I really love Jamba Juice and want to give it five stars, but the terrible service holds it back…read more Long Waits: Expect to wait at least 30 minutes for a single item. Disengaged Staff: The team doesn't acknowledge you when you walk in and completely lacks enthusiasm. However, the restrooms are clean and the product is good. I wish management will step up, the place gets busy but some of the customers walks out because of the long wait.

The service is horrible. They did not greet me when I walked in. I asked for a cup of water. He…read moresimply told me he does not do that but I can buy a bottle. I looked down at the fridge and there was no bottles of water available he then proceeds to walk to roll his eyes and walk to the back to grab me a water. I specifically told him I want a plastic cup of water with a lot of ice. I would even buy it. He refused and insist I buy a bottle of water so I asked for a cup of ice and he gave me the smallest cup of ice without a lid. I had to ask for a lid. It's the little things and customer service that takes your business a long way and these kids need more training.

We stopped by about 30 minutes before closing and had a great experience. I ordered the Teahouse…read moreCream Tea, my husband got the Taro Cream tea because he wanted something caffeine-free, and we ordered fries for the kids. I asked for very little spice on the fries, and they were a huge hit with the kids along with their massive cups of ice water. The staff was friendly, welcoming, and fast, even though it was close to closing time!! Everything was clean, the service was efficient, and the overall vibe was relaxed and pleasant.

Maybe I should start going to Teahouse more. I got the black milk tea with boba with 50% sweetness…read moreand it was actually really good! Obviously the tea isn't the strongest compared to the higher end boba shops in Houston but it was same level as Sharetea & Tea Top in Bellaire and the boba was great with a nice bounce and chew. The sweetness level was perfect.

Kung Fu Tea...they are everywhere. I will go out on a limb and say they're probably one of the…read morebigger boba chains in the game. This location is in the middle of the Pearland Town Center. It's a great middle spot to grab a beverage in the midst of shopping. Parking is a little rough. Odds are you may have to walk from one of the larger lots. Customer service is hit or miss the few times I have been here. If you get the high school workers, service will be slow and mechanical. When I get what looks like a owner or manager, I get excellent customer service. It's a small shop and I feel like most of the business happening here is to go orders. As far as drinks go, they have all the varieties likes milk teas, slushes, different tea creations, energy drinks, matcha, coffee drinks and punches. I change my orders up according to the weather, mood or energy level. Typically in the summer I am going with a fruity slush drink. If it's after lunch nearby and I need a pick me up, I am going with a Thai Milk Tea or Coffee Milk Tea. The drinks always hit the spot. I am always on the hunt for new boba and coffee spots but Kung Fu Tea is usually a safe bet when I want something tried and true. I will most definitely be back.

Nice hidden gem in town square Love the options available…read moresoooooo many Staff was friendly and knowledgeable. Clean front dining area. Like a little restaurant vibe

Tried the Buffalo Chicken Wrap today. Delicious. No line at 3:00, walked right up and ordered. Dine…read morein was quiet. A nice playlist pumping through the area. Some Prince & Simply Red. I was the only person eating in. As usual my smoothie was consistent.

I first tried tropical smoothie off of the t-mobile codes my family got and I wasn't expecting much…read morebut this place is great! The chicken pesto sandwich is a great deal for ~8 bucks with chips and there is plenty of protein inside. The smoothies themselves are always very consistent and great without added sugar. I always get the detox green island smoothie with acai/straberry instead of mango/pineapple and it is refreshing and gives me energy through out the day. They are always 5-10 min. For preparation and kind when I go in. I wish they had more deals bc I'm always looking for a reason to go back!

Amazing service and awesome drinks i love this place this is my favorite hangout place Matthew was…read morepolite at the register

If 6 stars was a thing, I would rate R&B tea 6 stars!!! This location is the absolute BEST place…read morefor boba in Pearland! The tea is always perfectly brewed, the options are plentiful, the atmosphere is great, and most of all the staff is always positive, pleasant, and hardworking! If you have never tried boba or don't really like it, they have many options to choose from! Their stormy drinks are a perfect blended option for a sweet treat or for the kiddos, they have a wonderful Hawaiian green tea with fresh fruit, and if you love coffee I highly recommend their Vietnamese ice coffee! On top of all of that, their prices are MUCH more reasonable than any other boba spot around! All reasons why I can't stop coming here!! Give it a try! :)

Great customer service and product. Will most definitely be back for another. The strawberry…read morecheesecake is a winner if anyone wants to go try one out.

Customer service is exceptional! Very informative on what they have to offer. Lit tea comes in one…read morelarge size so you can enjoy it out the day or for the following day . Affordable and great for your body definitely recommend you give it a try

I come here quite often, typically in the drive thru and I've always had a great customer service…read moreexperience. The staff is friendly, my order is relatively simple so I've never had any mixups or issues. I also really appreciate that they offer the flat top for those who are driving so that it doesn't melt all over your cup holder. The snow cones are a tad bit pricey but the sizes are also pretty good so you get what you pay for. I love the convenience of Bahama Bucks and I'll keep coming back, especially in these hot months!

My experience at the Bahama Buck's in Pearland was unacceptable, and unfortunately it reflects many…read moreof the concerns already mentioned in other reviews. I waited in the drive-thru line for 35 minutes. Because it was taking so long and I had children waiting, I went inside and politely asked the general manager, Dianne (short gray hair), if she could hand me the sno cones as she made them so the ice wouldn't melt. Instead of responding professionally, she immediately gave me an attitude and stated there was a customer before me and that she was the only one working. While I understand being short-staffed, that is a management issue not a reason to be rude or disrespectful to paying customers. When I explained that I wasn't upset about the wait but about the attitude, the her behavior became increasingly sarcastic and condescending, emphasizing her words and making remarks under her breath. Another customer inside also expressed that he had been waiting an extremely long time. The situation escalated when she told me to leave. I asked for my refund receipt and her name. She loudly and aggressively spelled it out: "D-I-A-N-N-E." She then threatened to call the police, which was completely unnecessary and felt like a scare tactic. After issuing my refund, she followed me outside and stood behind my vehicle, appearing to take a photo of my car and/or license plate. This was extremely unprofessional and uncomfortable. What made this experience worse is that she claimed she informed another customer about the long wait but never communicated that to me. Customers understand busy days and staffing challenges. What is not acceptable is: * Poor communication * Disrespectful and sarcastic behavior * Threatening customers unnecessarily * Following customers outside to photograph their vehicles Management sets the tone for a business, and this interaction was completely inappropriate. Based on this experience and the similar complaints in other reviews, this location clearly has serious customer service and management issues. I will not be returning.

I just recently moved to the area and was looking for a new boba spot. The ambiance was wonderful…read moreand the service was amazing. The cashier was extremely helpful with helping me order. There is some food on the menu but I did not try anything when I went in. I got the brown sugar chai tea with honey boba. Boba was cooked perfectly and was just the right amount of sweetness. I would highly recommend this spot!

The vibes were pretty chill here. It's a cute little cafe very modern. You use a touchscreen to…read moreplace an order. I liked how they had a special tab for the "popular" items just so you know what people are mostly ordering. I tried the sunset drink, this was pretty. However, it was way too sweet if you get it make sure you dial down the sweetness, Unless you like it that sweet. If you've ever had chic fil as lemonade it's as sweet as that. I also had the jasmine milk tea and it was pretty bland. It just tasted like milk to me. Overall, I'm not sure I would come back here just because there are just so many other boba spots and this one was mid.