Our hot water heater wasn't working, called for a check up. Got someone out within an hour of…read morecalling. Problem was diagnosed as low power from DTE meter. Got excellent advice from Frank. Well worth the service call price.

Fouad from Done heating and cooling has been servicing the HVAC in our Ferndale home since we moved…read morein @25 years ago. Always prompt, quick and reasonably priced. No typical business BS at all, he's always been a pleasure to work with and get to know. He'll be here tomorrow to service my humidifier and I just called him this morning! Great guy, great work. So glad we went with him 25 years ago.

Fan-tastic. Great response time on a Sunday morning. Gave a three level quote over the phone and…read morestuck to it. Arrived with the part! Arthur was skilled and informative. Support this business if you're in the area.

I am writing this review for Air Clinic BEFORE they performed any work. I will write another review…read morelater (or update this one, whichever works here). You want to consider this an intermediate review, but just imagine how much value I have already received from working with Air Clinic and how impressed I am by their expertise and responsiveness only a great family business can provide. You will not find that anywhere else. I know because I just tried! In three weeks I spent a total of 5+ hours with 6 top companies in my area that do heating and cooling incl. Mitsubishi Diamond mini-split pros for my 3650 sqft house and all of them miserably failed providing an idea of how they work will solve my problem. Now, Air Clinic's approach to problem solving is fundamentally different from other companies I have EVER interacted with in the US. It's not a money-first approach. In most situations, Air Clinic will not ask you about your budget to create a solution for your budget (This is so dumb that solutions are money-driven! I hate those looks in technicians' eyes, like how much you are worth. Not with Air Clinic, though)... In stark contrast to those other companies, Air Clinic's absolute initial focus will be solving your problem. This is why this is a solution-first approach. You will be presented with the best possible options for your situation. This can ONLY be done by someone who is truly on top of things in their field and ONLY after they have spent enough time (hours?) analyzing your particular situation. At the end, YOU will be the one asking yourself what fits your budget. How does that sound? To me, this is the old-school best-quality service! Yesterday was a Friday and I called Arthur around 6 pm and described my HVAC problem to him. He asked if he could come right away. I was more than happy to hear that, because just before the call I was ranting to my family about all these HVAC companies that came to my house and gave me stupid solutions, then followed up with insane estimates. I was out of options. And then a friend of ours gave me Arthur's phone number. Arthur came with a fellow technician Artak from Madison Heights to Farmington Hills at 7:30pm, less than 1.5hrs after my call. This was not even a service call and not an emergency, it was a Friday night. Apparently, I sounded so frustrated, they ran to help me get things out of my head. They are a 24/7 service, by the way... My 1100sqft basement is currently a huge HVAC utility room, and because of that it can also be used as a storage space and that's all. Tens of thousands of dollars were spent by the previous owner and this was the best other companies were able to do. Arthur and Artak spent 2 hours at my house. We beat the problem to death, every detail, every error was discussed, nothing was left without. And only after we felt we were on top of things and a great solution was born for my very, very complicated case, we stopped and sat down to drink some tea and share some laughs and stories. I was so happy and relieved. We decided to move the work to September before the next heating season. I will return here for an update after Air Clinic is done with the implementation of the solution we decided to go with.

Extremely Overpriced and Unnecessary Charges -- AVOID! If…read moreyou're looking for honest HVAC work, look elsewhere. This experience left me feeling ripped off and frustrated. Never again. I was traveling for work and my wife had no choice but to use this company because they were the only ones who could come out quickly. Big mistake. The tech diagnosed my indoor blower motor issue during the initial $189 assessment. He then quoted over $5,120 for a simple ECM blower motor replacement -- including separate inflated charges for "motor module/program" ($2,488) and "motor winding/special order" ($2,294). He claimed it needed special ordering and programming at a distribution center. After researching the exact model (Genteq 5SME39SL0674), I discovered these motors are readily available for $500-$800 as pre-programmed drop-in replacements from multiple suppliers. Labor should have been a few hundred dollars at most. This quote was 3-5 times what a fair price should be. I could even justify 3500 max in an emergency type situation. But the $5150 is an egregious amount for what was required. I felt completely taken advantage of, especially since my wife and child were in a bind with no AC. The "non-refundable once programmed" line felt like a classic pressure tactic. The service was completed, but the value was nowhere near what I paid. After tried to repeatedly get some sort of costs justification from the Manager during a call the next day, even being open minded to the HVAC system being described as the "Cadillac" of HVAC (2011 purchased and installed by the way) I received no back-up support and feel that this was just such a scammy way to run a company. Because of the blatant carelessness in working with a customer, I will be pursuing other means If you're looking for honest HVAC work, look elsewhere. This experience left me feeling ripped off and frustrated. Never again.

I hired this company to replace my hot water boiler. While the technician was knowledgeable, the…read morelabor and parts costs were excessively high. I recommend looking around elsewhere and avoiding this company; even the service call fee is quite steep.

I am SOOOOOO pleased with the quality of work AND customer service from this company. I found…read moreRightemp on Yelp (my trusty go-to site for all reviews) and found this 5 star place on a very chilly 10 degree morning with no working heat in our home. The manager Mike said it may take a few hours but that they would hurry to make it as fast as possible knowing how cold the house was. They were there within the hour! Talk about fast!!! A professional young man named Alex greeted us and was able to diagnose and jump start our heater that was only 10 years old, within 15 minutes. Unfortunately the fix required a new blower, which was about $680 but luckily he was able to find a heater parts store open that he trusted and had discount with and a 1 year free warranty too. Alex called me from the repair shop to let me know the cost and the time needed to repair (about 2 hours). To wrap up a great service experience with Rightemp, Alex made it so easy for us to pay too via credit card and an emailed my receipt to me. I haven't had this type of service in I don't know how long and I hate to be spoiled but I have to say this is an amazing company. They refused the tip I offered as a policy to the company, but asked if I could just share my experience to people I know and online. OF COURSE I CAN! I'm a huge Yelper and love to give praise were it's due. TIP: Buy the $50 deal online on Yelp (same day is good)! Saves you money :)

Right temp is excellent for service for both refrigeration and heating and cooling. Very reliable,…read morethey come out when they say they will. Great company. They do our service at The Lodge.

I woke up this morning to no heat in my house so I called Anytime Heating and Cooling because I had…read morethem come out and fix my air conditioner earlier this year and was very happy with their service, how fast they came out, and their price! They did not disappoint this time either!!! I called them at 8 am and they were at my house within 20 minute, diagnosed the problem, and had my furnace back up and running in less than a half hour!!! They really are the best place as far as value for your money! I definitely would recommend them!

My tenant's furnace quit working - Mark was there that same day and not only didn't charge for the…read morerush service, but helped me get a discount. He also registered the furnace for the warrant. Great service and a great human being.

They came out to give a diagnostic on our A/C. The technician did his best to get to us as soon as…read morepossible. We wanted to use our warranty to get the repair covered. The tech performed work and charged us without asking. All we need was a switch flipped and a filter changed. They charged an extra $75 on top of the $90 diagnostic for work we could have performed for free ourselves. Very unhappy to be charged for work I didn't ask him to complete. Be sure to hawk over any tech working on my home from now on to ensure you are properly charged. - The issue is not that I don't think they performed work, rather that they should have presented the charges before completing the work as they were called for a diagnostic. I'm not sure how you can diagnose without checking pressures and refrigerants. So if all of that was "free extras" what was the extra $75 charge for???

Excellent service, fast efficient. Very knowledgeable…read more With the winter approaching so fast, I knew I had to call someone reliable. They got me on the schedule as soon as possible. Came out at 10am on time & ready to take care of my boiler! Thankyou thankyou for being professional & providing excellent customer service.

Well, they did what I paid them to, but also never notified me PRIOR to the service that my house…read morewould need significant shifting around of furniture and SIGNIFICANT cleaning after the fact. My house is absolutely COVERED in dust. The guys that did the service informed me this *might* happen only just before they began working. I want to know why this wasn't mentioned in the WEEK and THREE phone calls PRIOR to my service being rendered!? To add to all of this, the guy running the show kept telling me OVER AND OVER what a mistake I'd made buying an older house. Like, thanks dude for your wonderful professional service and making me feel like a total piece moron in purchasing my FIRST EVER HOME. Never going with this company again. I now understand why they offer a 100$ off coupon. You get what you pay for and I'm sad to say this service wasn't worth the "discount". Everyone who works there is nice, but they're seriously unprofessional and I can't get behind that or recommend it to others in the future.

We had great and fast service. Leo was very informative and kept us up-to-date every step of the…read moreway. Leo and his team were so friendly and nice! We greatly appreciated the service and I would recommend this company to anyone :)

I recommend Jacob's Ladder Heating and Cooling!! He is very prompt with repairs. He gets the job…read moredone!

So Aaron from Jacob's Ladder called me prior to coming out to my house. I told him exactly what was…read morewrong with my AC unit. I explained that I was going up north and that my girlfriend would be at the house. He said it would be $99 for the service call and $200 for the connector. He promised he would call me if it would be anymore. I was shocked when I got back and seen a $420 bill that was not itemized. I did not get a call. I feel like he took advantage of my girlfriend. This is not a good company. Do not use them for anything. There are plenty of other HVAC companies in the area. I highly suggest using them. We had planned on getting new furnaces and AC units for two homes but we will definitely be using a different company.