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    The Groutsmith Brandywine

    4.4 (12 reviews)
    Open 8:00 am - 7:00 pm

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    Services - The Groutsmith Brandywine

    Grout cleaning

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    2 years ago

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    Review Highlights - The Groutsmith Brandywine

    As I came to post, I noticed all great reviews, except for an outlier post from Andy D, that makes Mike seem evil.

    Mentioned in 7 reviews

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    DeMayo Tile

    DeMayo Tile

    (5 reviews)

    Mike retiled my shower and was great to work with. He was very communicative throughout the process…read moreand stuck to the estimate. I felt very comfortable with him and his father working in my home while I was out of town and at work. My only complaint was that there was dust all over my apartment after the demolition. Mike kindly offered a credit for a cleaning service to help remedy that, which I appreciated. The tiling came out great, I would definitely hire Mike again!

    I've commissioned Mike twice now. Once back in November to tile my vestibule and again recently to…read moretile my kitchen floor. I've held off leaving a review until he finished my second project because he's a hidden gem. Once people realize how talented he is, you'll have to join a waiting list to hire him. Mike possesses a true mastery of his craft. I know a lot of people that would do a good job as long as there are no surprises. Mike will do an excellent job no matter the circumstances because he's probably seen it before and knows how to fix it. He has the confidence and knowledge to walk into a room and get to work. He's not going to call his manager or google the next step. He is the manager; he is the go-to guy. Secondly, he has a good eye for design too. For my vestibule, I had an idea of what I want. I explained it in my layman's terms and hazy descriptions and he saw what I was envisioning. I didn't need to over-explain it or draw a picture. He just got it. Also, and more importantly, he's honest. He gave me an estimate and stuck to it. That never happens. Anyone else would have charged extra when they discovered the subfloor was rotted, or when they saw a 10 degree slope in the corner. Mike didn't. He stuck to what he said and even fixed a few wall tiles in the kitchen - no charge. Not to mention, his prices are a bargain. People with half his skill, wanted a whole lot more. Lastly, he's a friendly guy. I know it can feel awkward having a stranger in your home. Not with Mike. He's trustworthy, down to earth, and you'll be friends in no time.

    AAA Hellenic Marble - Before kitchen (Laura R. review)

    AAA Hellenic Marble

    (36 reviews)

    We hired AAA Marble to install kitchen countertops. While the installation was eventually…read morecompleted, the process was slow due to the worker frequently using his phone during work hours. What followed was deeply disturbing. That same night, the worker named Carlos returned to our home uninvited, entering through a back window. He attempted to enter our bedroom while we were sleeping, and we had to forcefully remove him from the premises and call the police. He fled before they arrived. To make matters worse, we later discovered the word "MRSA" spray-painted on the counters that had just been installed. This entire situation was traumatic, and a police report has been filed. This was a frightening and unacceptable experience. We are sharing this to urge others to exercise caution if using this company. Make sure you know exactly who will be working in your home, and take precautions to protect your household. If they send someone named Carlos Caraballo to your home makes sure your windows and doors are locked every night there after.

    We used AAA Hellenic a bit over a year ago for a fairly large home reno. Kitchen island, kitchen…read morecountertops, and a bathroom countertop. We shopped around first and found AAA Hellenic to be the best combo of pricing and options. Briana Berkowitz was our primary rep to help us. Install went effectively as planned, except the bathroom counter ended up tearing up a bit of sheetrock. The guys came down and showed us immediately what happened, which we appreciated rather than try to hide something. It was relatively minor and we chalked up to cost of doing business. A week or 2 after the install, we noticed that we could see the rectangular marks they use to grip the pieces. It's minor and only noticeable in a certain light, but we could see 2 of them on our island piece. My wife worked with Briana (who worked with her manager) and they offered to either replace the piece again or offer us $600 as compensation. My wife I think wanted the piece replaced, which is kind of a pain and I was leaning toward the refund. After going back and forth on it, life got busy and we ended up doing neither. A year later, we just called and they still gave us the $600, no questions asked. It showed up in our account within 24 hours. We just saw a third rectangle, so slightly disappointed we can see those spots even if minimal, when you'd like for something this big to look perfect. So probably ~3-3.5 stars for installation. But 5 stars for service with the way they handled things, can't ask for much more. We would recommend and likely use them again in the future.

    The Groutsmith Brandywine - groutservices - Updated June 2026

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