I am surprised that I never reviewed Bob's. I've actually been purchasing furniture here for the…read morelast two decades. I have to say that they have an excellent selection and they stand by their products. In the past, I have purchased living room sets, dining room sets, and miscellaneous items from the store. All the times that I have entered this location. All the staff seems to be very helpful and polite, not pushy. don't let you roam around. Sit on everything lay down on the couch, etc. and enjoy your visit. They also provide snacks down in the back. There's ice cream and candy does come in handy if not alone. I would like to state one story about their warrantees, which I highly suggest you purchase. One of my purchases was a white leather living room set.. It was a rather large expensive set. it included a large sectional and I added to living room cheers and three Ottomans as I had a huge living room. I had this furniture for approximately four years and to my surprise the sectional on the backside started to peel. I was very surprised about this and I contacted them about replacement as I did purchase the warranty. I spent almost $400 on the warranty which most of my friends thought I was crazy. I'm a big fan of extended plans. Anyway, while I was speaking to Bob's customer service on the phone and requesting someone coming and take a look at my furniture as I wanted to put in a warranty claim to either repair it or replace it. I was informed that they no longer had this leather living room available and that they were not doing repairs on that model any longer. I found myself in a funny position when I asked what can you do for me? They said we can give you a refund so I readily agreed. When my refund came in the mail now mind you I still had all the furniture they didn't want to come get it. They didn't even come in inspect it which I couldn't believe. I thought they were gonna be sending me a partial refund of some sort however they sent me a refund in the form of store credit for over $4000.. yes they refunded me for my entire purchase the cheers the Ottomans and the warranty. Unless I fall in love with a piece of furniture somewhere else, I will always drop at Bob's. Now back to the basic review they have a very very large parking area so you will always get a spot. It's directly on route one so it's. And they have a great selection of furniture for any room or decor. Now when you go in if you like a couch or chair, they actually have different colors. You can order them in even though you don't see it displayed so make sure you speak to the sales person. They have a finance program positive, but I see it advertised when I walk around. Definitely consider Furniture.

I purchased some leather chairs that fell apart from Bob's. I bought the goof constitutional…read morespeaking warranty which they did not honor, enclosed as a picture of the bedroom dresser I bought, and what the material they used to make itsfrom it basically cardboard

The first sectional we ordered was a special order. The sales person ordered the pieces backwards…read moreand the quality was lacking. After a few phone calls they said they would give us a credit, we could order a new sectional and they would pick the other one up when it was delivered. We went to go look in store and the credit wasnt on our account. I had to call again on Monday and straighten it out. We went back to the store the following weekend, spent and extra $1000 on a sectional plus $350 on a warranty. The sectional was delivered but the console didnt line up and the cover was falling off. We waited a month for them to deliver a new console and that console had a broken piece of wood in the back. The 3rd console was supposed to be inspected at the warehouse before delivery. It had a decent size run in the fabric right on the console arm. Not wanting to take another morning off work for another delivery they offered me 2 options. 10% back or 20% back and the warranty we purchased would be canceled. Absolutely ridiculous. The quality is absolutely junk! Do yourself a favor and shop elsewhere!!!

I see lots of one stars but my experience was a good. Found the set we liked asked about how quick…read morethey could deliver so bought it Friday afternoon deliver Saturday morning. Raynham MA store.

I bought a queen size mattress. Later on found out a cheaper price on mattress firm website a few…read moredays later. I didn't realize there is certain restriction on price match guarantee program and the returns also required restocking fee. Sales manager David provides me another option through exchange to help me to get the better price and waved restocking fee. I would say Costco or other big store has better return policy or may have better price match policy. I would still give 5 stars because sales manager David was very helpful and also very knowledgeable.

The fakest snake oil selling sales team Ive ever met. Every single step of this experience was a…read morenightmare. We were given a dirt soaked mattress told to deal with it temporarily after no solution was in sight we decided to pick a different mattress but on delivery the drivers wouldnt take our "dirty mattress " and left the house a mess and jumped in there truck and left with our new mattress. KAT WAS THE WORST!!! She didnt take note of the disgusting mattress they first delivered. THEY ARE EVIL!!!! They didnt answer emails or calls we had to go back into the store to get there attention worst experience imaginable

Quick service. On time delivery. Very happy with quality of furniture. That's all I have to say.read more

We had a good experience in the sleep lab buying our VERY expensive Temperpedic king mattress. And…read morethe salesman assured us that delivery was under contract to a very reputable company and we would have no problems. Comes delivery day and we get a call that they cannot deliver the mattress because it was in the truck all night and it FROZE - thus being unable to fold it in half to bring it in without breaking it. Are you kidding me? What "reputable" mattress mover leaves an item susceptible to freezing in an unheated truck in an area where overnight temperatures are often below freezing? And even if it does freeze, well just ship us another one! You're big enough to be able to do that. Nope, had to be that mattress and we have to wait till it thaws. Almost comical had we not been so inconvenienced.

So after moving into our new home we wanted to get new beds for everyone in the house. Went to…read moreseveral places for good prices and delivery options after looking at many local places I finally found the store of our dreams not only did they have everything we needed they were able to work within our budget to get the extras we wanted . The customer service is unparalleled. The products they sell are exceptional. I cannot thank the entire crew from the general manager to the sales man whom I can't thank enough. From the second I walked into the store to the final part of the delivery he was right by our side making sure he showed us the very best service he could. Thank you to the delivery staff for setting everything up and even help with removal . Moving can be very stressful but these guys made everything so seemless. I recommend this store for all your bedroom needs and WANTS

Choosing a mattress can be difficult but Felipe was helpful and informative. He was patient while…read morewe were in the store and never made us feel rushed. This store takes the stress out of buying a mattress which you can't say about the big chain stores. All the staff from the ones who answered questions over the phone to the ones who delivered the mattress were kind and professional. Need a mattress? Go down and talk with Felipe or one of the other guys in the store.

Thank you for your low price, we like your services and your fast delivery. We get the best rice…read moreBedroom set for 999.99. Thanks a gain

Highly satisfied, my husband and I purchased a bedroom set. I couldn't be any more joyful.read more

Quite well organized for a Big Lots, the shelves were stocked properly and the aisles were clear…read more It was easy enough to make my way around the store and look for a few things that I had on my little shopping list. Prices are well marked and the displays are good. I got a few things for my apartment including a shower curtain and a bath mat, plus some greeting cards for a pretty good price. Big Lots probably falls between a Dollar General and Walmart for prices. It's good, but you can possibly do better if you're willing to make effort. But for me, this was easy and convenient and A-OK.

Nice employees. They talk to you like you are their neighbor, family. Very kind people. Working…read moreduring the corona virus time. Our family appreciates this! Love the 'Harvest Cheese Puffs'; no chemicals, no msg... Lot unusual items, food. Some health food. Sells beds, quilts... Their bird seed 'Morning Song' also has no chemicals, sulfites. Birds like it.

I'm a little behind writing this review since I purchased my furniture about a month ago in…read moreSeptember, but as they say, better late than never! I'll start by admitting I was incredibly indecisive during the entire furniture-shopping process. It had been over 15 years since I last bought furniture, so the thought of making the right choice was both overwhelming and a little scary. I wanted quality, style, and value, and I'm happy to say I found all threat Adams Furniture! I want to highlight the patience and professionalism of the sales associates who helped me. Marco (I hope I have his name right -- green eyes!) was so helpful, relatable, and understanding during my decision-making process. But it was Taha who truly stole the show. From start to finish and even long after my furniture was delivered, his service was nothing short of exceptional. Taha didn't stop helping once the sale was complete. He continued to assist me even after my furniture was in my home, offering ideas for color palettes and helping me figure out the best way to rearrange my living room. When I was considering returning my original purchase for a new arrival, they were so accommodating and explained that while there would be a delivery fee for the exchange, the fact that the option even existed spoke volumes. Many stores don't offer that kind of flexibility. In the end, I decided to keep my original pieces. The furniture is beautiful, reliable, and more affordable than many other places I looked. And the service? Unmatched. Taha treated me like a valued returning customer from the moment I walked in with incredible hospitality and a welcoming approach. He remembered my name, offered snacks and a non-alcoholic beverage during my lengthy visits, and created a warm, welcoming environment that made the whole experience enjoyable. He never made me feel like he was judging me for my indecisiveness or inability to choose something right away. What really says it all is that I actually cancelled an order I had placed at another store because Taha's personable presence, honesty, and professionalism made me trust him and trust the quality of what I was buying. Because of that, he earned my loyalty. Now, almost a month later, I'm still happy with my purchase! Thank you Taha! I can confidently say I'll be coming back here for any future furniture needs. Trust is everything in a big purchase like this, and they've absolutely earned mine. I ended up getting the Draycoll loveseat and sofa recliner by Ashley. One thing I also appreciated was that this review came from my own volition -- they didn't harass me to write a review, which makes this an even more honest one. Lastly, if you are using one of those buy now, pay later options, just make sure to read the fine print and understand the commitment you are making. Happy shopping! September 2025 -Nathalie D

This company is a fraud. They did a total bait and switch when I purchased a bedroom set. The…read moretotal for the set was $1,800 and the sales person set up payment arrangements so I could pay over 4 months interest free. The payments had to come out as an EFT from a checking account and they would not accept a debit card. Every two weeks for 4 months and the purchase would be paid in full. I made a cash payment of $300 at the time, which was never noted on the receipt. They took that money to pay for delivery and take away of the old mattress. Once the 4 months were up they continued to take payments and when I called the credit company I was told I needed to pay the full amount of $5,000 which was the amount of credit I was approved for on the date of purchase. I refused to pay any additional as I never used the remainder of the credit. They tried again after I put a stop payment on my account, then tried to put a payment through the debit card they refused to use initially. I was made aware on the purchase date that if I did not pay in full over the 4 months that the interest rate would be 50%. Absolutely outrageous!! The credit company tried to negotiate over the phone to get any amount they could to fulfill the total of $5,000. I am still fighting to get the payments back and resolve this matter. DO NOT TRUST ADAMS FURNITURE OF IT'S SALES ASSOCIATES.

I guess that we made a mistake trying to support small businesses. I thought small businesses were…read moresupposed to be kinder to their customers. Long story short...ordered a bedroom set was here in 2 weeks (Great!). Except one of the dressers was damaged when we picked it up. After a rude encounter with the furniture loaders, we were unsure of it was reordered. So we called after a few weeks and were told it would be here in 2 weeks (rudely). After 2 weeks we called again and were told another 2 weeks, so 3 weeks later we call again only to get a very mean man (the owner I believe) who then told me that I was rude after calling him out for being rude. never In my life have I been rude to any retail employee and never have I ever left a bad review, but this was enough. good luck shopping there.

The owner of this store should learn how to do business in the first place. I called the store 5…read moremin ago to ask about a price for a bunk bed as I'm looking to furnish 3 rooms for students and the guy who answered the phone didn't know the pricing so he asks the owner next to him. I guess he forgets to put it on mute as I could hear everything they are talking, so he starts bashing me in front of his employee because.. ''I'm calling from a craigslist ad and I'm not looking to buy anything anyway''. He tells him to not even mention a price or a brand to me cause I'm not worth it anyway, since I'm just shopping around. I guess your customer service needs some improvement then, and I'm sorry I was just looking to get 3 rooms worth of furniture.