My husband and I both transferred to this practice after a really awful dentist turnover at another…read morelocal office. Ever since the first phone call they have been wonderful. Everyone there is pleasant, welcoming, kind, and seem to genuinely enjoy being there. It's hard to calm dental anxiety, but the level of care and peacefulness the office brings is refreshing and so welcome. I walked out of my cleaning today and said "I am so glad I switched to this office!" Highly recommend if you are in need of a new place. The ONLY thing that can be tough is that parking can be tricky if you have a larger vehicle. That said there are many nearby lots within a short walking distance if the office lot is full.

I previously rated this office 5 star. The work, service and billing were perfection. There are new…read moreowners. My interaction with them has been minimal. I have had 2 cleanings since May 2026. The billing office is my bone of contention. Their lack of follow up with me has been pretty much non existent. They billed one of my companies but not the 2nd one. Also I paid the balance with my credit card. I am suppose to have a credit. I asked if could be credited to my crown this month and still no response. Jace told me while I was getting my cleaning earlier this month she would get back to me. That never happened! I have had to call numerous times. I miss Sheila terribly. The new owner equals a large staff turnover. (things that make you go hmmmm) I have paid over 15K for work with the previous owners and never experienced the lack of customer service that I have in the past 4 months. I hope they can get it together.

They refused to even look at my teeth after I booked a first exam and a cleaning and filled out…read moremany pages of online questions that gave me serious carpal tunnel, saying they had to do a surprise !! full mouth set of xrays first, for no reason at all, just because. I got up and left, never in my 63 years has anyone said this to me and refused to do anything about it to actually be helpful. Never going back!

I always have a great experience at CrossKeys Dental. Dr. Badali is great and the staff is…read morewonderful. Thank you!

Very communicative in all steps. Great in emergency dental procedures- able to fit people in…read morequickly. Super kind doctors and staff. Highly recommend.

Perinton Dental Group operates exactly how in my opinion a Dental office should operate. The…read morefocus is on providing modern, up to date care, not selling unneeded services. The approach taken is always realistic and to the patient's benefit. I feel that my teeth are in very good hands. Everyone that works at this office provides is top of the line service. Everyone. Sincerely, Leah D.

Dr Jonathan Adler at Spruce Grove Dental is amazing. Today was my first visit to this practice and…read moreI left so happy. Very thorough exam and cleaning. Beautiful clean and modern office. The Dr explained everything about the xrays and cleaning. My teeth feel amazingly clean and polished. His assistant Provi was great and immediately was very welcoming and friendly. Very professional and polite. I cannot wait to tell everyone about Spruce Grove Dental and spread the word. Don't wait, if you're in the market for a new Dentist and great office staff, this is the place you need to be calling.

Amazing Experience. Broke a tooth and they were able to get me in a hour after I called…read more Took care of my problem with ease and made me feel super comfortable. And a HUGE thank you for being so patient with our insurance company difficulties. Amazing friendly staff who cares about their clients. Thank You.

I've brought my children there for years. His practice has a good reputation and most people I know…read morein the Fairport area, go there. We've always found it to be a warm and inviting environment, with caring staff. Shortly after COVID hit, my daughter started complaining of a toothache. I called and left a message with the answering service. Dr. Waldow immediately called. I sent a picture of her mouth and within moments, there was a prescription for antibiotics, as well as a follow up call with care tips, to help tie us over until offices can safely reopen.

I just had a phone conversation with my mom about my little sisters experience at Dr. Waldow's…read moreoffice. My mom isn't great at phone/internet stuff, but after the conversation I felt obligated to leave a review. 1) My little sister has an extreme fear of doctors. She had a severe medical issue when she was 2 which left her having anxiety attacks about going to any doctor ever since. 2) My little sister has a slightly deviated septum which makes breathing through her nose EXTREMELY difficult. My mom thought since Dr. Waldow claimed to be a a doctor who specialized in children with fears similar to my little sister's, that he would be a great choice...sad to say that didn't work out as expected. Not only did my mom not feel comfortable to leave the room, Dr. Waldow didn't seem to understand that my little sister couldn't breath through her nose. Even though my mom repeated herself over and over again, he continued to use methods that inhibited breathing through her mouth, making my little sister feel as if she was being suffocated and increasing her fear of doctors(rightfully so!) To top it all, they tried giving her anesthesia, but because she couldn't breathe through her nose, it wasn't effective! Dr. Waldow, please listen to parents, they might know more about their child than you do. And for the sake of your current clients, maybe practice some compassion and understanding.

Love Dr. O'Keefe aka Dr Terry. I have been going to him since he had a full head of hair (this will…read moregive him a smile). Speaking of smiles, he always has one. He is always asking how you are, before and throughout the procedure. I actually fell asleep during a root canal!! The only negative is you have to act like his corny jokes are funny. But don't tell him I said that!!!

I had written a review but must have forgotten to post it! I used to see Dr. O'Keefe back in the…read more90's before my job sent me to Buffalo so since I moved back I had to come back to his office for my much needed cleaning! His office has a nice relaxing waiting room and his staff is very welcoming and friendly. Sue did my X-rays and cleaning. She's great. Chatted with me which I like because it distracts me! Dr. O'Keefe stopped in and was his usual self! Talked hockey and jokes were made. I did miss his humor and gentle touch dealing with my tooth that's needing some work. There may be some pain but he will do his best to minimize it. I recommend Dr. O'Keefe for your dental needs. My family agrees and sees him also.

I've been going to LoVerdi Dental for over 20 years. Convenient location on Ayrault Rd in Fairport,…read moreacross from the Fairport School Bus Garage, in a small office building. Dr. Joe and staff are friendly and attentive to each patient. My experience is that appointments run on time. I came to LoVerdi Dental based on a recommendation and I recommend them to friends and family.