Wonderful Shelter with extremely caring veterinarians, onsite staff and volunteers! The animals…read moreare always treated with tender loving care. If there's the slightest indication of a health issue, the lil' guys are treated immediately. There is no better Shelter in northern Va.

My husband and I saw a dog we were interested in meeting and possibly adopting so we reached out…read morethrough Instagram to get more details. We got a quick response, which was nice. They let us know that based on the dog's profile, they recommended that we do a meet and greet with any family dogs we already have at home. So we get ready, load up our pup, and go to the center. When we walked in, we felt like the vibes were pretty off immediately. The front desk staff seemed to be pretty unfriendly, barely addressed us, and barely made eye contact with us. But we moved on and I tried giving them some grace... We then told them which dog we were interested in meeting and they let us go back to the kennel for a first glance. We came back out and when we asked for a meet and greet, the one worker seemed super hesitant in even allowing that. Lots of "ummm, yea, I guess you can" vibes. My mother-in-law waited in the lobby with our pup and they led my husband and I to their yard for a visit which went well and I asked if I could switch out with my mother-in-law and were told that it'd be best not to have the dog meet too many people in one instance since it has a "stranger danger" personality. What if the people after us wanted to meet him, would they have turned them down because it was "too many people"??? We then asked to have our pup meet since our meeting went well and were met with more hesitation. We let the staff know that we also have kids at home and they recommended that we come back with them so the adoptable pup could meet everyone at once instead of letting our dog meet in that moment.... we thought that was odd since we were already there and prepared. My husband was already over it and left and I went back in to ask if the dog we were interested in could be adopted that day or before we were able to come back. They let us know that they couldn't guarentee he'd still be there. Never once did they really walk us through the process or even offered that we could essentially put the dog on "hold" until I kept asking more questions. They finally directly us to a QR code that went to an interest form. I filled out the whole thing and then they were like, "oh, BTW, its a nonrefundable $50 fee/donation to put an animal hold on". So... fine.... because we really wanted to make sure he was still there when we came back. Fast forward to the next day, we bring our kids and our dog back in. They then tell us they they're going to have our dog meet their dog 1st and if that goes well, we can introduced the kids. What the actual crap since we already had our dog in the day before! So the meet and greet with the pups didn't go the best which isn't anyone's fault. We understand and recognize that is out of everyone's control and don't fault the staff for that interaction. One of the other workers who wasn't there the first day tried helping and made some suggestions to have us adopt and older dog but at that point we were ready to go. We were so frustrated with the entire process. They wasted our time, weren't upfront about the fee/donation, and the staff either didn't understand the process themselves OR they really didn't want it to actually work out with us from the moment we walked in there. We've adopted from Wolftrap Animal Rescue twice and had wonderful interactions. We also visited the Lorton Animal Shelter and everyone there was really kind and friendly so I'd recommend others going through one of those other agencies instead. We just hope our nonrefundable $50 donation goes to good use...

I don't know where to begin with this review of Dogma…read more We've been going to Dogma for over twelve years now. After our very first visit, we knew that we didn't want to entertain any other grooming options. That said, when we moved from Alexandria VA to NYC, I we still maintained a monthly routine of visiting VA and Dogma. The attention, care, and overall amazing experience make it impossible to ever find a better place for your furry baby. Thank you Dogma for being consistently amazing!!

I just visited this store today, 04/09/26 at 3pm. A quick in…read moreand out for some dog treats, the young man that was going to help me made a big productive sneeze into his hands and asked what I wanted. I asked him if he was going to wash his hands before he handled my order, and he said no. Another young man there was polite enough to help me. Dogma is running their own science experiment studying the spread of Covid-19, and the Flu. Avoid, he's stocking their shelves right now with "a little something extra" for you.

LOVE the pics and updates we get at each and every visit! It's great to see our furbabies getting…read morealong with the pet sitters.... playing with them, letting her pet them. It's a great comfort knowing our angels are in good hands.

I've used this company for about a year and a half and have had a good experience with my dog's…read morededicated walker, but anytime a substitute walker is needed there seem to be issues. A decent example is when the substitute didn't have a key to my unit (a key which my dedicated walker has) and saw that the management office was closed (there is a sign on the door saying to push a call button to get in touch with someone from the management office), instead of calling my cell or my emergency contact, the walker just stayed in the lobby for the allotted walk time. This meant that my dog didn't get walked that day. Unfortunately, this wasn't the first time so I write this review as a caution to anybody looking for pet walking services that while this company's dedicated walkers are great, they don't have the best customer service when your walker isn't available and at the price you're paying per walk, it's unacceptable that this type of incident has happened on multiple occasions.

I just went back and got my second Yorkie and she's beautiful! The only place in NOVA that has…read morehealthy puppies and a clean environment.

this pet store in Centreville sells sick puppies. Our dog is 1 years old, and we still have issues…read more we went to their recommended vet after purchasing, and we ended up having to put the puppy on several medications. we had to do a follow up, and he still had issues. we decided to go to our regular vet, and again, more medications was needed. by this time, we invested quite a bit trying to resolve the issues. eventually we resolved this issue. they claim these puppies come from reputable breeders. these dogs and their parents are not properly tested. we just had his 1 year checkup, and now we are told he is missing several teeth. that is genetic, and should have been disclosed by the "breeder". for the prices they charge, I HIGHLY RECOMMEND going to a certified breeder. going into puppy stores is difficult. it's hard not to fall in love with a pup, and purchase it. I have learned an expensive lesson. I believe these pups are from backyard breeders, who just want to make a quick buck.

We've been using Arlington Dog Nanny for almost 15 years, and they've been wonderful from the very…read morebeginning. Our first dog was sweet but somewhat of a challenge, especially at the end, and Desiree and our walker always treated him with so much patience and care. It honestly felt like they loved him as much as we did. When we got a puppy last year, we didn't even consider using anyone else for training. Desiree was fantastic, and thanks to her help, we now have the easiest, happiest dog imaginable. Over the years, both of our dogs have been walked and boarded with ADN, and we've always felt completely comfortable leaving them in their care. They're reliable, caring, and just genuinely good people. We feel very lucky to have found them and recommend them all the time.

This team has been caring for my aging pup since 2020. Fear Free certified, always puts your pet…read morefirst. We especially appreciate their dog sitting services. My dog needs to stay at home, and we've always had wonderful experiences. Great communication, and they really care about her.

I can not recommend Scott and Suzy at Dogs by Dancer highly enough. They are thoughtful and…read moreprofessional and my dog loves Scott and is always so excited to see him. I had such a great experience, I am going to send our other dog to Scott. Scott clearly cares about the dogs, is proactive with outreach and has also followed up regularly to see how my dog, Taco, is doing post-training. Taco had several behavioral issues and is so much better, calmer and more confident after his board and train. The follow up group classes are such huge bonus. If you are looking for effective and professional training by someone who clearly loves dogs, Scott Dancer is your guy.

I do not recommend Dc dog wizard, "Dogs by dancer" or any dog training program by Scott Dancer…read more Scott made unsafe choices for the dogs in his care. My dog was returned to me covered in feces/urine. The progress I made with my dog's challenges is gone due to whatever occurred with Scott. Communication was unclear & poor, Scott was incredibly unprofessional & disorganized. Save your money & go elsewhere.

Jason did an amazing job on my great pyrenees. My great pyr is not an easy dog and it's been years…read morebeing able to find a groomer he will cooperate with. I had to self bathe him myself for years. Recently I had to board him last minute due to heading out of town. I also was nervous boarding him as he shuts down/will not cooperate as well. However, I receive no issues with boarding. He seem great leaving the facility. He has been matted for a while and needed sanitary trimming and brush out. The scheduler thought Jason was the perfect guy to handle. She was right. Jason brought me a new dog. You can tell my dog felt so much better. My family loved it. Highly recommend Olde Town Pet Resort Springfield for boarding and grooming needs.

Rude experience at the front desk on the morning of 7/24. I arrived, and the lady (curly hair) I…read morelined up in front of never acknowledged me. Though, I was within her peripheral vision and she definitely was aware I was there. She just never greeted me. Then, a coworker of hers, also a female, came to her to talk to her. She too did not acknowledge me. I saw another customer enter and line up in front of a male employee. He helped her. So I went and lined up there. He ignored me. Wtf. The 2nd female who ignored me after the 1st female noticed I was not being helped, so she asked me, "Have you been helped?" I flatly said, "No." The 1st female looked at me for the first time, but with attitude and anger, almost like she wanted to hit me. The guy proceeded to help me, barely making eye contact with me. Meanwhile, the 1st female was staring me down everywhere she went. I even caught it on camera. Ask me for the footage. I even posted it on Yelp. This was such a bizarre, rude experience. Customer service was extremely poor at the front desk. Only the customer service at the cattery lightened my mood. Such a stark difference. Whoever helped me there was extremely sweet. Front desk was horrible.

We have taken our two dogs to Andrea for the past 3 years. Happy tails always remembers them and…read moretheir special needs, and is always extremely accommodating. Their grooming and bathing services are always top notch too!

Brought my dog in mid-February, had asked for a full groom - wash nails, and haircut. came to pick…read morethe dog up and she hadn't had a hair cut. The owner talked about how the ticket only said wash and nails. I could leave the dog there for the rest of the day and they would do it but my dog hadn't really needed it. The owner went on to say that if I wanted to bring my dog back in 3-4 weeks, she would just do just the haircut. 4 weeks later, I set up an appointment for just a haircut, and confirmed it right then and there - just a haircut. Yes, they understood. I then confirmed again when I dropped the dog off. They understood. When I picked them up, they had done a full groom, which looked fine but wasn't what i asked for. The owner implied I had misunderstood, but wouldn't address that she had said I could come back for just a cut, and she would not answer questions about why her staff had agreed repeatedly to just a cut. She just kept saying she didn't understand the confusion, and I had to pay $150 because they had done a full groom. she wasn't even aware of how much they charged for a full groom at first. She discounted 20%. Her response to me saying I wouldn't be bringing her my business anymore was, "That's fine". This business is not registered with the BBB. I recommend you go elsewhere, but get everything in writing if you bring your animal here.

Our vet has stopped boarding at least temporarily and we were looking for a place to board our dog…read morethat would give him top notch care. They show all their facilities on the website so you can see the accommodations your pet will have. They give each dog lots of private playtime and walks with the staff. Our dog was happy to go with the staff and they gave us a "report card" that said how he did. I'll take our dog here again next time we need to board him for a few days.

We love Montrose!! They provide each dog with individual attention, my dog seems to love it. We…read morehave been using Montrose for about 4 years. The staff have always been very nice. We are so happy we found a place we feel comfortable leaving our dog. We also love seeing our dog's report card at the end of her stay!

Josh and his team are wonderful and patient with Sansa who has been shuffled around between so many…read more"sitters" since my surgery. I was supposed to heal enough to walk in 6 weeks but its taking me about 8-10 months instead-surgeon misrepresented/lied to me. Sansa is an almost 3 years old Soft Coated Wheaten Terrier who is easily excitable. A typical of her breed she does the "Wheaten greetin'" whenever someone walks through the front door, jumping up at guests. It can be unnerving. Michaela handles Sansa like a pro. She calms Sansa within minutes, takes her to day care and then returns her, exhausted. Sansa cries when she leaves like she has never done for another walker/sitter. Don't hesitate to hire this team.

Josh and his staff couldn't have been more responsive and professional in our dealings. Even though…read morewe only needed them to cover 3 days for our usual dog walker, they Josh and his walked drove out on the weekend to walk through access to our unit and to meet our dogs. The walks went great and Josh's staff checked in to let me know everything was fine.