The staff was really friendly but the quality and taste of my food was not worth the price. The strawberry butter was tasteless and they forgot half of my order and the chicken was not fully cooked. We live in North Carolina on the boarder of Virginia. I will not be returning. I called them about missing half of my order and the under cooked chicken and the manager on duty simply replied sorry but since you had a to-go order its nothing we can do for you. If you like you can come in and place another order. As for me my friends and family we will never be returning EVER!!!! read more

Of course I had the chicken and waffles. That was delicious and cooked fresh! The staff was very pleasant. The waitress as well as the manager kept check on me as I waited for my food! Very pleasant experience. Will go back and back and back and back. read more

-First time visiting- total of 3 guests in my party on a busy New Years day -Put on the wait list & recieved a welcome text at 11:25 -Table ready text received at 11:44 am & escorted to the outer closed in/canopy-like area -waited a few minutes & waitress arrived, gave waitress our drink and food order all at the same time -waitress arrived with drinks- had to ask for straws, seating area was chilly -WAITED: waitress brought out a water and some butter -WAITED: waitress notified us that she was trying to get our food -WAITED: waitress notified us she was still trying to get our food, I asked if she had an estimated time for our order & she was not able to give one- waitress informed us that she would bring out whatever was ready as it came up which was fine -Approx 12:45-my fried chicken plate arrived, waitress quickly turned to leave and I had to ask for utensils towards her back -she had to turn back around to face me so I could repeat my request - After that I knew that it was best for me to leave. While walking to the hostess stand to ask for a box and the check, I observed our waitress serving other tables-I never received utensils - 12:49 check was paid, I boxed my food & told my family members- who still had not received their food- to call me when they were done and I left -Food: my food was hot, the chicken was too salty- ended up throwing it way, biscuit was good read more

My wife and I had a great dinner at Metro last night, the atmosphere was good seemed like everyone was happy. Our server Andie was awesome as well as our fried chicken plate. read more

Six of us and a baby had the most delicious breakfast yesterday at Metro Diner. The service was fast and efficient, and the food was plentiful, hot and very tasty. Our server Shilah was amazing! Kudos to her for not skipping a beat in handling such a large order, and keeping a big smile on her face. We'll definitely be back ... and SOON! read more

My family went there last week, then my wife and I went yesterday and both times it was really, really good. I wish there was an option for 4.5 stars, but due to a couple mishaps I had to go with four stars. My daughter's omelette was a little overcooked and needed more innards and my wife asked that her eggs be done over easy and placed on top of her biscuits and gravy, but they were over medium and she received them on a plate. The food was still good, however because of the mishaps we couldn't go with a 5-star. read more

Only have been here once so far but I loved the fruit waffle! I can't stand all of that fake compote stuff and the fruit didn't have any kind of preservative taste to it either. The waffle itself was good and the strawberry butter added that extra little something. Waitress was very nice and attentive, will come back again soon! read more

This place did not disappoint! I couldn't find the Mac stack but when I asked the waiter she said they can still make it. It was soooo yummy I had to order one to-go for work. The food came out hot and in no time. It may feel a little crowded if you're not into that but the service and food made up for it. I'm so glad I found this place! A plus for being close to my home!! read more

I cannot believe their fried chicken! I don't know what kind of bird they fry and nestle it with a crispy fluffy waffle but it can't be chicken because I have never had chicken so good. I challenge anyone to beat what they put on a plate and call fried chicken. The bird was flavorful, tender, with just the right amount of crunch. We also had the shrimp and grits that was just ok. We came in on a cold night and a bowl of grits with just slight kick (spice) would have been amazing. Instead, we got 2 giant polenta cakes with some kind of creamy sauce. It was ok. I think anything on their menu will not be GREAT/AMAZING/ when compared to their fried chicken. Also please try the whipped strawberry butter that tops the waffle with chicken and waffle combo. Fresh pieces of strawberry, whipped creamy deliciousness. You won't want chicken from those other guys after Metro Diner. Happy Eating Yeeps!!! read more

I made a trip here for the first time yesterday, I must say it was a treat.....friendly staff and delicious food. I was quite surprised it wasn't packed due to being the weekend. I will definitely be making another trip soon. Thanks to the yelp app....it was a great find. I traveled from Newport News to try out the diner....not disappointed! read more

I ordered my food and had it delivered by Uber eats. The Uber eats driver delivered the wrong order. I think it is a 50/50 responsibility for the restaurant to give the correct order and the Uber driver to check it, however when I called metro diner they said they knew they gave the wrong order but my uber driver couldn't come get the correct order so I asked for them to remake the food($80 worth) so that it wasn't cold. They said they would and it will be ready in 10 minutes . We had to go pick it up ourselves. The food was cold, hard and missing items(no ranch with the salad or cheese fries). I called back and the manager was rude, telling me they could remake it(that's what they said they would do the first time) and we would have to go there AGAIN to get it. No refund would be issued. I would never recommend this place to anyone. Poor food, management and customer service read more

Absolutely delicious!!! The chicken and waffles is a must try, you won't be disappointed. My boyfriend had the ribeye philly with cheese grits and he said it was delicious too. read more

I was on a mission to have rotisserie chicken and mashed potatoes for lunch. I had a limited lunch break so I did not want to venture off too far. I looked up diners and found this spot and decided to give it a try. I got the turkey meal which came with mashed potatoes gravy, sauteed vegetables, cranberries, and a French baguette. The vegetables were outstanding! I could've just ate a plate of those as my meal.The mashed potatoes were fine. The turkey and gravy were very salty, and the turkey was TV dinner grade. The baguette and accompanying butter had a stale taste to them. Over all it was so-so. The veggies were the saving grace for the meal, but not sure if it was good enough for me to give this place another try. read more

Great food. I asked to sit at the bar today and was able to watch all cooks going at it. All I can say is hats off to the cooks, they worked there asses off. Professional, clean and got the food out so fast it was crazy. And I can't leave our waitress out, she was great also. Will definitely be back again. read more

Crowded and noisy like a diner is supposed to be. Great breakfast reasonably priced. Would recommend.

Our favorite place! Food is fresh, healthy and satisfying...on days we want extra splurge, the waffles and chicken are insanely decadent, but our delicious and healthy "go to" is the southwest scramble bowl...sooo delicious! And the folks who wait on you are awesome...if you're lucky enough to be seated at Miss Tina's station, you're in for a treat! She's amazing! read more

We have been here several times. Today was even more special as it was Mother's Day. Our server, Donna had such a pleasant personality that made us feel welcome. The food has always been yummy and came out rather quickly. read more

I'm so glad this diner opened up near my home! Bc there's none that offer healthy options, it's not costly, has great service, fast cooking & a cozy environment.. I'll definitely be coming in very often read more

We just moved here and having been trying different restaurants, but this is the first one that I'd actually want to go back to! It was so hard figuring out what to order since everything sounds so delicious. I ended up getting their popular chicken and waffles! Finally, I chose well in my order!! Who knew butter could taste so good! Thank you, I found my new breakfast spot! read more

While I appreciate how good the food is, my only drawback is for delivery, they do not include tamper evident seals. People should feel comfortable that their food will be delivered and not messed with by delivery drivers. It's a small gesture to ensure the food is safe. Every business should take this precaution. I will not be utilizing Uber eats delivery service for this business ever again. read more

This is probably my new favorite breakfast/brunch spot. The chicken and waffles were absolutely delicious. The food and service were amazing. read more

This is one of my favorite places to eat!!! Food is fresh, portions are huge, and the atmosphere is warm. The staff are very friendly too. You won't be disappointed at all!! read more

Came here with high hopes based on the reviews. Everything seemed alright until we watched our food sit in the window while person after person walked by. When our food finally came to the table it was cold. When we asked the waitress if the food was going to be hot she rudely replied "do you want to check." If you enjoy cold food then feel free to stop by here to eat. Edit 1: The food was remade and everything came out hot. The manager was eager to fix the problem. After the meal, the manager took care of the food. My family and I weren't looking for a free meal and I insisted on paying for the food that we ate. However, the manager took care of it all. She was very nice and handled the situation well. I just wish I could've paid for our food. read more

What a great place! The staff are friendly, and go above and beyond to take care of you. Try the fried chicken and GET the special dipping sauce! You won't regret it! read more

Happy to have another restaurant in our neighborhood community! Friendly staff, welcoming environment, and good menu. I'll be back soon.

This is a great place to eat. It is Military friendly, with fast quick service at a reasonable price.

I love a good breakfast spot & Metro hits on all cylinders. Good food good staff & no sticky tables or menus. You get a lot of food for your money. A new one just opened up by me & I might be a regular there! read more

Our first visit to Metro Diner. We arrived shortly after 12:00 pm on Saturday. We were told that there would be 15 minutes wait. We studied the menu while we waited. 2 couples were ahead of us and we were seated before 15 minutes. I was surprised that I could only find three items on the menu sparked my interests. We placed our order right away, chicken and waffle & bacon Swiss cheese and mushroom burger. The server was friendly and gave us an average service. Our hands were dirty so wanted to wash our hands. I had to wait since there was only one bathroom for ladies and one for gents and each could accommodate one patron at a time. I think there should be a couple more stalls for the size of the restaurant. We were seated by the kitchen and not far from the expedited window. One thing really bothered me was that the lady in the pink shirt with "trainer?" written on the back. She was yelling over the food to the kitchen staff standing right in front of all the dishes came out of the kitchen. Her face was inches from the food! Don't know how much of her spits sprayed on the foods waiting to be picked up by the servers! My waffle was crispy outside and soft and creamy inside. Chicken was also crispy outside and juicy inside, but it way too salty for my taste. I guess it was from the brines not from the seasonings on the coating. I only ate a thigh and a part of a wing but I was so thirsty all afternoon! I brought the leftovers home but I don't think I'll eat the chicken. My husband said his burger was good and enjoyed very much but the fries were bit dry. read more

Great food and great service, definitely will be coming back again. Thanks to my waitress Lynne.

We ate lunch here yesterday and were completely underwhelmed. The menu offered nothing different, nothing tantalizing and was basically the same as you find at Applebee's or the like. I ordered the burger and it wasn't hand shaped but clearly molded by a device, thawed out and put on a grill. It wasn't tasty though it was Angus beef, the lettuce nonexistent and the pittance of mayonnaise barely plopped on one side, but contained finely diced pickles that were like tiny specks of green in the mayo. The French fries lacked flavor as well and were clearly thawed from a bag of pre-cut potatoes. I expected way more than this from a new restaurant making its mark in Chesapeake. I'd rather have eaten at McDonalds and had the assurance of crispy French fries and a burger with a little flavor. I'll not return to eat here again. read more

I've been to the Metro Diner several times while visiting family in Chesapeake. It's one of the best spots in town so far as my limited gastronomic experience can tell me here in the Tidewater area. The Spinach Salad with grilled chicken is great! Cheeseburgers? Also awesome. The portions are good, not too much, just enough. The staff is normally very friendly and efficient- the only thing I would change is the ridiculous box of tea bags they haul out when a "cup of hot tea" is ordered. This might be a regional issue. Ordering hot tea usually means black tea. I'm from the north and maybe it's just a cultural thing, but what's with all of the crazy herbal teas in an awkward box? AND not a black tea in the selection of at least 30 tea bags? It's a diner! Bring on the Lipton- otherwise, the Metro Diner is a solid choice. read more

Great diner food. Weight staff was nice and super helpful. Can't wait to go back and try breakfast items.

Just finished breakfast. Well didn't finish it all there is enough for 2nd breakfast! I sat at the hi-top. It is an open kitchen so you are able to see the cooks and the food line. You can not only see everything being made and plates prepared, but the cooks will interact with you. Everyone i spoke to was nice. I was here for about 30 to 45 minutes and was asked if anything was needed by many of the servers, cooks, and the manager. Very nice job to you all! The food was plenty, cooked to temp, and tasted good. Not bad for a solo morning! I will be back. Good to know this place is here. I dont have to hit it up when i Richmond anymore. read more

Never disappoints me! I've been multiple times and every time I make a point of ordering something different. Good comfort food for breakfast, lunch and dinner. The only reason I didn't give it a five star is because the wait can be somewhat long. BUT, that just means that a ton of people like their food!!! read more

First of all the service was great. The waitress was friendly and did a good job. Loved the sweet tea. The food was another story. I order the Salmon, broccoli, and mashed red potatoes. The grilled salmon was just ok. The mashed potatoes were bland. My companion had the Philly Cheese Steak and fries. Also, bland. So after hearing so much about the place, I was very disappointed. read more

Extremely dissatisfied. Both my order and my boyfriends had something wrong with it. Also, the table right next to us had something wrong with their order. While he waited for his new order, another server tried bringing him new eggs, which come to find out was for another table that had their order wrong as well. Complete mess. Server was apologetic and nice. read more

Food was ok. I think I expected a bit more. I got the Rueben and it was heavy on the dressing and the meat was chopped up and mixed with the dressing. I did not care for it. Nice atmosphere though read more

What a fantastic place to eat in Hampton Roads. Whether you go in the morning, midday or evening you are sure to be pleased with the experience. I've personally been several times. I've taken family, friends and coworkers. I highly recommend the meatloaf, chicken and waffles, soups, and anything breakfast related...well maybe the biscuits and gravy could have been better, but that's ok. Everything else made up for that one slip. If you cruise in solo, sit at the bar in-front of the kitchen. The cooks are very friendly and don't mind entertaining questions or talking about whatever. Definitely a gem in the area and greatly welcomed! read more

Horrible experience last night...waited forever to be seated (no one at the reception desk), then another ten minutes for a waiter. Then after ordering, another 35 minutes and no food. The waiter said that the kitchen was just beginning to prep our food...WTF!? Needless to say, my wife and I left immediately. Note: two other couples who arrived after us and seated nearby, received their meals before us and in about 15 minutes. I told the manager (or at least he said he was) how disappointed we were. We will not be coming back. This Metro Diner is poorly managed and the waiters/waitresses seem to have a very care less attitude...I guess this is the kind of help you get during a pandemic...scraping the bottom of the barrel. Avoid this Metro Diner like the plague! read more

Visited 2 times so far and I loved the Service, Meal Portions are very generous and there is large variety of menu selections and the staff's friendly way about all of them. read more