Danny was super fast and didnt lie and try to upcharge for something that wasnt wrong. Amazing…read moreservice!!!!

My daughter and I went to see if they can fix her iPad. She had broken off a piece of the charge in…read morethe port. We were warmly welcomed and explained what happened. The lady said she would try and remove the item if possible if not then we might have to completely replace the piece. She said it could take about 30 minutes, she was gone maybe 5 min. As we walked around the shop there were so many cute items and offered more than just your typical phone/electronic accessories, really cute hand bag and earrings. She was able to remove the broken piece and fix the iPad. It was such a reasonable price and quick service. I believe she was the owner I would highly recommend using this business. We will definitely be coming back not just for repairs.

I visited this store to help an elderly person with his stolen phone. The associate was very…read morehelpful and knowledgeable. His name is Martin, he is an asset to the store.

From the owner: Switch today & enjoy America's largest 5G network.read more

This Sunday Oz at the store is very helpful really help me with my phone situation I truly…read moreappreciate it very much great customer service great attitude good guy if you need any phone services see those guys really good at what he does he deserves a raise and a two week pay vacation on cricket wireless thank you Oz for your help really appreciate you man God bless you

Supervisor refused to follow company's policies. Would not accept a return, even though the return…read moremet all the requirements. Refused to call corporate. Also, did not follow corporate guidelines relating to the 25 dollar upgrade fee. Unreal!!

This store is very accommodating, reliable, and problem solving highly recommend going hereread more

Quick responses, very accommodating, and just overall good experience. highly recommend.read more

I visited the T-Mobile store in Woodland (Bronze Circle) expecting assistance, but instead had a…read morevery frustrating experience. Before even confirming whether the phone I was interested in was in stock (it wasn't), my plan was already switched over and completed. On top of that, two extra lines were added to my account without my approval, increasing my bill for no valid reason. What should have been a simple visit took nearly two hours, and I then had to spend another hour on the phone with customer service just to have the unauthorized lines removed. This felt deceptive and completely avoidable. I would strongly advise being extra cautious when dealing with this location and reviewing all changes to your account before leaving the store. The employee who assisted me was Daniel M. (Danny), as listed on his name tag.

Brandon Carabez is a fantastic employee. Helped us in several ways and solved all our problems…read more He was wonderful!

Store employee handled my exchange incorrectly which cost me $150. The manager, Jay, blamed online…read moreBest Buy for the issue and said it would be fixed with a phone call. When calling customer support online, they stated the store processed the exchange incorrectly and were at fault and that there is nothing that could be done. Costly error and will not be making purchases at Best Buy again after this runaround. I also see a number of comments mentioning poor service from Jay- maybe that should be followed up on

Fonci, your amazing, my little brothers computer was broken. We had multiple accounts and were…read moreunable to find it with the warranty for the computer/laptop. He was very patient with us looked for the receipt and found it. He made sure we got the laptop in/sent out. My little brother had/has school he is now bc of Fonci finding receipts able to get it repaired. I'm so thankful we are so thankful for him. Very much in shock that we were told we would have to pay 3-5 hundred.

Thank you Natasha! I came in needing my phones screen…read moreprotector replaced. She replaced it for me and applied my warranty discount. She also mentioned to me that they had lense protector's for the camera on the back of the phone, I had no idea they existed. She put it on and it looks great! It's a cool black color, and my camera quality seems to be even better than it was without it. 5 stars - Isaak 08/23/2025

Terrible service was sold infuriour phone with wrong size screen protector and was sold a cheap…read morephone protector not an otter box like I wanted go somewhere else !