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    Metro by T-Mobile

    5.0 (5 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 weeks ago

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    6 days ago

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    6 days ago

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    4 months ago

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    3 years ago

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    1 year ago

    Dulce was totally excellent at helping me get my phone to work. I recommend this place 100%.we

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    Ask the Community - Metro by T-Mobile

    MD Telecommunications

    MD Telecommunications

    (92 reviews)

    I moved into a new place where it was still wired for telephone. Luckily, it was Cat 5e and just…read moreneeded to be reterminated. The WiFi in my home office was abysmal, and I work and run my business from home so I needed to be up and running as soon as possible. Michael was one of the first people to respond to me and offered to come over the next day. He was knowledgeable over the phone, and for some reason was one of the only people who I reached out to that understood what I was talking about. He provided an on-site estimate and reterminated the telephone cables to data the same day. His quote was comparable to others I reached out to. I felt more comfortable going with Michael because I was able to look up his license at the CSLB. I now have ethernet at my home office thanks to Michael. I wish I had him reterminate the other cables while he was here, because I would definitely hire him again once I get around to finding out what I want to do with the other telephone jacks at my home.

    Mike was very rude. I came in in my work clothes and while he was being rude yelling at customers…read moreto go in the correct line for purchases and not in Amazon he would yell that lineee isn't for Amazon go to the other line in a rude manner and while I told him he was being rude he said ok Sean from rapids express. Very rude I will follow up with the owner of the store and have him do something about it because no customers should be treated that way by a employee I will send a letter to corporate as well because he was very very rude he literally said my name from my name tag and said ok Sean from rapids express and walked away no sorry no nothing can't believe they hire such rude people here

    T-Mobile

    T-Mobile

    (36 reviews)

    Jesus was so informative in helping us select a plan that works for us. He was so patient while we…read morewere getting everything set up and made sure everything was in order. Super amazing experience!!

    Came into this location to trade in my old phone and went here because it was closest to my house…read more The wait was long but they were busy. When it was my turn someone came over to help me. The sales guy started taking my info. Then he randomly asked me , "hey how old are u?" I'm like why do u need to know? Thought that was a weird question. He then proceeded to say "well we have these programs for people of certain age" I was completely floored and offended - I'm like, " are u insinuating that I'm old enough for a senior discount?! Didn't ur mom teach you not to ask a woman's age?!" He then told me that he saw the year I was born on my ID and didn't math right. I'm in my early 40's WTH?! He then walked to another table and gave me his back and then said, "Well do u want a phone or what?!" I told him I'd rather someone else help me. The manager was near him and didn't say a word. He was helping another customer but after about 10 more minutes of waiting I just walked out. Drove to the HB location way out of my way, off of beach and tablert and had amazing service! No issues, no ages questions, no BS. Forgot the guy who helped but he was super nice and helpful and I was out the door in 10 minutes. Don't go to the Costa Mesa on harbor. Rude, disrespectful and they don't care. "

    Metro by T-Mobile - mobilephones - Updated June 2026

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