I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

Our 30 year old air conditioning failed during one of the hotest weeks of the year. I really didn't…read morethink I could get someone out the next day but I texted Prime Time and they responded in 10 minutes and set up an appointment that day! The owner is Kevin and if anyone has a Phd in HVAC, he's the guy! He talked about several options I had and was out the next morning installing a new AC system at a VERY reasonable price. I never felt pressured or felt like he was just trying to sell me a new system. My new "go to" company for HVAC. Trust these guys!

I recently had an air conditioning system installed by Freedom Air Mechanical and was very pleased…read more I feel I got a good quality air conditioner at a reasonable price with excellent service. Dennis, the owner, answered all my questions; Crystal, who works in the office, went out of her way to help me; and the installers were thorough and did a good job. I would highly recommend this company to others.

So quick to respond to my message and schedule someone to come out! They kept me updated along the…read moreway, gave me an accurate window, and didn't leave me waiting at home all day! Then they explained what needed to be fixed and clearly showed me why it needed new parts, would recommend these guys to anyone!

By not ripping off seniors and if something isn't done correctly then to correct the problem…read moreinstead of causing 3 additional problems that is unbearable to live with! The system they put in shakes floor and is so loud and comes on every 30 seconds that makes living in the home unbearable.

I contacted Comfort Zone on Saturday, November 1, because my furnace was not heating my home to the…read moretemperature set on the thermostat. Frank came to my home to assess the issue, and I was charged $309 due to weekend service surcharges. I have a newborn baby at home, so being without heat was not an option. Before Frank left, the furnace appeared to be working, but the same issue returned later that day. I contacted the company again on Sunday and was instructed to reset the furnace and told a technician would return Monday. The reset did not fix the problem, and I never received any follow-up calls or service afterward. As a result, I had to hire a separate company to resolve the issue. I later requested a refund but was only issued a partial credit for a humidifier pad. My furnace was never properly repaired, and the lack of follow-up or accountability after I had already reached out multiple times is completely unacceptable. I expect a full refund for the incomplete service and poor communication.

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

I had a plugged drain in the basement. I called Thornton and grooms and they came out the next day…read more The gentleman was fantastic and the whole job was done for $99! I highly recommend their Service. It really relieved my mind seeing him dumping gallons of water down the cleared drain.

This company was excellent to deal with. They were fast to respond and confirm my appointment…read morewhen my AC wasn't operating. They charged a comparably lower diagnostic rate than their competitors. They showed up on time and were professional and were able to find the issue (blown capacitor) quickly and get it repaired for a reasonable price. I've saved them in my phone for future reference and will highly recommend them to anyone who needs their HVAC serviced.

Requested for tune-up service on central a/c unit. Tech took panels off the central a/c unit and…read morespray 1 can of coil cleaner. I had already performed this service about 2 summers ago. I Googled what is generally performed for standard a/c tune up. Here is what I did not see the Tech doing. Did not check refrigerant level. Did not open up furnace to inspect or clean evaporator coils. Did not test refrigerant levels. Did not lubricate moving parts. Did not test capacitors or amp draws. Asked for hot water tank flush. Mine had a weird ball drain valve. The last hot water tank installer put in to let out more sediment out from tank. It was not standard. Power Tech had to procure a fitting in order to allow garden hose type thread to be installed. It did not help that my floor drain was clogged in the basement. Another drain was located and the Tech's self coiling hose had to be stretched out to extreme extent. It put pressure on the fitting. And that made it so the water was squirting out of the fitting and getting all over the basement floor. The Tech only drained the tank once. No flushing/purging/refilling to get all the sediment out. No safety and components check. Tech should have stated a proper flushing could not be perform. Tech was on the phone much of the time. I ultimately left the room so tech could take his calls. 6/24/26 I wanted to update my review after owner commented. When I hired you, your demeanor should have been professional from the start. No customer should have to call you back a second time to ask you do to a proper job. You initially earned my trust when I hired your company. You have lost my trust by performing a really subpar job, but still collected top tier pay for the services. You have cost me to spend double and hire another company who will do the proper job. The job you performed was something I could, and have, done in the past MYSELF. I would not recommend your company.

My A/C condenser failed on July 2nd, the hottest day of the year! I attempted a self repair by…read morereplacing the run capacitor, to no avail. Mastercraft showed up on Saturday July 6th to troubleshoot. They said the problem was a non repairable part in the condenser. My options were to replace the condenser or replace both my 25 year old furnace and condenser with new units. I chose to replace both units. The install date was August 6th because this was a very busy time. To their credit, they came back two days later and installed a loner condenser so my home would be cool and comfortable. On August 6th, Mastercraft removed my furnace and loner A/C condenser and installed new Trane furnace and condenser. 10 hours later my new systems were running fantastically. Quiet and doing a great job of cooling my home. They left my home cleaner than when they showed up. Great company, very concerned with the customers comfort. Great job Mastercraft!

Do not waste your time and money with these folks. Gave me a 4 hour window to come and quote me a…read morenew heating and air conditioning unit install. Then get a call from "Bob" after the 4 hour window that he is 20 mins away. Your time means nothing to these folks. If they are like this during quoting process, how will they react in a time of emergency. Instead of spending money on flashy ads, maybe train your guys on time management skills.

My experience with Denny was extremely good. Since I called for an appointment they showed empathy…read morefor what I was experiencing and tried to schedule me asap. Tho he wasn't available right away he tried helping me over the phone in the meantime. Once here, Denny explained to me exactly what he needed to do and how he was doing it in order to get the best possible results. My ac is running great and didn't have to spend $10k+ on a new unit as recommended by one of those big name companies. Thank you Denny for your phenomenal service!

Similar to other 1-star reviews, Denny called midway through the appointment window to say he…read morewouldn't be able to make it and was looking to reschedule for 3 days out as a "maybe." His excuse? A prior job ran long and he had "commitments" afterward. Instead of doing what any reputable HVAC tech would do--working late to ensure a customer has working AC--he chose to clock out on time and leave me sweating in a hot house. If you value your time and your home's comfort, don't risk it with this company. Booking here means clearing your schedule just to get a last-minute cancellation and a vague promise to maybe show up days later. Absolutely unprofessional and completely disrespectful. Good luck finding a reliable company to get that AC up and running quickly!

Our company has relied on Complete Mechanical Contracting for many years, and their service…read morecontinues to exceed expectations. Though a small business, they deliver big results. Anytime we experience an issue with our HVAC system, I make a call and their team responds quickly and reliably. When they say a technician will be out, they consistently honor that timeframe. While our equipment is older and due for replacement--a costly undertaking--Complete Mechanical has helped us maintain and extend the life of our systems, and we are truly grateful for that. From the owner to the technicians, every member of the team is professional, courteous, and skilled. We highly recommend giving this company a try--you won't regret it.

Fast to respond to calls or texts, professional, on time and reliable. Competitive pricing.read more

We just bought a house and have had two very minor issues I called them out for. They installed…read morethe HVAC in this house 30 years ago, and various owners have kept using them. They actually have all the records for this house and know exactly what's been done. The tech that came out (Ryan) is super knowledgeable and professional, and fixed my issues each time in under an hour. He didn't try to sell me anything I didn't need. I will definitely keep using them, and I will have them replace our system when the time comes.

I have used D & G for over 40 years and I have never had a bad experience. They are always prompt…read moreand completely honest. There have been times when I have been convinced I needed a new furnace or C/A unit just to be told by their service people that it is a minor repair. I trust them completely and pass on their name to everyone that I know.