Katie was our server this morning. She was sweet and gave just the right amount of attention. Enough to make sure our needs were met but not too much to where it was overbearing. The food came out together and hot. We enjoyed out food. There was music playing but not loud and I couldn't hear anyone's conversation! read more

The Pancake House & Grill - Belgian Feast - Breakfast & Brunch Near Me - Norfolk, Virginia

This place has been around for as long as I can remember, and I somehow just recently had the pleasure of trying it for the first time at The Pancake House & Grill, and honestly, I'm mad I waited this long come dine here. I ordered the Southwest omelet, a side of fresh fruit, and the sweet potato pancakes (no pecans, no powdered sugar). Everything came out exactly how I asked for it, which I truly appreciated. Shoutout to our waitress, who was incredibly kind, patient, and attentive. I'm currently being mindful of my blood pressure, and she made sure my food was prepared without added salt with zero attitude and full care. That level of service really stood out! The omelet was flavorful without being overwhelming, the fruit was fresh, and the sweet potato pancakes still hit without all the extras; soft, comforting, and perfectly cooked. They didn't even need syrup or butter to fully enjoy. I'm giving 4 stars because while the food and service were great, I still want to come back and try a few more things before calling it perfect. But I can absolutely see why this place has been a Norfolk staple for over 60 years. I'll definitely be back. read more

The Pancake House & Grill - Southwest omlette w/ a side of fruit. - Breakfast & Brunch Near Me - Norfolk, Virginia

See all

I've never went into an establishment and felt like I was a bother to a person that works on commission. I should have left upon being partially greeted. The man had ZERO personality nor was he friendly. I dont know the waitress name but she interacted with the tables around me in a friendly upbeat manner and when it came to me she was blahhhh!!! I had to get her attention when I needed something. The table by me she gave them everything they needed without question. I couldn't even get a napkin. When I asked her about it her response was did you not get one with your utensils. I ordered my food before an elderly couple came in and seated and they got their food before me. Very strange My food was good. Service was horrible. If you can't deal with the public get out of the industry. With that being said I told her how I felt respectfully and still tipped her to be the better person. No scene was made. I will definitely not go back. I gave a 2 only for the cooks because my food was very good. Service would get a negative 10 read more

The Pancake House & Grill - Sweet potato pancakes, bacon, cheese eggs, home fries - Breakfast & Brunch Near Me - Norfolk, Virginia

Server was great and the food was good. Have been going for years. Wish they would be open for dinner.

I stopped by again for the pancakes and tried the triple berry pancakes along with the All-American omelet, substituting egg whites. Everything was excellent! Although there was a bit of a wait to be seated, the incredibly friendly and welcoming service more than made up for it. The staff was amazing, making the experience well worth it. read more

See all

Local favorite spot. This place always has great food and great service. It is small inside but I've never waited more than 15minutes for a table. I went with my 3 kiddos. At our table was stuffed French toast, strawberry & blueberry, fried French toast, honey chicken biscuits and regular French toast. Of course we had the normal breakfast items, eggs, bacon and scrapple. The server was amazing and attentive. I ordered a mango sorbet mimosa, which was delicious. My kids and I loved the food, but it was clearly too much to finish so we ended up taking some home. I love this local spot, I will be back. read more

See all

My wife and I had breakfast here and I tried something different. I ordered the eggs Benedict with bacon and fried chicken breast. It was delicious! The chicken was moist. The poached egg was cooked perfectly and the dish was very pleasing to the eye. I highly recommend it. The staff was great. The place was very busy, we sat at the bar rather than waiting for a table. They took care of us very well always checking in and making sure we had everything we needed. Give them a try! read more

The Pancake House & Grill - Eggs Benedict with bacon and fried chicken breast. - Breakfast & Brunch Near Me - Norfolk, Virginia

See all

In my search for the very best pancakes in the area (which I've been told they have) I find myself at The Pancake House & Grill in Norfolk. The business has been around for many decades on Wards corner. The exterior looks basic and the business is in a strip with good signage. Surface parking was adequate. Debris was seen in the lot and walk up. The sign said wait to be seated which is fine, but have a hostess which they did not. The waitresses and owner took turns. They had a decent Friday brunch crowd. It took a bit to be acknowledged and then seated at a table. The dining room surprised me because it was updated. Can I be a bit disappointed, well all good. However I heard they had lots of nicely framed black & whites of Norfolk hanging on the walls. I actually saw a few on the floor in a corner. My waitress an older lady got me coffee and water and smiled. I utilized the gender neutral restroom in the back left and found it clean with proper supplies. I found the old photos pushed off in a back hallway. They were so cool and disappointing that they are no longer the centerpiece of the restaurant. They also have a full service bar with around six chairs in the rear. My coffee from Norfolk Coffee & Tea was amazing. This is a business that been inn the Norfolk area since the early 1900's. A few of my favorite business's carry them. So this was a great sign. My breakfast order was blueberry pancakes with eggs over easy and sausage. The eggs and links came out first, then shortly after pancakes. Although the pancakes looked amazing they were sweet potato and were taken back. Pretty sure the waitress made a mistake as they were returned to the kitchen. The eggs were perfectly done and sausage tasty. About 10 minutes later she returned with blueberry pancakes which ended up being worthy of the wait. Three hot cakes with a hot cup of syrup. She did a coffee refill. The cakes were possibly the best I've ever had, so moist and thin the way I like. Huge full blueberries were in the pancake batter to make these beauties. They specialize in pancakes and I saw a pumpkin special roll out too! As I enjoyed breakfast I was ready for a third cup of coffee as I drained my cup. My waitress did a refill at a nearby table but made no eye contact with me. A short time later after she returned the pot to the kitchen I got her attention for a refill. My bill was closed out table side with a small machine, I always tip 20% no matter, but did note service issues preventing the 4th star. A 3.5 seems to fit this brunch visit the best and I would return. If you go do not miss the photos by the restrooms. read more

See all

This place serves the best french toast.Affordable breakfast and lunch .The service offered here is top notch.

Popped in here after PT one morning. Only a few minutes outside of Norfolk Naval base. Great service and a home feel. Coffee was fresh. I ordered the grilled corn beef hash with scrambled eggs cheese added. Friends ordered the strawberry pancakes, omelette, pancake stack. All food was fresh and came out quick. Definitely a hidden gem and the price is very reasonable. Check them out! Full bar also is a plus. read more

See all

Great place!! Only a mile from mi casa. Listen they don't fail on the food and the staff are really sweet people. I mean they love doing what they do and they show you that through service. There were plenty of people here this morning; lots of babies... happy babies. Soft music and a kind host. Everything flowed at the pancake house. Michelle, our server was great! Very kind and attentive. read more

The Pancake House & Grill - Pancakes Sausage patties Scrambled eggs with cheese - Breakfast & Brunch Near Me - Norfolk, Virginia

The boy and I stopped here on a day trip down to Va Beach. Pretty easy off easy back on the interstate. The man that seated us was a little gruff in my opinion. Food came out pretty quick. We both ordered the Widow Maker, we both enjoyed it thought it was pretty good. i would visit this place again. read more

I really wanted to like this place. I've heard great things about the deep-fried French toast, so I made three separate attempts to dine here. Unfortunately, the inconsistency has made it impossible to ever recommend this establishment. * Attempt 1: Showed up on a Monday, only to find they were closed. * Attempt 2: They were forced to close early due to plumbing issues. I understand things break, so I gave them the benefit of the doubt and tried one more time. * Attempt 3: I arrived at 12:30 PM (well before their 2:30 PM closing time). I waited 20 minutes to be seated, only for the manager to finally come out and announce they were closing the kitchen two hours early due to a backlog. After wasting my time on three separate occasions, I'm done. Reliable service is the bare minimum for a restaurant, and this establishment clearly isn't interested in providing it. No amount of good food is worth the frustration of not knowing if a business will actually be open when they say they are. Save your time and go somewhere that actually values your patronage. read more

Sunday morning breakfast while in Norfolk. Parking: a busy lot Atmosphere: a little noisy Service: Service was ok. This place was very busy. Pack patience. Food: waffle, eggs and sausage. The food was good. They offer other items besides breakfast. I would go back whenever I'm in Norfolk. read more

See all

I would definitely rate this a Zero. was forced to wait over an hour for a table. Couldnt order take out. Owner was Racist and very rude when the food was served lukewarm. Horrible service I would never recommend read more

I had brunch scheduled with a friend, and the place we'd planned on meeting was closed for some renovations. So, we looked for another place nearby and this one popped up. It's tucked in a strip mall, and there is quite a bit of parking so that's a plus. There was a line out the door for seating, so I figured I was in for a treat. Not so much. We got a table, and from there it was SLOW, SLOW, SLOW. Took ages for a server to acknowledge us and bring us drinks. Once they did, it then took ages for us to get our food. It was easily over two hours. But, I figured, that's just me as long as the food is stellar, the wait doesn't always matter. But this - eh. It was basic breakfast fare, nothing special to rave home about. I ordered an omelet that I customized with hashbrowns. The portion was large, I'll give it that, but the eggs were dry and my avocado was under-ripe which made it not cook particularly well in the omelet. The portion of hashbrowns was tiny by comparison. Honestly, something I could have gotten at any diner, anywhere - or even made at home pretty easily (and if I had, it would have been better). To top it off, took FOREVER to get the check and I was almost late to my next appointment. Overall, I was not super impressed - but perhaps I should have gone with pancakes at a place called the Pancake House. I'm not in this area often, so I doubt I'll be back, but if I do end up back here, I'll probably check that side of the menu out instead. read more

The Pancake House & Grill - Breakfast & Brunch Near Me - Norfolk, Virginia

Service was excellent - thank you, Randy. Canadian bacon was the best I've had at the Pancake House in years. Blueberry Pancakes were great. Hash was nice and crispy. Coffee is weak. OJ is fresh. That is pretty standard. What happened to the home fries?! They were NOT the same. Still hard, too big, onions not cooked well. No flavor. What's up with that? read more

Great service ! The BLT is the best I've had at a restaurant!! The onion rings are wonderful!! Take a bite and the onion slip out!! read more

Ordered eggs, sausage and hash browns with a side of toast. They brought out everything except the hash browns. Told me my hash browns would be out soon. In the meantime my eggs are now cold. Waited 15 minutes for my hash by read more

Best plane hands down in norfolk for breakfast and lunch. Would not say to go any where other if you want good things and people.

The food was delicious! The country fried steak was impeccable and the side of cheese grits was perfectly melted and just melted in your mouth. The staff was warm and welcoming, we will absolutely be back soon! read more

Service is pretty bad took 5 minutes to even greet at the host stand drinks took longer. Food was pretty good I got the country fried steak, eggs bacon. Asked for togo drink after I tipped 25% didn't get one after 10 minutes so i just left. read more

The food was great, but the service ruined the experience. The servers rolled their eyes, spoke with rude tones, and ignored my responses. This isn't my first visit, and the last time I came it was the exact same issue. I gave them the benefit of the doubt, but it seems this kind of treatment is just their standard. read more

While visiting Norfolk, Va., I had an opportunity to have breakfast at the Pancake House & Grill during 2024 Xmas and New Year's holidays. During my first morning BF, I used their bathroom and it did not have paper towels to dry my hands. I mentioned it to the employee staff. Days later, I returned for BF and once again, no paper towels to dry my hands. Again, I mentioned it to the employee staff and reminded them that it was the second time I had to bring it to their attention. Restaurants need to supply bathroom paper towels for sanitary and health reasons especially during BF, Lunch an dinner and as our country again faces COVID, THE FLU, RSV, AND PNEUMONIA. Subsequent to my second reminder about the missing paper towels, the waitress staff ignored me and, in my opinion, did not wait on me intentionally while looking directly at me when passing my table. I got their payback message and left. Very immature GM and waitresses. read more

Food and service always excellent. Prices very reasonable! Staff is very friendly and always accommodating!

This place was amazing!! Honestly the best pancakes I ever had before. All the staff were super sweet and welcoming. Went on a Saturday morning around 9am and it wasn't busy when we first got there but then it got super busy when we were leaving. Not a lot of seating, max capacity is probably like 30-40 people so if you have a large family, I wouldn't suggest going for sit down. But overall a great experience and will come back! read more

The Pancake House and Grill 7633 Granby St, Norfolk, VA 23505 In a nice inviting atmosphere signified by the warm lighting, the Pancake House and Grill is always eager to please customers in Norfolk by being one of the best breakfast spots in town. Been in business since 1962, the kind owner of this establishment also serves as a host to this restaurant looking quite pleased with what was being offered. The Angus Burgers, he indicated, sounded delightful, but my friend swayed me to go with the Texas Special. Complete with an 8 ounce ribeye and served with two eggs, the entree was grilled to order with Montreal seasoning. Every bite of that steak was a bit of a savory joy with balanced seasoning while not being too salty. The eggs, served over easy, were not too hard or too soft, but were thick enough to pick up with a fork. Almost perfect! I also paired up that meal with the Peaches & Cream Pancakes. They were made with an original egg batter recipe with tender peaches and topped with whipped cream. No syrup needed because the peaches already took care of the sweetness along with providing some texture that was easy to bite into with the whipped cream and pancake mixed into a bite which exudes a comforting flavor of pure bliss. Classy atmosphere, well cooked food, and really tasty pancakes, this restaurant can make breakfast meals a fun and a delicious experience. read more

See all

Food is good , but they rush you out or either try to get you a "to go order" . They can work on service and making their guest feel welcomed ! read more

I'll tell you what. This place has got the best Dosh Garn orange juice that I've ever ever had in my freaking life. I've had a lot of orange juice in my life. If you're not from the area and you're looking for a good place to get a breakfast burrito, this is the place it seems kind of sketchy because it's right next to a strip club but it's not. from my time in Virginia This place has become a highlight. We call the strip club joint. The service was great. The ladies were nice remind me of my Abuela. Ambiance is cool. Thank you for taking the time to read my review. Don't forget to get the orange juice. read more

The BEST pancakes in Norfolk! They are super friendly and the service is super quick. This is one of my favorite breakfast places. My only complaint is there are sometimes long wait times because they get super packed on the weekends! read more

Thank you for accommodating me and my party so quickly for my flight. In spite of other unruly customers. Your professionalism and ability to accommodate your patrons is much appreciated. @ Walter Bartholomew you are very petty to only order water after 45mins leave a table a mess then leave these poor reviews. You should be ashamed of yourself. Signed Chandra Bartholomew read more

Headed up here for breakfast this am, first visit since the pandemic. Giving them an extra star for their Covid procedures and super friendly employees. I totally killed my diet by ordering the waffle feast (WW forgive me) and Hubby went with the French Toast feast. Neither one of us was disappointed. The bacon on both was perfectly cooked - crispy but not overdone. Hubby was happy with his sunny side up eggs. I judge breakfast places by their scrambled eggs. I wasn't impressed today. I ordered them scrambled with cheese (because if I am going to blow my WW points early in the day, I'm going big), and there was almost too much cheese (really though, is there such a thing?) and it changed the consistency from soft and fluffy to almost runny. The Belgian waffle more than made up for the eggs, though. Wow! As soon as our server set it down, I could smell the vanilla. It was perfect - crispy on the outside and oh so fluffy on the inside. Oh the waffley goodness! I am not ashamed to say I devoured the entire thing. Don't worry WW, we'll talk again tomorrow. I'm assuming the French today was yummy as well - the deal was that Hubby and I were going to share half my waffle for half his toast. It didn't work out there way - he wasn't giving up on the toast. All in all, worth it if you are looking for a decent local breakfast place in the Ward's Corner area that is knocking it out of the park to keep you safe during these weird times. read more

See all

Not sure what's with some of the bad reviews here but my husband and I moved to Norfolk last August and I sat at the bar and ordered breakfast burritos to go to take to my husband at work. They were AMAZING !! He and I have been coming here almost every Sunday since then. We always sit at the bar and the bartender Katie is one of the best I had in a while. She remembers us and our drink orders and really puts care into what she does. We love this place and hope you give it a chance despite some of the negative reviews others have written. read more

The Pancake House & Grill - Breakfast & Brunch Near Me - Norfolk, Virginia

New Sunday brunch spot! Very good, haven't had anything I wouldn't recommend, I had the country fried steak and the peppered gravy my first visit....so delicious that I planned to come back the next week. They also give you the option to purchase a bottomles read more

Staff was extremely nice! The food is fairly decent but is definitely worth the price.

My friend and I came here early on a Saturday around 8am and it wasn't busy yet, thank goodness! I decided to try the chicken and waffles and it was so good. The chicken was seasoned and cooked perfect for my taste and the waffles were simple and tasted great! They have a variety of coffees and also serve mimosas, yummmmm. The menu is pretty big and it took me a minute to narrow it down to chicken and waffles. The restaurant has pretty good seating options and it's not too small. Great service and great food, what else is there to say?! read more

The Pancake House & Grill - Chicken and Waffles - Breakfast & Brunch Near Me - Norfolk, Virginia

When we visit Michigan we normally stop for breakfast. Yesterday, the hubby and I stopped in and I ordered my eggs scrambled well and browned. I sent the eggs back twice because they were not cooked as requested. The waitress informed me that they wouldn't take the meal off the bill. I asked for management and received the owner. Normally, that's a good thing ...Today it was a nightmare! The manager angrily expressed that he never knew anyone to have their eggs cooked that way and the eggs were made the way I wanted them. I informed him that I felt uncomfortable being judged about the way I prefer to eat my eggs and the eggs were not edible for me. He left and came back after 5mins and offered an apology and stated the server never communicated the way i wanted my eggs to the kitchen. Apology not accepted sir! You don't instinctively verbally attack a customer about how they eat their eggs or speak to a customer until you find out from the staff/kitchen what went wrong on your end. If an owner has issues with troubleshooting, communication and managing their emotions, they should limit their exposure with customers. My hubby and I will never return... not because the eggs were not cooked to my request but because of the owners unprofessional, disrespectful and passive aggressive behavior. Patronize this business at your own risk. Dr. Lewis read more

Food was cold. Waitress attitude was very nasty. The management gives off very racist. Extremely dissatisfied, will never eat from this place again. read more

Checking this place off of my bucket list. The restaurant has been in Norfolk forever and I've always wanted to try. When my daughter and I first walked in we saw a sign that says "Wait here to be seated.." we stepped a couple more steps in, there's a hostess who seats us. It's a small place and people are seated fairly close in proximity. Pricey for standard breakfast items. My eyes first spotted the $3 for a cup of coffee. Gotta have coffee. It was ok. Nothing special other than a hot cup of regular ole coffee. Food was ok. My daughter ordered the apple pancakes. They were three huge pancakes stuffed with plain sautéed apples and folded up all fancy. They looked like they were worth the $8 they charge. Whip cream is additional charge so my daughter opted for no whip cream. Although, I would've paid the extra $0.50 or $1 for whip cream if she wanted. :) Pancakes lacked flavor and were dry overall. The apples made the bottoms of the cakes soggy. The syrup didn't taste like pure maple. I could be wrong as I'm not a syrup connoisseur but love pure maple. It's all I use at home. I ordered a fried egg & side of turkey links I shared w/ daughter. Over cooked egg and regular ole links. That was about $5/$6 I spent approx $8 for an egg, links, & coffee. I didn't even take a pic. I didn't need to order anything else though. My daughter and I shared one of three pancakes. She packed the rest to bring home. I can see why locals love coming here. It's been here for years and it's probably close to home. Glad I finally checked it out. If I come back, I'll have to try other menu items. read more

The Pancake House & Grill - Apple Pancakes. Big enough to share. - Breakfast & Brunch Near Me - Norfolk, Virginia

Food was good, service was nice and still attentive even through a busy hr . Ambiance was nice aswell nothing too fancy just home like feel