Highly recommend Metz. We had our furnace serviced. The Tech explained what the service entailed. After the service was complete, we were given a complete report on the condition of our furnace. Definitely will be using Metz again. read more

Murray was really great help ! He was very respectful and professional when coming to my house .

Metz is the best! I would not trust my HVAC system with anyone else. I recently had attic ducts replaced and wall ducts cleaned. Andrew, Carlos, and Armando were excellent! They were very friendly, informative, and skilled. They worked quickly and efficiently. I highly recommend Metz! read more

Cris came here from Metz's to do our furnace maintenance. He was very efficient and made good recommendations for improving our furnace system. I will use him for all my A/C and furnace maintenance and repair. read more

Call this place to request an inspection of an HVAC unit that wasn't functioning. I specifically asked for a call back from a technician prior to the inspection and no one called. I also specifically told the scheduler that the HVAC system is a hydronic system and not a standard system. A week later, the technician went out and told me they don't service hydronic systems. Still attempted to charge me a service fee for coming out. Well, I told them in advance what kind of system it is and they completely disregarded. What a giant waste of time! read more

Needed ac tune up called up Metz air control. Chris the service tech came out very polite broke down what I needed and had him end up doing new duct work and duct cleaning. Max and Chris showed up on time were very neat and polite did great job cleaned up after themselves would recommend to anyone in need on ac work read more

Our A/C went out during this heat wave and we needed it fixed ASAP. I called Metz and they were able to schedule me for the next morning. The tech, Hayden, looked at our unit and explained everything step-by-step as to what needed to be done. He was professional, knowledgeable, and polite. He gave me an estimate and I agreed to have him do the work. He needed a few signatures and explained exactly what I would be signing. He was considerate and respectful of our home and made sure to put booties over his shoes before he entered our home. We have used this company in the past and have been very happy with their work and integrity. This is a family owned business and I highly recommend them. read more

Tim Ybarra was really professional and helped me a lot. He fixed my Heated and was very Helpful. I highly recommend Tim. read more

Repairman Hayden did a complete inspection and cleaning of my unit which is a regular scheduled warranty service. A day later, the unit stopped working. Hayden responded again and found the problem. He ordered the warranted OEM part and within days, I was back with cool air. This is a great company and has been for the many years I have used them. read more

Chris came out two days ago to perform a semi-annual maintenance check. At that point he found that our aging condenser probably wouldn't make it through the summer. He also recommended more insulation in the attic. So...Max and Johnny spent 9 hours at our house today blowing in more insulation in our two story house and replacing an old AC condenser. Hard work and a job well done. Very neat, prompt, polite. We have been customers for many years and strongly recommend them. read more

Recently had a spring maintenance check up done on my AC. My new system and air ducts were installed by Metz a few years ago. Armand came out to do the check up. He arrived at quoted time and was very professional and friendly! He checked all components and went up into the attic to make sure everything was working good. He explained everything he did and recommended a few items. I then recieved a thorough email with pictures and inspection report! Thanks Armand and Metz for quality work! read more

Excellent customer service. Highly recommend for your heating and air-conditioning needs. Honest and straight forward.

I didn't have a good experience with your tech, felt like everything was done and broken, said the fan on the a/c unit was all corroded/ rusted. Checked it myself later and didn't see any concerning rust. He also stated that the fan and compressor was bad, tested it myself and they are still working, tested the capacitor and is working, the only thing bad was the contactor. That's why was making that electric noise when the a/c was running but not getting cold air. I would had appreciated if your tech offered me a fix instead of pushing for a new $15000 unit , even after I said I don't have good credit for loan , and trying harder to get loans anyways even if I had to go with higher loan. I chose your company because the last service you guys had done was great back in 2022 but this time I felt that I was getting scammed. I repaired the unit myself, got a new contactor , the same type for $30 plus tax . The a/c is working now. read more

We had Jacob out on Dec 5-2024. I waited 2weeks to be sure the loud squealing sound was gone, and it was... Thanks Jacob and our neighbors say Thank you! Yes, and that's how loud it was. You're a Keeper!! Charlie/ Bette Connelly read more

My furnace needed to be replaced after 17 years, and Metz took care of me like I was family. Prompt, friendly, and reliable service from Jose. Definitely recommend them if you're looking for an honest, fair company to work on your home HVAC system. read more

My technician today is Jay. I've been with Metz for YEARS and I've had no regrets. He helped me figure out why I was having air quality issues (the previous company didn't seal the unit correctly so my unit was pulling in DIRTY GARAGE AIR and blowing it all around my house!) and then fixed it. What I also appreciate about Metz and Jay is how they don't try to upsell you on every single thing. Everything Jay suggested and recommended made sense based upon the issues I was having. He took the time to create multiple package proposals for cleaning so that I can look them over and figure out which one best suits me, my family's needs and our budget. I have a lot of questions and Jay took the time to answer them all thoroughly. The ladies who answer the phone are also wonderful and make it very easy to book an appointment. The thought, care and professionalism is something I can tell Metz prides itself on and why I've been a happy client. read more

Metz Air Control is the best! Chris came today to check my air conditioner and he was on time, and very kind. He also put booties on his shoes in order to keep my floors clean! He focused on his job and I saw that he was detailed. He wanted to do the best job and make my family happy! His patience with me, during all my questioning was awesome! He wanted to make sure I was satisfied with his work. And I truly was. Metz Air Control is a family company and I have been a customer of them for over 20 years. I wouldn't trust any other company. They prices are fair, the quality of their work, and purchasing of their Air conditioner is the best. Once in the middle of a hot summer my air conditioner went out, on a Sunday! It was over 105 degrees. And I immediately called Metz Air Control for their help. I already knew they were probably going to be closed, but guess what? They answer and they came to our rescue. They came asap. And fixed my Air container. I would not trust any other Air conditioner company. I only trust Metz Air Control. ​ read more

We just spent 3 days with Ryan and his expert, friendly Team members: Will, Max and Adam. They installed our new air conditioner, heat pump, thermostat, new air ducts and new vents. They were all very experienced, friendly and left our home cleaner than it was when they arrived. We were kept in the loop on every step they took in the installation of all items mentioned above and ensured all our questions were answered. A special thank you to our personal Representative, Jorge, for discussing our new system in detail and answering our questions before we made our decision to do the project. He also worked with his boss to provide us with competitive pricing on the entire project. We have used Metz Air Control since 1990 and they only seem to get better every time we need their services. read more

I chose Metz when I had to replace my HVAC system in April of this year, and had them install a whole house fan too. These fans are awesome and the Metz crew did a fantastic work. Jay performed semi-annual maintenance the other day. He did a great job and documented all work performed. This included photos for support. read more

Glad we chose Metz Air Control! Ryan Murray and his crew were professional and thorough. Thanks again Guys.

Had great experience with Hayden! He was very professional and knowledgable on what was going on with our unit. He was open and honest about the issue he found and gave a few options of resolution. 10/10 reccommend :) read more

We just had our Fall/Winter checkup with Metz, who installed our HVAC system, in August 2019. We have done our semi-annual checkups, since we have had the System. We are very happy with Metz and there organization and were extremely happy to have Cris Dulay, who did our Spring/Summer 2025 checkup, back to do our checkup today. I can't say enough about Cris. Cris is an exceptional technician, who is very professional, extremely knowledgeable, honest, respectful, personable, thorough, a great listener and takes the time to explain the process he will follow with the checkup. During our checkup Cris identified an issue with the furnace inducer, which is supposed to circulate the heat evenly through the system. After Cris showed us and explained how the inducer should work and why our inducer wasn't doing the job it should be doing, we made the decision, to increase the longevity of the system, to have the part replaced. The HVAC unit was expensive and like a house, car, roof, plumbing, etc., preventive maintenance is important to get the maximum longevity from your investment. Bottom line Cris showed his care for us, as the Metz customer and for the maximum longevity of our HVAC unit. I'm 76 years old and over the years, I have experienced exceptional Customer Service and the Customer Service and care that Cris and Metz provide are at the top of my list. Metz is a local family owned business, which is why I initially chose them and because of employees like Cris and David in the office, I not only plan to stay with Metz, but the best compliment I can give them is that three of my neighbors, based on my recommendation, also do business with Metz. Thank you Metz and especially thank you Chris Dulay, for your 5-Star service, which if I had my way would be 10-Star. Jim E. - Chino Hills, CA read more

I had Metz come out and evaluate our Maytag air system. It is only about 7 years old but we've been having a lot of issues over that last 2 years. Hayden gave me an honest assessment and he made some minor adjustments that will hopefully improve our cooling. Unfortunately, it may be a small patch to an already bad system that was sold to us by another company. We set up a maintenance agreement in case some more issues come up, but we are hopeful moving forward. Glad to be working with a local business. read more

Wish I never went with them. They cleaned my air ducts a few years ago and did an absolutely terrible job. I opened the grate after they left and there was literal dirt still on the landing. A simple wipe down removed it. Then they dragged their dirty vacuum from room to room, staining my carpets. I asked to speak to a manager and they said I had to pay first and they'd have someone call me back. Never heard from them. Now, years later, they won't stop harassing me with text messages, phone calls, and letters in the mail asking if I want them to do more work. Business that bad for you guys? Leave me the hell alone! read more

I wanted to write an update for my original review. My AC wasn't cooling down the house and I remembered that I had used Metz Air 4 years ago. I called them up, they sent out Nathan, and he diagnosed the problem very quickly. Nathan then came out to do the job and spent all day getting the issue fixed. He also realized that the capacitor had to be changed and did so for me for free! I asked if I could tip him but he very graciously declined. Nathan explained everything to me very well and answered all my questions with patience. I STRONGLY recommend you check out Metz Air for your HVAC needs and request Nathan in particular! read more

I have used Metz Air Control for over 20 years. They are family owned and are fair in pricing. Today, we had them install an interior mini split air conditioner. Our thanks to Armando and Carlos. Great job guys! read more

We needed our Unit flushed bc of condensation and back up! Great job by technician and finding the drip location. Thank you

Hayden Metz of Metz Air Control did the annual inspection of my HVAC system on October 30. I knew Hayden was my technician because I got a text telling me he was on his way, and including his photo. Hayden did a very thorough job of examining every component of the heating system. When he completed the inspection, he showed me photographs of all components and explained the purpose of each. It was easy to follow and clearly showed one worn part that he recommended be replaced. He made another suggestion and was careful to mention that this was optional. He prepared a detailed quotation with options and did not pressure me for an instant decision. Metz is a local family-based business now in its third generation. I am sure their honestly and professionalism is a big part of their success. I highly recommend Metz. read more

My name is Mike Sousa me and my wife own a patio cover company here in the San Gabriel Valley. I'm leaving this review not because Metz did the AC work on my house (was a little out of our budget). I'm leaving the review because of how professional the consultation was and the experience of just getting a price My wife called and set up an appointment, they showed up between the times they said they'd be here, communicated when they were in route with exact ETA Hayden showed up, and listen to everything we were looking for and took in all of the information. Then he went through and described exactly how they would do each thing. We wanted to move the condenser around the side of the house, I wanted to put the furnace up into the attic (others said no) I also described a few details that were important Not only did Hayden address all of the things that were important to me. He also described how they do what they do and why they do it. He spent a lot of time with us much more than any other company. Some companies were only here 10 or 15 minutes. (which I suppose is enough time just to figure out the info to get a quote.) Hayden I feel did the appointment the right way, me and my wife again who run a company of 17 employees and do hundreds on installs a year (we know what it takes) of the handful of quotes even though we have to hire someone else due to Budget, Hayden hands down was the most professional and stood out for sure Thanks for giving us a professional quote with much information Mike & Autumn read more

Hayden Metz came in to get my AC going. Very professional cool individual. Family owned local business with good service and fair price. Will definitely use them again. read more

We have been Metz customers for the last 3 years when we installed a heat pump and ducting. Price was better than reps from Sams and Costco. All of the installers and technicians have been great. TIM was no different, and helped us today with a routine maintenance checkup. He was courteous enough to call when he arrived as it was early and our daughter was still asleep. He took time to go over his work with us and why he made recommendations and things to be look out for in the future. read more

They kept updated on their scheduled arrival and were on time. They got the job done and worked on 4 units in our house which was done professionally. Will definitely work with them again. read more

Today Hayden from Metz came out to perform maintenance / tune-ups on our A/C units and he was professional and informative. We purchased our home new in 1999 and after 22 years our A/C units needed replacement. We did our research and selected Metz to provide us with 2 new Trane Slim-line head pumps and blowers in 2021. We have been extremely pleased with both the Trane A/C units and the service and support provided by Metz. read more

Jay and Britney did some maintenance work on my parents house today and we're absolutely wonderful. They kept me informed and had positive attitudes. They were efficient and thorough, great service and team. read more

We've used Metz for many years and have been more than satisfied customers. They've always been professional, personable experts. We recently had Tim Ybarra respond to a compressor failure. He managed to temporarily tweak it into working while our new one is on order. We really appreciate his efforts in this heat! Thanks, Tim!!! read more

Metz Air is the best you can find around the Chino area. Aaron is very professional and reasonable. He deserved a raise !

Our heater stopped working on Friday. I spoke with Brandi, who is always a delight, and she got us a super fast service call with Hayden Metz on Monday. Hayden is meticulous, professional, knowledgeable and overall just a super polite and friendly guy. He fixed our system and did maintenance as well. This is not an isolated experience. We have trusted and used Metz Air Control for numerous years, and this has always been our experience. read more

I just wanted to thank Metz Air Control for installing 2 furnaces and 1 air conditioner system at my house. Hayden was very knowledgeable, professional, and low pressure. For such big project, I wanted to make sure I chose the right company. The whole install team was highly competent, clean, and finished the project faster than I had anticipated. I would absolutely work with them again! read more

Just want to say Thank you to Hayden...2nd time we have had an urgent issue... and he has fixed the problem again !! He is awesome!!! Professional.. knowledgeable and efficient!!!! Appreciate you and your team!! read more

I called Metz air control for heating issues as well as my mini split and Norma was prompt and set appointment quickly with a technician. Norma went above and beyond in my eyes and was extremely helpful and knowledgeable. Because of Norma I will most definitely use Metz air control again. It was a great experience talking to her as I am big with first impressions. Norma was also very patient with me. 100 recommend read more