Super nice to go into a shop where they make you feel comfortable great to see there kids enjoying their shop with them playing and having a good time. This way I drove a additional 45mile to make my purchase of my bike it reminded me of myself playing in my grandparents businesses as a kid . The whole staff here is down to earth and Super friendly. Life to bike service is cool also Can't say enough about this establishment read more

Michael's Bicycles - Bikes Near Me - Newbury Park, California

Michael needs a course in customer service. Brought my BMC team bike in to get it dialed back in, new tires/tubes, redo brake line pretty basic stuff. Got the bike back with electronic shifting unplugged and a broken cassette. I brought the bike back to see if they'd do something reasonably maybe offer to cover the part or labor...something since I dropped the bike off with a working cassette. I was met with nothing but attitude and refusal to offer any form of a solution. I tried to support the local bike shop and should have stuck to a big corp shop like Trek, I'll never use this shop again. A huge bummer, I own 6 high end bikes and could have been a great long term customer. read more

Their secretary cashier attitude most the time talking in the phone. Customer service not her priority. Fire her unless she's the owner daughter? Good luck! Won't come back thereafter. read more

Michael's Bicycles - Bikes Near Me - Newbury Park, California

Awesome family run bike shop that has been around for 40 years. Their staff is always friendly and knowledgeable. Highly recommend this place for all your bike purchases and services. read more

I highly recommend Michael's Bicycles bicycle shop. They gave me a great price for a tune up, tires, tubes, and shifter flush, and even cleaned up my dusty old bike! It has been years since I last rode the lightning and I'm soooo looking forward to my first ride back. Additional note: some of the negative reviews almost made me look at another shop. I'm so glad that I didn't listen to them. Some people just can't be pleased. I can tell you from firsthand experience, and in comparison to previous experiences with other bike shops, Michael's is the best! read more

Michael's Bicycles - Red Cannondale road bike - Bikes Near Me - Newbury Park, California

Awesome bike shop! Ken & Michael repaired my dropper cable quickly. Great selection of bikes and accessories. Highly recommend!

Friendly staff. Laurie/Lori is informative, patient with my many questions, and helpful. I met Michael and Lisa, also friendly, patient, and informative. Ken was helpful with orientation. I like their policy for tune-ups. I can see why they've been in business for 40+ years. read more

Michael's Bicycles - My new bike on the new carrier on day of pick up. - Bikes Near Me - Newbury Park, California

I was greeted upon entering. The lady that helped me was super nice. I went because I needed spin shoes for indoor spin class. They had a nice selection of shoes in my size. The ones I liked the most were a bit pricey. there were other options but I fell in love with the ones I purchased. I paid for the clips separately and there was no one working that could put in my clips. I called the next day to see if there was someone available to do it and was told he only works once a week so I would have to wait a whole other week to have it done. I called Bill's bikes in Camarillo and they put them in for a small fee. Michael's bikes where I purchased the spin shoes and clips was charging me quadruple the amount that Bill's bikes charged and they have been way more accommodating and friendly. read more

Michael's Bicycles - New shoes - Bikes Near Me - Newbury Park, California

Love Michael's Bicycles! I was inspired to post after watching a grown man throw a full-blown tantrum in the store today over a simple broken bolt. Even with him acting so childish and rude, the team stayed completely calm, respectful, and helpful. That's just the kind of shop this is--compassionate, highly skilled, and always dedicated to doing right by their customers. Ignore any bitter reviews from difficult people; this business has earned my loyalty for life. read more

The best Bike Shop in the Conejo Valley and surrounding areas since the mid 1980's. Offering a great service and selection of the latest in and conventional bicycles, e-bikes and gear. They also provide excellent service on your existing ride! Give them a shot you won't be disappointed. 10/10! read more

Fast service great attitude I needed a flat tire fixed for my all-terrain stroller sent in my lady and it was done promptly read more

Bought my husband a bicycle for Christmas. Michael's was very helpful in assisting me choose just the right one for him and having it assembled in time for the holidays. Friendly staff with lots of inventory. read more

I just recently purchased two electric mountain bikes and am extremely happy with the my purchase. Lori, and everybody at this bicycle shop, was extremely patient, accommodating, and kind. When you are making a substantial purchase you expect a certain level of care and expertise which was exceeded by everyone at this shop. They greeted me, my wife, and daughter, immediately and were helpful throughout every step of the process. We even came in shortly before they were closing on the weekend and they were kind enough to stay open for us so we could make our purchase and go enjoy our new toys. I highly recommend Michael's bicycles to anybody who is in the market. They are fantastic! read more

Called the bike shop and spoke to a woman who quoted me a ebike tube replacement $50 out the door. Explained that I'm bringing in a Surron now, she said bring it by. Got there and didn't have the right tube. Owner said he would have to order it and would be a lot more. Than said the tire repair would be $60 labor just to put the tire back on because the weight of the tire. Crazy. I told him that I was quoted a lot less and he said the person would n the phone doesn't know what they are talking about. read more

Michael and his family were very welcoming and helpful. I am just getting into biking again and he was very patient and informative. Would absolutely recommend to anyone. read more

Excellent service and repairs at fair prices. Bought two bikes there as well over the years.

Visiting from out of town and had a tire failure while riding and was able to limp to their shop. They were very helpful in getting me back on the road. Nice shop, with everything you need. THANKS! read more

I can't speak highly enough about the great service at Michael's Bikes!! I had an issue with a bike bought at another shop, they wanted 1100.00 to do a whole list of repairs on an E-bike. Took the bike to Michael's and they had me up and running in 15 minutes. They explained everything and showed me the items that were not needed to be replaced. made the adjustments and I was back on the road with my daughters bike. Thank you for your honesty and integrity. I will continue to buy and service my bikes with Michael's. read more

Ken, the bicycle repair technician, could not have been more helpful. Ken replaced the motor in my Ebike at half the cost. Ken contacted the manufacturer for the motor and even though the motor was out of warranty was able to acquire the motor at half the normal price. Made me feel like a family member. Thanks again Ken read more

Fantastic customer service by Michael and Laura. This bike store really came through to resolve an issue I had. Definitely will be taking my bike here for all my service needs. Thank you. read more

We wanted to have a relationship with this bike shop - however, it was not possible. We bought a Specialized bike from them in 2021. Problems with the battery were put back on us to solve. Took over 5 months to have a working bike that we brought from them with a warranty. Fast forward to now. Battery issues again last week, now out of warranty and with their not selling Specialized bikes any more, we were told by the owner he could help with the diagnosis but the family member doing it was out on paternity leave. When we checked back in the attitude from the other family members at the counter was - "not our problem". No call to update us on this redirection. In our opinion - the bike shop is family first, customer second. We would never recommend doing business with them. read more

Went for bike shoes and shopped everywhere in town. Michael' employees are very knowledgeable and helpful. I had been before and will definitely shop there for any biking needs. read more

The customer service at this shop is amazing! I recently purchased a Trek from Michael's by the owner Michael himself and he could not have been nicer and he was so knowledgeable! Laurie who works there also went above and beyond To make sure I got exactly what I needed. Highly recommend this bike shop! read more

Excellent service and very friendly staff! I had a blown tire on my road bike and called Michael's Bicycles to see if they could fit me in for service so I wouldn't miss a group ride to Ojai the next day. They told me to bring the bike in and leave it overnight so it would be ready the next morning. Not only did they get my new tubeless tire on but they had the bike finished 2 hours after I dropped it off. My road bike wheels aren't the easiest to work on and they did an excellent job! Would bring my bikes here any time for service. Thanks Michael's! read more

Michael's Bicycles - Back on the road. Thanks Michael's! - Bikes Near Me - Newbury Park, California

Great service of my bicycles and friendly staff. Was able to get the whole family set up with helmets.

I go to Michael's for my wheelchair wheel and tire support for years now. They are consistently helpful and responsive when I'm in a bind. Thanks David for coming out to my car to take the tire in when I couldn't roll in! read more

#1 suspension bearings---after another bike store said my bike could not be repaired, I came to Michael's who fixed it perfectly at a fair price. #2 head set--replaced right the first time at a fair price. #3 rear derailer--for 3 months of me trying get the right shifting, Michael's repair team got it to flawless at a fair price. read more

Special thanks to Lori and Lisa. Customer service is the most important thing to me. Thank you very, very much for going out of your way and answering all of my questions and help me find the right bike. I originally found your establishment online and some of the reviews is why I decided to visit the shop and I am certainly glad I did. Supporting local business and buying local is also very important to me. I am very excited to have you as new friends and look forward to many years together. Mahalo nui loa , Eddie read more

Michael's Bicycles great supplies of bikes and the best technical knowledge and customer service. Everyone at Michael's has always treated me like family. read more

Everyone here has been so nice whenever I bring a bike in for repair. Been coming here for years and experience the same consistent happy attitude from every single employee. I'm personally not a huge mountain biking aficionado, but if I were to get into it you bet I'd come here for guidance. I highly recommend this place for all your bike needs no matter what your skill level is. read more

It's nice to have a local bike shop that's family owned and I really pride themselves and customer service. We bring all of our bikes in here for tuneup and repairs always had a great experience. read more

Can't recommend these guys enough. I've got a specialized turbo levo E bike that I absolutely love and I've needed a couple maintenance items and small upgrades done to it over the past year (Cush core insert, better wheel) and Michael's is my go to shop. They complete things quickly and they know their way around these specialized bikes from top to bottom, and always seem to have the parts in stock. read more

Michael's Bicycles - Specialized Turbo Levo - Bikes Near Me - Newbury Park, California

I've been looking for a pair of cycling shoes for a while and stumbled upon Michael's Bicycles. Lisa was very kind and helped me find the perfect pair of shoes at a great price. Thanks, Lisa ~ you're terrific! read more

Knowledge and helpful and he included lifetime tuneups with the recumbent trike that he special ordered for me!

The staff was friendly and very helpful. They did a great job tuning up my daughter's bike so she can hit the trails!

I've been riding mountain bikes in Conejo Valley for over 30 years. During that time I've done business with 3 local bike shops. The only bike shop that has given me consistently honest and professional service is Michael's Bicycles. Michael and his team always give straight answers to my questions about repair costs and timing. Michael and his technicians REALLY understand how to relate to the regular bike rider's (customer's) needs. After a recent fall, I brought my bike to Michaels because my shifting was problematic. They spent about 40 minutes readjusting my bike. It works perfectly and they didn't even charge me. Great shop...great people! Norm Ohren read more

Final Update Took out the Blue Bandit for the first time and got her dirty on Sunday. OMG Without a doubt...the most exhilarating fun I have had in years !! She handles like a Dream and inspires confidence in me regardless of my limited skill set. ( I am learning quickly, enjoying every minute of the learning curve). Thank you once again to Lisa and Michael for the guidance and positive energy. Seriously have changed my life. I knew golf was never going to be my thing... Hitting the trails and single track and loving every minute. If you have any doubts... Take a leap of faith. Best. read more

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I called today in the morning and asked to see if they had any bikes in stock since most other bicycle shops have completely sold out of everything. The person on the phone took the time to explain to me the features and style of bicycle that they had in stock (Specialized Sirrus Elite). I arrived there 30 minutes later and met with Ashton. He helped me understand the bike more as I am brand new to the bike world. I also got biking shorts with pads and saw what a difference they made in terms of saddle comfort. I want to thank Ashton for taking the time to answer all of my questions and being so friendly! The store also appears to be way more in stock with bicycles compared to others in the area! I took the bike on a 10 mile ride and fell in love with it even more! Thanks again! read more

Michael's Bicycles - Specialized Sirrus Elite - Bikes Near Me - Newbury Park, California

Super cool store, my wife and I moved to the area and we're getting into riding. Went to the store to buy bikes and have our kids tuned up. Prompt service, explained the types of bikes for what we are looking for. Fitted the bikes to us, in and out under an hour. Great experience and fun time! read more

Great, friendly and fast service. I came to change the inner tubes for my bikes, it took them only 10 mins with reasonable price. The owner even opened the door for us. Definitely came back if I have any problem and will recommend to anyone I know. read more