I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

very good deals on new phones was able to get a awesome discount on my monthly plan as well!read more

i went to this store to have a phone activated, the phone was a new boostmobile phone that came…read morewith a sim card. the unit was new on the factory box unopened. the carge was 35$ and if needed 9.95 for a sim i pointed out that the phone has a new sim card with it. after i left i noticed that i was cgarged for a sim card. the store refused to refund the coast of the sim card. the employe stated that thier sim cards are whit and use a diffrent set of towers, i know this to be a lie refused a refund and they redfused to give me a number of the owner or a managere. i had to go to boost mobile to get this taken care of. so if you want to get ripped off this is the place to go. i was lied to and it was not the amount, it was the fact i was taken advantage of and no one at theis business cared in the least.

This spot has the best deals got a new phone for free when I was tired of getting jerked around but…read moremy previous carrier.....I came here and Sean gave me a deal I couldn't refuse, the guys here have great customer service and are quite pleasant to be around

Best boost mobile Location I've been to yet . Service is fast & great and the customer service lady…read morewas very nice Maria M. Was all in there by her self making it happen I switched and got a great deal on the iPhone 8 as well as hook ups with a tempered glass screen protector and a nice otter box case . She's a very sweet girl and deserves some type of raise or a cool manager position shop was nice and clean but yeah Call and ask for Maria M less complications with her I give her a 10 stars also every 4 months your eligible for an upgrade waiting for the plus but don't hesitate call now !

It was such a nice time, we went in to get my Father a phone for Father's Day, his phone being…read moreabout 10 years old It was such a pleasant time, Dan helped us out a lot and although it was a little bit more than we expected Dan walked us through every process and explained it easily so we understood. He was also enjoyable to be around and talk to, it felt like talking to a genuine person which I value and appreciate rather than a soulless salesperson. We ended up saving him money on his internet and getting him a nice phone so it was very much a good experience here :) Thank you Dan

I went in thinking it would cost me money, but it actually will save me money. The representative,…read moreChris, suggested I should be on a senior plan, after he explained all the benefits. I really appreciate his help.

Fortis provides and exceptional and comprehensive service! Dave, Mike and Luke made the transition…read moreeasy, provided training to the staff, answered all our questions and found great alternatives to make the flow of our office run more efficiently and smoothly. We previously used AT&T and they had horrible customer service and the internet was so slow and frequently lost connection. Making the business decision to switch not only saved us a lot of money but also elevated our level of customer service we can provide to our patients. With a quicker internet, a multitude of options and great knowledgeable staff, I only wish we would have made the switch sooner!

We used fortis as our IT company for the last few years and hired them to move our server to "there…read moredata center" after 4 months we had our launch date on a Monday. We were shut down for 2 days with computer problems and for the next 2 weeks had nothing but problems and downtime. We told them to move our stuff back to our inhouse server only to find out they actually tried to put us in AZURE Microsoft cloud base . That was never discussed and they decided to to that on their own without any change order and lied and said that's what the plan was when literally we had them in our office and thru emails stating that we are moving to there data center were they have space. Our software at that time was not going to work in that platform due to the amount of data. We decided after all the problems to cancel our service to only have fortis strong arm us and held us hostage. We disputed a $1900.00 charge for services they were charging us but not providing and finally after a back and forth with them we agreed to pay as long as we can get our credentials and then they said they were going to audit our account. The next week they sent us a bill for 8,000 dollars for magical tickets from 2 years ago ,gave us 24 hours to pay or they would disrupted out ability to work and that is exactly what they did .block our staff and took over our computers. We ended up paying them 10,000 as basically ransom. They are dishonest and they claim to be there to protect you from viruses and people taking over your computer but they are the ones you need to worry about. It has been 2 months cents our cancellation and guess what ,not one computer problem except from the computers we bought from them . So weird that having the "big IT company with multiple calls to fix computers to not having any problems at all says a lot. The light at the end of the tunnel we also cancelled our VoIP and found a new vender that was less price and more features and we are not paying 2400.00 a month to them for there contract. It was a blessing that they performed so poorly as we found better solutions. If i can save one person from this nightmare and them using a company that will charge you for services they are not providing then this review is worth it. If your looking for a honest IT Company they are not it. you can look online and see this is common practice for them.

I got there when it opened at 10am and still had to wait behind four people. Or maybe I'm just…read moreimpatient. On the other hand, the Hispanic guy who took care of me was very very thorough and efficient and I am sorry that I cannot remember his name but he was great!

I'm a First Responder EMT and for the past 2 years I've had recurring issues with the verification…read moreprocess for my First Responder Discount in the T-Mobile app. Normally, I've been able to resolve this without much trouble at the Douglas Blvd, Roseville location. Today I stopped by the Madison & Date location in Sacramento, and it was by far the worst experience I've had in my 10 years and 7 months as a loyal T-Mobile customer. The representative, Tay, was unhelpful from the beginning. He first claimed there was "no such thing" as a First Responder Discount -- despite the fact that I've used it for years. I showed him my driver's license, EMT license, and paystub as proof of employment, and asked if he could manually verify and update the system since nothing has changed with my job in over 3 years. It was clear he didn't know what he was doing, so I politely asked if he could get a supervisor or someone with more knowledge. He ignored my request, offered no effort to escalate, and finally told me: "You don't qualify, and there's nothing I can help with." On my way home, I called 611. The representative over the phone was the exact opposite -- professional, knowledgeable, and kind. She quickly confirmed my information and extended my discount for another year. I give 5 stars to T-Mobile phone support, but zero stars to the Madison & Date location. T-Mobile, I've stayed with you for more than a decade because of your service and support, but this is the first time I've ever felt dismissed and dumped by your in-store staff. To the supervisor of that location: You need to do better.!

Humberto Romero provided excellent service during my WiFi installation from start to finish. He…read morearrived on time, was professional, and immediately put me at ease by clearly explaining what he was going to do in a simple, easy-to-understand way. Throughout the installation, he worked efficiently while still making sure everything was set up correctly and optimized for my home. He was patient in answering my questions and made sure I understood how to use and manage my new WiFi before he left. What really stood out was his customer service-friendly, respectful, and genuinely focused on making sure everything worked perfectly. He was also very kind and friendly with my cats, which I really appreciated and made the whole experience even more comfortable. I truly appreciate the smooth experience and would absolutely recommend Humberto Romero to anyone needing a reliable and knowledgeable field service technician.

My transactions with Sonic have resolved since 2017. I remember there were a lot of issues since I…read morewas the first person in my building and they had to rewire and configure everything. The speeds are some of the highest with fiber optic. It is true that I can reach a real local person within minutes. All pluses so I have stayed.