I've been ordering contacts from this business for the past three years. When I recently tried ordering through another company, I was told my prescription was expired. That's understandable--but I was shocked to learn that this business had been letting me order with an expired prescription all along, without informing me. When I called to clarify, the woman I spoke to sounded uninterested and told me "Danny was doing me a favor." How is bypassing a legal requirement without telling me a favor? Now I'm stuck without contacts right before a trip. It feels like you were more interested in taking my money than ensuring I had proper care when I needed it. read more

Went on for an eye test and new glasses as mine were falling apart, Mentioned that in April I was being evaluated for cataract surgery and after a quick exam he told me the lenses would not be any different than what i was currently wearing. And I won't need glasses after the surgery so he went into the back and came out with repaired glasses. All at no charge! If I don't need the surgery in April I will be back to get new glasses at Metrovision! Great service and everything you expect from a good local business!!!!! read more

I've never went to an office so determined to bill you out of pocket AS MUCH AS THIS LOCATION. My insurance covers glasses for frames and lenses every two years. I've had the same insurance for approximately 20years. NEVER HAD ISSUES. Until I came to this location for an eye exam and glasses. I specifically requested to see frames covered by my insurance. I was assured the one I chose was covered ONLY to be called a few days later and told that it isn't. Then I was advised that I need special lenses and should pay an extra $80! After I refused the receptionist kept insisting. After two weeks of back and forth, I decided to bring in my own frames. But when I was given my new glasses the lenses were so thick they appear to be falling out of the frames!! I've never seen lenses inserted so horribly. I was then told that THE LENSES NEED SHAVING WHICH IS AN EXTRA $120 Never have I heard something like this!!! I'm so upset and disappointed. Will never recommend this money hungry location. read more

Awesome establishment! Not only are they super friendly answering any questions the frames selection and fitting process is 100% start to finish. And they stand by their work for any adjustments if needed. Absolutely recommended! read more

Dr. Dan and his staff are cordial, caring, upbeat and dedicated to having your experience at METROVISION be an enjoyable and memorable one. Exams are through and reassuring, selection of eyewear a solid mix of classics and fashion current/forward. They have met it exceeded my expectations for the 8 years that I have been a client. It's really a nice place to see better :) read more

He's so accommodating... Very helpful and a great place to get your glasses in White Plains. Best by far!

Are we allowed to give zero stars??? Lets start off by saying that the hours they have posted is completely wrong. I drove 30 minutes to get there last night at 6:15pm after my work only to find out that they closed at 5:15pm. Why does their sign on the door say 7pm and the website says 7pm?? It only gets better. I get there this morning at 10:20 am when they are supposed to open at 10am. No one was there - it was closed. How do I get my damn glasses?? I waited in the parking spot for 30 minutes and saw a woman open the door with her keys. I waited 5 minutes for her to get situated, left my car and knocked on the door because it was still locked and all the lights were out. She buzzed me in and I asked her in a joking manner if she overslept. Rudely she said "no - I have a personal life and I had things to do". That was a great answer huh?? So much for going to a small local business. The employee woman (her name was Tanya) got my glasses and told me how much the bill was and I had my credit card in hand and another customer walked in. She left me and the customer said she was there to pick up her contact lenses. WHAT ABOUT ME?? I am still standing there in shock that she ran to this other customer while she was working with me. She asked the woman her name and started looking for her lenses. WHAT ABOUT ME?? She could not find the lenses and the customer pulled out another set of glasses that were broken and started asking Tanya about repairing them. WHAT ABOUT ME?? I could not take it any longer and I said- HELLO???? WHAT ABOUT ME?? I WAS HERE FIRST - WHAT ABOUT ME?? The customer apologized (for no reason - she had no idea I was doing business first and Tanya said nothing to me, took my credit card, put my $187 glasses in a bag, charged my credit card, and went right back to the other woman. So much for ever going back there and so much for ever getting a thank you from her and so much for an apology. THIS IS THE REASON WE SHOULD NOT GO TO LOCAL BUSINESSE WHEN THE OWNER IS NOT THERE. I will never step one foot in that store and I recommend Cohens Fashion Optical or Lenscrafters or Raymond Optical all across the street. Service at METROVISION is nonexistent. SAVE YOUR MONEY AND A HEADACHE - PLUS - they probably won't be there anyway because their hours are whatever they want it to be. read more

**(just in case you want to go straight to the important part) Although I don't wear glasses or contact lenses, I wanted to get my eyes checked. I've been to another optometrist in White Plains 3 years ago and was really disappointed by the place just trying to sell me a pair of glasses instead of focusing on getting the correct prescription. They had old equipments and the optometrist was rushing through the process. If you check the optometrists in White Plains, they either have reviews below 4 stars or the reviews themselves are old. After going through about 10 different locations, I decided to give this place a try. **I apologize for forgetting the optometrist's name, but he was great! **Setting up an appointment was a breeze over the phone. **Not only the optometrist has technology that's up to date, he was friendly, and helped me to get the frames that suited me well. He does have a wide selection of frames as well. My glasses with the prescription he gave me help me to see better when my eyes are tired and have little trouble focusing to get the clear picture, and am really liking the look as well. This place is highly recommended! read more

I couldn't be happier + recommend w/o reservations. The Dr made me feel like he was really interested in my eye health + not just out to make a sale. When I did look at frames he was never impatient when I tried all of them! Will definitely go back. read more

This was the best experience we've had getting new glasses. The selection of frames is supreme, offering high quality and gorgeous frames. The owner actually came in early so the fitting/lens cutting would be convenient for our work schedules. He was precise in his measurements, and the progressive lenses work beautifully and effectively. We were provided with knowledgeable information about how our glasses work, and advice about the care of the glasses. We will definitely be return customers, and highly recommend coming here. No more Costco glasses. Metrovision is worth every penny. read more

I am so glad that I decided to come to Metrovision for my eye exam and new frames! It was a fantastic experience, the eye exam was easy and informative. The optometrist is very knowledgeable and friendly. There is a wide selection of frames at many price points and I found a beautiful Chanel frame that I am loving (as are my friends and co-workers!). I highly recommend Metrovision! read more

Thank you Tanya and a special thanks to Dan who has been my optometrist for 20 years! I look forward to the next 20! read more

I had a wonderful experience at Metrovision. I needed a last minute appointment for a contact lens fitting and they accommodated me right away. The doctor was very friendly and informative. The prices are also very reasonable for the quality of the services provided. Would absolutely recommend. read more

I love this place. I've been getting both my glasses and contacts here for years. I have never found the doctor or staff to be anything but a pleasure to work with. I recently tried to go for progressive lens in my glasses rather than just distance. I was warned in advance that it would take some time to get used to looking through them. I have to say i absolutely could not use them. I took them back in and they immediately replaced my old lens into the frame and credited me back the money i had spent on the lenses which i simply used for contacts. It could not have been easier or more reasonable. I also take my daughter there for her glassed and contacts. They had a great selection of frames and really made her feel very comfortable. I highly recommend them. read more

This place was horrible. The owner was so rude. My mom selected frames that were larger than her current ones. They had to send them out to LA to get made, which they didn't tell her about before she purchased them. This delayed the process for weeks. When she came back to try them on, she couldn't see through them, defeating the purpose of glasses. The owner told her that it was the frames and that her eyes just needed to get used to them. Um what? That makes no sense. When I tried to argue that the issue was the lenses he goes "are you a doctor?" Absolutely rude and condescending! They don't offer refunds, only store credit, so we were forced to find a different frame and use the credit from the first pair. This resulted in an additional $300 bill for the difference. The owner kept mentioning that he had to eat up the cost of the first pair. Oh I'm sorry that the glasses you made didn't serve their purpose and somehow is the fault of my moms eyes. Ridiculous. Don't go here. There are so many other eyeglass boutiques in the area. Avoid the hassle and go elsewhere. read more

The measure of a good merchant is how they respond when the product does not deliver. Metrovision was great to deal with and worked with speed and diligence to replace the glasses. Excellent service Friendly and patient. Terrific expertise. I will only go to Metrovision going forward. read more

Have been going here, for many years & the service is consistently excellent. And the owner,/optometrist, Danny is so knowledgeable & easy going. It is quite obvious that he cares, a great deal, about his customers. Unfortunately, I have moved out of the area & have yet to find any other optical center, with Metrovision's high level of service. At this point, I'm thinking the extra time, to get to their location, will be well worth it. read more

It doesn't get better than this place. Our family has been going here for more than 10 years. Danny, the owner, is caring, knowledgeable and attentive. My father needed new glasses recently after cornea surgery and didn't think twice about going anywhere else except Metrovision. read more

This place is horrible. The saleswoman who helped me was incredibly rude. It was one of the worst customer service experiences I ever had. There are plenty of other great eyeglass shops in Westchester County that have a better selection of frames and higher quality staffing. read more