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    Metro Movers Co

    1.0 (1 review)
    Closed 8:00 am - 5:30 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Metro Movers Co

    In-state moving

    Out-of-state moving

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    11 months ago

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    William D.

    Have a good Brendon, may God bless you

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    Eagle Movers

    Eagle Movers

    4.9
    (91 reviews)

    I received competitive pricing, and the communication throughout the entire moving process was…read moreclear and professional. All documentation was provided on time, and the movers arrived as scheduled. I had my items moved from Los Angeles, CA to Dallas, Texas in a POD. Unfortunately, my TV was damaged during the move (unclear if it was from the POD, but I doubt that since the TV was against the king size mattress). One of the movers later stated that he had noticed damage to the TV box when he unloaded the tv from POD but did not bring it to my attention at the time, which was very disappointing. However, the owner Joey, took the situation seriously and handled it with genuine empathy and accountability. I was extremely frustrated from the move (it's really a lot to handle) and Joey was kind and patient as he listed to me explain what happened. He suspended the team member involved, made it clear that he wanted to put the customer first, and worked with me to make things right. After I provided the original receipt for my TV, he sent me a check for its full original purchase price and did not waste time to go through insurance. I didn't buy additional insurance, so at most if Joey had went through insurance, I would have received $40/$50 back for my tv at $0.60/lb. He said he wanted to make sure we reached an agreement that felt fair. I truly appreciate Joey's customer first mindset. Although the damage was frustrating, I greatly appreciated how Joey responded. He's been in business for 25 years and stated that accidents happen and what he cares for the most is customer satisfaction. His integrity, compassion, and willingness to stand behind his company ultimately left me with a positive impression. I would highly recommend Eagle Movers and I will definitely be using their services again in the future!

    We had a great experience with Eagle movers. They were on time, communicated well, and made sure…read moreeverything was satisfactory before they left. Jorge, Omar, Angel, and Darwin were all very professional and quick to get us moved!

    Firehouse Movers

    Firehouse Movers

    4.4
    (232 reviews)

    I can't say enough good things about this company and their employees…read more Setting the appointment was a breeze and the move itself was flawless. Very nice workers, a strong work ethic and good manners. "Yes maam" goes a long way with me. AND the actual cost was significantly less than the quote I agreed to. Firehouse Movers is who I'll call with any future moves.

    BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

    DFW Moving Company

    DFW Moving Company

    4.1
    (169 reviews)

    Thorough, efficient, highly professional. Would book again if I had to move again!…read more For help moving mostly just my large items (couch, bed, tables, etc) into a third floor elevator-less 1b1b apartment on a hot Texas June morning, Marlin and Gary with DFW moving company were exactly what I was seeking. Workflow: - straightforward online form instead of trying to make a phone call during business hours while at work - email confirmation right after submitting form and again two days prior to the move - as described in their email, on the morning of, I received a phone call within an hour before, informing me that they were on the way - they arrived just before the scheduled time (I was their first move of the day) - I had packed the things I wanted them to move in advance, so I showed them the piles of things I wanted them to move - we signed the contract (all the things I expected + insurance option, with the default basic option as a price per weight reimbursement for any damaged items) - without even having to say much to each other they knew where to start - wrapped all the big furniture in blankets and duct tape - couch cushions were temporarily a little squished as they do during a move, but there were no damages to anything - after the move, I verified that everything had been moved and signed the post-move part of the contract Pros: - perfect workflow for a zellenial who's used to ordering things online and they magically appear - the team understood that my goal was to stay within the 3h, told me it was definitely reasonable, and were ultimately able to accomplish it - paid in cash and exactly as quoted (minus the $75 deposit) with no surprise fees and no extra charge for supplies or gas or stairs

    The guys, Jimmy,Alonso &Davion where very professional &…read morefriendly they moved my property like it was their own. Great job The only thing was keep the appointment time. Thanks, Tommie​

    Fantastic Moves

    Fantastic Moves

    4.3
    (105 reviews)

    I recently moved from a high-rise in downtown Dallas and hired Fantastic Moves for the job. Due to…read morethe complicated nature of the move and distance between my apartment to the moving truck, I was concerned about the movers being able to manage within the allotted time. However, the crew (Drew, Sylvester and Bradley) were extremely efficient and was able to move me with no problems. They took extra care with my king size bed and mirrored furniture, making sure those items were well-protected. Once they moved me into my new home, they made sure my furniture was placed exactly where I wanted, boxes stacked neatly and all packing materials removed promptly. The guys were professional, courteous and most importantly, efficient. From the first encounter with Russell Guffey, who reserved the move, to the last encounter with Drew and the team, I have nothing but high praise for this company. I would absolutely utilize them again for any moving needs, with a special request for Drew, Sylvester and Bradley who totally rocked!

    Fantastic Moves poorly packed our $3,200+ 65-inch Sony Bravia A90 TV for our recent move from…read moreDallas to Austin, TX. On seven previous moves over a span of 36 years, never was our TV so flimsily packed. Past movers built a wooden crate to fit the TV, with abundant packing around the TV inside. Not so in this case. When movers unpacked our TV in Austin, there was a large, long crack in the screen and the TV wouldn't work. I took it to Bond's TV Service in Austin and they determined that the TV could not be fixed. A replacement panel for it was no longer available. I spoke Nick at Fantastic Moves about the loss and he indicated that their insurance would pay us 35 cents/pound, which translated to about $27. How ridiculous! He agreed to speak with the owner of the company about my request that they provide a more fair adjustment for our loss, but no action was taken. Silence was their response. We had Fantastic Moves put our things in storage in Austin for about three weeks while we bought and closed on a house purchase. We then hired Unicorn Movers to bring our goods from storage to our house. So Nick immediately blamed the local Austin movers for our loss, refusing to take any responsibility. I am attaching photos of the cracked TV and the crushed corner of the cardboard box that Fantastic Moves used for our TV. You be the judge. If you value your TV, don't hire Fantastic Moves.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.4
    (211 reviews)

    After reading everyone's comments, I am actually blessed to have had these 3 workers, Jr (in…read morecharge), Jay, and the kindest elder gentleman named Raymond, showed up to my home two days ago, a call that was made in urgency and within 2hrs from calling, while I was stressed and unable to unload my UHAUL to avoid having a stroked doing this all myself, they showed up and finished everything under 4hrs. So, if you want the right workers to come help from AMS and you want it done right, you might want to request these 3 workers who work amazing together and were very careful with putting my items in my home for me. Many blessings to you three and AMS DOES have great workers, at least I can attest for these 3 employees. For the record, I am retired military 20yrs with multiples moves during my active service and they sure as heck did a better job than the moving companies the military contracted with!

    Do not EVER use AMS Moving. I had used them twice in the past 6 years in Dallas and experienced a…read morevery professional move both times. The price was fair and reasonable. I had quite a bit to pack and move in June 2025, and moved into a three story townhome. Considering that, I felt $3500 was a fair price. Last week, after downsizing quite a bit, doing most of my own packing (much of my stuff had never been unpacked and was still in AMS boxes from last year., I called them again based on my experiences in previous moves Unfortunately I didn't read recent reviews. They offered a "complimentary" kitchen packing, which I accepted. (It's not complimentary!) The crew of three men and one gal showed up- gal in charge. One guy was great, the other two did t speak English and were like two of the three stooges. Laughing. Goofing around. Boss lady stayed in the truck and listened to something with headphones for hours. Then she decides to start packing the kitchen after 5 hours which ran the clock even further. Two Stooges Moe and Curly dropped my sofa, damaged the frame. They continued to mess around. Unloading was even worse.. I don't want to pay for someone to screw on lampshades. I need assistance to MOVE boxes and furniture. The guy who was hard working left between loading and unloading. In short: instead of the quoted price of $3500, I was charged $7500! I called customer service and they knocked $400 off labor because the fourth guy wasn't there to help unload. The movers broke a mahogany dining room chair, damaged my buffet, sofa (then tried to hide the damage) and a few other items. I will never ever recommend them again, nor will I use them to move again. Horrible customer service from Troy, horrible experience with YaYa and her two stooges. They acted like college kids helping move for beer and pizza! Hideous!

    Metro Movers Co - movers - Updated August 2026

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