Dr. Lauren Ausuma is great! She met all of my meds and expectations. I haven't made my health a…read morepriority and things could've been bad. She did not make me feel any kind of shame and she assured me that she'd help me get everything back in order. She even gave me samples to take home instead of waiting for the pharmacy. The office staff are nice as well. I was in and out in thirty minutes. That's great for a first visit. Including labs

The doctors at this location are nice but as of recently; I have had a completely horrible…read moreexperience with this organization/office. They take months to reply to your concern and do not pick up the phone. The codes that were sent to my insurance needed to be changed to be covered and everyone was giving me the run around. I completely reached my deductible and out of pocket expenses due to surgeries but was billed because Methodist did not want to change a code. It has been months since I have been trying to get help and no one is helping. Some of the test that were ran were even rejected because they submitted it wrong and I am getting charged for it. This is completely horrible customer service. They are quick to have you come in for an appointment but don't help you after when they charge you for it. I will not suggest coming to this location unless you want to get charged for no reason for things that can get covered because they do not feel like changing it. I am disappointed in this organization/ office if this is how you treat all of your long term clients.

Nurses and front desk are very rude they did not take my son and wasted my time answered the fhone…read moreeverytime i called very rude the doctor is good i got recomended for the doctor but unfortanly the nurses and front desk are making this office looking bad and are loosing his patients i was planing on moving both of my son to this clinic but after this experience im very disappointed...

Dr. Defex is great but their other clinical and office staff is horrible. They don't know what…read morethey are doing and their incompetence will KILL you. I asked one of them to refill my prescription and they called in the wrong dosage on my high blood pressure meds (10mm and I needed 20mm). To correct it they said, "just take twice the dose and we will correct this when we re-fill". They would have never caught the mistake if I hadn't noticed. I waited one year to receive a referral for an annual diabetic eye exam...never received one. I finally left to find another primary care doctor. The last straw was when the receptionist said my insurance was no longer valid (it is valid) and charged me $120 for the office visit! When I complained to the office manager, she was rude and unprofessional. Now I know who trains the rest of the staff. Avoid this office, they will kill you if you give them a chance.

This place is awesome!! I moved over to Dallas and of course needed to find a new doctor. Read…read morereviews and new this was the place I wanted to try and I am so glad I did. Got in right away and everyone was super nice and helpful.

I finally like and trust my doctor! I decided I needed a PCP and went searching. I found Dr…read more Allamon in D Magazines Best Doctors in Dallas. In my research I found something that she said she prefers to treat naturally and to work with the patient and be more personable (I'm paraphrasing). That's exactly what I was looking for. I usually feel like doctors are somewhat judgmental and indifferent but she's just amazing and easy to talk to.

Dr. Gates is a wonderful doctor. Has an excellent bedside manner. His staff, Ms. Pat, Shay and…read morePorschia are all awesome.

Awesome physician I have worked with and known over 15 years,he truly cares for his patients and…read moreloves what he does . Great teacher. He has given many years of service to the poor as well. He does everything in his power to take care of his patient's, he is very knowledge especially with care of Diabetic. Highly recommended.

Dr. Olabode is an amazing doctor. She has helped me through "my healthy journey", as I've faced…read morevarious concerns. Her perspective is refreshing in that she will offer non-drug solutions when possible and requested. She is respectful of the patient's experience and compassionate, and that is strangely rare.

Dr. Olabode's office incorrectly coded a procedure I had at her office. Had I not known to look at…read morethe coding issues, I may have been stuck with the incorrect bill. I felt very uncomfortable about this and would not recommend this office.

This a great family medical practice in Dallas! We take our son to Dr. Jowdy. Her and the staff are…read moreall so nice and friendly. They know how to make the kids feel most comfortable even when they have to give shots or do something not so fun. I feel comfortable there with my 9 month old son. They are taking Covid seriously and only keep one patient in the waiting room at a time and the office is always nice and clean. Even though I moved to Plano recently I'm happy to commute to see Dr. Jowdy and her team.

I am new to the Dallas area and was looking for a family medicine clinic to establish care…read more Unfortunately, this location has made that process unnecessarily frustrating and unprofessional. I have now driven from Irving to this clinic twice in the past two weeks, only to be told both times that my appointment had been canceled -- with no explanation given and no prior notification. Each visit cost me a day of work, plus hours spent calling my employer's HR department and my insurance company to confirm my coverage. Both confirmed everything was accurate and active. The problem was never on my end. What makes this worse is that the clinic seemed to place the blame on me for their own cancellations, rather than taking any accountability or offering a solution. I understand that schedules change and issues come up, but canceling appointments last minute without notice and then pointing the finger at the patient is not acceptable -- especially for someone trying to establish a new patient relationship. I've lost time, wages, and patience over this. If you're new to the area and looking for a reliable primary care provider, I'd strongly recommend looking elsewhere. First impressions matter, and this one speaks volumes.

I love a healthcare practice where everything is in house. LabCorp is in the building and they send…read morethe request directly there so he just go down the elevator and get your blood work before you leave for the day. They are also connected with other specialties besides family practice in this large group. They have cardiologist, orthopedic surgeons, gynecologist, eye, doctors dentist it makes the sharing of information about your health with your Primary Care Physician seamless and easy.

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

Let me begin by saying that this review is in regards to Dr. Evans who is at this location, as she…read moreis my primary care physician. I met Dr. Evans through a referral when I was laid up in a hospital bed at Baylor and was wanting to cut ties with my then medical team. I went to her office and basically interviewed her, I asked questions, things that didn't relate to my medical history to make sure that I was comfortable with her treating me. That was 7 years ago and I couldn't be happier to have Dr. Evans as my doctor. We have been through lots of ups & downs together regarding my medical health and she always remains positive as well as making me feel like she has my best interest at the forefront. On a recent visit Dr. Evans could tell something was wrong before I could even open my mouth to tell her. And when I left she told me if I needed anything before my next visit to not hesitate to contact her. I love Dr. Evans, I can't say that enough and if you are lucky, she can be your doctor as well.

These two ladies (and their former companion, Dr. Gross) are the kindest, most caring, sensitive,…read moreunderstanding physicians I've ever met. They never rush you, always take time to listen, answer questions, educate, etc. They never make you feel awkward for telling them something personal or embarassed to ask a question. If you're looking for a great general practitioner, I'd highly recommend Drs. Bleankey or Reed.