.................................NO GOOD ................................. Everyone be aware. This company will scam you for all you're go! They did it to me by giving enonous information. I was told my car would not incuir any charges to me, but here I am $ 2000 out of pocket. Get everything they tell you in writing...!!!! Es un pesimo lugar la atención a primera vista es buena pero son unos estafadores y su unico objetivo ee robarle el dinero a las personas, si pudiera le diera cero estrellas, son los mas estafadores de todo miami, no le recomiendo a nadie este horrible lugar read more

Miami Hi-Tech Body Shop - Body Shops Near Me - Miami, Florida

These guys are the best in miami. I brought my cars to them maybe 10 times. Everytime excellent job. Never had any issues. I will definitely come back again. read more

Don't ever bring your car here .. my car has been there for 5 1/2 weeks... still looks exactly the same... still don't know when it will be ready .. still have not been able to talk to a manager who can help ... and finally, saw another customer there waiting to see a manager and told me his car had been there for 2 months, can't get a call back, can't get any answers ... the worst. They deserve no stars. read more

Miami Hi-Tech Body Shop - My car after 5 1/2 weeks ... Don't ever bring your car here, it's been "almost ready" for a month. - Body Shops Near Me - Miami, Florida

I had an accident on December 15th 2015. My insurance sent a tow truck driver and I got my car taken to my house. Since it was my first accident I didn't know what to do. My mom call the tow truck that my insurance sent but another tow truck show up. Spots tell that tow truck works with them so he talk to me that they were the bests that my car was gonna be ready in less than a month. It's been already 3 months and my car is not ready yet. And they never fixed the front of my car because they were not sure if that was part of the accident even when I told them that it was and I colored the front part when they ask to do it . My car got out of there with a horrible sound and dirty even thought they said that they cleaned it. I'm so scared of taking my car to the BMW dealership and heard that there some part that's are not original and the work was poor and pay extra money. Don't ever go there . PLEASE! I'm saving you time and rental money! read more

My car was at this shop for 50 days, Jan 14 though March 4. They blame the insurance company for the delay and did show me proof that Progressive facilitated the delays as well. The front desk staff were all very sweet and as attentive as they could be, no complaints there. The manager, Eric, was pleasant, but like most body shops, they tell you it will be ready one day and it's another month before it is actually ready. When I was dealing with Mario at the beginning he would call me to give me some sort of updates but that stopped quickly, after 2nd week there. I asked the receptionist several times to have the owner call me to discuss my situation but I never received a call back from the owner. I was unhappy with the whole process and the time it took to get my car fixed, something that should have taken 2 weeks max took nearly 2 months. I will be reaching out to my insurance to figure out what happened on their end. I really wanted to like this business because the people working there seemed very sweet, but based on the experience I had, whether because of them or Progressive, I still would not recommend them. read more

Customer service and staff are terrible....had an auto accident, insurance came and looked at my car and gave shop an estimate, took 2 weeks to even start repairs on my car.... Had to come out of pocket on a rental because of how long they had my car.... Then i was told several days in a row it should be ready by the girls in the office....tried to speak to a manager eric to meet me half way and he would not budge... I wouldn't recommend this shop to anyone, waste of time and super waste of money read more

Awful. Took forever on a simple body shop repair. Customer service was horrible. They never keep updated or called me back when they said they would. Do not recommend read more

I agree with other reviewers. The service is extremely slow and customer service is very poor. My car was in the shop for 7 weeks and it was a minor loss. I've had car accidents before with total damages exceeding $13,000 and the car was fixed in under 4 weeks. They do not accept credit cards nor personal checks nor have the courtesy to have an ATM on site or drive you to the local Herz car rental. My insurance adjuster estimated that this job would done in 2 weeks based on his assessment of the damage. I would strongly recommend NEVER taking your car for any repair. The whole experience was a nightmare. read more

A little over 2 month in the shop .. always giving me the run around why my car wasn't ready. Didn't really had a problem with bad customer service the ladies there were always nice and Eric did helped me with the price since I was paying out of pocket read more

If I could put a negative I would! MIAMI HITECH Auto Repair had my 2012 GMC Terrain for 46 days! Rented a rental car within the shop from Hertz which I came to find out is a franchise and does not follow corp policies of Hertz. They kept adding on supplement after supplement ,Geico the insurer has an adjuster who never bothered to call, email, text, smoke signal nothing to let us know what was being done. Call after call to Miami Hi Tech and all I got was a run around and some bs excuse. The weather so they could not paint, the humidity, the rain, the painter is not there, and on and on as to why they could not paint the vehicle. Seriously this is MIAMI it always rains and is always humid. Was told to pick the car up on a Friday @ 5 pm did not make it in time, phoned on Monday and was told that now the seat belts need to replaced this after the fact that we were told car was fixed. 46 days later, $900 in rental car insurance all used up, went to put wind shield washer fluid in and it went straight through apparently in 46 days they could not fix that, the paint has a dull finish to it. All in all this company SUCKS! If you want to scammed and have shit work done on your car then go there. You want a real repair shop gp some where else! SCAMERS, SCAMERS, SCAMERS!!! The single WORST auto repair shop in South Florida. ! AND WATCH OUT FOR GEICO AS WELL! read more

My car was at the shop from 6/1 to 7/7. They are closed on weekends! So I recommend a body shop that works on the weekends so you know your car is being worked on around the clock! This location is overwhelmed with cars that needed to be worked on. There junkyard is full! There promises are not to be trusted. If they tell you that the car will be ready a specific day, that means 2 more weeks! Make sure to take a picture of your vehicle before you give them your car. As your car will never be the same again! When u recieve the car check the electricals, steering and around the car slowly! The car is dirty even though they say its clean! Customer service here is excellent, go figure! read more

Crooks in the guise of well-dressed and seemingly friendly business owners. My wife got into a bad accident and the city of Coral Gables Police Department (where the accident happened) automatically called a tow truck without us talking with our insurance. The driver apparently is buddy-buddy with Miami Hi-Tech and dropped our car off there. Once we finally got a hold of our insurance company, they informed us of Hi-techs bad rep and that we had to get the car out of there. Sadly, once we informed Hi-tech that we wanted to move our car and asked what we owed for the tow, they met (as a staff) in the back as if they were writing up the Magna Carta, and came back to tell me I owed $200 for services rendered. They pulled a BS $150 charge of "Administrative Fees" for essentially pulling out two pieces of paper. And it had to be cash. I walk to a bank to get cash, come back, and the staff then tells me I suddenly owe $376. I wish I could tell you I'm making this up, but I'm not. They take my wife's car and move it into their lot, and park a tow truck in front of it. I was not happy. These people are crooks taking advantage of people who are in legitimately bad situations. They are a dishonest business. AVOID THEM! You have been warned. read more

I fully agree with the other negative reviews here. I got scammed the same way: my car was stolen, then recovered and towed to a police impound lot. I was literally four hours from leaving town and had to take the tow company's (Downtown Towing) kickback recommendation to this place. Downtown Towing lied, incidentally, by telling me the shop was State Farm approved. The process was an absolute nightmare. Just as with the other reviewer they kept going back and back (4 times) to my insurer, apparently "discovering" things they should have identified in the first place. The process makes no sense to me other than perhaps they get more money by repeating the process rather than taking care of it right, at one time. They were impossible to get a hold of. They literally left me on hold so often I had to call their front desk three times just to get someone to pick up. They refused to send me copies of the estimates the adjuster provided to them. When I finally went down there in person to demand my car back I was told that it still wasn't ready, and this was after a month and a half. I was getting killed on rental car charges as well. I discovered that the guys working the place are all between the ages of 18-22, at the oldest. There is no adult on premises supervising what goes on there. They are incredibly unprofessional and untrustworthy. I hope this place goes out of business so no one suffers the same colossal incompetence and sleaziness I experienced. read more

HORRIBLE CUSTOMER PHONE SERVICE. I was on my way there with my parents and the place is a bit hard to find. It was about 20 minutes until they closed an I knew we were very close. I called to have them help me with some landmarks and a girl answered the phone and out me on hold. She never picked the call up so after several minutes I hung up. I drove around the area a few more minutes and called back and she put me on hold again. I waited for her to pick up and then while I was on hold, my mother called them and got the recording that they were closed. 1 hour to get there and we had to go back the next day. My mother just had to sign a release form for the insurance company and the girl knew this. All I can say is I believe in karma. read more

Worst service I have ever delt with. They took three months to fix a car they said would take a month and the week I got the car they kept postponing it. Called on Tuesday to say to wait till Thursday and, did it again and said to wait till Friday and then on Friday told me I had to wait till Monday because they are closed on the weekends. Ridiculous! Every time was a different excuse. read more

Took two months to do $5k of repairs. Both this place and Progressive are inept. Whether it's my claims representative who was the perfect "listen, but don't do anything" type of person, or the body shop, which had their managers hide behind their receptionists, both were a complete let down. Always received the reach-around when I called, no one knew shit about what was going on, and the only reason I was able to speak to a manager was because he called me by mistake and hung up quickly. I returned the call and was able to berate him. Luckily, was able to sell my car for top dollar, but received word from the purchaser that the wiring harnesses on the yellow side lighting were ripped out and never re-installed, there were paint stains on the back bumper and worse of all, they did not have the courtesy to let me know that they were just haggling with the insurance company to buy more expensive parts to make more of a killing off all parties involved. Leaving Progressive because of this Circus and will never return to this dump of a shop again. If you want to be stranded with no car for a millennium, and receive outlandish excuses and reasons about how management are in "meetings," bring your car here. Cheers, read more

This is a SCAM!!!! THE WORST Body Shop in all of South Florida! They are dishonest, they take forever and they lie through their teeth about everything. Don't be fooled by the nice ladies that work the front desk. This business should have its license revoked. I was involved in an accident and the tow truck was in cahoots with these jokers, so I naively allowed him to take it there since it was late in the evening and it was raining hard. After 3 months (yes, 3 MONTHS - although there was little structural damage), they finally released the car to me. They scammed me (and the insurance company) as they replaced parts that look nice and new on the outside but all the wiring and clamps inside were missing. Scratches were still visible and all in all it was a botched up job. The car is now at a different body shop going over all the crappy work these guys did. Stay as far away from this place as you possibly can!!!! The only reason I gave them ONE star is because Yelp doesn't have a ZERO STAR category..... read more

Fraudulent place with horrible customer service. I was in a minor accident less than a week ago. I took my car there and went to pick it up the next day. The body shop were charging me for an overnight stay more than $700.00. The insurance company said that in order to pay for my vehicle the body shop needed to return it because it was a total loss and not very valuable. Since I did not have the $700.00 cash on the first day and the body shop does not accept credit cards they never released my vehicle. Now they are threatening to stay with my vehicle charging for a 4 day stay over $2500.00. Horrible place, my advice is to run away from this place as fast as possible. The business is completely fraudulent and the owner and its employees are low class thiefs. I cannot believe this happens in America. read more

The absolute worst service I've ever experienced. Got in to an accident and Downtown Towing volunteered to tow my car to Miami Hi-Tech (they obviously have some sort of contract with them, where they get compensation for taking cars to their shop), and since I didn't have a body shop I trust, I figured I'd try this one out. BIG MISTAKE! They took 3 MONTHS to fix my car. I used all the days covered by my insurance for a rental car for the whole year! They asked for 3 supplements from my insurance because they keep finding things that "needed to be fixed". I had to call the body shop every couple of days for an update or to make sure things were moving along because they wouldn't talk to my insurance in a timely matter to ask for the supposed supplements they keep needing, and not once did they call me for an update. I would sometimes call, and the call would mysteriously drop (on a land line?... Sure...).They also only take cash or check which I find ridiculous. Overall if your car is at this shop, good luck getting it back, and if you are thinking of taking it here PLEASE reconsider. I don't like to mess with someone's livelihood but honestly these people should not be allowed to be open for business. You can't be successful ripping people off and abusing the insurance companies. read more