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    PetMAC

    4.4 (36 reviews)
    Open 10:00 am - 5:00 pm

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    Outside of the store!
    Ashley S.

    In February, my partner and I decided we would adopt a new family member. We found PetMac on Yelp and I'm so glad we did. We did a little looking around the store and we weren't really set on any one cat. So Lori, one of the owners of Petmac, came over and explained that all cats have different personalities at the shelter vs. when they get home. Lori recommend Addie, our 5 y/o Tuexdo. She was so shy and nervous. But we've had her for 5 1/2 months now and she is the best thing to happen to us. Haha. After we got her papers together, Lori recommended all the essentials + a variety of food! It was really convenient that the store had a huge selection of cat food, toys and litters. This is definitely the place to go to for all your pet necessities - cat and dog.

    Victor M.

    For all cat lovers and pet owners, this is the coolest store in DC. They have fluffy cats roaming the establishment waiting to be adopted. It's a surprise they don't eat all the treats and play with all the toys. There is a good supply of healthy and grain free cat/dog food. Unfortunately, the store is quite small and products are slightly overpriced but the staff members are super friendly. It is a good place to splurge on your cat, dog or other loving pets. Overall, this place is worth a visit since DC is lacking in quality pet stores. Five stars for the adoptable cats, four stars for the service and three stars for the prices.

    I can't say enough good things about this place. Not only is this locally owned, the owners are also skilled in all things pet-related!! I can go in and buy any cat toy and know with 100% certainty that it has been vet reviewed & approved. You would think that they would have higher prices since they have to compete with other large chains in the area, but it's quite the opposite. I'm getting boutique level food, toys, and litter at cheaper prices than your typical brands you find at the grocery store. Amazing! Grain-free food that doesn't kill my bank account. Street parking is usually very easy to find & they're great about returns! Extra perk: they host cat adoptions here! They work closely with Pets Bring Joy (PBJ) who made adopting my bundles of fluff super easy. Plus they happily allow you to bring your (well-behaved) pet with you into the store. Extremely knowledgeable staff willing to help answer questions and provide recommendations. So lucky to have found this gem!

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    4 months ago

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    2 years ago

    Janice is my go to advisor for my picky cats. My cats are never disappointed with her recommendations.

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    Review Highlights - PetMAC

    Prices are often cheaper than the big pet stores, too!

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    Elysiem - The injuries my vet stated were done by the groomer.

    Elysiem

    (31 reviews)

    A Nightmare You Don't Want to Subject Your Beloved Pet To…read more I've never been so furious in writing a review. If you love your cat, do not--DO NOT--bring them here. Our cat came back looking as though he'd been through a horror show, and we are livid. Bruises All Over from "Gentle Grooming" (we have pictures) Our cat was a long hair that we asked to have their fur taken down to that of a short hair cat. What was unforgivable were the purple, fingerprint-shaped bruises scattered across his body. When we first saw those marks, we were horrified and confused: bruises? How could regular grooming leave deep purple handprints on our pet? We immediately took him to the vet, who confirmed they were bruises--plain and simple. This was not a sleepy "heavier-handed" brushing; these were bruises from someone handling him roughly enough to leave real-live finger marks. Cuts, Cuts, and More Cuts If bruises weren't appalling enough, the groomer also managed to slice our cat multiple times with her clippers or scissors. These weren't tiny nicks; we could plainly see irritated, bleeding slashes in his skin where she obviously rushed or mishandled the tools. We've taken our cat to other groomers before--no one else in their right mind inflicts this kind of damage on a healthy, cooperative animal. Our Once-Happy Cat Was a Panicked, Hissing Mess Our normally sweet, affectionate cat came home terrified, his personality completely altered. He hissed at us--his own family--cowered in corners, and spent hours hiding under furniture, trembling. He refused to engage with any of his favorite toys or treats. He was in a full panic. Whatever "technique" this groomer used traumatized him beyond belief. Quite frankly, it felt like we picked up a stranger from the shop--an anxious, broken version of the cat we dropped off that morning. Pushing an Unreasonable Subscription Plan Instead of acknowledging their horrific performance, the groomer had the gall to pitch us a subscription plan--a monthly grooming plan--for an outrageous fee. They tried to convince us that our cat "needed" this routine maintenance. Are you kidding? After the physical and emotional trauma their so-called "service" inflicted, the last thing we want is to trust them near our cat again. This pushy upsell felt downright predatory: gouging a raw deal to "maintain" a pet they'd already harmed. Final Verdict: Avoid This Place at All Costs If you love your animal, do not, under any circumstances, take them here. I'm seething that we even gave them a chance. Every parent of a cat knows that trust and safety come first. This groomer not only violated that trust but injured our cat both physically and mentally. They clearly lack basic compassion, competence, or respect for the creatures they claim to care for. Save yourself--and your pet--from this horror. Take your cat to a groomer who actually cares about--and knows how to handle--animals safely. Our experience here was nothing short of negligence bordering on cruelty. We're deeply angry, heartbroken for our cat, and will never forgive the damage they inflicted.

    Unfortunately, I have to update our previous review as I noticed it is still getting hits based on…read morea write-up which no longer reflects our experience. After roughly a year of bringing our dog here (since he was a puppy so he would develop a relationship), this business completely "ghosted" us as the kids say. We went to make our appointment in advance as usual and were told they'd get back to us with availability...no response. Reached out multiple additional times and were told they'd get back to us with availability...no response. Now late for grooming with a dog starting to matte, we reached out to owner who told us they'd call back...no response. Strangest thing. I would have been content with a(n early), "Hi, we're really sorry but [insert reason here: your dog is getting too big, your dog in a pain in the hindquarters, you don't tip well enough, your dog is too much work, we're simply too busy, etc] and we're not going to be able to schedule and tend to your pup the way we would like" but no such luck. Just leaving us hanging with a perpetual promise to get back to us regarding availability was terribly odd and unprofessional. Really a shame because we enjoyed supporting this small local business and were very fond of their team. Silver lining: After a bit of work, we've found good service elsewhere. I try not to drop bad reviews in anything but the worst circumstances, but this felt like it needed an update since I couldn't simply delete our initial 5-star experience. YELP: if you are able to delete both reviews, please feel free.

    City Dogs & City Kitties Rescue

    City Dogs & City Kitties Rescue

    (56 reviews)

    I give one star because there is no zero to choose from. I haven't seen a rescue or shelter so…read moredifficult to deal with. I am 100% sure they kidnapped my cat from my community and hostage her for donation and selling as a business rather than a non profit organization. Pure intention matters! I have donated to multiple organizations monthly base, raising fund for good purpose, money is not a problem for me. However, I don't want to reward bad behaviors. The missing time for my cat and the one they posted online matches and the very detailed stripes pattern matches. It's questionable that one employee said she from North Carolina, another one said she from West Virginia. I have my cat since she was born, I can recognize this cat from eye contact. Well, if you know your children, you know them by the spirit, right? I sent them many details to JUST take a look, they refused. It's not built to help ppl or animals at all. I will show how my cat look like and how sick she is now in their foster home. I'm deeply saddened and worried about her. She is territorial as a cat does. She has been a happy cat in her own home, wtf they think this is a rescue. Now I have to either kiss their ass or be assertive to fight against this negativity just to get her rescued from these horrible ppl. F that! If they don't practice as ethical as it should be, this is a big big issue! I put the photos of how my cat looked before and how she looks now in their foster homes(one with name caption) I am seriously furious and frustrated about this. If they couldn't give me an explanation why they made it so difficult to meet the cat. I have to say I will use my popularity and influence to the extreme to make things right!!!

    Still have great things to say several years later! In addition to a thorough process and a…read morereasonable fee, City Dogs & City Kitties Rescue maintains a Facebook group for adopters to communicate and swap tips and share photos. And our cat is still the best, an incredibly affectionate and well-tempered pet. So glad we could rescue him!

    PetMAC - petstore - Updated August 2026

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