This is the first time that I went to this particular salon to get my daughter's hair highlighted…read more Just as Donna had confirmed, my daughter is a natural blonde with dark roots. We asked for a full highlight and haircut with no blow dry. When we arrived home, my daughter went and dried her hair and literally lost her mind! Her highlights were orange color with a huge quarter inch strip of highlight that ran parallel to her center part on the right side. After spending $262 (tip included), all I wanted was my daughter to absolutely love her hair! I called the salon back immediately and told them that highlights were brassy orange with a huge strip that was present, they asked me to come back in. 25 minutes later we arrived back. I will say they were apologetic and she had no doubt that she would be able to fix it. Growing frustrated with the situation, I decided to go down the street and get a few groceries while she was getting it "fixed". When I got back to get her, the huge strip that was parallel to her part was gone and some of the brassiness was taken away, but there were absolutely no blonde highlights! Deeply disturbed and saddened that I spent this much money and did not get at all what we wanted. No offer to rectify the situation, otherwise. I would not be surprised to find this hair salon to be the next building to be vacant within that area. Absolutely horrible, do not go to this salon.

Angela is fantastic and fun! She really listens and has great input! Salon is centrally located in…read moreWayland.

" Buyer Beware : Overpriced, Sterilization issues and Snobby "…read more I have a stylist . For years when she is on vacation or an emergency. That I cant see my stylist I have been coming here . Last time , Juan the owner did my hair . The guy is a total snob , overcharges and horrific customer service. After my experience with him . I will never come to this place again . They also Google clients . Because they mentioned something about me in conversation. That you would only know if you googled me , because of the blogs I write online . ( Not a big deal just tacky and off putting ). I did find the prices high for being a salon in the middle of nowhere . However I only come here for an emergency. So it don't bother me to much. However it's grossly overpriced. Sterilization issues : My towel was damp and he said it was from being cold. I don't find this feasible. I also didn't appreciate him using a comb he took Out from a dingy draw. Also , when a place has a small percentage of reviews for the time in business . Buyer beware , because they sometimes tell friends and family to write reviews . So the place appears better than it truly is .

I've been getting great haircuts here for the last few years. I am an Indian girl with lots of wavy…read morehair. I've gone from short bob to mid length layers to bob. Juan cuts my hair and he understands what I am looking for and does a great job each time. He is an expert. I have visited this salon twice during these Covid times and found the salon to be following all protocols and very clean and very safe. Since, it is such a huge space, it feels quite safe in this pandemic and Juan is very careful of all protocols. Highly recommend this place for high-end quality haircuts!

Yesterday was my first time at the salon. I got a much needed wash/haircut/blow dry/style from…read moreMeena. She gave me a major hair transformation and I ABSOLUTELY LOVE IT . The salon has nice ambiance too. If you're looking for a stylist who'll bring the magic I highly recommend Meena @ L'Equipe in Franklin.

Definitely the best hair salon in Franklin. They are very professional have accommodating hours and…read moredo excellent hair. I go to Paige and she took my hair from black to a light brown/blonde in a couple visits while maintaining the integrity of my hair. She is very pleasant and polite and does beautiful work. Highly recommend.

Love the result. I was there for 4.5 hrs. The salon owner, Arnie, was very patient and answered all…read moremy questions. I contacted him via FB to ask about the cost and processing time. The cost was so reasonable for me to drive 45 mins to his salon. Everything was perfect.. Definitely come back again.

If you are considering this place for a special updo, I would not recommend it. My daughter has…read morebeen to this salon in the past for a haircut with a female hairstylist and we have been happy with our experience. However, my daughter went in for a prom appt last May and unfortunately and unbeknownst to me, we were given what seemed to be a new and inexperienced Male hairstylist. My daughter showed Sam an example of a half up and half down updo with some soft beach waves. Instead, she received an updo that lacked sheekness and elegance with tight curls. I honestly could have done a much better job and have in the past, but wanted to avoid the stress of doing her hair on such a special occasion. I honestly don't think that any person going to a special event such as the Prom or a Wedding should have to go through the horrific experience we went through on this day. This is my first time writing a negative review, but we were upset that the manager disregarded how upset we were and never received an apology from anyone. This was very upsetting. I understand that like any job it takes time and experience for a hairstylist to become very good. However, shame on them for allowing an inexperienced hairstylist to take on updos on such an important day as the Prom. The receptionist could have mentioned that perhaps he was new. I regret not taking a picture. I had to immediately redo her hair at home in a 30 minute window before pictures were taken. I am not one to post something so negative or hurtful , but I want to save future girls from experiencing what we experienced.

I walked in for a hair cut here today on a whim and had a great experience. Immediately when I…read morewalked in, another customer turned to me and said "I've been coming here for years" - already a good sign! The stylist, Mandy, asked me a lot of questions to get an understanding on how to cut my hair. She let me show her pictures of what I wanted (which were just photos of myself with a past haircut). It all felt very professional and thorough. I did not feel like she was selling me any products, which I appreciated. Only time will tell if the cut will grow out well, but otherwise the customer service and the way I was treated as a client was a 5/5.

Great salon. Everyone is so nice. Wayne is amazing. Talented and teaches along the way. He runs his…read morebusiness like a well-oiled machine. NEVER runs late and is a joy to be around. Highly recommend.

Only visiting town for a few weeks and needed colour on my roots and toner. Selected the salon and…read moreBella along with Andrea took my brassy blonde to a beautiful buttery beige blonde which I had wanted. The entire experience was pleasant and I would definitely go back.

Hairspray is AWESOME. I have been a client of Andrea's for years and love her! She is kind,…read moreconsiderate and accommodating. She is a "real" and the shop has an easy going vibe with beautiful decor. I usually get a color, cut and blow dry and I always feel beautiful when I leave! The prices are extremely reasonable as well!

Very good haircut several times. High-quality and friendly service as well. Good vibes.read more

I am extremely happy with my hair! Jess gave me a light perm, color, and cut. He did an amazing…read morejob. Also, they have gained a customer for life!

IMAGES SPEAK LOUDER THAN WORDS... I clearly don't know how…read morethey have 4.9 stars, I went there because of the reviews. These are real before and after pictures. Not only they are unprofessional ans shield behind their policies, the owner is nasty, and they don't stand behind their work.

If I could give 0 stars I would, as I unfortunately never made it to the chair. I came in for my…read moreappointment and was told to have a seat and my stylist would be with me soon. 5 minutes becomes 10, 15, 20... at this point I'm weighing my options because this was going to be a cut and style before an important event. 30 minutes after my scheduled appointment and still not a peep from anyone. I asked the girl at the front desk if this was typical (knowing I have never been left in a waiting room anywhere for this long without anyone at least speaking to me), she said she would check on the stylist. Two more minutes I'm told. I decline and leave. I was also foolish enough to think I would get a call from the stylist or manager later, but of course that didn't happen either. If you value your time and don't want to feel discarded by the businesses you patronize, go elsewhere.