It's on the 8th floor of the building. They have lots of different types of leathers and hides…read more They are super helpful. I was inspired to make a DIY journal cover and went here with no experience of leather working. They have a bin of scrap leather for purchase and some sale items. Sale items are on refundable. Minimum purchase is a whole hide or half hide for bigger ones. Their smaller hides are lamb skin which was around $50-60 bucks for a medium size. Their cow hide, they can do half hide which is what I did since it was so big. I got quite a few journal covers out of that as well as a couple passport holders.

I came here because the reviews were extremely positive. First employee who greeted me was…read moreextremely nice & helpful, another employee who came to help me while I was looking around was extremely rude. Wasn't willing to work with me on what I needed. For context I'm making a travelers journal and only needed a small amount, but said I had to buy the entire roll of leather and wasn't willing to cut it. If you're not willing to sell 3x5 leather fine, but don't be a huge a**hole about it.

This is the worst fabric company in the business, took my money, product never came, was never in…read morestock please STAY AWAY

The amount of leather in this place is awesome. Much more than other places that sell fabric as…read morewell. Really good cuts and choices to choose from. Leo G. was a great help, knowledgeable and friendly this guy knows his stuff. I'll be sure to go back and make a few purchases.

I have two old Ferragamo handbags that lost their luster. I tried spiffing them up myself and…read morewasn't very successful. Modern Leather in Manhattan was highly recommended. I filled out the paperwork on the Internet and mailed the leather bags to their Manhattan shop. I received a call the day the handbags were received. I gave a credit card number to repair both bags for $150 and $35 shipping and handling. I was told the bags would be returned to me within two weeks. The bags were returned by FedEx and have a glossy luster and shine now. The black bag looks like new and the white is better but not perfect.

Absolutely zero craftsmanship. I wish I never brought my bag here. To start, after getting a quote…read moreit was double the cost than they estimated. My first pick up they give me the bag back not even properly glued or painted fully. I brought it back and told them to try again! After picking it up a second time it was still not fully painted. You have to be kidding me, not going back a third time. Would not bring anything here ever again or recommend it to anyone. Avoid!!

Love this place!!! I cannot say enough amazing things about this company! I brought in my Louis…read moreVuitton bag after it experienced an unexpected accident that required a very deep and delicate cleaning. This bag means the world to me because it was my very first designer bag, gifted to me over 10 years ago They worked absolute magic! The cleaning and restoration were done with such incredible care and attention to detail. When I got it back, it literally looked brand new You would never know it had gone through anything! Shoutouts to Leather Spa bringing it back to life! On top of that, the turnaround time was so fast which meant so much to me. I'm beyond grateful to have my sentimental piece restored so beautifully. It looks just the same now as it did when I first got it. I highly recommend them to anyone needing expert care for their luxury items! 10/10 experience!

Absolutely despicable. Stay away from Leather Spa at all costs! Destroyed a brand new, unworn pair…read moreof Louboutin boots for which I just paid over $2k at Saks. I first brought the boots to the Grand Central location and was turned away because apparently only 55th Street (the least accessible NYC location for me) does calf alterations. My boots were 1-1.5" too wide in the calves as I have very narrow legs, and while I was clear that I didn't want them to be tight, I did want them to look more fitted and neater around my legs. I went to 55th Street and intentionally had the boots fitted over jeans, repeatedly telling the store employee that he was cutting off my circulation and needed to loosen the boots. Rather than listen to me and do what I asked, he told me that they could stretch them if they turned out too small. I very adamantly said no, I will not compromise the integrity of the leather by stretching them nor will I agree to have the boots made too small so that additional work will be required. I finally asked him to provide the final measurement and was told it was 13". The boots were originally 14.5" for reference. The boots were ready in just over a week, which already had me concerned since I hadn't requested a rush job. Upon receiving them, I could immediately see that they were two different sizes. The left boot is 12.5" and the right boot is just barely 12.25". They are nearly impossible to zip, the seams were done VERY poorly and not straight, and most importantly, they do not fit without severe pain. I cannot walk in them. I literally can't even move my right ankle. And that's on my bare legs without jeans. I immediately contacted Leather Spa and received a response from Vincent who said it's very common for boots with this type of repair to require additional treatment and that I should bring them back for stretching. Did I not already have this conversation BEFORE I paid $300+ to ruin $2k+ boots??? Vincent insists they are not ruined even after I sent photos showing that they very much are. Further, they didn't even send them back to me nicely - they threw shreds of cut leather pieces inside one of the boots and just sent them off that way as further evidence of the total rush job. I used to frequent Leather Spa 55th and my patronage fell off years ago after they did something very similar to a pair of $300 boots. I was very clear during my visit this time that that could not happen again with my brand new Louboutin boots that were significantly more expensive. Had the employee just told me on the spot that they were going to cut my boots too small and require stretching thereafter, I would've taken the boots, walked out and gotten them repaired elsewhere. Literally the only reason I returned to Leather Spa is because Christian Louboutin recommends them. Never again.

Marina won't reply to emails after order ships. $12 shipping to send an envelope with a couple of…read moreounces of leather trim? Leather trim spliced together every 9-12 inches. 0.03mm thick leather strips when told they would be 1.3-1.6mm

The staff is very friendly. They used to be street level but have moved to a new location not far…read moreaway, in a bldg. What I like most about them is their selection of leather trims, the color assortment and range in widths is unmatched. I can always find something very close to what I need BUT the prices are sky high per yard. So I go there but only as a last resort when I'm in a jam. For suede and skins I shop at Global Leather instead, as an independent designer I need all the help I can get with price.

Jeremy was extremely helpful! He worked with me and gave me options! High quality work is done…read morehere, they made my Hermes sandals look brand new! Jeremy helped me with another pair of shoes that were ripping on the sides & the results were amazing. The service has been 10/10 and I will definitely be coming back !

Jim's Shoe repair is iconic . I've been going there for over 20yrs . One of the best in NYC. Thank…read moreyou Jim and staff for your years of expertise and great customer service .

Royce is my go-to for sophisticated leather goods that bestow an exceptional expression of quality…read more These products will be a lasting symbol of my sincere level of gifting. The team members are exceptionally helpful and extend the warm hospitality of the company each time I place an order. The full trust I have in Royce makes ordering gifts sight unseen very comfortable.

We ordered a vest in size large. we received a small. we sent it back on our dime. We have emailed,…read moreleft voicemails and tried to chat on the website. We have not received any response. This is a shame, customer service is very poor.

This little UWS gem is my go to shoe repair place. Peter is a skilled craftsman with reasonable…read moreprices. His work blends seamlessly with my original shoe and is quality work.

WATCH REPAIR repair was QUICK and reasonably priced. Owner was personable and professional…read more Highly recommend! Give it a shot.

Amazing customer service. Kind, polite and honest. Every major brand available. I will…read moredefinitely come back for my next purchase!

Good selection of backpacks and suitcases. Very friendly and helpful employees. I will come back in…read morethe future.

I love to visit this Fossil Store. Fossil is an enticing store that sucks me inside when I pass by…read more I am always tempted to purchase a lot of their products. I like the watches and they make some really nice leather bags and accessories. I do have one favorite piece. I purchased a wallet that is very well made. I've used it many years daily and it has held up beautifully. It's soft leather that's comfortable to hold. It's got the credit card holder and two zipper pockets that are very convenient. I'm giving Fossil Four Stars. It's pricey but beautiful merchandise. This store is beautiful. The employees let me browse to my hearts content. Fossil is more than watches. Visit when you're nearby. I dare you to leave without buying something.

Don't EVER buy a Fossil smartwatch. They drain fast and they…read moreDON'T carry the damn battery so it's been over a month and they can't give you a time that it would arrive. So you have to keep calling and calling and calling. It's like a shop in a third world country. We're in NYC and they don't know when the battery will arrive. You sell the friggin' watch but have ZERO idea of when the battery arrive. A major watch store in NYC doesn't know what or when or how. Amazing. Truly amazing. Will be returning the watch. EDIT Review: Apparently you can get the battery elsewhere and bring it in. Sooooo, I didn't NEED to wait a month, I could've went to Best Buy or on Amazon and gotten it right away. Employees need training to answer simple questions and tasks and NOT inconvenience customers!