Absolutely worth the drive over the hill! ‍…read more Driving to Bicycle Trip in Santa Cruz was 100% worth it! After a terrible experience buying my first e-bike at a shop in Santa Clara, walking into Bicycle Trip was such a breath of fresh air. From the moment we arrived, the staff was friendly, welcoming, attentive, and incredibly knowledgeable. They helped us find the perfect e-bike and an electric bike rack , and we felt supported every step of the way. We were so impressed that we even came back to purchase a lock because we completely trusted their recommendations. Their customer rewards points program is another huge bonus--it's a fantastic way to save money! If you're looking for exceptional customer service, honest advice, and a team that genuinely cares about their customers, I can't recommend Bicycle Trip in Santa Cruz enough! We'll definitely be back!

I have been building out a bike recently and every single time that I am struggling with something…read moreor I need a part they always have me covered and they do their best to have it go really fast and they always have a great attitude over there. I would always recommend this place to anybody that has something going up with their Bike.

E-bikes were great and very easy to use. Nice service and accommodating - they allowed us to switch…read morefrom a tandem to two separate bikes in the morning since the tandem was not working out well for us. These bikes were perfect to do the 17 mile drive. It was really fun and scenic.

Staff were unwelcoming and unprofessional. Their website showed availability, and I could clearly…read moresee bikes on site, yet the staff said nothing was available. When I asked about tours and other locations, they simply said everything was sold out without even checking and unwilling to help -- a complete waste of time. Worst experience ever! Go to Mad Dog instead.

Soo much fun! It ws our first time on e-bike n our doOgie's first time riding in a sidecar. There…read moreare safety clips in the sidecar so her harness worked perfectly to keep her strapped in! There's plenty bike paths to ride on n the bikes actually go pretty fast - i haven't been on a bike in Lord knos how long but once I got going, I ws goooinggg! It ws so much fun n Robbie n Isaiah ws so helpful with the process. Mad Dog also has a coffee shop in Carmel which we gon haveta come bk for but we are dEf coming bk! Easy 5 starz from me, my husby n our senior doOgie - fun for everyone n a great way to get around the local spots! Thanks Robbie, Isaiah n Mad Dog for being one of our greatest highlights on this trip!!!

We had a fantastic time with Cathy on our tour of Carmel by the Sea. They have a few different…read moretours so make sure you know which one you booked as all start from the same place and (from what I could tell...) same time. Cathy actually texted me the night before to introduce herself and provide a few instructions and tips. A key tip is bring water and a small back pack or fanny pack to put the bottle in. The bikes don't all have baskets and the baskets don't hold things very well. So you might also bring a small bungee cord to keep things "in the basket" should you get a bike with a basket. Check in was a breeze. The most "difficult" part of the whole tour was finding helmets that fit and sizing the bike seats There were 6 in our tour. We left right on time at 10 and got back at 12:45. We stopped multiple times for photo ops and to look at different properties. We even got to walk through the La Playa hotel which is a beautiful property! I loved seeing and learning about the Comstock homes and the fact that the homes in Carmel by the Sea do not have street addresses. (They will soon as a new reg has passed that every property now needs a proper address... Not just a name.) All in all, I had a wonderful time and enjoyed the tour very much. I don't ride bikes often anymore as an adult and this was the first time riding an E-Bike. The learning curve is easy once you know the difference between Eco, Sport and Turbo. I enjoyed it and it made the tour almost effortless. Highly recommend Mad Dogs! Note....the coffee shop is just up around the corner. You cannot access it directly from the bike shop.

Matt Potter is exceptional with customer service ! The…read moremechanical crew is super pro I have purchased three bicycles over the years from this shop and bring everything to them for any work I can't do.

I have been a customer at Spokesman for over 30 years. I bought two bikes from them in the past and…read morelots of equipment. Today, I got a flat tire on the river levee not very far from Spokesman. I called to ask them to fix the flat, and he asked if it was an e-bike. I said yes, but it has normal tires. The employee who answered the phone said, "We only repair e-bikes that we sell". I explained that I had a serious flat, and he repeated the same words even louder. I mentioned that I have bought bikes and equipment from them and am a long-time customer. I also asked if he would repair it if I bought a tire, and he repeated the same exact words even louder. I had to walk my bike a couple of miles to Epicenter Cycling, and they repaired it right away. I can't believe that Spokesman treated a customer this way. I will never go there again. The irony is that I tried to buy an e-bike from them back when I was shopping for one, and the one that I took for a test ride had a chain that kept skipping. I brought it back to see if they would fix it or give me another one to test ride, and the employee just shrugged and said that they do that. I left and bought one elsewhere. Other than that, I used to really like the store and the employees. But those two experiences have turned me off for good.

Always a great experience dealing with Tony! Occasionally I'll run into an issue with my Santa Cruz…read more5010 so I'll drop it off at Cyclepath. He's very experienced and knowledgeable and gets the job done in a timely manner for a good price. looking forward to doing business in the future!

Top-tier service and top-notch bikes--highly recommend!…read more We rented mountain bikes here for a day of riding, and from start to finish, Tony (the owner) went above and beyond. He shuttled us to the top of the trail and gave us a ton of helpful guidance and insider tips that made our day safer, smoother, and way more fun. The bikes we rented were high quality and super comfortable--full suspension made a big difference on the trails. Helmets were included too, which was a nice plus. If you're looking for a mountain biking adventure in the area, this is the place to go. The gear is solid, and the service is even better.

Dave is one of those people who exudes joy and optimism. I've had the pleasure of riding his bus a…read morefew times up to the demo forest. He's always loaded with mountain bike tips (he's won a lot of races). Today he even met me and some other riders at the bottom of the mountain with some beers. Bottom line is, if you like mountain biking, you NEED TO catch a lift on Shuttle Smith to the top of Nicene Marks and enjoy one of the world's best rides.

I was planning for something to do for our vacation in northern California coast. I found out about…read morethe shuttle service and decided to give Dave a call to book for a ride. It was a double birthday celebration for myself and my girlfriend and also our third anniversary so I want to do something that we both love. She loves outdoor, I love mountain biking. Dave picked us up on his new shuttle bus from the bike store. He was very knowledgeable about the area and gave us a guided tour around the town as he driving up to our drop off point. The drive was about an hour long and very scenic. Dave was very friendly and funny. Dave gave us a printed map of the trail and gave us pointers for our ride down back to our car at the bike store. The ride down was gorgeous. It was our first time riding through the Redwood forest and it was magnificent. Unfortunately, one of my pedal broke off about 1 mile into the trail. Uphill was a struggle since I had to walk my bike, but coasting down was so much fun. I will definitely plan another trip to ride the Redwood forest again, this time with more people and hopefully no equipment malfunction

this might be good to know Colon some bike shops will not take any electric bikes such as getting…read moreshot a BS a.k.a. another bike shop. Totally understandable but a center has a slightly better plan and that they will accept bikes that are electric just you have to take the battery out of it before you leave it with them. Too many problems with lithium ion batteries, exploding you know? We live in a very mountain bike, happy town here and one of the places that will fix your bike after you wreck it by bombing down Wilder through postboxes and Engleman's loop is a center cycling. They are often backlogged because people wreck the ride and drop them off here. In my experience as of summer 2025 it was about a 10 day wait to get the bike back but my repairs for damaged brakes was under $100 and that seemed reasonable. We also have a sister store over near Ni Marks, which is another great bicycling area the demonstration Forest.

Amazing customer service! Very knowledgeable and very helpful. If I was living in the area, this…read morewould hands-down be my regular place. Chris is especially great!

Tony really knows his bikes! And is very personable. What else would one want in a business?…read more We dropped by just to check out his shop and say hello, and Tony gave us a kind, top notch tour of his shop and the bikes in there, from amazing older ones to modern ones. And of his other interesting antiques and cars. His shop is neat and well organized, has a great area for a band and a coffee bar. His passion for bikes old and new shows through. I'd definitely return here for my biking needs and would highly recommend Tony and his shop.

Tony Z. is a fantastic mountain bike guide with an encyclopedic knowledge of the trails around…read moreSanta Cruz. I asked for a bike rental and shuttle up Nisene Marks SP. Cyclepath Outfitters took me on a 20-mile ride that I'll never forget. They over-delivered the fun. Anyone looking for a mountain bike tour near Santa Cruz should enlist Tony Z. & Cyclepath Outfitters as their source for information, gear and guidance.