Found myself in an emergency situation because my son needed a laptop computer for school for…read moreonline computer day. I also happened to have a daughter in need of a computer so my funds were limited. In addition, I had also managed to break the glass on my iphone during the same week! Jeez!. I was referred to the Best Bucks location and was told I could get all my concerns addressed at one place. I was very fortunate to meet Tim and another member of his team whose name escapes me but trust me when I tell you they exceeded my wildest expectations. I was able to get a used Mac Pro for my son and get my iphone screen fixed at a great price. I was also impressed with their knowledge of the Mac and the great efficiency that they were able to show me in terms of the quickness of my iphone repair and the loading of the Mac with everything my son needed for school. I had done research and I know the Mac laptop would have been way more expensive anywhere else. To Tim, Best Bucks and your team, 100 times thank you . You have a customer for life! FACTS!

Thank Q, for all your hardwork and honest. Motherboard needed to be replaced on previous laptop, he…read moretold me the pros and cons about replacing motherboard will not solve all my issues so he convinced me to replace my laptop for another laptop in which fitted my needs. Excellent communication about specs for the laptop. Prices are pleasant. Thanks again.

TERRIBLE CUSTOMER AND RACIST i want to first mention how…read morewhen i went it originally to fix a phone, i explained to the owner i had no clue what was wrong and he could please help. We waited nearby about and hour as he said. Then went back in and phone was not ready, he was still fixing it and needed to close. anyway, prior to that he said that it was $100 flat. Never did he mention a difference with paying cash or card. So when i paid it was additional $13 -OK NO BIGGIE however i would have appreciated CLEAR COMMUNICATION prior. MOVING FORWARD --- I referred a family member of mine over to him (because of his "good review") to go get his Tablet fixed -- keep in mind we are going to this "PROFESSIONAL" for his help. So my fam member stated that he was given a date and time to return in which later he did. Come to find out, it was nowhere near fixed. He wasn't even present during that moment. So my Fam member stated "Why was there no communication on his end"? Apparently, the owner took it HARSHLY and ran back to the facility and started yelling at my fam member that " YOU MEXICANS , BLAH BLAH BLAH" All my fam member said was the truth, why was he not communicating and setting dates when not ready? My fam member had to calm the owner down. He's not a confrontational person. Then after, my fam member told the owner he's only asking for him to be informed that it isn't ready so he wont waste his time driving to the location. Shortly after they agreed to leave it a few more days to get it fixed. We let an additional day pass by since we had not heard or received confirmation it was ready ..... then still nothing and upon arrival- ITS NOT WORKING :( so then the owner is getting upset and says that my fam member should have KNOWN what was wrong with the tablet. LIKE HELLOOO, you are the professional sir. You were informed prior to leaving the tablet. He told my fam member how it would cost about $600 and my fam member explained to him had he known then he wouldn't have left it in the 1st place. He kept it for about a month with no solution to it. It was brought back home and still not working. Time and money wasted with a bad experience. One thing about working in professional settings and owning businesses if s that you must have good customer service and there was also NO REASON to yell out anything about RACES. He was completely in the wrong and i feel so bad for referring anyone there. ABSOLUTELY NEVER AGAIN GOING NOR SENDING ANYONE THERE. Sir, please be more respectful.

10/25/19 AFTER MY REVIEW I AM CURRENTLY BEING HARASSED BY THE OWNER I HAVE RECEIVED NUMEROUS…read moreMESSAGES IN MY INBOX!!!!!! I posted my review the owner said it's impossible that what you say even happened because we have been closed for a week. Not true!!! So I posted the receipt showing obviously I was there in that day and time. Then owner claims that they didn't get paid for services other location was paid instead. But since we paid in CASH to the owner that now all a sudden he remembers me now through looking at surveillance obviously missed the cash transaction part unless he's giving his cash to the other location. They claim each location is independently owned and operated which may be true but like I stated- I took the phone to LABrea location and a worker himself told me one hour wait time and then took the phone to the Regent location. At the Regent location is where He fixed the phone and The cash transaction was done. In all my years of Yelping I have never been harassed like this in my inbox it started yesterday even after I told him to stop messaging me I still woke up to messages. 10/24/19 UPDATE FACTS!!!!!!!!Update since I was asked to remove comment and I'm not removing anything.Let me clarify this is for a Review for Services Saturday October 19, 2019. I have receipt to prove it. You need to look at your security cameras On that day around 1 pm. Phone was Dropped off at LaBrea at 11 am location and picked up at 214 Regent Location around 1:15pm. Since you are looking for an invoice as I stated we brought my brothers phone in Last name -Johnson. Check Your records invoices or whatever. This is an actual factual yelp review by a customer (myself) staying the service I received on this day. Ok I was in LA and my brother needed to get His phone fixed and we Found the first location driving down LaBrea. So let me list the problems: 1- Parked in front walked to door nobody there, we walked back to car started it up and a man comes out asking how he can help us and my brother left his phone there and they said it would be an hour To Fix it ok no problem. 2- We go after about an Hour and a half Just knowing the phone would be ready and we walk in to get the phone and the man says-"Oh we had to send the phone to our other location so You need to Go over there to pick it up. So now I need to drive some place Else. At this point we are irritated but ok the phone should Be ready, right??? 3- wrong !!! When we walked in the phone was on the counter still all Cracked up. The man at the new location hadn't even started on it. So now we have another hour wait. We were super irritated at this point. But they got two stars because they did good work but they need better communication and to make sure they work on peoples phones in a timely manner at the original location or at least give the customer an option or a heads up. Needless to say I won't be going back there again.

Kevin,Professional, Motivated,Most of All Knowledgeable,With Good Reputation,…read moreFrom a Satisfied Customer, Ken T.

I called in for a quote to repair the broken screen on my iPhone 11, quote was honored and repair…read moremade within 20 minutes! Extremely satisfied w customer service, quality and care of repair tech. I had this work done 2 months (sorry late review) and have not had any issues w the screen. Everything is perfect, everything functioning as normal. Thank you so much for the great service and awesome pricing, best in town for sure!

Trust the 5 Stars!! Today I was helped by Rocky with my iPhone. I thought the iPhone was completely…read moredone but thanks to Rocky's expertise it was fully repaired. He also showed me that the previous guy who fixed it before didn't put all screws back and also was missing a metal cap that hold a piece I'm definitely making this spot my go-to place. 5 Stars once again! Thanks Rocky!!

Broke my phone, screen was all black he removed and replaced it. Showed me exactly what the problem…read morewas and what was getting changed. Only waited 20 minutes and this man was busy. Taking care of customers and multitasking . I will be recommending this place to everyone! Awesome job! Friendly service even made sure my phone was a little charged before he gave it back to me and I took off. my phone is good as new!

I came in for a screen repair and was quoted $49 before any work began. I confirmed the price. Work…read morestarted. After waiting an hour and a half, I was told the price had changed to $89. No call during the wait, no warning, no authorization from me. They had installed a higher quality screen -- described as a technician error. I explicitly could not afford this. That is why I agreed to the $49 option in the first place. I did not request an upgrade. I did not authorize a price change. When I declined, I was asked to either wait longer while they reinstalled the original screen or return the next day. I had already waited 90 minutes and had neither the time nor the money for options I never agreed to. The final amount charged was $22. If this was genuinely an accident, the resolution would have been immediate and the original $49 honored without negotiation. Confirm your price in writing before leaving your device here.

Woooaahh, WATCH OUT NOW.!!…read more NOW I Came here to get my iPhone fixed up this guy was very courtious and professional to me..I thanked him as I couldnt do the simple restore on my iPhone 12 Pro. And I told him I have a Samsung S9+ Edge at home that may need a new screen I actually bought one on ebay that I showed him, he said its non original and he will put decent one in for 115$. Ok so I went home and came back about 1-2 weeks later with the phone.. Now watch this..HE is in the back, sends him 10yr old son to help me.. And i told him your dad initially helped me with this, I'm not sure if you will know what to do.. The kid did a good job helping me and I was thinking about giving the phone to swap out the screen but had a necessary question if the present screen can be fixed from the go as it had a small tiny crack in it.. Keep in mind while that was happening a customer walked in and the dad immediately came to assist him completely ignoring my set of questions that his son was struggling with as he didn't help me originally.. Now when I started asking my last question to his son if the screens can just be fixed on my s9 +.. The Dad looked over at me very ANGRILY AND SAID ; " HEY WHAT DO YOU NEED. ?!!??". I Was kind of embarrassed at the tone I was spoken in and in front of his young son wanted to be a bigger person and simply said.. Hey yeah I told your son he wasn't the one originally helping me and that's Fine..I will just go and maybe buy a s22 Ultra as it would be only 100$ more than my repair... I picked up my things and left..sincerely thanked the young kid who was just looking in confusion wondering if he could've helped more.. I feel SAD for the father as he completely acted IGNORANT and set wrong example for his son..yeah I will warn you before you give this guy any business to look at his conduct towards customers. No sincerity or professional mannerism.. I am looking for another Cell phone wireless store for my needs..

One of my lenses on my phone camera broke and I couldn't justify buying a new phone even though it…read morereally affected how I could take pictures and videos. They fixed my camera and for an affordable price! I thought my camera would just be better than it was broken but the work was done so well it was as if I bought a new phone! Decided to get a new phone case as well and was glad I chose this place as a one stop shop. My mom's iPad was acting up and I suggested taking it here as well and work was just as great for her too. She texted me after the work was done "I'm so happy". Will definitely be back with any device issues I have in the future.

Pretty amateur shop. I took in for a motherboard repair and they took 2 weeks to finally say the…read morephone doesn't work. And didnt refund my money. I took it to another shop and they fixed it same day. The chiara complained about previous repairs being done to the phone citing that being the reason for failure, while the new shop confirmed that my repairs were adequate and the problems were elsewhere on the board. Amateur, and shady. 2 weeks to return my phone broken, kept my money and citing incorrect issues. Two stars instead of one because I'm sure they're okay for a simple fix like a screen replacement.

Great prices and knowledgeable staff. I've used them twice and both times results were great…read more Battery replacement and screen repairs for iphone

i had drop off my netindo switch cause it had water damage the same day they were already charging…read moreme 50$ just to check the problem out when we already knew what was the problem. they decided to check next day at 4 o clock when they close at 6 makes no sense on why they didn't fix it the same day they also charge another 50 i don't recommend coming here.

Excellent service! I completely recommend! Great prices, awesome customer service and friendly…read morestaff!

Fantastic business. I would have never, ever gone to this place since I live in Orange County and…read morecome up to the area once every few months for work. But today was that day. I broke my work laptop charging cable, and my old laptop doesn't hold a charge without being plugged in. I NEED a laptop for work. After panicking, I called a couple places which didn't have what I needed. I called C&A and immediately the own was like "yeah I have it, come by and bring the laptop." I drove over, showed them the problem, and was out the door in 5 minutes since I needed to get back to work. They took care of my huge problem in the span of 20 minutes. I really appreciate the help, the speed of service, and the low cost of the item!