This place is very ghetto wouldn't recommend and the teacher is very rude and they don't let u know…read morewhen important info that's needed and they add extra fees they make u think it one price then adds on other fees throughout the process ask any questions they band u from coming back go else where please

She is absolutely great! She is patient,kind, and teaches the correct way to maneuver your vehicle…read morein multiple different scenarios.

I've had a pretty mixed experience with Official Driving School. Overall, I wasn't very impressed…read morewith how things are run. For example, an instructor took a student on highways during a rainstorm, which ended with an accident. On top of that, the school provided zero drive times during the entire Segment 1 class. I had to send two emails and call the office twice just to get any driving sessions scheduled for my kid, which was really frustrating. That said, one instructor really stands out -- Javon Gibbons. She is amazing! She's patient, encouraging, and keeps things calm so kids can actually learn without feeling stressed. My kids felt comfortable with her right away, and it really helped build their confidence. She's also respectful to both students and parents and is willing to work with families to make it the best experience possible. If you do decide to use this driving school, I would definitely recommend asking for Javon. With her, I know my kid is going to learn and he will be safe!

The driving instructor Cassandra Chokbengboun is great, understanding, patient, funny and an…read moreoverall good instructor, but Kimberly Small-White is a horrible, stern instructor who miserably yells at you rather than actually teaching you. If the school cared about customer satisfaction theyre better off firing people like Kimberly and hiring people like Cassandra.

Got in touch with Jennifer on Friday morning to see how quickly we could get my son in for his road…read moretest. Surprisingly they had a spot Sunday morning and were willing to get us in. Because I was traveling I was only able to communicate by text and she was professional and very thorough even though it was awkward. Showed up and met her in person and I must say that she was super nice for it being 6:45 am on Sunday morning. She let us know that we would be testing with her dad, Keith. No problem as I read the other reviews and felt we were in good hands. To my horror the gas light came on while we were waiting. I told Keith and he said they could stop and put in $5.00 with, just in case. Super nice and a great experience for my son to practice filling the car. Over the top customer service and accommodation for my ding bat mistake. I did not go with them on the test as I am a phantom break pedal stomper and make my son nervous. He reported that Keith was very patient and put him as much at ease as he could be. He said he was not gruff, grumpy,or bossy but offered helpful suggestions in a teaching way, not just barking out directions or criticism. As I was waiting at the school I observed Jennifer also being very supportive and excited for the people that were testing with her. I wish I had researched driving school companies more for his level 1 & 2 classes. I feel like these two would have made it a positive experience and it would not have taken over a year for my son to get the confidence to take the road test. If you have a nervous driver or somebody that tests badly I really think you will do well with Keith and Jennifer!

We used Alert Driving School for my daughter's drivers test. We knew families that had used this…read moretesting service and had good experiences with Keith and Andy as instructors. The person performing the test for my daughter was Dan (a Teenager which was a bit surprising) and was very unclear with his instructions to her.(and later to me.) The directions he gave to her and later myself in regard to how often you are allowed to readjust position during the parking portion were incredibly confusing and also misleading. He said several times that "the driver is allowed to pull forward as many times as they want, to readjust." And it wasn't until the third time he was explaining that I stopped and said you keep saying it's allowed, then why did she get points? He said "Oh you're allowed but you get points every time you do it." So he told her she was allowed to adjust as much as she wanted but did not make it clear she would be marked for each time. He also told her several times she could ask any questions she wanted and as many questions as she wanted but then said in response to her questions "The State doesn't allow me to answer that question."

I passed my driving test on my second attempt with a score of 19/25. I want to start by saying I…read moretake full accountability for my mistakes as the driver. Some were minor, and a couple were more serious, but overall I understand why points were deducted. In terms of the instructor's knowledge, I have no complaints. He was clearly very knowledgeable about the rules of the road, explained expectations well, and graded fairly based on my performance. However, my concern is with the overall experience and communication during the test process. On my first attempt, I made a serious mistake by turning left on a red light, which I understand is an automatic failure. I fully accept that outcome. What I found frustrating was that after this happened, we continued driving for another 10-15 minutes before returning to the testing site, without any clear communication that the test had already been failed. As a new driver paying between $70-$120 per test (in my case, $120 twice), I believe it would be more helpful and considerate to either clearly inform the driver that the test has ended or continue the full route so they can better understand what to expect on their next attempt. The lack of communication made the experience confusing and, at times, discouraging. I would also like to comment on the instructor's overall demeanor. While he was knowledgeable and fair in grading, his communication style came across as very blunt and lacked encouragement or basic rapport. There was little effort to create a comfortable or supportive environment before, during, or after the test. While I understand that strictness is part of the role, a more professional and respectful tone would make a significant difference, especially for new drivers who may already be nervous. Overall, the evaluation itself was fair, but the communication and delivery could be improved to create a more professional and supportive experience for new drivers.

Great experience, Milton was professional and knowledgeable. He is very thorough and I…read moreappreciated that. Driving a car is a very responsible task. 10/10 highly recommend.

I had an amazing experience with my driver Martin he made me feel relaxed just like we were just…read moregoing for a drive. So if you're really nervous to take your test, don't be come here trust me you'll thank me later!!!

Scam! Don't go here and definitely don't give them cash! They take your money and don't even…read morecomplete the whole driving test. They'll fail you without even stepping into your car. Horrible people. Horrible attitude!

If I could give 0 stars I would. I paid over $650 for nothing. No communication. Canceled classes…read more I reached out multiple times trying to get a schedule but was met with nothing. I still have two hours worth of sessions that I paid for and have not heard back from Mrs Ross in over a month. Save your money this was the worst experience and I'm upset I spent over $650 for this horrible experience.

I hate to make this review. Because I really wanted to give them a chance. But PLEASE stay away…read more They have no problem taking your payment but after that they go ghost. If you call, you won't get an answer you will get a voice recording/voice mail. They NEVER call you back! You will NEVER hear a human voice! If you send a text there is a 1% chance you will get a response, what you will get is a auto text!!! You cannot schedule drive times because no one answers the phone, no one responds to the text messages and the schedule drive online has NO AVAILABLE time slots!!! So what are we doing here... and if your lucky to get that 1% chance in a reply from A TEXT you are still not guaranteed a drive. After calling and texting for over a month I finally got a reply said there was a instructor available for a drive on Saturday morning.... Said she would get back to me with a time... NOTHING! No call, no text, no time for a drive!!!! This is the worst company you can go to for your child! My child is disappointed, I am livid. This was a waste of time and money!!!! I am sure I'm not the only parents experiencing this!!!! They need to be reported to the BBB. Stay away!!! Go somewhere else for your child.

Owner Russel Mohammed is a liar and will not teach you right. Got parking lessons and all he did…read morewas yell. Will not recommend to anyone learning how to drive.

This place is an absolute shitshow! They are so rude and…read moredon't know how to deal with people! I couldn't understand their instructions at all because of their accent mostly and also because they are so rude they won't bother to repeat themselves politely! The instructor was super rude to me and confused me so much! Didn't give the instructions properly and wasn't accommodating at all. Even if you know how to drive, I highly doubt that they will pass you in the first attempt! Horrible experience!!!

tbh it might b a scam. im not gonna lie they are nice but it seems like the instructor picks and…read morechooses. i failed because i didn't turn left fast enough like huh? isnt there a point system. I came 3 times still failed... dress down maybe seems like they want you to pay em off lol.

The instructor explicitly informed me to speed up to X during the test. Following the law, I…read moreaccelerated to the speed appropriate for the high way. The instructor then proceeded--despite the instruction to accelerate--to tell me to slow down. The instructor herself is very misleading, and not in the moment. She was emotionally devoid to a point of social sequestration. Furthermore, she also was quite irresponsible. She doesn't care about the wellbeing of her customers, and even went on to disrespect both me and my mother by managing problems with her other customers during our paid time. Where more irresponsibility took manifestation on her behalf was when she was very obscure about where to meet. When asking questions--because inevitably every customer would have to--she would indirectly refuse to answer. Ultimately, the customer is left in a state of obscurity just as the instructor.

This school is really nice and ran pretty well, I had a really good experience with my instructor…read moreMax, he made learning and driving really easy as my whole class had passed the test. Driving on the roads after he taught me was very smooth and easy for me and he even made it fun dropping my nerves, would 100% recommend every one too go here.

My son Christian took the driving test at this business. Rahul was his testing instructor and he…read morewas excellent. His instructions were clear and he made Christian feel comfortable . At the end ,he explained why a couple points were deducted. It was a test but also a very good learning experience . I do recommend this place!

They make up their own rules in no walk ins if they tell you to come back the next day just make a…read moreappointment you will miss a day