I just visited this store today, 04/09/26 at 3pm. A quick in…read moreand out for some dog treats, the young man that was going to help me made a big productive sneeze into his hands and asked what I wanted. I asked him if he was going to wash his hands before he handled my order, and he said no. Another young man there was polite enough to help me. Dogma is running their own science experiment studying the spread of Covid-19, and the Flu. Avoid, he's stocking their shelves right now with "a little something extra" for you.

Rory still loves her Dogma treats. Just came to show some love that the quality and love for pets…read moreis still top notch. Rory LOVED the special doggie style linzer cookie. She gobbled it up and she is kind of a picky girl. She of course loves her pupkin cookie still. The linzer was so cute, but we forgot to take a pic before she ate it.

LOVE the pics and updates we get at each and every visit! It's great to see our furbabies getting…read morealong with the pet sitters.... playing with them, letting her pet them. It's a great comfort knowing our angels are in good hands.

I've used this company for about a year and a half and have had a good experience with my dog's…read morededicated walker, but anytime a substitute walker is needed there seem to be issues. A decent example is when the substitute didn't have a key to my unit (a key which my dedicated walker has) and saw that the management office was closed (there is a sign on the door saying to push a call button to get in touch with someone from the management office), instead of calling my cell or my emergency contact, the walker just stayed in the lobby for the allotted walk time. This meant that my dog didn't get walked that day. Unfortunately, this wasn't the first time so I write this review as a caution to anybody looking for pet walking services that while this company's dedicated walkers are great, they don't have the best customer service when your walker isn't available and at the price you're paying per walk, it's unacceptable that this type of incident has happened on multiple occasions.

I can't say enough about the positive experience we had at XO Pups. From the time we walked in the…read morestaff was super helpful and patient. They answered all of our questions and did not pressure us to make any decisions. We fell in love with a German Shepherd puppy and brought the little guy home. XO Pups includes a new puppy starter package that includes a lot of the items needed to make sure his transition to our home goes as smooth as possible. Serene and Daniel provided the best customer service and were wonderful to us. We are so happy we made the trip to XO Pups and I highly recommend a visit I'd you are searching for a new family friend.

The staff and owners of this store lied to me. I went here hoping to buy a puppy for my birthday…read moreand left feeling disappointed and angry. During my visit, I fell in love with a fluffy little girl. I had already decided to buy her, but I wanted to follow the basic steps that responsible owners recommend. I asked about her vaccinations and about the health testing of the parents. The staff told me that all of their puppies come from small local families here in Virginia, that the families vaccinate before shipment, and that they only breed from healthy parents. I felt reassured and excited. To be safe, I asked to see her paperwork. I was told earlier that everything was local, so this was supposed to be a simple confirmation. Instead, the papers said she was bred in Missouri. I asked the salesperson how Missouri counted as "local to Virginia" and why he had told me the exact opposite. He said he got confused. That explanation made no sense. I pointed out that he had spoken with confidence about all of their puppies coming from local families, and yet the paperwork showed something completely different. At that point, I could not trust a single thing I had been told. If you are thinking about buying a puppy from here, look at the paperwork yourself before you make any decision. Do not rely on what the staff tells you. My experience showed me that what they say and what is written on the documents are two very different things.

We've been using Arlington Dog Nanny for almost 15 years, and they've been wonderful from the very…read morebeginning. Our first dog was sweet but somewhat of a challenge, especially at the end, and Desiree and our walker always treated him with so much patience and care. It honestly felt like they loved him as much as we did. When we got a puppy last year, we didn't even consider using anyone else for training. Desiree was fantastic, and thanks to her help, we now have the easiest, happiest dog imaginable. Over the years, both of our dogs have been walked and boarded with ADN, and we've always felt completely comfortable leaving them in their care. They're reliable, caring, and just genuinely good people. We feel very lucky to have found them and recommend them all the time.

This team has been caring for my aging pup since 2020. Fear Free certified, always puts your pet…read morefirst. We especially appreciate their dog sitting services. My dog needs to stay at home, and we've always had wonderful experiences. Great communication, and they really care about her.

I can not recommend Scott and Suzy at Dogs by Dancer highly enough. They are thoughtful and…read moreprofessional and my dog loves Scott and is always so excited to see him. I had such a great experience, I am going to send our other dog to Scott. Scott clearly cares about the dogs, is proactive with outreach and has also followed up regularly to see how my dog, Taco, is doing post-training. Taco had several behavioral issues and is so much better, calmer and more confident after his board and train. The follow up group classes are such huge bonus. If you are looking for effective and professional training by someone who clearly loves dogs, Scott Dancer is your guy.

I do not recommend Dc dog wizard, "Dogs by dancer" or any dog training program by Scott Dancer…read more Scott made unsafe choices for the dogs in his care. My dog was returned to me covered in feces/urine. The progress I made with my dog's challenges is gone due to whatever occurred with Scott. Communication was unclear & poor, Scott was incredibly unprofessional & disorganized. Save your money & go elsewhere.

We had our American Bully board here for a week. This what her first time boarding and being around…read moreso many new people/dogs so we were nervous going into it. The staff were super friendly, organized, and I could tell how much they cared for our dog. We could see on the cameras how careful staff was with how dogs interacted with each other. We picked up a happy, healthy bully who made so many friends. Will definitely use them again!

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

We have taken our two dogs to Andrea for the past 3 years. Happy tails always remembers them and…read moretheir special needs, and is always extremely accommodating. Their grooming and bathing services are always top notch too!

Brought my dog in mid-February, had asked for a full groom - wash nails, and haircut. came to pick…read morethe dog up and she hadn't had a hair cut. The owner talked about how the ticket only said wash and nails. I could leave the dog there for the rest of the day and they would do it but my dog hadn't really needed it. The owner went on to say that if I wanted to bring my dog back in 3-4 weeks, she would just do just the haircut. 4 weeks later, I set up an appointment for just a haircut, and confirmed it right then and there - just a haircut. Yes, they understood. I then confirmed again when I dropped the dog off. They understood. When I picked them up, they had done a full groom, which looked fine but wasn't what i asked for. The owner implied I had misunderstood, but wouldn't address that she had said I could come back for just a cut, and she would not answer questions about why her staff had agreed repeatedly to just a cut. She just kept saying she didn't understand the confusion, and I had to pay $150 because they had done a full groom. she wasn't even aware of how much they charged for a full groom at first. She discounted 20%. Her response to me saying I wouldn't be bringing her my business anymore was, "That's fine". This business is not registered with the BBB. I recommend you go elsewhere, but get everything in writing if you bring your animal here.

Our vet has stopped boarding at least temporarily and we were looking for a place to board our dog…read morethat would give him top notch care. They show all their facilities on the website so you can see the accommodations your pet will have. They give each dog lots of private playtime and walks with the staff. Our dog was happy to go with the staff and they gave us a "report card" that said how he did. I'll take our dog here again next time we need to board him for a few days.

We love Montrose!! They provide each dog with individual attention, my dog seems to love it. We…read morehave been using Montrose for about 4 years. The staff have always been very nice. We are so happy we found a place we feel comfortable leaving our dog. We also love seeing our dog's report card at the end of her stay!