Rosemeri's team was thorough, efficient, friendly, and completed everything in a timely manner…read more They paid great attention to detail, left the home sparkling clean, and their pricing was very reasonable for the quality of service provided. Dependable, professional, and easy to work with -- highly recommend!

I found Blue Rose through a simple yelp search and decided to have them come by for a one time…read moreclean to try them out. Rosemeri herself was VERY responsive and communicative and flexible which was a plus when we were trying to schedule for her team to come by. So I had high hopes that the cleaning service would be excellent given the good start so far as well as the glowing reviews on Yelp and near 5 star rating. The cleaning itself was fine and her team of two cleaners were on time. However I had two issues. Her team of cleaners had completely missed cleaning baseboards in the master bathroom and also did not dust off some of the door handles not a big deal. The biggest issue was that when they had cleaned the stainless steel stovetop and my stainless steel sink, they had used some sort of an abrasive brush which left many scratches on a practically new stovetop and new sink. The sink and stovetop look damaged now. The stovetops lettering and brand logo is also peeling off due to the abrasive brush or cleaning tool they used. Stainless steel should only be cleaned using a soft sponge/brush and cleaning should be done with the grain. Not sure if I would use them again because of this.

Austin is a total pro. We threw a huge task at him as prepared to move into a a house that we had…read morejust painted and had previously sat vacant for a whole year. The place was filthy. After a 12 hour day he even came back the next day to go the extra mile for us. He's kind, focused, thorough and an excellent communicator. He explained to us before, during and after what to expect and what was happening. I would recommend Austin to anyone looking for a thorough and conscientious cleaning service.

I highly recommend Austyn and his team. Austyn did an amazing job cleaning my house and I feel very…read morelucky to have found him! He is professional, detail oriented, thorough and goes above and beyond. It's hard to find someone these days who takes pride in their work like Austyn does. Everything in my house was sparkling and smelled so clean, and he did not skip any corners. He stayed on track, communicates very well, and got to everything and more. I can tell he has a great amount of experience and knows what he is doing. He brought all his own cleaning supplies and knew exactly what would work for my space. I've already booked my next cleaning with him!! He is a gem!

WARNING! BAD JOB, AVOIDED ADMITTING THEIR MISTAKE, BLAMED…read moreTHE CUSTOMER AND WANT TO CHARGE THE CUSTORMER FOR INCOMPLETE WORK DONE! I'm hoping this will get the owner or a supervisor's attention to contact me regarding the service I'm being charged $271+ for. Their plumber came out to fix my laundry faucets with new washers and left saying it was repaired. Within 10 days I turned off the laundry faucets to attach the wall elbows onto the machine for it to slide into its closet and close the door, only to find out that one of the faucets was STILL LEAKING. Plumber came back and said it was MY fault for turning off the fuacet???!!!??.(What are faucets for????) That the entire laundry water supply box needed to be replaced. I checked to see that the laundry water supply box replacement needed replacement and cost (high$$$) was true and neccesary then called them to see if they would compromise. They have avoided my 5 messages. Plus, I'm on a well and since I can't stop the leak my well pump is contiually working and adding to my PG&E bill. BAD JOB, AVOIDED ADMITTING THEIR MISTAKE, BLAMED THE CUSTOMER AND WANT TO CHARGE ME FOR INCOMPLETE WORK DONE! BEST TO JUST AVIOD THEM!

Hot water heater broke. They came to look at two same day I called. New one was in by the end of…read morethe day. Friendly service.