Called ahead to confirm that they were open, guy said to come by any time. Planned my entire day…read morearound making the trip here and they were "closed" when I arrived at 10:30am. There was a worker inside who hid when they saw me waving/knocking. I stood outside like an idiot calling the store repeatedly and knocking to get any kind of response and was just completely ignored. Gave up and went to another shoe service place that isn't run by maniacs.

A favorite leather bag of mine was split on the shoulder strap. Edwardo had to match the whiskey…read moreleather; a steel button needed to be installed so that both sides of the shoulder strap looked the same. Edwardo beautifully matched the color and the repaired side looks like the intact side. The price was appropriate for the value - I now have my bag in fashion-ready order... I am very pleased with Edwardo's work, and I feel relieved that I have a shop to rely on when my shoes or bags need attention. I highly recommend this repair shop! -Linda

I have two old Ferragamo handbags that lost their luster. I tried spiffing them up myself and…read morewasn't very successful. Modern Leather in Manhattan was highly recommended. I filled out the paperwork on the Internet and mailed the leather bags to their Manhattan shop. I received a call the day the handbags were received. I gave a credit card number to repair both bags for $150 and $35 shipping and handling. I was told the bags would be returned to me within two weeks. The bags were returned by FedEx and have a glossy luster and shine now. The black bag looks like new and the white is better but not perfect.

Other reviews were so good that I felt very confident in dropping off a vintage bag to have the…read morestrap re-glued and stitched. Unfortunately after picking up my bag I was very disappointed in the workmanship. The stitches are very messy and inconsistent, it is glued together now, but really doesn't look any better. They did offer to re-do it, but I'm afraid that it could end up worse based on the condition I received the bag back to me. Really expected more for the cost. I do not recommend.

I brought clogs in to be re-soled. thought it was a straightforward job. He did not attempt to…read morematch the color of the original soles at all, made them 1/2 inch thicker which completely changed the look of the shoe, cut the edges of the new soles so poorly so that there are still loose pieces of rubber coming out AND to top it off whatever he did to remove the old soles and attach new ones has left cuts, scrapes and scuffs on the wood, as well as glue residue on the grommets. Additionally, he opted to polish the shoe (didn't ask for that) and did such a sloppy job that there is polish all over the wood. All I wanted was new soles for my shoes and he managed to ruin them. Highly advise you go elsewhere, terrible craftsmanship and cost me $50

Excellent service ever time! He repaired many of my shoes through out the years in timely matter…read more I have been going to Benjamin for years now and his prices are fair.

lifesavers! I'm leaving on a trip tomorrow and I brought in three of my favorite heels which needed…read morenew heel caps + some heel maintenance. The timing was tight I would've been happy if just one of them could be fixed in under a day, but the first two were done within 20 minutes! Picking up the last pair in the morning. And so reasonably priced. Will be coming back!

I got my Dr Marten sandals resoled and they did a decent job but it was pricey - $100. I could have…read morejust purchased a new pair for this amount. I've gotten the same pair resoled for $50 at a cobbler in Ossining and very much preferred the king of sole they used there. Also, upon return, part of the strap was melted. Probably won't return.

Christine is amazing! She took my old beat up briefcase and made it brand new! I loved that…read morebriefcase so much as it was lightweight and had the pockets on all the right places! The thought of getting a new one overwhelmed me. When I showed "her" to Christine, she said not to worry, and the rest is history! Recommend her highly for restoring beloved handbags and briefcases! Thank you!

I cannot speak to the store itself as I ordered online (though I want to go in someday) but the…read moreonline experience was fantastic. The website was easy to navigate and, more importantly, the delivery was prompt. I very much look forward to doing business again with them in the future.

This leather supply factory has EVERY type of leather that can be purchased in bulk or in smaller…read morecuts. CASH ONLY. Entrance is same door as Artex. Abraham Leather is in the basement.

Jim's Shoe repair is iconic . I've been going there for over 20yrs . One of the best in NYC. Thank…read moreyou Jim and staff for your years of expertise and great customer service .

Wow I'm so happy with my experience! I walked in CJ helped me and made the entire process so…read moresmooth. He has a good eye. 3 pairs of shoes and a bag. It was ready on time and when I walked in to see my items It was literally good as new. Literally looked fresh out the box. I'm so happy with my experience. Jim's is worth every penny. The customer service is great and they really know their stuff. Thank you Jim's team

I needed my leather belt shortened after overestimating my waist size. The alteration involved…read moreremoving four rivets and a panel, and I was worried about the cost, lead time, and whether they could save the existing rivets without having to replace them all. I reached out to several shops through Yelp's quote request blast system, including leather workers, dry cleaners, and tailors. These guys were the quickest to respond, quoting me a flat fee of $30 (paid upfront) with a 1-day turnaround. They even offered pickup and delivery, which made the whole process super convenient. The job was done the next day, complete with photos of the alteration. Their pricing was very competitive, especially considering other shops either weren't willing to take the job, quoted 2 week turn arounds. Definitely the most reasonable pricing. Best of all, they saved the rivets! The belt looks fantastic and fits perfectly now. Fast, professional, and friendly service--I highly recommend them.

Mark marvin leathers was very quick to respond. They only take repairs via mail in or local pick…read moreup. They were very communicative about picking up my jacket, gave me a reasonable quote, and fixed my jacket beautifully and quickly. I would definitely recommend using their services again for leather repairs!

The tip on one of my black rave boots broke off, tried shoegoo and that was a nightmare. For 20…read morebucks I didn't expect it to be seamless, but he did a pretty solid job. Nice guy working in a small shop with quick turnaround *it was 24hrs for me. Cash only, atm next door. I feel bad I couldn't leave him a tip *so take a lil extra cash and tip him for me if you see this*

25 dollars to fix a zipper. Kind of steep. The owner was nice however, and they only take cash.read more

Love this place!!! I cannot say enough amazing things about this company! I brought in my Louis…read moreVuitton bag after it experienced an unexpected accident that required a very deep and delicate cleaning. This bag means the world to me because it was my very first designer bag, gifted to me over 10 years ago They worked absolute magic! The cleaning and restoration were done with such incredible care and attention to detail. When I got it back, it literally looked brand new You would never know it had gone through anything! Shoutouts to Leather Spa bringing it back to life! On top of that, the turnaround time was so fast which meant so much to me. I'm beyond grateful to have my sentimental piece restored so beautifully. It looks just the same now as it did when I first got it. I highly recommend them to anyone needing expert care for their luxury items! 10/10 experience!

UPDATE: Because I very, very badly wanted to avoid having to take Leather Spa to small claims court…read more- which should not be necessary and wastes everyone's time - I agreed to send them back for stretching despite having been adamant from the start about not wanting the boots stretched. What other choice did they leave me after cutting them too small to fit? Well... they gave me zero updates throughout the process and didn't return them until I followed up which seemed to magically happen at the exact moment they were ready. In all likelihood they'd been ready but they didn't want me to see what they did this time, and they were right to feel that way. The boots are now next level destroyed. The leather is scuffed and worn out all over the place to the point where there is a very, very obvious difference between the leather at the foot of the boot and the leather at the shaft which looks like it was beaten with a mallet. But that's not it! They're still two different sizes and still have crooked seams. I've sent photos and multiple messages and no one has even acknowledged me since they returned the boots like that. These are absolute scumbags who know what they did, won't take accountability, won't respond, and won't even credit me for the $318 I paid for them to ruin beyond repair boots that were $1,995 plus tax brought to them in brand new condition. Just scheduled time off from work to go to the court and file a small claim and I am FUMING that I need to do this. I sincerely hope this company goes out of business. You can see from the reviews here how little they care about the work they do to high value and often irreplaceable items and there is no room in this great city or anywhere for a business like that.