Excellent customer service and a great product! So happy my car is up and running again!

BEWARE! Do not use this company! I purchased a refurbished hybrid battery for my 2012 prius with a 3 year warranty from Miami Hybrid LLC Dec 1 2023. Ricardo was able to replace my old battery and install a battery the same day that I contacted him. There was no isssue for him to travel to Broward County. This car is the third prius I've owned so I'm very familiar with mobile services for hybrid battery replacements. In the past I've owned a 2010 Toyota Prius that needed a replacement hybrid battery and the company I used was also a mobile service and there was no issue with traveling to complete and honor my warranty. The only reason I decided to try out Miami Hybrid was because the price was about $200 less then the previous company I used. In June 2024, less than a year later I contacted him because my hybrid battery started to trigger an error in my car that can visably been seen on my dash "Check Hybrid System. Stop the vehicle in a safe place" . The error code is P0A80. He then told me that it would cost me an additional $150 for installation even though I had a 3 year warranty. He also told me that I would have to bring the vehicle to his location. This company is clearly a mobile company because the initial installation was completed at my house in Broward County. On his webisite it show local and non local prices for the installation. To be on the safe side I purchased a brand new 12v battery and replaced it to make sure that it was not my 12V that could possibly trigger the error. Long story short, I contacted him again on June 19th to let him know it was not the 12V. I asked for availability and he responded the next day and told me he may be available a week later. I contacted him again on July 6th and he told me the next day to contact him on july 10th. When I contacted him on July 10th, he basically refused to honor the warranty because he refused to travel to my house to replace it. its very interesting that when I I needed the inital replacment installation he was able to do the install the same day but when it was time to honor the warranty he somehow had no availability or time to travel to complete it. Costomer service is a zero. Do not waste your time or money with this company. read more

Not recommended at all very bad experience with the owner ricardo not responsible .. i bought a battery with extended warranty and battery not even lasted a year pay $3000 dollars for it and still not heard from the owner .. i called his phone and no answer at all Definitely not doing business with this kind of people.... read more

Amazing !! Just replaced my hybrid battery .. this place is unique .. Very friendly and fast service !!!! Thank you

Needed my hybrid's 12v battery changed. Super knowledgeable and quick and prices are very reasonable. The folks over at Miami Hybrid are amazing, especially Ricardo. read more

Initially, the deal with Ricardo J Barrios appeared to be a good one. He showed up promptly to the body shop where I was and quickly replaced the entire battery (in reality you own the casing and the computer, I have been told.) I was able to drive away and back home. The receipt and warranty documents came back via email. Regrettably this was not as a smooth deal as I thought. The battery Ricardo provided did not last 45 days. Trying to validate the warranty he provided mounted to a nightmare, with many unanswered phone calls, and even and offer to pay him to come by and fix it again did not work. Nothing worked for validating or enforcing the warranty. I ended up at the dealership, having to pay for a hybrid battery reconditioning (which they also call "replacement".) While doing the work they found that Ricardo had removed an internal battery exhaust component, which prevents toxic fumes from escaping to the car's cabin. My experience with Miami Hybrid was not good at all after all. Maybe his one-man shop does not help him. Santiago read more

Ricky drove over 5 hours to replace my Tahoe hybrid battery! Amazing customer service, professional, friendly, and super fast! Very impressed and my truck is running like a champ! As well as a hybrid can! Lol I highly recommend giving him a call! Plus, his service came with a warranty which is definitely reassuring! read more