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    Metro Hotel & Cafe

    4.1 (274 reviews)
    ModerateHotels
    Closed 8:00 am - 10:30 AM, 2:30 pm - 8:00 PM

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    Cute sitting area
    Judy H.

    Checked in on a Friday around 5:00pm. This hotel is a little difficult to navigate as the parking lot entrance is on the side with parking behind the building. There is street parking in front if available. The front door was locked so we needed to call the phone number for the door code to enter in order to check in. The host (Cody?) was super friendly and checked us in quickly and even escorted us to our room. The door lock was a little tricky. The handle locked the door for the outside and the dead bolt locked the door for the inside. The room is very spacious. The bed was comfortable and we had a nice night sleep. The bathroom has a clawfoot tub with a shower enclosure. The tv internet kept blipping on and off. It was also kinda strange that there were charges for the coffee pod, tea bags. Charges for the beer and other alcohol is understandable but I'm concerned that I may be charged for things I did not use. : / Felt that I needed to take pictures to have proof that I didn't use something. This was an enjoyable stay in a quirky nicely decorated hotel. Four stars for the extra charges and the issue with the door lock.

    Beautiful big red door
    Nicole B.

    I am still speechless over this hidden gem I found in Petaluma. Not Napa, not SF,but yes in Petaluma! From the affordability, to the unique creativity of the Parisian them. This place is special. I was torn between selecting a room in the hotel or one of 3 Airstream units. I am glad that I selected a room . We were given a large two bedroom suite upstairs at the top of the staircase. Although we don't have small children that particular room would be perfect for a family wirh 2 children. The room was clean, the large bed comfortable and a huge 65+ TV with Prime was on the wall. We didn't partake in the $10 per person breakfast but it looked nice . The location is easily walkable to many nice restaurants and bars in the downtown area. Complimentary on street parking or in a nearby lot was available. . The service upon check-in was friendly and the hostess showed us around, walked us to our room and explained the amenities of the room and property. This hotel has an extensive French artwork, collection as well as maintaining the charm and character in every space that you see. I didn't take pictures of the decor as its something you have to experience in person. I highly recommend this stylish and quirky French styled hotel in downtown Petaluma California.

    I had a very disappointing experience dealing with the owner of Metro Hotel & Cafe. They advertised a Miele steam iron on Facebook Marketplace and made it sound like it was in good working condition, mentioning only minor cosmetic issues. No major problems were disclosed. I drove over an hour to see the machine in person. When I arrived, I noticed it was missing a wheel, covered with tape, and hard to power on. I asked if we could remove the tape to check inside, but the owner told me to take it home and promised that everything worked. I trusted their word and didn't expect a business owner to misrepresent the condition. During payment, the owner's wife became upset because she felt the item was being sold too cheaply. Once I got home and removed the tape, the machine literally fell apart. It was obvious this was not just a cosmetic issue. I immediately contacted them and said I needed to return it. They resisted accepting the return. When I brought it back, their own staff told me the machine was not working. The owner quickly took it away and stated they would only refund 50%, saying that because I had agreed to buy it, this was their policy. They also asked me to step outside to discuss the matter so the employees wouldn't hear. I paid using their hotel Zelle account and received only a 50% refund through the same account, so I have records of the transaction. In the end, I lost half of my money, over four hours of driving, FastTrak fees, and gained a very costly lesson. I never wanted to leave a review like this, but I feel it's important to share my experience so others can be more careful. Please don't learn the hard way like I did. Thank you for reading. And this is the photo they posted on Facebook Marketplace. I believe they have changed the listing to trap other people now. I hope no one else falls into this situation like I did.

    Emily R.

    This hotel was so so adorable and had so much character. Truly an amazing stay. The outdoor patio is so nice and there is a fire pit as well. Crepes and coffee in the morning, and the cutest decor. Very friendly staff and cute rooms. Highly recommend!!!

    View of hotel from street, entrance to 2 airstreams if you want a camping hotel vibe
    Cecile C.

    Check in on 4/2/24. Room 200 on 2nd floor. View of street. 2 rooms- cal king and twin pull out bed. Very cute hotel with lots of Parisian charm. Greeted and got an upgrade by a friendly concierge who also gave us a quick tour of our room. Bedding was wonderful from sheets to duvet- Serena and Lilly. Claw foot old school tub. Bathroom sink could use more counter space. An actual key to room door and not a card. For 5$ person, you get complementary crepes, Joshua tree dark roast coffee, and pastries for breakfast from 8-10am. Beware of very narrow staircase, wood floors are squeaky hence so many rugs so walk with caution. Came here for a quick spontaneous birthday to celebrate by 46th with my love. Thank for a wonderful memory.

    Kitchen counter and dining room.
    Theresa R.

    I found this little, Parisian, Petaluma gem on accident. It stands out in the street with a red front and welcoming entrance. It's like staying in a hotel museum, with artifacts from France, French radio playing inside, posters of France, red accents in curtains and furniture. It's a blast! It looks to be in a old Victorian boarding house. The hotel has been here for 20 years. They serve breakfast with crepes and pastries, guests have access to ice, hot water and microwave in the kitchen 24/7, and there's a gas fire pit outside in a sweet garden setting. Oh, and don't forget there are also bicycles to rent. Fun!

    Common space
    lisa s.

    Romantic, cute, friendly, and fun, boutique hotel. Lots of character. Large claw tub with skylight in the bathroom was a romantic plus. Place has a breakfast bar you can make your own crape and drip coffee. Friday and Saturday nights, they give comp wine.

    Lorraine C.

    What a cute and whimsical place to lay my head at night.....well actually a couple months ago but hey who's counting. Whilst planning a trip to Point Reyes I stumbled upon this hotel and read the online reviews stating that this place was a "must stay," so I booked a room and headed out. As I arrived I was immediately excited to see the detail put into transforming this into a French setting. All the trinkets were adorable. The rooms were cozy and the staff was friendly. I absolutely loved the old style deep tub that I ended up soaking in. The breakfast was simple yet satisfying. The kitchen staff was helpful and kind as well. The ladies know how to make some good coffee. I am thinking of booking again very soon because this place is unforgettable.

    Another great get away in Petaluma at Metro Hotel Our previous trip to the Metro Hotel we got engaged. Recently we went through a traumatic experience and needed to get away and 'reset'. Upon arrival we were pleasantly surprised to know Art had upgraded us to a suite and gave us a bottle of wine! It was so cool. There was plenty of room to spread out and had a nice view out front. When checking in we were cheerfully greeted and any questions or suggestions were promptly handled by 'Colby/Coby' (sorry couldn't remember exactly, but he was awesome throughout our stay.) The breakfast ladies were great, they even had coffee ready earlier in the morning for us. Petaluma was fun to explore and we had some great meals! We will be back.

    My husband and I had a wonderful stay recently at the Metro Hotel. It is such a cute, quaint, quirky French-themed boutique hotel. It is a few blocks off of the downtown area of Petaluma. I do wish it was in a bit closer easy walking distance, but the hotel's charm makes up for that. There are so many nice, thoughtful decor touches. Bonus- the tv was huge in our room, and I liked the smell fresh and clean smell. Our bed was nice, and the room was warm and cozy. We had skylights in the room, as well. The $5 all you can eat crepes breakfast in the morning is such a steal and was the perfect cherry on top of a superb stay. Pour-over coffee, delicious hard-boiled eggs, fresh strawberries and bananas and warm, lovely crepes. Yummm!!!!

    front of airstream

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    Review Highlights - Metro Hotel & Cafe

    They also have four Airstream units that are permenantly parked and each has its only little "campsite".

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    Sheraton Sonoma Wine Country Petaluma

    Sheraton Sonoma Wine Country Petaluma

    (404 reviews)

    $$$

    The Sheraton Sonoma is in serious need of an update. The entire property felt old, lifeless, and…read morehonestly a bit haunted--not the warm or relaxing experience you'd expect from a Sheraton. My room had a very loud air conditioner that made it impossible to sleep with it on. I had to turn it off, but then the room became stuffy and uncomfortable, so there was really no winning. The window in my room faced the parking lot and appeared to open onto a balcony, but it turned out to be a fake balcony. The faux balcony area was made of old, dirty wood and looked neglected and worn, which only added to the overall run-down feel of the room. For the price and brand name, this hotel really missed the mark. Until major updates are done, I wouldn't recommend staying here.

    Absolutely the worst - most disappointing stay EVER with False Advertising…read more Key cards never worked to rooms, so WE and all other guests, had to keep going up and down l, up and down to front deak, Rekey Cards - 14 of them total in just 2.5 days. 14 Times. Not one person from staff said "hey ", let us come up to help you." Demanded to speak to GM. Non existent? NOT on property and they did not know his/ or her number? We spent 50 percent of our time going to and from the front desk as nothing worked. Dialed 2900 as the TV in Room said 2900 for Room Service There IS NO Room Service. Bar said we havent had room service in 10 YEARS. 10 Years ...still on TV Menu, TVs-worked when "it felt" like it only after trying 20 times to get the advertising OFF the screen of all their other world wide "Luxury" Hotels. Say what? Luxury? NO Laps pool as advertised. Non existent - just a teeny tiny Non working pool that said CLOSED. An old hidden gross jacuzzi, if u were lucky enough to find it, only big enough for 2 ppl, in a 400 room hotel? Sinks clogged daily. Not enough water to even flush toilets.Barely water to shower. And parking spaces filled with electrical trucks, PG&E, Propane Companies etc etc etc etc etc construction everywhere!!! both directions waking everyone up in this entire town. NO bicycles to get around, and our most favorite - We booked Because It showed a photo of a Luxury IN HOUSE Spa offering Facials and Massages. On Site. Non Existent. They took down the photo after hearing us complain, before we could snap a screen shot. Falling apart refrigerators. Video provided. Food that was so awful we threw away our meals twice. And the so called "up graded" EXTRA FEE paid, to the deluxe Top floor for appetizers drinks et . free 24/7. Crackers, and A Rotten Banana - Not even any WATER to make a cup of coffee with their own Coffee Machine. Literally folks. A ROTTEN Banana. We want a 110% REFUND for pain & unnecessary suffering and ruining our anniversary trip & house hunting which we have decided Never live anywhete near hereor youll regret it. Wouldnt buy a house near here if someone gifted it to us. Thats how awful this area is. oh! and NO Concierge or luggsge bellman, to help with luggage or cart ...even when we explained BEFORE PAYING we had a partially disabled person needing help and not far from elevators. We got furthest room away from elevators , IF you were lucky enough to find ANY signage. And the toom signs all mis numbered. great stay! Disgusted Engineering kept walking right into rooms - knocking up & down hallways, entering rooms without permission when all the signs clearly said. PRIVACY PLEASEDO NOT DISTURB. Illegal. And we never got any housekeeping even though they said they had the rright to come 2 times a day? heres a photo DAY 3 or garbage piling up. Disgusting representation of any Sheraton or Marriott Bonvoy. We will be cancelling our membership. Why woukd we ever stay at one again?

    Courtyard by Marriott Petaluma Sonoma County

    Courtyard by Marriott Petaluma Sonoma County

    (46 reviews)

    Stayed here again and while there have been improvements from our last stay in some aspects, other…read morethings didn't hit the mark-- it was an overall meh experience this time (3 or 3.5 out of 5 stars). Cons: - The hair dryer was missing from the bag labeled "hair dryer," and no one answered the phone at the front desk. We walked to the front desk to ask for a hair dryer and received a replacement. But once we got back to the room, that replacement didn't work and had to go back again for another hair dryer (which finally worked, yay~). - Shower water temperature didn't get very hot. Even at max temp, it was just barely hot. And I don't really take hot showers if it's not winter! The water pressure was okay, not weak but wouldn't call it strong either. - Room temperature was inconsistent. The thermostat wasn't accurate. I now travel with a portable thermometer (I'm a picky sleeper!), and the adjusting the thermostat would result in overshooting in either direction. It affected my sleep but I could also tell during waking hours. - House keeping didn't come clean one day. We came back in the evening so decided it was too late to call them to turnover the room. - Beds are too soft for firm mattress lovers. MT got some back pain by the end of our 4 night stay. - Toiletries downgraded from the last stay. Now they have Marriott-branded toiletries (not a big deal for me except for the lotion, since it didn't do much to hydrate my skin + tiny bottle). - The restroom door didn't slam shut this time, yay! Pros/improvements: - Still happy they have a relatively sizeable gym, which now has wipes! But there weren't any floor mats to use for floor exercises / stretching. - Big free parking lot. Never had issues finding a spot. There were also EV chargers available. - There were full sized shampoo, conditioner, and body wash bottles in the shower instead of tiny disposable ones-- hooray! Would be great if there was a full sized lotion bottle as well. Service was nice when we spoke to the front desk in person on checking in and for a hair dryer. There were too many slip ups to call this a smooth stay. We stayed here since we try to stick with the Marriott line of hotels, but I may try out another hotel next time.

    On a recent trip to visit friends, I ended up staying here as despite many options in town, most of…read morethe downtown hotels are oddly expensive. This was fine for my needs. It's a quick drive to downtown and most of the surrounding area, easy if you're exploring the wineries nearby. Rates were fair for the modern and clean quality of the place. They have a large free lot with no issues with parking. There's a pool and hot tub outside too. Check in and check out was easy, all the staff was friendly. The bartender was also very nice when I asked for glassware for the room. The room itself was good - clean, modern, nice view. This is a sufficient place to meet your needs if staying in Petaluma. It's central but requires driving everywhere. I would stay here again.

    Home2 Suites by Hilton Petaluma - Guest room bath

    Home2 Suites by Hilton Petaluma

    (29 reviews)

    $$

    Breakfast is great, we love the location (close to 2 great breweries, close to bodega bay and the…read morenorth Bay Area), the staff is all so friendly. There is a sweet front desk staff that works nights, I didn't catch her name. On one of our previous trips she was so kind to my kids remembering we were celebrating my son's birthday and gave the kids a Rice Krispie treat. Every time we see her she's always so kind and friendly. She is the best!

    I will never stay at this Home2 Suites in Petaluma again\…read more After driving for hours, we made a reservation around 2:00 AM while traveling because we desperately needed a place to rest\. We arrived at the hotel around 4:00 AM only to be told the hotel was sold out and that our check\-in wasn't until later that afternoon\. While I understand that hotels have check\-in times, we were charged for a room we were unable to use and simply wanted a refund\. The front desk clerk, Shanika, was completely unhelpful\. Instead of trying to find a solution, she argued with us, walked into the back office, removed her name tag, and refused to continue helping us\. That is not the kind of customer service anyone should expect, especially after traveling all night\. The next day I called the general manager, Max Childs, hoping he would resolve the situation\. Instead, he immediately defended his employee and told me, "There's two sides to every story\." Rather than listening to my concerns or trying to make things right, he came across as arrogant and dismissive\. I wasn't looking for an argument--I was simply asking for a refund for a room we never used\. Instead of showing empathy or professionalism, he continued to justify the way we were treated\. The hospitality industry is about taking care of guests, especially when they're exhausted from traveling\. Unfortunately, neither Shanika nor Max Childs demonstrated the level of customer service I would expect from a Hilton property\. Based on my experience, I cannot recommend this hotel, and I will never stay here again\.

    Quality Inn Petaluma - Sonoma

    Quality Inn Petaluma - Sonoma

    (157 reviews)

    $$

    Yeah, this was my second visit and for sure it won't be my last. There's so much to love about this…read moreplace. Let's start with the excellent customer service at the front desk. I had a long drive to get here and really appreciated that they let me check in when I showed up about an hour and a half before Check In Time. I understand that's not always possible. But they made it happen. I love the Free Parking. Places that nickel and dime you with charging for parking piss me off. Quality Inn Petaluma - Sonoma don't play like that. And the rooms here? They're clean. And the beds? Comfortable! OK, the pillows leave a lot to be desired, but I knew that was the case and brought my own pillow from home. Now you know too. The TV is small, but serviceable. The internet is free. There's an outdoor swimming pool (open seasonally) and a jacuzzi (open year-round). One of the things I love most about this property is that the rooms have a good-sized Mini Fridge and also a small Microwave. Apparently for comic effect the rooms also have a little black plastic coffee maker that looks like it was purchased for $5 at a WalMart Black Friday sale in 2006. I mean, who in the world is still using hotel room coffee makers to make coffee in their rooms? Ew! Especially when there's free coffee and breakfast in the morning in the breakfast nook next to the Check in Desk. The breakfast was evidently way more appealing to other guests than it was to me. Nevertheless, I genuinely appreciated it, even if I thought the selections and the quality were just kind of OK. The only really negative aspect of the property is it seems to be noisy AF during the day.Ugh! What's all the shouting about? I'm tryin to take a nap before the show here. Fortunately the noise wasn't a problem at night. It was quiet and peaceful after the sun went down. That's why I'll be back next Summer! Mikey C says: Quality Inn Petaluma - Sonoma, highly recommended!

    This was a good place to stay for one night, although I checked in late evening they were very…read moreaccommodating and the check in process was fast. I stayed in building 6, the rooms are enclosed with a locked door to the building and found the hallway to be a little stuffy. The room was spacious, it was dark when I checked in, but my room had more than enough lamps and lights that brightened up the place. I found the carpet to be quite grungy though, I slept comfortably surprisingly. They provided enough towels, the bathroom was clean, plenty of hot water and found the fan was a bit loud. Again, this place kept me safe, was able to get great rest and I was able to request a late check out at 1 pm with no issues. Front desk lady was very pleasant. The complementary breakfast was wonderful - blueberry muffins, scrambled eggs, fresh waffles, bananas, cereal, coffee. Oh and plenty of parking even with late night check in. Thank you.

    Motel 6 - m bathroom

    Motel 6

    (147 reviews)

    $$

    This was my first ever Motel 6 experience...I was very hesitant, but my usual Petaluma go-to hotel…read moreBest Western was sold out, and though my parents have a big 5 bedroom house, but they are hoarders...long story... BUT! Motel 6 was surprisingly pleasant enough, and felt like luxury hotel compared to my parents's house. Check in and check out was fast. The room was spacious and clean. Beds were comfy. The heating system was working well. The towels were soft enough. Free parking. My only two minor gripes is that there isn't a tissue box, or shampoo provided. $154 wasn't cheap, but this was a last minute reservation, and it was Labor Day weekend...still, this could've been at least $20 cheaper. On weekdays, you can you stay for less than $80. Oh well...regardless, this one nighter changed my perspective of Motel 6, and I would consider this corporate hotel chain again.

    I always stay in Motel 6's when on road trips with my dog, since they're dog-friendly and my son…read moreeven calls it my "favorite hotel", however, this changed my mind and is completely unacceptable. I could see these blood stains through the fitted sheet and pulled it back to discover this. There's NO WAY the housekeeper didn't see this when they were making the bed and there's no way this was even washed. I still think of this every time I see a Motel 6 and it makes my stomach churn. This was 4/3/23 and it still grosses me out. Accidentally ran across this picture on my phone and can't wait to delete it. Was too busy in my trip to bother with a review at that time.

    Metro Hotel & Cafe - hotels - Updated August 2026

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