I've used Greg for my personal insurance, and I've referred him to many of my clients as a mortgage…read moreprofessional. What I love about Greg is he breaks down the coverage to not ever over insure and when things get bumpy he is there for my clients. I will be using Greg for many years as he is honest, ethical, hardworking and just a fun guy once you get to know him. Thank you Greg and team for always having my family and my clients best interest at heart!

Greg is very helpful. They answer whatever question you may have. Had an accident and they helped…read moreand advise the entire way.

Brian and Wendy are gifts from god, straight up. I used their services for about 2-3 years and…read morehated switching but I had to go with lower rate and more coverage. In those years they truly helped me out so many times, from answering my silly questions about car insurance in Mexico to always send me declarations and modifying my policy at random intervals on the spot. This place saved my ass when no one would insure me, I definitely recommend.

I've been doing business with these guys for years now, Brian is always there to help. They make…read morethe whole process pretty simple and keep prices fair when most insurance people are just actually after as most money as they can get from you. They also are worth every penny because they actually provide good customer service by having good communication. I've had other insurance companies that won't call you back or transfer you to an 800 number but not Insurance On The Go. Thank you guys so much!

Too expensive. You have to pay. All the payments at 1 time…read more Hard to get an agent. Yes, I have to have previous insurance good driving record. Homeowners, I want you to bundle. It's just too expensive.

I had a great experience talking with Ken about my car insurance options. He was quick to respond…read moreto my initial inquiry and provided me with wonderful service. Highly recommend!

I have been a customer of theirs for over 7 years. I have always enjoyed the customer service I…read morereceived. I've had a couple cars over the years and it was easy to add a vehicle to my policy. I even got my home insurance from them when it was required to at one of my prior homes. Unfortunately one of my vehicles was stolen but it was paid for by the end of the month. And I was given a free rental for 30 days and it wasn't even part of my insurance coverage. BOLT Insurance Services is a broker that will get you the BEST POSSIBLE PRICE, when I was shopping for Car Insurance I got a quote from Progressive and BOLT got me Progressive Insurance at a better price then progressive quoted me when calling them direct! I was blown away and still don't understand how that work's.. Smh.. Either way I am extremely Happy with BOLT and their services.. I highly recommend them .. Oh yeah and the whole office is bilingual-Spanish. And if I'm not mistaken I heard someone there speaking Russian too..

After my girlfriend and I shopped around for multiple insurance quotes, we THANKFULLY found Bolt…read moreInsurance. Not only have they saved us the most money on our policies, the customer service is much more personable and professional. You'll see once you talk to them. You really matter to this business! Dont bother shopping around, go to Bolt Insurance! Thanks guys!!

My renewal was up and decided to explore my options with a different company, i came in and Fatima…read morewas really friendly , patient and provided me with important information and guidance in making the right choice for my families auto insurance! The process was very smooth and overall experience was great!

I was charged an extra $108 after my insurance policy deposit. No one could help me and I was…read morebounced around more than once. I finally spoke to a supervisor named Robert, ID number 5415. He proceeded to tell me, I needed a confirmation number. I asked if I could call him back directly because I didn't feel comfortable bouncing around to anyone else. So he says he's going to lunch. I told him I could call him back after lunch. He proceeds to inform me any supervisor can help me as if me wants didn't matter. This location lacks the want for customer care.

Great experience! The team explained my auto insurance options clearly, helped me find a better…read morerate, and made the whole process quick and stress-free. Highly recommend!

David was wonderful to work with. Quick and easy going. Very friendly and outgoing. Rates beat most…read more. Gets the job done ! Ty David

The young lady was very professional and polite. She even stayed past 5pm to call me back when I…read moreleft a message very close to 5pm. I didn't expect a call until the next day but I was surprised when I got the call and it was State Farm. I was completely satisfied.

Ken Schuurman and his team at State Farm have been absolutely fantastic to work with. They handle…read moreall of my insurance--home, auto, business, workers comp, and even my rental property--all tied together under an umbrella policy. Having everything organized in one place with a team I trust gives me a lot of peace of mind. What really stood out was when I had an accident. Ken and his team stepped in right away and took care of everything. They treated me less like a policy number and more like a friend they genuinely wanted to help. The communication was clear, the process was smooth, and they made a stressful situation a whole lot easier. If you want an insurance team that's responsive, professional, and truly has your back when something happens, I can't recommend Ken Schuurman and his team enough.

I have never had such a frustrating experience with an insurance company…read more I called Freeway Insurance simply to change my deductible because my auto loan company notified me that my coverage was considered deficient and I was at risk of being force-placed into an additional $255 insurance policy. What should have been a simple request turned into a nightmare. I was hung up on SIX different times while trying to get assistance. When I originally called to update my policy after trading in my car, I was told I had to cancel my existing policy and start an entirely new one. This resulted in me having to pay an additional $750 just to keep coverage in place, on top of my regular payment that was due only two weeks later. The process and costs were never clearly explained. To make matters worse, I received notices in the mail stating that my policy was missing required vehicle photos. However, when I contacted customer service, they could clearly see that the photos had already been submitted and simply uploaded them to my policy themselves. So why was I being threatened with issues over documents they already had? The lack of communication, repeated disconnections, conflicting information, and overall disorganization caused unnecessary stress and wasted hours of my time. Insurance is supposed to provide peace of mind. Instead, dealing with Freeway Insurance has been one of the most aggravating customer service experiences I've ever had. I would not recommend Freeway Insurance based on my experience.

Spoke to Jazmin H. after talked to Brian about my quote. Help me out with my quote and it is…read moreadorable for my 2 vehicles. Great service and attitude. Definitely recommend Freeway to family and friends. Its Affordable.

Disrespectful customer service from Alli Victoria…read more I asked for a map and she said "are you a member" I said "yes". Alli said "really???" I said are you for real? She said I need your membership card. I gave it to her and it took 10 min for her to finally come back with the wrong map and she opens it up and acts like she is explaining about the map. In the meantime A gentleman asked if I was being helped. I said Alli is disrespectful and she disappeared. Another lady brought me the correct map. Why have Alli helping customers when she needs training in respectful customer service.

The whole reason I got this service was for roadside assistance and the DMV. For whatever reason…read morethe Sacramento organization can't seem to handle either of these. They do not have people who can effectively communicate working at their DMV office, and they leave you standing for almost at least an hour for any call that you make to roadside assistance. Do yourself a favor and try and get it through your insurance company or some other means.

I have been a customer this family owned agency for 20+ years and just wanted to praise them for…read morethe wonderful work they've been doing and keep doing throughout the decades! From the original Eugene, then his son Gary, and now ran by his grandson Mike, I have never been dissatisfied and always enjoyed their personal attention.....hopefully I will be around to spend another 20+ years as a very satisfied customer !!

Omg. Horrible. So incredibly patronizing. From literal insurance salespeople (woman in front area…read moresitting at desk). They need an attitude adjustment, stat. Take your business elsewhere. Can't stress this enough.