I wasn't sure about my home warranty company sending this company as I had never heard of them…read morebefore. But, they were the only option provided, so I agreed. I had thought my issue was my capacitor but after replacing it myself, that didn't resolve the issue so I needed to bring someone else in to look.They arrived so quickly, within just a couple of hours and on the early end of the window provided. They sent a text with tracking information so I could see how far away they would be also. Immediately, the technician asked a couple of questions to determine the issue. He explained the different symptoms and why he would check where he did first. It turned out to be a switch that was accidentally turned off on my furnace, super simple fix. I felt so dumb! He encouraged me and helped me to not feel so bad about not checking there first. He even went to check the repair that I had done myself to assure it was done correctly while he was here and verified all was well, even giving me little tips to make sure I didn't get a shock from the removed capacitor. I would absolutely recommend them and will contact them for any future (legitimate) issues I may have. Oh, and so respectful to even have removed his shoes to not walk on my newly installed carpeting.

one star because zero isn't an option…read more Excuses and delays are all this company offers. Slow to respond, two visits over three weeks and still no repairs or plans. If you have a home warranty these guys do NOT have any sense of urgency to help. In the mean time the house is over eighty degrees inside with fans going everywhere. They won't be out again until the four week marker and that won't even be to make a repair. They will supposedly decide then and kick the can down the road again for repairs. Summer will possibly be over before they make good. I SUGGEST CHOOSING ANOTHER CONTRACTOR.

Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

Prime Time replaced our AC this past week, and we're feeling so good with our decision to hire…read morethem. They installed a water heater for us years ago, and this is still a great co to hire. First off, setting up an appt to get a quote was so easy over text. The office mgr is professional, responsive, and always polite. What I especially liked is how Kevin, the owner, double checked whether the old unit could be repaired, provided two quotes (standard and high efficiency), and installed the new Bryant unit. There is no separate sales and installation teams. It was clean, eventless, and done in 4 hours. Another co, recommended by ConsEnergy, gave a quote that was more for a standard unit. The second, smaller 22-year-old AC died the next day!! And what was really amazing is how they sent over Josh within an hour of my text to diagnose and fix that one!! Seriously stellar service. I highly recommend.

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I don't understand these positive reviews. I paid this company $100 to do an inspection. The kid…read more(and I do mean kid) that came out was able to show me on his tablet that the refrigerant in my central A/C unit is slightly below what would be considered a "good" level. I explained to him that my unit occasionally turns off and then back on in very short intervals. He wasn't able to offer any thoughts as to why that might be happening other than my unit is old. Fast forward 2 weeks. Today, I had a different company come out. Within 30 seconds of him taking off the same exact shield on the back of my A/C unit, he saw a frayed wire. Within 5 minutes he had replaced the wire and the problem was solved. One would think that the kid from Comfort Zone would have noticed it. The guy who was here today showed me the wire, it was RIGHT in front of exactly where the Comfort Zone kid hooked up the same diagnostic tools. If I'm paying to have my unit inspected, I'd think a company is actually INSPECTING the unit. I'm tempted to report this to the BBB. What a complete and utter rip off!!!

So quick to respond to my message and schedule someone to come out! They kept me updated along the…read moreway, gave me an accurate window, and didn't leave me waiting at home all day! Then they explained what needed to be fixed and clearly showed me why it needed new parts, would recommend these guys to anyone!

I worked with Crystal. She immediately understood my issue and it was addressed immediately. I had…read moreno heat with 20 plus degree weather Called the "advertised company" and they gave me a four day wait. Too cold to wait. This company and the professional tech, Ron, were outstanding. I recommend them highly.

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

Lucas arrived and was professional enough. He then quoted some outrageous prices. It was $700 to…read morereplace and install a cartridge in my kitchen faucet, $500 to install a new reverse osmosis faucet (supplied by me), and $1,300 to install a new reverse osmosis faucet (supplied by them). I said it seemed really high to charge $800 for a reverse osmosis faucet. I asked him to put the faucets back together and to talk with his manager about more reasonable pricing. He decided to get the pricing first. It was $600, $500, and $860, respectively, now. I said it was still high, but there was some value in getting it done today. I asked if he would be willing to check to see if the parts were in stock, and if they were, then I'd be willing to pay the high prices. He said he wouldn't do that because they probably were not in stock and he had spent to much time on my job without getting paid. I think they may work on commission. I also said while he was out talking to his manager that I learned my faucet company would send me a new cartridge for free. He asked why I didn't check before I came. Of course, I didn't know the problem until he told me during the service call. I know the one faucet is a nicer one (Waterstone), but the prices seemed outrageous. His attitude at the end when he realized he might not make a sale was the worst part of it, though.

So our air conditioner died this weekend, great timing I know, but when is it ever? The air is…read moregoing to go out on the hottest day of the year and the furnace will go out on the coldest ... We didn't really realize until later in the afternoon on Saturday that the air was out. C and C had installed our furnace and we've been happy with that so we decided to give them a call for the air. They were completely booked and told us to call back first thing on Sunday to get an appt that day. They also told us ahead of time the service call would be $200. It would go up to $250 on a Sunday. We said thanks and called Sunday morning right at 8 am when they opened. They already had one person ahead of us that day, and they would give us a call when they were on their way. We mentioned that we had tried to get an appt yesterday but since they were booked we had to wait until Sunday, and they honored the $200 rate for Saturday. In the meantime, I got a couple text messages from them introducing our technician, along with a photo of the tech so we would know who to expect when he got here, which I thought was great and really appreciated, especially if I was home by myself that day. I haven't had any other company do that so far and I really like the idea. The tech was efficient, clean, and wore a mask I'm the house. He diagnosed us with needing a new capacitor, replaced it, and was on his way. Everything took about 30 mins and our house is nice and cool again. Good experience with them and I would recommend

Don't waste your time. Customer services is not friendly. I did not expect it all until I see…read morereview. Just terrible making you feel out place. Asking you but more like forcing asking yes or no if you want services. There a lot great company out there. Just google and other site did not showed how this company gone down with customer service. Beware of Dayna or Hanna she was not so friendly at all. It's like she sound like she having bad day everyday.

This company was excellent to deal with. They were fast to respond and confirm my appointment…read morewhen my AC wasn't operating. They charged a comparably lower diagnostic rate than their competitors. They showed up on time and were professional and were able to find the issue (blown capacitor) quickly and get it repaired for a reasonable price. I've saved them in my phone for future reference and will highly recommend them to anyone who needs their HVAC serviced.

Requested for tune-up service on central a/c unit. Tech took panels off the central a/c unit and…read morespray 1 can of coil cleaner. I had already performed this service about 2 summers ago. I Googled what is generally performed for standard a/c tune up. Here is what I did not see the Tech doing. Did not check refrigerant level. Did not open up furnace to inspect or clean evaporator coils. Did not test refrigerant levels. Did not lubricate moving parts. Did not test capacitors or amp draws. Asked for hot water tank flush. Mine had a weird ball drain valve. The last hot water tank installer put in to let out more sediment out from tank. It was not standard. Power Tech had to procure a fitting in order to allow garden hose type thread to be installed. It did not help that my floor drain was clogged in the basement. Another drain was located and the Tech's self coiling hose had to be stretched out to extreme extent. It put pressure on the fitting. And that made it so the water was squirting out of the fitting and getting all over the basement floor. The Tech only drained the tank once. No flushing/purging/refilling to get all the sediment out. No safety and components check. Tech should have stated a proper flushing could not be perform. Tech was on the phone much of the time. I ultimately left the room so tech could take his calls.

STAY AWAY! I…read morecontacted Absotemp because my air conditioner broke -- right before a heat wave. I was told that there was a service charge of $90 and was given a 4 hour window. Matt, apparently the owner of the company, came a few minutes after the end of that window, a couple minutes after 4:00 p.m. (BTW, he smelled of pot.) When he got here, he asked what the problem was & I explained that the air conditioner wasn't working. He immediatey went to the furnace. I told him I wasn't having trouble with the furnace, it was the air conditioner. He then proceeded to tell me that they are connected, my furnace is old and inefficient, and possibly dangerous. He spent a lot of time looking at it and taking pictures. He then got a phone call and was gone for about 15 minutes. He came back and continued explaining to me about the different kinds of furnaces. I reminded him that I called him about the air conditioner. He asked what kind of thermostat I had and then he finally went to look at the air conditioner. He said that was old as well (both were probably original and from the 1970s), but he couldn't figure out when. He called someone about tracing the model, but they couldn't do it either. He then came back into the house & said he'd go into his truck and write up an estimate. An hour and a half later, I went outside to see if he was still here. All of his prices were really high. And again, it was AIR CONDITIONING repair that I contacted him about. After he asked if I had any questions, I said, "I asked you to come out because of the air conditioning. Can you do anything about it?" He huffed and went outside. He came back in after a couple minutes and said that it was the motor fan and "There's nothing I can do about, it Sweetie." :O (That was the second time he called me that!) When I asked if he had any suggestions, he said "Stay in the basement." It was not said with humor. He then asked for a check ("or an ACH") -- AND HE DIDN'T DO ANYTHING except waste nearly 4 hours of my time. I had 3 other companies come out after that. Not a single one charged for an estimate, they didn't take ridiculous amounts of time, and they didn't try to oversell me. Needless to say, I chose a different company.

Really a wonderful company. They are very informative and reasonable and do great work truly…read moreblessed to have had experience with Absotemp Climate Control Inc.. Five star

Great, efficient service. On Monaday evening, found out furnace is not workning, Tuesday came out…read morefor work plan and assessment, Wednesday morning Furnace was replaced. Very professional service, this is the second time dealing with the company (first was repairs in a different unit) really fast quality work, will recommend to my family and friends.