Only restaurant in Hyatt Grand Reserve not ran by Hyatt. Wait staff was adequate Not their fault…read morethey are understaffed. Drinks were ok, not as good as other places in the resort. The drinks we originally ordered that the waiter suggested weren't available. The soup of the day was pea soup that was the highlight of the evening. We had the grilled octopus for an appetizer. It was ok. My wife ordered the fried fish filet for her main course. The breading was mushy and vastly under-cooked. She took one bite. No one questioned why she didn't eat it. I ordered the whole snapper stuffed with shrimp. Beautiful to look at but the cream sauce completely masked the taste of the seafood. Sometimes, less is more. This meal was very expensive for the quality.

Last night, we drove a bit to get to Pasion for what was hoped to be a great dinner. And we were…read morenot disappointed! Four stars for the food. Plus one star for the stellar ambiance. This restaurant is one of several located within the huge and beautiful Gran Melia Resort. We had eight people, but were still seated within five minutes without a reservation. The waitress arrived promptly and took our drink orders...then she recognized my nephew. It turns out that my nephew's grandmother is a chef here! So we ended up getting a VIP discount on our meal! Bonus! I ordered a regular Sangria and water to drink with my meal. The Sangria serving was large and delicious, but I didn't detect a lot of alcohol. It was very good otherwise. For dinner, I ordered the Churrasco steak with a side of veggies. When my meal was delivered, it was hot and it looked delicious (photos included). I tasted the veggies first. They were served in a butter and onion sauce that was really delicious. The veggies were steamed, but not overly cooked so they were crunchy still. They were basically perfect. Then I took a bite of my steak. As I cut through it with the knife, I could feel that is was soft and tender throughout. My first bite was awesome! In fact, the entire steak was awesome. The only thing I would change is I would add a slight char to the outside of the steak. My meal was just very, very tasty and I loved it. Everyone else in my party ordered Mofongo of varying flavors or chicken strips and fries. Everyone expressed that their meals were delicious. Okay, so the food is great. Now, for the atmosphere! The location within the Gran Melia resort is just FREAKING DREAMY at night! It's one of those places that you go to once and dream about for the rest of your life with pools, candles, marble floors, fresh flowers everywhere, water everywhere, fountains, lots and lots of private beds with curtains, and breeze blowing just right, etc. It's located next door to a Trump Golf Course and Resort. But Gran Melian's atmosphere actually seemed a lot nicer than the Trump resort! Anyway, with the warm night air flowing through the restaurant and the AMAZING ambiance, this was one of the nicest meals I've ever eaten. I can't wait to stay at the Gran Melian for a few days! Recommend!

What an amazing Puerto Rican culinary experience! It might be a small place in a strip mall but…read morewell worth the stop. We were at a hotel across the street and ended up eating there twice. Should have 3 times. Get the mofungo!!

I've been going to Mi Casita for so many years.. Like 30 years.. Every time I visit and stay in…read moreIsla Verde I'd make it a thing to eat there. The food is good and serves it s purpose. My last meal before my departure was good. I had the or hugs de pollo with rice, beans, Mofongo and Tostones.. the Chicken was good. Nice flavor.. Mofongo was good as well.. Rice worked too.. Hard to mess that up.. The tostones were a bit soft.. I personally like mine a lil crispy.. a bit thinner/flatter but they were cool.. service was on point as usual. Very nice staff. As far as ambiance, it's a basic, dimly lit spot.. Didn't hear any music in the background. Just some patrons enjoying their meals. It's was a nice experience and good meal. If you're looking for a good and convenient spot for some Puerto Rican food give them a try. Have a good one yall! -Ray

To provide some context for the story I'm about to tell, I need to explain why a white Anglo-Saxon…read moreProtestant from the beautiful state of Kentucky came to find himself in the tropical paradise known as Puerto Rico. I happen to be a member of a church, which I will not name, in my home state. Said church happened to be providing a one-week youth mission trip with a reputable Christian organization. I was on that trip. It was the fifth night of our journey when my group walked into a restaurant, the sign above the door displaying the name "Metropol" in bold lettering. This establishment was night and day compared to the first restaurant we happened to dine at. To start, Metropol's interior design was elegant--dark colors, well-placed lighting, and walls tastefully adorned with photos and artwork of the island's various attractions. By contrast, Vaca Brava (located in Old San Juan) was rowdy, reminiscent of a Texas Roadhouse in the most unaesthetic and tasteless way imaginable. Other differences included the wait time, prices, and food quality, all of which were significantly better at Metropol. It was within the walls of Metropol that I had the fourth life-changing dining experience of my life, and the most spectacular detail is this: it wasn't even my food. No, though the dish I ordered (in fluent Spanish) was worthy of five stars, the sandwich that changed my life was ordered by Xavier. Any additional information about Xavier is irrelevant to the story. All you need to know is that, for the low price of five dollars, Xavier sold me a fairly large piece of el sandwich de bistec--a sandwich listed only in Spanish and tucked away in the "Special" section of the menu. I truly believe that if I were to detail the full breadth and depth of the flavor that entered my body the moment my teeth punctured that soft bread, I would need to write more than any man has ever written. The combination of steak, cheese, and who knows what else that lay within the masterpiece I was tasting was enough to convince me that it could not have been crafted by human hands, no matter how gifted. No, this sandwich was something else entirely--something I can only describe as divine. One bite was enough to make me close my eyes and sink back into my chair. The world fell still around me, and suddenly, everything was dark. I drifted through this void for what felt like hours before noticing something bright swiftly approaching. As it drew nearer, I realized what it was: me. Or rather, me before entering Metropol. I watched myself for hours as I went about my daily tasks, living the only life I had ever known. This vision of myself gradually began to fade, quickly giving way to what I can only imagine was my future self. In that moment, I realized that everything in my life had been leading up to this experience and that everything in my future had been decided by the simple fact that my youth leader chose to take us to this specific restaurant. When I finally floated back into the body of my former self, there was no food left on my plate. I will never forget this place. It has changed my life, and I hope it changes the life of whosoever happens to stumble upon this review. Overall, pretty good food and fast service. Five stars.

Llevo yendo a este restaurante por años y la calidad de la comida y servicio ha bajado en las…read moreultimas visitas. Aun asi, no se porque los sigo auspiciando La host, muy mala actitud. Nos puso en una mesa que mientras estuvimos esperando, por ahi no paso un mesero en 10 minutos asi que tuvimos que salir a que nos pusiera en otra mesa. Pedimos empanada y aquello parecia que la habia pasado un truck por encima. El bistec De lomillo no podia ser mas finito!! La yuca ni que al mojo... seca, amarilla y nada de sabor. Los peores tostones. Eso ni los aplastaron de lo gordo que estaban. Lo siento pero por ahora, no vuelvo en buen tiempo. RIP Metropol Guaynabo.

I sat at the bar and had the greatest bartender Angie!! She was really attentive but also super…read morehelpful with giving us some recommendations for our trip. It truly meant a lot to me that she went out of her way to help make sure we would have a good trip.

Found this spot towards the end of our trip. The live jazz music was on point! They did a Miles…read moreDavis tribute that did not disappoint! The food was great and affordable!

Appetizers we're decent, we had Bacalaitos and Alcapurria…read more Came fast, server took our order. Our main dish was a vegetable paella and the pulled pork risotto. It took almost 30 mins to get to us while the other 2 table came later than us and got their food faster. Food came, my wife's food was fine, mine was not, I can tell that my plate sat in the heat lamp for a long time, cause the pork on top had solidified and dried up, and to top it off, the risotto was not cooked. U can feel all the grains on the rice Server barely checked on us after the appetizer, we had to call in the front of the house and manager to get our concerns.

Cold and dark inside so bring a jacket and jacket and you might have to use your phone as a…read moreflashlight to read the menu. Mofongo This is one of Puerto Rico's national dishes - Mashed plantain mix of green and sweet plantains and cassava. Added overcooked and dried out Carne Frita (fried pork) on the top. Nuestro chillo de la casa con arroz guisa'o House red snapper with Platos seasoned rice. Very flavorful and a good sized fish - there is a 1 and 3 pound option. I did think there were a lot of bones to have to navigate around. Service is good not great. For some reason, there is a bottle of wine on top of every table. That's all...

Unfortunately, our experience at El Platanal was a bit disappointing. The food was good, but…read morenothing really stood out enough to make up for the service, which was definitely lacking during our visit. At first, I wanted to give them the benefit of the doubt and assume they were short staffed, but that did not seem to be the case. The amount of time between ordering drinks, receiving appetizers, and finally getting our meals was simply too long. There were stretches where we were left waiting without much communication or attention from the staff, which took away from the overall experience. On the positive side, the restaurant itself is very nicely designed and has a great atmosphere that fits perfectly with the laid back, tropical lifestyle of Puerto Rico. It is an inviting space and definitely looks like a place where you would expect to have a great local dining experience. Overall, the food was good and the atmosphere was enjoyable, but the slow and inattentive service kept the experience from being what it could have been. Hopefully we just caught them on an off night.

This place is all over the island. They have many locations. The food at one place was good. We has…read morethe chicharon de pollo. Fried chicken chunks with rice and beans. And we got the grouper plate with rice. (Wet rice). Everything was excellent, and tasted good. The service was excellent. They had water and it wasn't a problem.

This place is a banger ... and I know bangers…read more Put it like this. If my mom cooked this good I would have never left the HOUSE. Amazing steak and yellow rice with abichula. Food was amazing after a 3hr hike at el yunque ! Service was fast! We ate outside and as a storm passed and got to enjoy good food and vibes.

Right after visiting El Yunque Rainforest we were hungry and while driving down we saw El Yunque…read moreTreehouse so we looked at the menu online and said sure let's give it a go. A good sized parking lot and they have indoor and outdoor seating. We were greeted by Abnier who was our server and bartender. He told us inside was extremely hot, it would be better to sit outside by the fan- which we did. We did peak on the inside and it was lit up nicely and they had a tree right in the center- which was pretty cool. Abnier was very kind and attentive. We had gotten passion fruit drinks, which were delicious! I might say the menu is extremely limited and a little different tastings from what I'm used to when I come to Puerto Rico. I got the fried cheese with guava sauce underneath it was pretty good. Overall I liked my meal, the meal I originally wanted they didn't have, so that was a bummer so I just got the appetizer as a meal instead, so I was still hungry right after the fact. But it would've been nice to sit inside and enjoy it. Would I come back here probably not. But I did enjoy my time.

My boyfriend and I loved our dinner at Pasion por el Fogon. Both entrees we got were so delicious…read more We got the jumbo shrimp mofongo which was garlicky and creamy. The shrimps were huge and well cooked. I prefer a smooth consistency to mofongo and this was on the chunkier side but the flavor absolutely made up for it. The portion was huge and we had leftovers of this. The seafood cazuela was even better than the mofongo. The sauce was amazing - similar to a tomato rosé. I wish there were more scallops in this dish, it was mostly mussels and shrimp. However still super good and I'd definitely recommend this.

The food is authentic Puerto Rican and so flavorful and fresh. We got sea food and short rib and…read morewere very pleased. Service was very helpful and the restaurant provided menus in English and in Spanish. Very large seating area but it was still nice and quiet. Definitely recommend!