Adam Carolla describes this as the shit moat. The castle is amazing, but we have to slog through to…read moreget there. We have these talented doctors, but to get to them we have to navigate a front desk that is going through the steps without thought, wed we leave vms for all appts friday to confirm they are coming in the day before an appt we call and let them know the dr is out (on the same vacation he has been out for all week) to say fyi the dr won't be there and call to reschedule. there's not thought to improving the process, because no one cares and no one wants to get fired and theres patients everywhere and each patient doesnt bill enough for anyone to care if they have to jump through hoops. so basically its every doctor. gilded castle...moat of shit.

This review is for their response time which is none. If you get referred to them by your…read moreinsurance, immediately request for a new location. It's rare that someone actually answers the phone and if you do you'll be talking to someone from the valley that like talks this and stuff, you know. I offered to email or fax my letter of authorization but they didn't want it. So here we are, two weeks from approval and still no call back. If you want delayed care, this is the place for it.

Dr. G and everyone at restore have taken care of of me for years after a car accident. He is a…read morefantastic doctor.

Dr Germanovich seems like a cool guy...but to diagnose me with a leg length discrepancy off a…read morepelvic x ray alone is medically ignorant. I've been to 3 other doctors since and had imaging proving I do not have a leg length discrepancy. Not only did this waste my time in treating back pain and cost me money in buying expensive custom shoes but it also severely worsened my pain. Prior to seeing dr G I had my radiculopathy under control it's been 2 months since I saw him and it's still worse than when I saw him. I can't speak about his ability to do epidurals or nerve ablation but there are some unsettling reviews on here. TLDR Dr G should have had a full scanogram ( a special x ray done with rulers) done before telling me to push through the pain of shoe lifts but he didn't he is severely mistaken which is embarrassing as it's well known muscle guarding from a bulged disc can pull up a hip. A message to DR G please do some more research I know shoe lifts worked for you but everyone is different thanks for trying to think outside the box though I do appreciate that A message to a potential patient...get a second opinion!!! Stephen Varela

GREAT DOCTOR. GREAT STAFF…read more In what alternative universe did a few people posting negative reviews see Dr. Grabow or interact with his staff? I've been a patient for several years. He is an excellent doctor. I have never been treated better by any staff. His staff is kind and addresses my questions or concerns. They call me back when I ask for something that can't be immediately addressed. They have never refused a request for a copy of a record, as one poster complained, and I requested a copy of the same thing the other poster allegedly requested. Dr. Grabow has fought with the work comp insurance company to get me medicine, physical therapy, and more. It has to be a pain in the behind to have to argue with an insurance company over and above treating patients, but he has chosen to do so and I am grateful for his choice. I am unfamiliar with the work comp system and Dr. Grabow has answered questions that I have had about it. He could have told me to go read something online or that my questions were outside of my medical care or some other excuse, but instead, he shared knowledge with me. Dr. Grabow is under constant pressure from work comp insurance companies to reduce pain medications - or to stop pain medicine altogether, to stop physical therapy, to stop any treatment, to declare patients permanent and stationary, but he does not do so when the patient still needs what they need. I'm not saying that he is Superman and will win every battle with an insurance company, but he is not afraid to go to battle with them. When the work comp insurance company demanded I submit to a Qualified Medical Exam (QME), the outside doctor I had to see for the QME agreed 100% with Dr. Grabow's care plan. It hasn't stopped the insurance company fighting against everything all the time, but it sure felt good to have another pain management physician agree 100% with Dr. Grabow's care plan.

Dr. Graybow and his staff are all simply the best!! The office and the staff take great care of Dr…read moreGraybow's patients.

I want to express how incredibly grateful I am for the care my grandma received in the Emergency…read moreDepartment at UCI Medical Center in Orange. From the moment Dr. June Sadiq walked into the room, I could tell he was genuine, compassionate, and truly cared about his patients. He took the time to listen, answered every question thoroughly, and made my grandma feel comfortable during a stressful time. What stood out most was that he never made us feel rushed. He was attentive, thoughtful, and kept checking on her throughout her visit, which meant so much to our family. When I asked if he could speak with my daughter over the phone to explain my grandma's test results, he didn't hesitate. He patiently went over everything, answered all of her questions, and made sure she understood the situation completely. That level of kindness, patience, and professionalism is rare. Dr. Sadiq is truly a gem. UCI Medical Center is incredibly fortunate to have him as part of its team. Thank you for treating my grandma with such compassion and dignity. We will never forget the difference you made.

We typically go to HOAG in Newport, should have gone there. Fairly convoluted process. Feel like…read morepatients are numbers or QR code and not people that need care. I understand that ER can be a bit chaotic but should not be this disorganized where it is difficult to get communication promptly. We went for an exam in a different room and when we got back our room was given away to another patient.

This review is for their billing team. We have PPO and should have no copay for annual check up…read more However, we were told by front desk to pay $60, which we did. The doctor only asked us few questions and ordered some labs then scheduled us another visit for physical exam and told us we didn't need to pay again. When we come back, they asked us to pay another $60 without explaining why. We paid again but we received another bill in mail a few days later for more than $300. We asked them to review the billing code to double check if it's correct. They simply replied saying there is nothing wrong with no details. Will not come back again!

The Nurse Practitioner Kristen Rhodes was absolutely amazing with my daughter. My daughter gets…read morevery nervous at the doctors and Dr. Rhodes went above and beyond to make my daughter feel calm, seen, understood and cared for. I was so impressed and so relieved. I could not have asked for better care from this office. Starting with the front office staff to the care we received. So thankful!

Decreased pain and cleansing. Dr. Vu explains everything. My skin is drying out. Need a lotion or…read moremedication.

Google Van Vu MD Pain Management physician and find out for yourself. Do your own due diligence.read more

He's an amazing Doctor . He is super kind and cares about his patients. Highly skilled and thoural…read more Absolutely worth the drive to be seen by him and his staff.

This Doctor is professional, fair and wonderful. He cares about the patients. He treated my parent…read morewith respect and care. He also listened. His bedside manner is A +

I had my surgery here with Dr. Taneja for a breast augmentation. The day of the surgery, the front…read moredesk grows were nice. They brought me in quickly. But I love the most for the nurse is there. I'm not sure if that was Dr. Taneja team, I would believe so. But they were super nice and helpful 10 out of 10. However, when I went for my follow up on Wednesday, I went to this office to speak with a doctor. I was surprised that one of the front desk girls like scheduled my second follow up appointment failed to let me know about the number I should be texting so that I can get my free Botox or filler. I have to ask her for it.

Horrible customer service that's for sure!!!! Doctor great but if you have a scheduled appointment…read more and not only do your patients come before the scheduled appt please advised them you are running late or keep them inform why they haven't been seen. My friend had her two appts one at 11:30 and the other one at 12pm. They didn't take her in until 12:40, then was taken in 15 min after for her 2nd appt only to let her know they couldn't do it!!!! Please manage your scheduling, people do have a life and value their time as they have to go in on their days off!!!