Called ahead to confirm that they were open, guy said to come by any time. Planned my entire day…read morearound making the trip here and they were "closed" when I arrived at 10:30am. There was a worker inside who hid when they saw me waving/knocking. I stood outside like an idiot calling the store repeatedly and knocking to get any kind of response and was just completely ignored. Gave up and went to another shoe service place that isn't run by maniacs.

A favorite leather bag of mine was split on the shoulder strap. Edwardo had to match the whiskey…read moreleather; a steel button needed to be installed so that both sides of the shoulder strap looked the same. Edwardo beautifully matched the color and the repaired side looks like the intact side. The price was appropriate for the value - I now have my bag in fashion-ready order... I am very pleased with Edwardo's work, and I feel relieved that I have a shop to rely on when my shoes or bags need attention. I highly recommend this repair shop! -Linda

Modern Leather Goods is the only approved Briggs & Riley repair vendor in Manhattan, which is…read moreexactly why I went. The zipper on my cabin carry-on had jammed completely and I couldn't get the bag open or closed properly. I brought it in expecting to leave it for at least a few hours if not a day or two. Instead, the person helping me took a look, got to work, and had the zipper unstuck and running smoothly in about 15 minutes while I waited. What really impressed me is that he didn't just fix it, he showed me how to handle it myself if it ever happens again. His technique: overstuff the bag so the fabric draws out and the tension increases around the zipper track, then give the caught area a few firm flicks with the edge of a credit card. The added tension plus the flicking releases the fabric from the zipper teeth. Simple, clever, and the kind of trade knowledge you only get from people who have been doing this for a long time.

I have two old Ferragamo handbags that lost their luster. I tried spiffing them up myself and…read morewasn't very successful. Modern Leather in Manhattan was highly recommended. I filled out the paperwork on the Internet and mailed the leather bags to their Manhattan shop. I received a call the day the handbags were received. I gave a credit card number to repair both bags for $150 and $35 shipping and handling. I was told the bags would be returned to me within two weeks. The bags were returned by FedEx and have a glossy luster and shine now. The black bag looks like new and the white is better but not perfect.

I brought clogs in to be re-soled. thought it was a straightforward job. He did not attempt to…read morematch the color of the original soles at all, made them 1/2 inch thicker which completely changed the look of the shoe, cut the edges of the new soles so poorly so that there are still loose pieces of rubber coming out AND to top it off whatever he did to remove the old soles and attach new ones has left cuts, scrapes and scuffs on the wood, as well as glue residue on the grommets. Additionally, he opted to polish the shoe (didn't ask for that) and did such a sloppy job that there is polish all over the wood. All I wanted was new soles for my shoes and he managed to ruin them. Highly advise you go elsewhere, terrible craftsmanship and cost me $50

Excellent service ever time! He repaired many of my shoes through out the years in timely matter…read more I have been going to Benjamin for years now and his prices are fair.

lifesavers! I'm leaving on a trip tomorrow and I brought in three of my favorite heels which needed…read morenew heel caps + some heel maintenance. The timing was tight I would've been happy if just one of them could be fixed in under a day, but the first two were done within 20 minutes! Picking up the last pair in the morning. And so reasonably priced. Will be coming back!

Same day turnaround to get this strap sewed back onto my leather bag. Only $25, super convenient…read moreand high quality.

Christine is amazing! She took my old beat up briefcase and made it brand new! I loved that…read morebriefcase so much as it was lightweight and had the pockets on all the right places! The thought of getting a new one overwhelmed me. When I showed "her" to Christine, she said not to worry, and the rest is history! Recommend her highly for restoring beloved handbags and briefcases! Thank you!

I cannot speak to the store itself as I ordered online (though I want to go in someday) but the…read moreonline experience was fantastic. The website was easy to navigate and, more importantly, the delivery was prompt. I very much look forward to doing business again with them in the future.

This leather supply factory has EVERY type of leather that can be purchased in bulk or in smaller…read morecuts. CASH ONLY. Entrance is same door as Artex. Abraham Leather is in the basement.

I finally got my bags and when I walked into the store my heart and jaw dropped. I am so happy and…read moresatisfied that both of my bags are back to looking good. If you need anything repaired, when I mean anything, ANYTHING.. please take a trip to Jim's repair. They are so sweet and welcoming. Thank you again :)

The front desk is always so accommodating. Been coming here for many yrs and always great results!…read more Top notch work

I needed my leather belt shortened after overestimating my waist size. The alteration involved…read moreremoving four rivets and a panel, and I was worried about the cost, lead time, and whether they could save the existing rivets without having to replace them all. I reached out to several shops through Yelp's quote request blast system, including leather workers, dry cleaners, and tailors. These guys were the quickest to respond, quoting me a flat fee of $30 (paid upfront) with a 1-day turnaround. They even offered pickup and delivery, which made the whole process super convenient. The job was done the next day, complete with photos of the alteration. Their pricing was very competitive, especially considering other shops either weren't willing to take the job, quoted 2 week turn arounds. Definitely the most reasonable pricing. Best of all, they saved the rivets! The belt looks fantastic and fits perfectly now. Fast, professional, and friendly service--I highly recommend them.

Mark marvin leathers was very quick to respond. They only take repairs via mail in or local pick…read moreup. They were very communicative about picking up my jacket, gave me a reasonable quote, and fixed my jacket beautifully and quickly. I would definitely recommend using their services again for leather repairs!

The tip on one of my black rave boots broke off, tried shoegoo and that was a nightmare. For 20…read morebucks I didn't expect it to be seamless, but he did a pretty solid job. Nice guy working in a small shop with quick turnaround *it was 24hrs for me. Cash only, atm next door. I feel bad I couldn't leave him a tip *so take a lil extra cash and tip him for me if you see this*

25 dollars to fix a zipper. Kind of steep. The owner was nice however, and they only take cash.read more

Love this place!!! I cannot say enough amazing things about this company! I brought in my Louis…read moreVuitton bag after it experienced an unexpected accident that required a very deep and delicate cleaning. This bag means the world to me because it was my very first designer bag, gifted to me over 10 years ago They worked absolute magic! The cleaning and restoration were done with such incredible care and attention to detail. When I got it back, it literally looked brand new You would never know it had gone through anything! Shoutouts to Leather Spa bringing it back to life! On top of that, the turnaround time was so fast which meant so much to me. I'm beyond grateful to have my sentimental piece restored so beautifully. It looks just the same now as it did when I first got it. I highly recommend them to anyone needing expert care for their luxury items! 10/10 experience!

Absolutely despicable. Stay away from Leather Spa at all costs! Destroyed a brand new, unworn pair…read moreof Louboutin boots for which I just paid over $2k at Saks. I first brought the boots to the Grand Central location and was turned away because apparently only 55th Street (the least accessible NYC location for me) does calf alterations. My boots were 1-1.5" too wide in the calves as I have very narrow legs, and while I was clear that I didn't want them to be tight, I did want them to look more fitted and neater around my legs. I went to 55th Street and intentionally had the boots fitted over jeans, repeatedly telling the store employee that he was cutting off my circulation and needed to loosen the boots. Rather than listen to me and do what I asked, he told me that they could stretch them if they turned out too small. I very adamantly said no, I will not compromise the integrity of the leather by stretching them nor will I agree to have the boots made too small so that additional work will be required. I finally asked him to provide the final measurement and was told it was 13". The boots were originally 14.5" for reference. The boots were ready in just over a week, which already had me concerned since I hadn't requested a rush job. Upon receiving them, I could immediately see that they were two different sizes. The left boot is 12.5" and the right boot is just barely 12.25". They are nearly impossible to zip, the seams were done VERY poorly and not straight, and most importantly, they do not fit without severe pain. I cannot walk in them. I literally can't even move my right ankle. And that's on my bare legs without jeans. I immediately contacted Leather Spa and received a response from Vincent who said it's very common for boots with this type of repair to require additional treatment and that I should bring them back for stretching. Did I not already have this conversation BEFORE I paid $300+ to ruin $2k+ boots??? Vincent insists they are not ruined even after I sent photos showing that they very much are. Further, they didn't even send them back to me nicely - they threw shreds of cut leather pieces inside one of the boots and just sent them off that way as further evidence of the total rush job. I used to frequent Leather Spa 55th and my patronage fell off years ago after they did something very similar to a pair of $300 boots. I was very clear during my visit this time that that could not happen again with my brand new Louboutin boots that were significantly more expensive. Had the employee just told me on the spot that they were going to cut my boots too small and require stretching thereafter, I would've taken the boots, walked out and gotten them repaired elsewhere. Literally the only reason I returned to Leather Spa is because Christian Louboutin recommends them. Never again.