job was excellent; and brake replacement and other needed repairs were done as well. I have been going to a Lexus dealer for the past 12 years. Now I will be going back to Duramax. Professional office and highly competent mechanics. I highly recommend them for all brands of automobiles, american and foreign makes. read more

I had a deep long scratch fixed on my old Mercedes and the folks at Duramax were terrific! The cost was reasonable and they did it in a day - plus they even resolved my check engine light while I was there to pick it up. Happy to know it's there for any future needs and I absolutely recommend them : ) read more

I highly recommend this body shop! It is a professional office doing excellent work in a timely manner. Flor and the rest of the staff are wonderful and truly made my experience there a pleasure from start to finish. I took my car in because it had numerous dings and scratches on it, and in a few hours it looked as good as new! read more

My mom had a collision on her car. The people at this shop were honest thorough and fixed the car quickly and it looked amazing!!! I recommend this shop to anyone in the silver spring area read more