Horrible customer service went in to get help with bill and…read morethe guy Rude and arrogant, and he didn't help with anything. He was basically telling me that I was dumb or that I didn't understand my plan, when I know exactly what I bought.

This review is solely for Michael the manager that was there the evening of 10/17/23. We have a…read morephone that folds down the middle. This phone has NO PHYSICAL damage whatsoever. All of the sudden pixels started to appear right across the middle. A quick and easy Google search demonstrates that this is a VERY COMMON issue with Galaxy Z folder phones. We were told by customer service over the phone that the store will just check for PHYSICAL damage. We arrive the evening of the 17th and we're greeted by a very nice mannered employee. However, Michael has the staff trained to say NO! Our phone has NO physical damage, we were trying to do a defective warranty claim which the phone does qualify for given the defect. Michael, though,nap eager to protect the stores D&D instead of doing what is RIGHT by the customer, decided to not only NOT help us, he clearly demonstrated he didn't care. 611 T-Mobile customer care had already sent our replacement phone to the store. All they had to do was check for PHYSICAL damage, the phone has none. Why not take a faulty phone and let a customer be happy? We still currently have a phone that does NOT function all Thanx to Michael. Great job Michael on saving yourself D&D and not being all about customer service. -5 stars if possible.

Terrible customer service. I was not prioritized nor valued as a potential future customer at this…read morelocation. I was hoping to purchase a phone along with signing up for a phone plan but due to the manager Esmeralda not being able to control her screaming daughter at the desk we couldn't finish transaction and i was asked to come back because her daughter needed to eat. I understand times are hard & child care is expensive but this is a work place not a playground/daycare! I went to another service provider and was helped the right way.

I must say my conversation by phone and in person was very pleasant. Giovanni or Jovanni is an…read moreexcellent representative. Very attentive, knowledgeable & helpful. He knows how to make you feel welcome and appreciated as a customer. Whether you call for a question or if you need to acquire their services. I had several questions before making the switch from my cell provider who I was with for over 10 years. Cricket representatives from across the street on 1016 Broadway were extremely unprofessional & unhelpful. I was actually feeling bad for making the switch but even though I will pay $8 dollars more a month at least I will have proper service when I'm out on a vacation. I'm so glad I made the switch. Thank you for your efficiency and quickness. The patience of explaining the options of services you have and knowing the answers to my questions :) Give this man kuddos & a raise!

Chesapeake Virginia Atlantic avenue location...Switched from Metro to boost worst mistake I've made…read morein my life so far It's been 2 weeks of the purchase of my service and I cannot get any service inside my home I have no bars they have troubleshoot two times gave me two phones and change my SIM card from 5g to 4g and I'm still having the same problems these people are holding me hostage forcing me to keep a phone that doesn't work inside of my home I cannot talk to family members they say I sound like a robot I try to make calls I can't my phone doesn't ring people are telling me they're calling me and I'm not receiving their calls and these people still refuse to give me my money back

My Android phone was pure frustration, especially the lack of enough memory to support all the apps…read moreI need and the amount of data I generally consume. Worse, I got stuck with many of the same problems on the two previous mobile phones. Multiple annoyances. Sam and Angelo showed me a Motorola Android upgrade that can handle all my technical needs, including the cell software I need for work. They were very patient in explaining plan features and costs, showing me phone models that fit the bill, and even transferring my data to the new phone. I recommend this store. I'm saving money over my previous carrier and enjoying the new phone's superior performance.

Came in without an appointment for a live scan finger print. Service was prompt, and friendlyread more

Thank you so much to Mobile City for helping me file taxes this year. In the past I used TurboTax…read morebut needed professional assistance due to some trades I placed last year. They put in so much work to calculate everything I needed in order to file correctly and help me get the best return possible. They have reasonable prices for their services and they honestly are worth every penny. They stay busy so I recommend you go as early as possible as they assist on a walk in basis. Bonus points for being open on weekends. I highly recommend!

Super easy process and quick turnaround! We needed a banner for our reception party and called…read moreTuesday and they were able to get it printed for us to pick on Thursday. Great quality and really professional - highly recommend!

Omg this was perfect and what we needed in short period of time. The item was ready for pick up…read morenext day! Cost was perfect and within my budget. Communication with staff was excellent because I used Uber courier and they assisted in every way possible. I look forward to using this business again and again! Thank you!! Quality work.

Place is quality if you need a cell phone from Boost.. Does have a few Virgin phones.. Staff is…read morecool, very knowledgeable and work hard to resolve any n all glitches that come with their brand.. Much better than Metro PCS by far.. The switch your number from another cell service provider to Boost, is best is the business n best by any prepaid service.. You guys are awesome..

I am sorry boost mobile is good for phones not prepaid cards such as wipit they steal your money…read morecheck cashing functions are not guaranteed bill payment is also a sham I paid through their app was charged for 3.00 for next day service this was on Monday at 9:30 am said it would be posted if payment was done by 10:00am which it was today is now Thursday and account has not been even posted on my account for the bill I ask them if they can waive the fee of 3.00 dollars because it is their issue I was told no. Not only that I cannot even get into my account summary because of an error 56 that keeps popping up as well as on online. so Please do not get this card you will have nothing but issues especially if you like to pay your bills on time.

OMG -- absolutely incredible work! I brought in a project…read morethat needed some help with sizing, and they went above and beyond to assist with getting the scale just right. Not only was the quality excellent, but they had the entire job ready within 24 hours! Super professional, fast, and friendly I'll definitely be using them again. Highly, highly recommend!

Andy is the best! I needed a banner stand at the last minute and he's the ONLY place I found that…read morehas one. Gave me great advice on what kind of banner I should make next time and is even doing the banner install! This is the place to come to for your graphic needs!! Plus they the best chessboard I've ever seen!!

I can't say enough about the service and care this business assisted me with.....They are true data…read moredoctors, professional and trained to recover any damage made to hard drives (or other electronics). Definitely will recommend if you have any issues with data recovery.

They are professional and recovered my lost data. I highly recommend them. You can't go wrong with…read morethem.