This has got to be the worst T-Mobile store I have ever been to. I went with a friend who just…read morewanted to get his email working, and the next thing I know he has ordered a new phone to be shipped. Once the phone came in it had a different phone number and he had to go to the store and have everything fixed. At some point my friend said he wanted his data transferred over and the employee seemed surprised. Isn't that just standard nowadays?? Anyways, we wasted so much time there and then he promised that everything would work good within 2 weeks??!! How weird is that? I got a new phone at a Berkley location a year ago and everything was transferred over and working on my new phone that was in the store within 30 minutes!! Like I said - this is absolutely the worst store.

Simply miserable experience! Drove to the store to inquire about upgrading the phones for myself…read moreand spouse. My wife added me as an authorized user on March 28th and yet the store personnel insisted they couldn't talk to me about the account. I had a copy of my bill with all the account information and the only thing I wanted to know was how much it would cost to upgrade both our phones from the Iphone13 to the Iphone17. I was told to add the T-Mobile app to my existing phone and then I could see the latest phone deals. Just exactly why do I need to load another app on my phone when I'm at the T-Mobil store asking a simple question. When I finally added the app they put me through absolute misery by insisting I answer endless questions about power of attorney, etc. The Indian woman at the T-Mobil store I went to was extremely useless and unbelievably unhelpful! For instance, she asked me about the condition of my current phone and whether it had any visible damage or cracks. I had the phone right in front of her to inspect and she still pestered me with these type of absurd questions. Do yourself a favor and avoid the Shelby Township T-Mobile store at all costs!

Ron is VERY thorough and Detail oriented. He provides our company with support whenever we need…read moreit. Does GREAT work and is very reasonably priced!

We've been with these guys for a little over a year. Total pros. Very responsive and they know…read moretheir stuff. It's awesome having a direct line to someone to get your IT problems resolved. Honestly feels like their in house IT. Great people to work with. Highly recommend.

This place is awesome ever since I have had my first laptop I have been going to these guys. They…read moreare very cost efficient many times when they tell me my total I almost fall over from it being so reasonable. How many places can you say that about. They are prompt with their service, their estimates, are almost spot on. I will always take any computing problems I have to them.

When I signed up for cellular service the employee also added digital talk and text. I did not…read moreauthorize this feature nor want it. However when I transferred my cellular to a different carrier that is when I was informed that I was being billed 11.75 a month for a feature I did not authorize. I want a refund for the period I had this service that was not authorized.

From the owner: Visit the T-Mobile store in Shelby Township and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 12153 23 Mile Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

We had Kyle and Superior out to install 9 cameras and a doorbell. They were great! They came out…read morein advance to talk and see the house before giving a quote. Other companies I had just gave us a quote based on how many cameras and never even saw the job When Superior first got to the house on the day of the job they walked around with us again to make sure we were all on the same page with the location of cameras. They were super patient and gave us their opinions which was nice. They were courteous and respectful when in the house and kept us informed on how it was going during install. Once the cameras were up we were able to let them know how to tweak them to where we wanted them. We never felt rushed or like we were bothering them. They cleaned everything up perfectly and left no mess I would highly recommend them to anyone looking for security!!

From the owner: Our experienced well educated and equipped technicians take great pride in accomplishing our…read morecustomers end goal. We strive for clean installations and professional customer service. We offer custom solutions tailored to each clients needs. No project is too big or small for our network of technical experience.

excellent customer service they got me right, helped me even more than the tmobile experience storeread more

This place is AWFUL!! Do not go to this location!! The customer service is HORRIBLE! I'm talking on…read morethe phone and explaining to the kid on the other line that I keep getting charged AFTER I switched carriers.. and he tells me there is nothing he can do about it and it's not his problem, THEN? Hangs up in my face! EXCUSE ME?? THEN I PROCEED TO GO TO THE STORE, and it's a bunch of kids hanging around and not helping any of the customers in store, including me. They were rude with attitudes. Don't waist your time here!

Absolutely the most dishonest business I've ever had the misfortune to deal with. They are selling…read morerefurbished phones under the guise of new phones and charging full price. The most disgusting part is that they are targeting senior citizens- the people that don't realize new phones should come with boxes, charging cables and the ability to be activated. Call metro PCS for yourself if you Don't believe me. This store is on their radar for fraud.

This company is incredible. Paul and his crew was very punctual, polite and very professional. His…read moreprice was very reasonable, and cameras worked very well on all angles. Paul and his crew did a incredible job. If you are looking for a very good security camera company, look no further. This company is the real deal.

I highly recommend peekaboo security cameras. The crew of Paul and Jeremy showed up on time focused…read moreand completed the job in a timely manner. They work professional and very nice. In addition I thought and received several quotes to get four cameras installed and let me tell you those quotes were all over the place but when I called peekaboo and told them that I already had my cameras and I wanted them installed the quote that I received almost fell out the chair. I'm very happy with the quote and I'm equally as happy with the job that was done. I ordered two more cameras and I'm going to have them install them next week. If you need security cameras you can buy your own and they'll install them or you can buy cameras from them whichever way you decide to go I guarantee you you'll be happy. Earnestine

We had them for a very long time. Services were mediocre at best but at least it was cheap at first…read morebut every year price went up. Overpaid for equipment that they then asked for when we stopped service which made no sense. Do not recommend. 2 stars because it worked Most times but wasn't quick

The nightmare is finally over with this internet provider…read more Summary since my last review: -Multiple "unexplained" outages. -Discount periods became less and less where I was calling every two months to get a new one re-applied -Final discount ask was not granted and I was only given a slightly higher speed -Cable re-bury effort after our line got cut was redone 5 times and still kept popping up. They claim to bury 18 inches but it looked like 4 or 5 inches at best -Unexplained bill increases. Most likely pulling back their covid-era speed increases by charging their customers. -Customer service chat/phone call is the worst I've ever dealt with. Agents need to have the issue repeated multiple times. You're reporting an issue and they say "excellent, I'm glad to hear that and hope you're doing well". Either not understanding or not listening. -Canceling was very painful. Could not be done through chat, had to be done over the phone, was transferred 4 times and kept getting asked to renew. I'm still getting calls and emails to reactivate my service. I also had to pay Fedex to ship my equipment back, I couldn't drop them off at this location. I know most internet/cable companies are poor but WOW is by far the worst I've ever had. Avoid at all costs.

Not only did the representatives promise rates, but also pushed a free give away of an Apple Watch,…read morewhich they indicated would fall under a promotion and lower monthly costs. After all was said and done, including calls to AT&T Corporate, service has been terminated and business has been taken to another carrier. Have never dealt with a more deceitful retail company.

Just switched from the V service to ATT. Excellent service…read morewalked me thru the switch making it simple enough for me to feel comfortable with my new phone. It was time to update and ver... didn't seem to care if remained with them or not. Sure am happy with new carrier. (ATT)