I love herrin pediatrics so much, everyone there is so kind and friendly. Any body else say…read moreotherwise they are so lying. Would highly recommend this office.

My kids love Dr. Herrin and his whole staff, especially Jackie, Carlissa, and Stephanie! 10/10…read morehighly recommend

The location of this practice was convenient for our family, and as new residents to the area, we…read morescheduled a new patient appointment for our three-year-old. We prioritize dental care and have consistently maintained regular visits and hygiene for our children since their first teeth appeared. However, during the visit, I was surprised and uncomfortable with comments made by the dentist regarding our family's infant feeding choices, especially given the fact that my son was well past the infant feeding stage and had/has no known oral hygiene or development issues. Specifically, I was told that formula feeding from a bottle was "unfortunate" and that "this practice likes our babies breastfed". While I understand there may be clinical reasons for discussing feeding and oral development, the delivery felt judgmental and inappropriate given the context and timing. I hope the practice considers a more sensitive approach when discussing personal family decisions with patients and gets a complete medical history from parents before making them feel ashamed for their feeding decisions.

We had a great visit, and we appreciated how patient the whole team is. Most important thing is Dr…read more Sara provides a very helpful information on how we can take care of our daughter's teeth and other issues. And of course, lots of prizes and encouraging words for a kid that makes my child relax and happy to want to enhance her teeth cleaning routine.

Very convenient and kid friendly office. They offer videos above the dental seats yo help distract…read moreand call kids during their visit which I found help for my 3 year old. They also have golden coins for their toy machine as an award after the visit. The staff was friendly and sweet.

Okay. So apparently this office has a new scheduling system that none of the staff can explain -…read morelack of training. I was trying to request a late afternoon appointment for my son 6 months out after his cleaning and they could not accommodate, telling me that they schedule top down now. So I guess the late afternoon slots are a lottery system or maybe they pick and choose.. They told me to call a week before the appt to request the 4pm slot - despite telling me that everyone wants those slots. Why act like they will be available? That's why I want to book 6 months in advance. Not only that, the dentist walked away without telling me absolutely anything about my son's teeth. The staff also didn't know when his last xrays were. I asked if insurance covered it, she said it depends on the scan and I asked what scan? Insurance covers the whole teeth scan... So I said... Uhh...yes that - clearly wasn't there to pay for a partial scan? So confusing when it didn't need to be. Also, I was not offered to be able to sit with my son while getting his teeth cleaned. I had to ask the front desk lady if I can go back there after being told to sit in the waiting room. The dentist and director of operations called my son's mom to apologize and bring her into this when she wasn't even there. Not me. Did not ask for my number. Did not ask to apologize to me. That's not right at all. Also, apparently that was the time to talk about my son's teeth and not at the appt??? Also, reportedly claimed I caused a scene. I'm sorry for pointing out the flaws in the system, and the staff's lack of training. You cannot tell me I caused a scene when a lack of professionalism and organization was shown to me - especially the dentist. We didn't want to switch dentists, but now I'm not so sure we'll get the service we deserve anymore here after all this. It's just not right.

We have been going to Dr. Bradberry for over 14 years. I love his conservative, no nonsense…read moreapproach to dentistry. I feel that he always has my sons best interest at hand when dealing with their dentistry. His staff is always friendly and welcoming and we never have trouble getting a convenient appointment time. I highly recommend Dr. Bradberry!

This place is great. Nice waiting area. Not packed. Happy to find a place that treat children with…read moreautism.

Dr. Azi was great he did an amazing job with my son. he was kind n had patience. I like going here.read more

Dr Nia, you are amazing. I had gone to a dentist and had a horrible, terrifying experience for me…read moreand my daughter. I did not give up. It took 5 other pediatric dentist visits for a second opinion when I found your practice. From the moment me and my daughter walked in I knew that we found what we needed. The work you did for my daughter and the care you and your office staff took to make me and her feel comfortable I cannot thank you enough. You are an angel.

I was not asked if my children could be given fluoride. I later get a bill that states I owe money…read morefor a treatment I didn't approve. Was told I have to decline, but I was never asked so I'm not sure how I can decline something that wasn't presented to me. At my children's' ages the dentist "moves fast" and it is my responsibility to know what they are doing as part of their standard care. If I'm not informed of the standard of care at this dentist, how would I know. Will be finding a new dentist.

Dr. Carlos is amazing. The staff is extremely professional, catering and quick to complete service…read morefor toddlers. We brought our grandson in for emergency dental work and he was seen immediately, right before closing time. We recommend Floss and Dr. Carlos for all your dental needs.

My two year old just had her first dental and it went so well that she cried when we had to leave…read more Dr. Mary and her staff were so kind a welcoming. And I can't say enough about how cute their waiting room is. They catered to my daughters interests by playing Frozen above her chair and mixing a little bit of play into her exam. Dr. Mary answered all my questions and was ver informative about dental health practices for toddlers. At the end of the appointment my daughter walked out with a balloon, goodie bag with new tooth brush, floss, stickers and a item from their treasure chest! She did not want to leave!

Dr. Mary and her staff are wonderful! We have been twice, and both times everyone was so calm and…read morepatient with my daughter. She was nervous before our first visit, but now she loves going to the dentist! There are televisions on the ceiling to distract the children during procedures, a "treasure chest" to choose a toy at the end of your visit, and manicures during sealant application! We had to reschedule an appointment today due to a work emergency, and the lady who answered the phone was so understanding! I highly recommend Parkside Pediatric Dentistry!

I want to like this place. Really, I do. The staff is very friendly, and I love that it is a small,…read morelocal practice. However, you don't bring your kids to the dentist to make friends. My review is not based on their attitude. It is based on my child's experience with their dental care. My child had been a patient here for just under 2 years before we switched to a different doctor based off the inadequate care we received from Pediatric Smile Studio. First of all, their X-ray machine has not been functional for several months now. As such, my child missed getting an x-ray at the last checkup late last year. I was told to check back later about scheduling an X-ray appointment once the machine was functional again. I called back a month later. Still not working. A month after that. Still down. At this point, my child had a visible cavity, and I stressed my concern, asking if they had an alternate dentist performing X-rays for them. There didn't seem to be a solid back up plan in place, and seeing a cavity in my child's tooth prompted me to pursue a different dentist. At the current dentist, they were concerned about FOUR different spots (I had only been informed about the possibility of one potential cavity at PSS). After running X-rays, they identified that two of the cavities needed fillings. One was so bad, my child needs a root canal and crown. The current dentists suspects that this cavity took about a year to form. Keep in mind, we had been patients of PSS for around 2 years at this point. Meanwhile, I had only been informed about the possibility of one at Pediatric Smile Studio. Also, this suspected cavity was noted on the patient file at PSS, yet I was not made aware of it until the next checkup six months later. I really would have appreciated being notified about it more promptly. If I had, the root canal and crown could have been prevented. Overall, it is inexcusable that my child was a regular patient of Pediatric Smile Studio for almost two years, never missing an appointment, and four cavities (2 extensive) were identified immediately at his first appointment elsewhere. Parents, beware!

I brought my 2 year old niece here and she was all smiles after her exam and cleaning! Dr. Buckle…read moreis very knowledgeable, patient, and hilarious! I loved this place!

Everyone is so kind, professional, knowledgeable, and organized. 10/10 recommend. Leigh and Dr Kofi…read moreBrown are the best

Unacceptable Experience and Concerns Regarding Hygiene and Billing…read more I am writing to express my extreme dissatisfaction with the service I received during my recent dental cleaning appointment. My experience was highly concerning due to misrepresentation regarding insurance coverage, questionable billing practices, and, most alarmingly, a severe lack of sterile protocol from the dental assistant. From the outset, I was informed that my routine cleaning would be free as the office was in-network with my insurance carrier. However, when I inquired about potential charges, the staff was evasive and unclear, which immediately raised a red flag. The most concerning aspect of my visit was the dental assistant. She appeared to be new and demonstrated a profound lack of awareness and training. She repeatedly failed to hear or respond to the dentist's instructions, requiring him to repeat himself multiple times. Her hygiene practices were particularly alarming: * She frequently put her gloved fingers in my mouth, then immediately touched the computer screen, and then returned her same gloves to my mouth. * She handled the X-ray gun with these same contaminated gloves, touched the screen again, and then put her fingers back in my mouth. * At one point, she put a pen in her mouth and then proceeded to put her fingers back in my mouth. This blatant disregard for sterile technique significantly increased my anxiety during the appointment. Following this, the dentist informed me that I had tartar and inflammation only on the right side of my mouth and recommended a deep cleaning costing $720. Given the previous issues and my knowledge of my own dental health, this assessment felt disingenuous. I immediately expressed my desire for a second opinion, as I was confident there was no such issue, especially confined to only one side. My insurance plan covers two cleanings per year at no cost. After leaving your office, I promptly scheduled an appointment with another in-network dentist, where I received a proper and thorough cleaning without any issues. However, shortly after my visit to your office, I developed a sore throat, which I strongly suspect was a direct result of the dental assistant's unsanitary practices and cross-contamination. I urge you to address these serious issues immediately, particularly the unhygienic practices of your staff. No patient should be subjected to such a risk of infection. I also recommend a review of your billing transparency and the accuracy of your dental assessments. To the smooth dentist aka Bollywood: don't have your staff lie and say you're in network when you're not. That's fraud. Scamming money from your patients will bring you nothing but bad karma ok Bollywood. So don't do it. Be honest you'll be a better person.

This place is truly amazing. I brought my two year old son, who had a previously traumatic visit…read morewith a different dental office, so I was very concerned. But this could not have gone better!! The staff is so caring and thoroughly explains everything, and handles the children - even the youngest ones - based on their specific needs and never does more than they can handle. They kept him thoroughly entertained and so happy! Also it's so nice that they include the parents in the process and in the room. He absolutely loved everyone and we will be regular patients here from now on! If you're looking for a pediatric dentist, this is the only one you should consider!

Took my girls for the fist time and we loved it! They both thought Dr. Priya was so nice. She is…read moregreat with kids, very informative but gentle and encouraging. Small dental office, brightly decorated, professional staff and taking all the appropriate steps for safe visits during covid (masks, one family in at a time, fill out paperwork in the car, wipe down equipment between each patient). This will be our new regular dentist for sure!