my husband and I have been seeing Dr Levin for yrs and have no issues at all. Staff is…read moreprofessional and friendly! Hope to be seeing them for many years.

Doctor was great, patient, and explained everything to me. Support staff is the reason I decided…read morenot to return to this practice. I needed to reschedule my appointment so I called 1 week in advance. The staff acted like they had no idea how to do this. They explained that the doctor is not seeing patients after a certain date so I asked if the dr was leaving the practice. If that was the case then I needed to schedule with another doctor there. They kept transferring me back and forth between offices and put me on hold for a total of 35 minutes between transfers. The staff needs to be trained not only on procedures but on telephone etiquette and customer service. Update: found another doctor with a different practice, staff appears to be well educated on customer service. I called back to Houston Eye Associates and on hold for 5 minutes just to request my medical records be transferred to other dr, and to no surprise they did not know the procedure. Sure glad I don't have to deal with them anymore!!!

Eye exam and tests, the nurse assistants were kind and polite as well as the treating Doctors. The…read morereceptionist were very helpful and professional in processing my trabsactions. Great work Guys!

I have been coming here for over 4 years. Dr. Hakimi is an amazing doctor who truly cares about his…read morepatients but the front desk staff and scheduling here is absolute garbage. My appointment was set for 10 AM, I arrived at 9:50 AM, and by 10:45 AM I was still sitting in the lobby with 4 people ahead of me. I don't have time to spend 2 hours at the eye doctor. Stop over scheduling and see people WHEN THEY'RE SCHEDULED. When I informed the front desk girl I would need to reschedule my appointment since it was now 45 minutes past when I was supposed to be seen she laughed and could have cared less. I had to take off from work to come to my "appointment" and am scheduled to go in at 11:30. So essentially I took off from work for no reason and wasted 45 minutes of my day. Additionally, the facility is disgusting. The lobby chairs are covered in what looks like dark fecal/urine stains and the arms of the chairs have sticky residue on them. I called over to Pasadena Eye Center on Crenshaw and made an appointment for next week. Take your money else where. Maybe Dr. Hakimi will take these reviews into consideration & do a staffing revamp.

I have been seeing Dr Hunter since July of this year trying to find the perfect of option of…read morecontacts/glasses for me. I am approaching 50 and my eyesight was troubling to me. She and the support staff have been supportive and incredibly patient with me, and making any adjustments needed. They are willing to work you in whenever possible and are very pleasant once you arrive. My grandsons aged 7 and 5 also where glasses and LOVE going to see Dr. Hunter. I highly recommend them!

The only good thing at this place was the doctor I saw…read more I ordered a pair of glasses with Frazier after my appointment in May. I didn't get my glasses until mid-June. Once I got them, the lenses would come out at the top and then about mid June, the right lense fully popped out. I took them back in on July 14th asking if they could fix them. I was told that the lenses were too small and they needed to be sent back. They insisted that they would be expedited and that I needed to wear my old glasses with my outdated prescription in the meantime. I asked for a printout of my prescription and the tech said "you're gonna order glasses online?!" And acted as though it personally offended her. She provided me with the printout once I explained that I would need a back up pair in the event one pair was to break again. After 3 weeks of waiting for my "expedited" glasses, I called to ask about them. They advised me that they were in but just hadn't gotten around to calling me yet. I asked if I could just get a refund instead, and was advised that it was past the cutoff for a refund since the original appointment was in May. Even though I've had the glasses for less than a month, and here it is August. I won't be purchasing glasses from this place EVER again, but wouldn't mind seeing the doctor if needed.

I've read some not so nice reviews about Hopping Eye Assoc but I went anyway because it was…read morerecommended by a friend. I will say it was probably the best experience I've ever had. I started wearing glasses at 10, contacts at 14 (hard lens). By 40 my eyes had gotten where they said I needed bifocals. Went back to glasses but I still struggled and had to take my glasses off to read. Every year I had the same argument with my optometrist and then with ophthalmologist. I was told I just had to give the new glasses time. I tried bifocal contacts. One lens for distance and one for near. I was miserable. I even tried the multi focal contacts but I still couldn't read. As my grandchildren started coming along I had my glasses off most of the time. Babies like to pull them and I couldn't afford a new pair if they broke. Yesterday I explained to Dr Sun my issues. He was willing to help me find a solution and it was so simple. I didn't need readers and because other Drs kept insisting I did, it was just enough magnification that I couldn't see to read, and I love to read. Dr Sun fiddled around with these funky frames that he could put different lens in and I would try them on. Guess what! I could see perfectly for distance and to read and everything in between. I could even go back to contacts. The solution. One contact only. Distance in my right eye and nothing in my left. My brain had already trained itself to use one eye for distance and one to read years ago so this was a breeze. I would go back to single vision glasses. Yesterday afternoon was the first time in 30 yrs I could see well. I moved out to the front where the front office employees were friendly and very helpful. I thought the frames were kinda expensive but I don't usually have to buy new frames very often and getting out of progressive lens was going to save me a ton. Plus nothing in today's world is cheap, nor is it built to last so when I was offered a warranty for $25 I jumped at it to have that peace of mind that my glasses were protected. I also knew I didn't have to buy my frames and lens there, I could go online and buy 20 pairs for what I paid for one pair. Yesterday, I would have paid 3 times what I did just because a Dr finally listened to me and I can now comfortably see near and far without removing my glasses or my contacts. From my years working in the warranty department for Kenmore vacuums, I always purchase a warranty if it's offered. Very few companies can afford to stand by a product they don't manufacture first hand. American made or Chinese made very few products are worth what we pay for them, that includes glasses. Kenmore has a 1 yr warranty that honestly is worthless. Agents are trained to listen to key words that void your warranty. In fact most products are that way so if it's something I want to use for a while I purchase an extended warranty. I've had to use that warranty more often than not. I'm sorry for anyone who didn't purchase a warranty and something happened to their glasses but don't blame the clinic if you were offered extended protection and decided not to take it. This is a whole different century and not the old days where Kenmore vacuums lasted 40 yrs. Nothing is made like it used to be. Bite the bullet and pay for the warranty. Thank you Dr Sun and Hopping Clinic for giving me back the ease of site that I figured to never have again. I'll gladly sign my name to this review. Sharon Walker

I have been going me and my family since 1984ish. The hold is kind thoughtful they go out of there…read moreway to help you and that the doctors to.

The Dr is very nice I can't complain about him but the wait time is the worst thing I've…read moreexperienced in any doctors office ever. The first time I went, after my tests were completed, they sent me back to the waiting room and told me I would be next to be roomed. I sat for another 40-50 minutes. It took me going up to the desk 3 times before I realized they had truly just forgotten about me but didn't want to admit it. The second time I went it was again an egregious wait time. It seems like appointment times don't really matter or they are over scheduling patients.

I went to the Eye Center of Texas on 03/04/2026 to ask about the details of my Dad's Macular…read moreDegeneration. I talked to Amber at the front desk and she was extremely helpful, courteous, and professional. She was able to answer all of my questions and provide all of the information I needed. Thanks to Amber, this was a great experience.

As I was voicing concerns about my experience the technician took everything very personally and in…read moremid conversation decided to hang up on me. Unbelievable

In 2023 I went to the Clear Lake office and got a preliminary exam for possible cataract surgery…read more That went fine. After the exam, I was supposed to speak to someone there about costs of the surgery. Ooops, she was not in her office. OK, not too professional but I was told she would call me. Never did get any information on costs. I have never dealt with such a disorganized medical organization in my life. NOT RECOMMENDED. USE ANOTHER PROVIDER.

I've been going to Berkeley Eye Center for years. The doctors are very professional and thorough…read more The staff from the front desk to the optics department we're all very friendly and helpful. I wouldn't hesitate to send anyone here and I have been wearing glasses since I was five years old.!!!

Everyone at Berkeley Clear Lake was extremely helpful. They were kind and efficient. I received my…read morecontacts in the mail within two weeks. I've been going there for years and will continue to go for years.

I redownloaded yelp just to write a review for this center. Doctor Lipsky is the greatest and the…read morestaff in the office are the most helpful, knowledgeable, and caring people. There are other places that offer cheaper LASIK surgery, but do not take a chance on your vision that could negatively effect you the rest of your life. I am 22 and was seeing about 20/80 in each eye, now I'm easily seeing 20/15 which is life changing and LASIK was one of the coolest experiences of my life. The recovery is a piece of cake and if you're thinking about it, save up and do it. They also offer financial assistance. Lipsky is a genius with incredibly solid qualifications. 100% 5 star review and would trust this guy with brain surgery (if that was what he did! Lol)

By far the best decision I ever made! The staff is friendly and efficient. They make you feel so…read morecomfortable and welcome before and after your procedure. Dr. Lipsky talks you through the whole thing and is so comforting throughout the entire procedure. I have 20/15 after my Lasik! Getting my freedom from glasses and contacts has never felt so good! I highly recommend Advanced Laser Vision and Surgical Institute to anyone looking to get Lasik!

Staff is so welcoming. Wait was so short. Exam was very thorough and Dr Hernandez is very kind,…read morevery smart and took her time with my exam. I wish all my health providers were of this caliber!

I have used Optical Edge for vision services since moving to TX some 5 years ago. Everything about…read moreit from staff to the most up to date equipment is top notch. During my tie here I needed eye surgery and was referred to the best in the area. The shop is clean, comfortable and welcoming. I highly recommend Optical Edge for any degree of eye care.

The start wasn't great, when I got there the girl at the front desk was rude. Her greeting: how can…read moreI help you? Not very welcoming. She was also talking to the guy that does the glasses and just made it seem like I was interrupting. Then, When it was time to go in she told me I had to do a retina test, and made it seem it was as mandatory. I told her I didn't not want that and ended up just getting the dilation. She was just not friendly. After that, everything went smoothly maybe because I did not have to deal with her again. The tech inside was nice and Dr Balthazar was very nice as well. I liked how knowledgeable the doctor was and the fact that I did not feel rushed.Thankfully, my vision hadn't changed much. I would visit again. But that front desk receptionist may deter me if I have a repeat experience.

I just wanted to say how grateful I was towards all the staff! everyone was very helpful from the…read morestart . thank you Gamalrel, Naila, Zaira, and Dr Baltazar. Very welcoming; supportive They went above and beyond to help me with any questions I had which glasses would suit me. Definitely would recommend! 10/10