So far good experience. They explained everything thoroughly and also returned my call even after…read morenormal office hours. Very professional, patient, as well as easy to talk to.

I had a wonderful experience with Dr. Low. He made me feel at ease from the first visit. Dr. Low…read moreis not only professional, but also caring. I was pleasantly surprised to receive phone calls from him the day after my tooth extraction and the completion of the Implant. He called to ensure everything was going well. His assistants are equally professional. Every step of the treatment was clearly explained. The front desk staff was kind and welcoming. Appointments were on time. To sum up, I am grateful for the excellent care and would highly recommend his practice.

I moved to the area a little while ago and have been coming to this establishment since. Dr. Li is…read moregreat! He is very knowledgeable, professional, and always takes the time to explain things clearly. I've also seen Dr. Ma and Dr. Lim, and both are extremely gentle and patient, which I really appreciate. Linda is the sweetest. She is always kind, welcoming, and makes the whole experience feel comfortable. The rest of the staff is just as great. Overall, I leave the office feeling reassured and mostly pain free :p

I've been coming here for a few years and my experiences have been nothing but positive. Staff are…read morefriendly, gentle when working on you, and upfront about cost. Recently, I made an appointment for a cleaning before my insurance ends at the end of the month. Due to some issues I was 10 min late to my appointment, but they insisted on fitting me in since they're often booked out a few weeks. At my appointment Dr. Lin let me know that an old filling is breaking down and should be replaced. When booking that appointment they made sure to get me in before my insurance ends. They have gone out of their way to accommodate and I'm so grateful.

I have been to Dr. Pechak's clinic regarding a gum treatment. The treatment included 2x surgery's…read more Both surgery's were quickly done in a very professional manner. Dr. Pechak and the Anesthesia team (Donia) provided wonderful and professional work. I can truly recommend the clinic and give 5x stars with no doubt. If yelp would allow 10x stars I would have given 10x stars! German high quality workmanship!

I'm not sure what happened to this place, because I've been going here for years, but the last time…read moreI showed up I was informed I had an outstanding balance due. When I asked what this was for I was told that the last cleaning was $100 more than I was charged at the time of service. I was also informed that I owed money for multiple dentist exams. When I told the receptionist I hadn't seen the dentist in years he seemed confused. The only comment made was that there were no notes in my chart from the dentist so maybe I was right. Then I asked if they could look up my insurance and they said only if I had my card on me. I have had dentists look this up online before so I was shocked at how cold and unhelpful they were. When I finally got back to the hygienist I asked if I could speak to a manager. Someone came halfway through my exam and said they didn't have time to meet with me, but would audit my account and get back to me. When I checked out the front desk had somehow managed to find my insurance without a card. There was no apology for misunderstanding. No explanation for the multiple exam fees I was going to be charged that never happened. Nothing was said about why the last cleaning wasn't collected in full at the time of service. 2 weeks past and I didn't hear back so I called and asked for a follow up. The same receptionist called me back and said I owed $200 for an exam fee back in 2024 with a dentist who ended up cleaning my teeth. I had no idea I was being charged for an exam at the time, nor was I told after the visit. I'm unsure why the lack of transparency around fees and why they are deciding to charge me now for something that happened over a year ago, but needless to say I won't be returning. Proceed with caution.

As a dental implant surgery patient, I reached out to Dr. Chang's office for a consultation. I had…read moreto reschedule once due to work. Before my appointment, I was shocked to receive a nearly $1,000 bill from my referring dentist for just a consult and X-rays. Wanting to avoid surprises, I contacted Dr. Chang's office to ask about their pricing. Instead of offering help, they responded curtly and told me not to call or come in again. Their message was clear: they had no time or interest for patients Sadly, this office is extremely unwelcoming and dismissive toward potential clients. I would not recommend them to anyone seeking professional, respectful care.

She is a very nice dentist. She is vey patient and gentle. You won't feel any pressure from her…read more She is always caring you in process. I really recommend her.

Dr Pechak is good, but Ms Pechak handles billing, manages and trains staff. I was required to…read moreprepay thousands for implant . After pulling my tooth, while waiting for next step to be scheduled, she terminated my treatment. This is what happened. I was unhappy with one staff person X. But I assumed I would not have much continued interaction as she was the billing and intake person who presented the individual expenses. So I did not complain. Unfortunately I had 2 more bad experiences with X. One re scheduling cleaning (totally separate costs and billing from the implant). I cancelled, was expecting return call. Unfortunately X was in the loop and she lied, made up excuses. So Ms P called me. She asked and I told her, in detail, step by step, about my bad experiences with X. She lost it. Turns out she trains the staff. She was deeply offended and started yelling and gaslighting me. "That didn't happen", "that couldn't have happened", " I can tell by your attitude on this phone call that you are just making it up". Are you kidding me? I was stunned. These are the things that "could not have happened" during first encounter with X: 1) I asked X to lower her voice as she was talking really loudly in a small room 2) she handed me stack of papers to sign. I asked her questions about some of the expenses, she became impatient, got up and stood over me. 3) she started to pull papers away as I was signing but was impatient and pulled away papers before I could finish my signature. 4) she made it clear that I needed to sign everything that day. At this point it was clear to me that I needed to take home this stack of papers and review before signing. She told me if I signed everything that day the office would provide me, for very low cost, 2 anti anxiety pills for implant procedure. Otherwise they would cost me over $100. 5) I immediately pulled up Goodrx, saw they were less than $10 and her response was "you can't trust Goodrx". I took papers home, signed, brought in next day. At end of this phone call Ms P abruptly terminated my implant treatmentl. THEN she sent me: 6) Letter stating it was MY decision to terminate 7) check for $300 when they had over $1,000 of my prepayment $. In Santa Clara county this is business fraud. Have contacted SCC district attorney, SALA elder law help, and am finalizing on line complaint to DA office. Bottom line DO NOT DO BUSINESS with this practice. I am leaving this review for 2nd time because I dont see my other review and fully expect it was removed. Read other negative reviews re billing. Do not believe any response that states this did not happen.

I was invited to come in for a consultation. The office manager repeatedly told me that the…read moreconsultation will be complimentary at no charge to me. I provided my Delta PPO insurance and personal information. I went in for the consultation appointment. The dentist, Jochen P. Pechak took some x-rays and examined my teeth. He told me that I needed 3 implants. I was provided a treatment plan of almost twenty thousand dollars and a consultation fee of almost four hundred dollars. I explained to the billing person who is different than the office manager that I was assured that the consultation is complimentary and at no charge to me. I declined the treatment plan due to my budget. Then, they sent me the billing for my consultation claiming that Delta Dental reimbursement was insufficient to cover the consultation fees. The dentist office repeatedly called me and sent me to collection for the balance amount of $200+ dollars. DON;T TRUST THIS DENTIST AND THE OFFICE STAFF. THEY SUCKER YOU IN PRETENDING THE CONSULTATION IS COMPLIMENTARY AT NO CHARGE TO THE PATIENTS. !!!!!!!!!!! NEEDLESS TO SAY, THIS IS A HORRIBLE EXPERIENCE THAT WILL CAUSE YOUR CREDIT RATING TO SUFFER. IT'S A SCAM !!!!!!!

was a patient with Dr. Daniel Nelson about 10 years ago. He did 4 implants for me. 2 years ago my…read moreimplant #14 had fallen out. As a result Dr.Nelson voluntarily gave me $1950 as compensation. This year my #3 implant has also fallen out. Having 2 implants fall out is very RARE according to the other dentists that I spoke with. He did poor work. So please be careful when you decide to choose Dr.Nelson. In the meantime I will be reporting to California dental board and BBB.

That was a misunderstanding, afterwards I believe that Dr Nelson is a good person and has good…read moreskills

Recommend all the way! Dr. Meng and his team are awesome, they are super friendly and make you feel…read moreat ease, right at home I'd say! Haha. I'm so happy to have found a dental group in my area since moving here last year. Front desk - all very nice and they make you feel welcome right away. Office is modern and styled quite nicely too. They also have great playlists of music! Lani did my teeth cleaning and she made it as enjoyable as a cleaning goes- thanks Lani!! Dr. Meng is a a magician with teeth because I had some major issues needing to be fixed. ( I had my front teeth ruined by this dentist overseas- plus a gap - and a crown- so basically I had ton of obstacles in the way ) He found a solution for me AND FINALLY MY SMILE IS WHAT IT USED TO BE. Thank you thank you!

Our family has had a wonderful experience with Sunnyvale Dental Aesthetics. They treat my husband,…read moremy mom, and me, and we have always felt very well cared for. The entire team is kind, professional, and incredibly thoughtful. They are thorough, attentive, and take the time to explain everything clearly. We especially appreciated their attention to detail and the compassionate care they gave my mom during a more complicated dental situation. It is such a relief to find a dental office that is not only highly professional, but also genuinely warm and caring. We are very grateful to Dr. Meng and the whole team, and we highly recommend Sunnyvale Dental Aesthetics.

I've just got my first dental implants from Dr. Nguyen. Two of my teeth that had gone root canal a…read morelong time ago failed. It was quite daunting to get teeth extracted and have a dental implant surgery, but everything went very smoothly. On every step, Dr. Nguyen provided a clear explanation on every step and I had a smooth recovery after tooth extraction and implant surgery.

Fantastic dentist. Did a implant and his work was excellent. Never any discomfort or pain. People…read moreworking with him were also excellent. He has a warm pleasant personality and tells you what he is doing every step. I totally recommend him. Don

Dr. Kim and his back office staff do a phenomenal job in making my time at the office smooth and…read morecomfortable. Dr. Kim is very knowledgeable, and provides clear explanations when explaining how my osseous surgery will go. The office itself has an elegant vibe and clean facilities. I want to especially give a shoutout to Holly. She is an exceptional office manager who is super transparent and thorough when answering my questions. Holly pays great attention to detail, and she was very empathetic when I had specific scheduling needs. Overall, the back office staff is super nice and professional. Would highly recommend this perio office!

Avoid at all cost!! My wife visited once and paid in advance for her surgery. We later found there…read morewas over payment and they issued a refund. Due to their negligence, they did not ensure the refund was made through. One month later, 4 months later, they're still finding excuses that they used Square as the repayment platform and that's why we did not get the refund. Alas we regret visiting AJK for the surgery, and gave up hope in receiving the refund. What's worse is their bad attitude and irresponsibility to the whole issue. Patients be aware!

I went to this periodontist in 2024, so my review is a bit late. My dentist made the referral (due…read moreto my dentist's poor judgment in referring me to a quack, I dropped him too). To make a long story short, Dr. Westbrook was supposed to diagnose a bone graft on my bottom molar 2nd to the very back. Instead, he worked on the wrong molar on my upper side. His office charged me $500 for a deep cleaning, (no bone graft mentioned mind you) that is pretty steep. Needless to say, I had to receive a bone graft from a different competent and qualified periodontist a year later (who worked on the correct molar). Steer clear from this office. I had 2 dentists and one periodontist tell me I needed a bone graft on the same molar, whereas Dr. Westbrook was completely clueless!

I've been a patient of Dr. Westbrook's for about 10 years. He's very highly skilled and keeps up on…read moretechnolgy of latest and greatest products. I've trusted him with 3 implants. I see him for annual implant exams, well worth it to keep up on the health of your implants, even if you're paying out of pocket. How many dental providers remind you of daily use for your well being (water pick, night guard and soft tooth brushes), not their own?