One of my lenses on my phone camera broke and I couldn't justify buying a new phone even though it…read morereally affected how I could take pictures and videos. They fixed my camera and for an affordable price! I thought my camera would just be better than it was broken but the work was done so well it was as if I bought a new phone! Decided to get a new phone case as well and was glad I chose this place as a one stop shop. My mom's iPad was acting up and I suggested taking it here as well and work was just as great for her too. She texted me after the work was done "I'm so happy". Will definitely be back with any device issues I have in the future.

Pretty amateur shop. I took in for a motherboard repair and they took 2 weeks to finally say the…read morephone doesn't work. And didnt refund my money. I took it to another shop and they fixed it same day. The chiara complained about previous repairs being done to the phone citing that being the reason for failure, while the new shop confirmed that my repairs were adequate and the problems were elsewhere on the board. Amateur, and shady. 2 weeks to return my phone broken, kept my money and citing incorrect issues. Two stars instead of one because I'm sure they're okay for a simple fix like a screen replacement.

TERRIBLE CUSTOMER AND RACIST i want to first mention how…read morewhen i went it originally to fix a phone, i explained to the owner i had no clue what was wrong and he could please help. We waited nearby about and hour as he said. Then went back in and phone was not ready, he was still fixing it and needed to close. anyway, prior to that he said that it was $100 flat. Never did he mention a difference with paying cash or card. So when i paid it was additional $13 -OK NO BIGGIE however i would have appreciated CLEAR COMMUNICATION prior. MOVING FORWARD --- I referred a family member of mine over to him (because of his "good review") to go get his Tablet fixed -- keep in mind we are going to this "PROFESSIONAL" for his help. So my fam member stated that he was given a date and time to return in which later he did. Come to find out, it was nowhere near fixed. He wasn't even present during that moment. So my Fam member stated "Why was there no communication on his end"? Apparently, the owner took it HARSHLY and ran back to the facility and started yelling at my fam member that " YOU MEXICANS , BLAH BLAH BLAH" All my fam member said was the truth, why was he not communicating and setting dates when not ready? My fam member had to calm the owner down. He's not a confrontational person. Then after, my fam member told the owner he's only asking for him to be informed that it isn't ready so he wont waste his time driving to the location. Shortly after they agreed to leave it a few more days to get it fixed. We let an additional day pass by since we had not heard or received confirmation it was ready ..... then still nothing and upon arrival- ITS NOT WORKING :( so then the owner is getting upset and says that my fam member should have KNOWN what was wrong with the tablet. LIKE HELLOOO, you are the professional sir. You were informed prior to leaving the tablet. He told my fam member how it would cost about $600 and my fam member explained to him had he known then he wouldn't have left it in the 1st place. He kept it for about a month with no solution to it. It was brought back home and still not working. Time and money wasted with a bad experience. One thing about working in professional settings and owning businesses if s that you must have good customer service and there was also NO REASON to yell out anything about RACES. He was completely in the wrong and i feel so bad for referring anyone there. ABSOLUTELY NEVER AGAIN GOING NOR SENDING ANYONE THERE. Sir, please be more respectful.

10/25/19 AFTER MY REVIEW I AM CURRENTLY BEING HARASSED BY THE OWNER I HAVE RECEIVED NUMEROUS…read moreMESSAGES IN MY INBOX!!!!!! I posted my review the owner said it's impossible that what you say even happened because we have been closed for a week. Not true!!! So I posted the receipt showing obviously I was there in that day and time. Then owner claims that they didn't get paid for services other location was paid instead. But since we paid in CASH to the owner that now all a sudden he remembers me now through looking at surveillance obviously missed the cash transaction part unless he's giving his cash to the other location. They claim each location is independently owned and operated which may be true but like I stated- I took the phone to LABrea location and a worker himself told me one hour wait time and then took the phone to the Regent location. At the Regent location is where He fixed the phone and The cash transaction was done. In all my years of Yelping I have never been harassed like this in my inbox it started yesterday even after I told him to stop messaging me I still woke up to messages. 10/24/19 UPDATE FACTS!!!!!!!!Update since I was asked to remove comment and I'm not removing anything.Let me clarify this is for a Review for Services Saturday October 19, 2019. I have receipt to prove it. You need to look at your security cameras On that day around 1 pm. Phone was Dropped off at LaBrea at 11 am location and picked up at 214 Regent Location around 1:15pm. Since you are looking for an invoice as I stated we brought my brothers phone in Last name -Johnson. Check Your records invoices or whatever. This is an actual factual yelp review by a customer (myself) staying the service I received on this day. Ok I was in LA and my brother needed to get His phone fixed and we Found the first location driving down LaBrea. So let me list the problems: 1- Parked in front walked to door nobody there, we walked back to car started it up and a man comes out asking how he can help us and my brother left his phone there and they said it would be an hour To Fix it ok no problem. 2- We go after about an Hour and a half Just knowing the phone would be ready and we walk in to get the phone and the man says-"Oh we had to send the phone to our other location so You need to Go over there to pick it up. So now I need to drive some place Else. At this point we are irritated but ok the phone should Be ready, right??? 3- wrong !!! When we walked in the phone was on the counter still all Cracked up. The man at the new location hadn't even started on it. So now we have another hour wait. We were super irritated at this point. But they got two stars because they did good work but they need better communication and to make sure they work on peoples phones in a timely manner at the original location or at least give the customer an option or a heads up. Needless to say I won't be going back there again.

Wonderful Service Black Owned Speedy Repair and open later…read more, what more could you ask for !!!! Saved my whole night @ 10:30 !!!

Fast and apple certified. Great place great value open late. $200 for an iPhone 14 plus screen…read morereplacement.

So I thought I purchased a "new" phone. Tried to transfer…read moremy remaining apple care to my "new" phone only to be informed it wasn't possible bc the phone was pre-owned. Purchased at Target in 2014. (Apple looked this up with the serial #) Went back to this business bc I purchased it 3days ago & I had a camera focus issue. Went at 3pm was told to come back in a hour" Came back, the guy said he couldn't fix it, to WAIT for his boss another 45mins. An hour later at 5pm the guy signals me to come to over that its fixed.... I asked to still speak to this "owner" I've been waiting for. Billy the guy I purchased it from comes out & says it's new, he just didn't clarify that I couldn't get Apple care on those phones. I tell him Apple said as long as its new they are able to & he tells me no. Seriously? So Apple is lying? I don't think so! Then the guy goes on to say he was surprised about the condition I had my phone in bc it had like a minimal rim of dirt ... Guy wasn't even the owner!!! So I wasted 2hrs just waiting to get lied to & criticized. Not good business ethic at all!!!!!!!!!!!!!

My dad referred me to go here to get my iPhone 6S screen & home button fixed. Billy was the one who…read morehelped me. He gave me a pretty good price & even offered to fix my home button for free. I dropped it off around 2:30PM and picked it up an hour later. My screen is now in perfect condition and home button also works. Thank you Billy! I would def recommend coming here to fix anything phone-related. Great price, great service, what more can you ask for? ALSO just a FYI, CA$H ONLY!!!!

If you are iPhone or Samsung Galaxy users, you would not have a hard time finding a phone repair…read moreshop, they are everywhere. However, I am a OnePlus user and was declined by multiple shops because they don't do less popular brands. The issue: I had dropped my Oneplus phone from 40 feet and the back glass shattered to pieces. I am extremely glad I found the Fix (located on the 2nd floor of Westfield Culver City Mall) because not only did they fix my phone, their service was priced reasonably (the other 2 to 3 stores were going to charge me $30-50 more). Moreover, it also only took them a few hours to get it done and the result was great! My phone is as good as new now ! Thank you so much! TOTALLY RECOMMEND The Fix Westfield Culver City to anyone who needs to get your phone fixed.

these people are SCAMMERS. told me i had to get the "premium screen" because the other screen…read moredoesn't work. why would you sell a product that doesn't work?? the screen started to deteriorate in quality each day. finally a month later the screen is completely white and not functional. i come back to get it fixed and they say it's not covered under warranty. tried to scam me out of more money. DO NOT COME HERE!!!!

Kevin,Professional, Motivated,Most of All Knowledgeable,With Good Reputation,…read moreFrom a Satisfied Customer, Ken T.

I called in for a quote to repair the broken screen on my iPhone 11, quote was honored and repair…read moremade within 20 minutes! Extremely satisfied w customer service, quality and care of repair tech. I had this work done 2 months (sorry late review) and have not had any issues w the screen. Everything is perfect, everything functioning as normal. Thank you so much for the great service and awesome pricing, best in town for sure!

Excellent business. Have been a customer since they opened. Reliable, honest and fairly priced. I…read morehave bought iPhones and iPads from Sahith for years and always had a positive experience. None of the tech I have bought have I had issues with. Highly recommend

for anyone who reads this, I am not going to state that the people at the business aren't capable…read moreof fixing your electronics, but this is just a curious case that I feel must be reported, and because of this I am very disappointed and, yes, a bit angry. A few years ago I brought a 2022 MacBook Air to this guy and it had an MDM lock, I purchased it on Facebook for a few hundred, and come to find out I was, yes, scammed, because the laptop was MDM locked. but even though I couldn't figure out the password, I was yet still convinced that because I discovered through intense online digging that I was able to get to some extent access to the computer, in other words, I was convinced that I could bypass this MDM lock, After exhausting my tries I decided I would take it to this shop, Posadas, to see if anyone there might know something. So I bring it there. The guy at the counter, Posada, tells me that theres nothing he can do if it's MDM locked, and I saw that coming anyway. So, I tell him, okay, and I begin to put the laptop back into my backpack when somebody sitting down at the glass counter, on the customer side of the counter, not the employee side, tells me, "let me see it." I hand the guy the laptop. As he's looking at the laptop, I'm checking out the items in the cases, thinking about purchasing a cell phone maybe, or a tablet, something caught my eye. As I'm looking at the products, about maybe two minutes go by and the guy who I handed the laptop to tells me, "hey, I got past it, it's unlocked!" I give him a sideways look and im like "really?, let me see that!" and as im reaching for it Posada says to the guy who unlocked it, "wait, I didn't tell you to do that." and the guy sitting down gave him a look, and handed the laptop to Posada. And I ask Posada if I can see the laptop and he points at the guy who unlocked the laptop and he says "well, this guy just unlocked it for you, and normally I charge 110 dollars for an unlock." I tell Posada "well, this guy, he just offered to do it on a whim, I didn't ask him to, he just asked to see it and I handed it to him, I wasn't even aware that this guy worked here." and Posada says "well, now I can't give you the laptop, this guy just provided a service of mine for you and now you owe me!" and I was very nice about it, but also felt very uncomfortable about it like I was being robbed or something. And I was like "thats not right, I didn't ask the guy to do it can I please have my laptop Posada insisted that I owed him. Then he told me that If I couldn't pay him back in 24 hours that he would end up putting the laptop on his shelf and selling it for his price. I told him "HECK NO! I JUST PAID FOR THAT" I got a little loud and he told me, "IM SORRY, THATS JUST HOW IT GOES!" Long story short, I showed up the next day purposely after Posada ended his shift, and I ended up talking to the taller guy who worked there and I explained to him my situation. Naturally, and I don't blame him, he had to call Posada about it, just to confirm that I wasn't trying to cheapskate him for a MacBook Air for 110 dollars. I heard Posada yelling over the phone, and he looked at me as I could hear Posada yelling at him, and he's looking suspiciously at me. After he hung up the phone, he put out his hand and I reluctantly gave him the 110 dollars. I can't blame the tall guy though, I understood his position on the matter. I have much more respect for that guy. But the moment I paid I lost all respect for Posada. Yeah so this is a very true, unwelcoming story. That guy Posada might be great at fixing things but when it comes to business I'm sorry to say, because I used to like that place, that I believe Posada might be a bit of a bully and a thief. And I say bully very firmly. Not only that, but the guy who bypassed the MDM lock on my laptop, I see him there all the time, but as far as I remember, he was not an employee at that spot, ever. He himself was a cool dude, I could tell that he didn't like how Posada handled that situation that day either. I'm writing about this event years later, and I should've wrote about it then. If anyone has any questions please email me at meyousthem@gmail.com and I will gladly confirm this story. Please consider this, and I really don't like writing bad reviews, especially about a place like this, and for the others who work there. And it was very surprising, extremely surprising that it happened. I just didn't expect that, for as long as I've been doing business with that guy. I am almost debating pressing enter to submit this review, but If I don't do that, then he gets away with something totally unfair, wrong and unfriendly. Someone please correct me if im wrong. I just cannot see it as something that he was in the right about. I believe this is a very important review

I had a cracked Google Pixel 6 screen. They pre-ordered the part and when I came in, it was done in…read more2 hours. The phone now looks new. Great price too. Thanks!

This is a great place. I brought my Samsung S23 Ultra in for a busted glass over my cameras. It…read moretook a few days for the part to come in, but once it did they were able to make the repair in a few minutes. Fast friendly service, reasonably priced, and nice people.