There are cameras in the massage areas. I've been here twice and so I've gotten almost fully naked…read morein front of these cameras twice. They are not disclosed with signage or verbally or anything. When I asked about this after noticing them, I got a weird, frantic spiel about how they are there to "make sure" the workers are "doing a good job," but when I asked who watches them (and saw my nakedness) I was told "no one" watches them... something really weird is up at this place! I kept pressing but just kept being told to book a "private" room next time where I can undress fully. No thank you? I would never call law enforcement on any type of immigrant in these times, but I have to leave a review because I really wish I'd seen the other reviews here with similar warnings. I sort by "newest", maybe some will see this at the top. You cannot legally have undisclosed cameras in areas where people change with a reasonable expectation of privacy. This is messed up.

I've been there twice and I definitely enjoy the massages. The first time I went, I had Sisi. A…read moremonth later, Sisi wasn't there anymore BUT my new therapist was really good as well. They give great massages BUT they DO have cameras that is facing inside the massage areas and that is very concerning to me. Other than that, great massages and great pricing.

Their customer service is amazing ive been comming to them for 3 years now and its always hugh…read morequality massage , especially the foot combo massage . always very quiet and relaxing environment

I came in hoping for a thorough massage and left feeling worse than when I arrived: tighter, more…read moresore, and, frankly, a little rattled. The pressure was extremely aggressive throughout, including sustained work directly on my tibia that was genuinely excruciating. When I asked her not to do spinal adjustments because my back was tight, she seemed annoyed rather than responsive. A therapist should welcome that kind of feedback. It's how they do their job well. At the end of the session, the therapist shook out her hands and visibly scoffed, as if I had been a burden to work on. That's not something a client should ever experience. I'm not opposed to firm pressure, but there's a difference between therapeutic intensity and pain that makes you want to leave. This crossed that line repeatedly. I won't be returning.

We have had a membership with Bao Foot Spa for more than 2 and a half years and love it…read more The combo body and foot massage is always excellent -- staff and therapists, are consistent and there is a relaxing atmosphere - Highly recommend!

So disappointed. I booked a massage that was advertised at $70, yet we were charged $90. Completely…read moreunacceptable. On top of that, the massage itself was awful. I clearly asked the masseuse not to use elbows, and that's all she used. She couldn't understand basic instructions at all, which made the entire experience uncomfortable and frustrating. Honestly, I don't even know what that was supposed to be--it was the most unpleasant massage I've ever had. What makes this even more disappointing is that I live right down the street, so this place could've been convenient for me to return to regularly. Not anymore. I explained to the receptionist that I previously had a 60-minute massage here for $70 with another therapist, so why was I now paying $90 for a worse experience? She called the manager, who offered 15% off, which didn't even bring one of the massages down to $70. Overpriced, poor communication, and zero regard for customer requests. Never coming back.

It's been a minute since I've been here at Heaven Massage…read more I forgot how great their services were. It is very professional grade here from the check in to the massage services. My masseuse was spectacular. It was so good I fell asleep, which is a very good sign. The cost did go up to $77 for 60 minutes but they definitely make it up in the quality of the massage and their customer service.

Horrible massage. Mostly consisted of painful squeezing and rubbing muscle against bone. I was left…read morehorribly bruised. Management never responded to my complaint. Have had over a hundred of massages. This one was the worst. Honestly feel like I was the victim of battery. The pictures below are just the ones I can show. The bruises are all over my body.

Stephanie is amazing!!! You have I try her! Where do I begin?? So excellent location! Very nice…read morearea and there's parking everywhere I absolutely love the setup she has, super cute and peaceful! And to the best part, what an amazing masseuse. I have been getting massages for 15+ years and I have never experienced her technique before. So unique and got literally every single knot! She was popping my body like it was bubblewrap or something Literally phenomenal and I left feeling like melted butter You all haveeee to come see Stephanie!!

*** A quality care studio for relaxation imo. ***…read more Stephanie is a great massage therapist with many years of experience. The vibe of her studio is relaxed w/ electric blankets, mood lights and aromas. I highly recommend her. *** Lots of street prkg or $4 validated prkg. ***

Omg this location is amazing. The energy is important too when healing and trusting someone with…read moreyour pain and body. I did a two hour, much needed massage and I felt heard and it was truly a precious experience. Looking forward to my next massage. Its quite, clean and the heated beds are everything. Especially once the massage is done and allowing the gentle heat to further more relax the body. I worked with Lucy and she was beyond exceptional.

I was in Los Angeles for over a month caring for my daughter after a surgery. It was rough on my…read moreown body physically, and Leela's was just a few blocks away. I got a full body massage once a week from Emily for four straight weeks, and they were without a doubt the best massages I've ever had. And I've had a LOT of massages! Very reasonably priced too since I went between 10 AM and noon each time (early bird specials). Appointments are super easy to get, and parking is pretty decent too considering it's right off of Santa Monica.

This is my go to spot for a massage. The prices are really good, the space is always super clean…read moreand the staff are genuinely kind and welcoming. What really sets this place apart for me is how cozy it feels inside especially because they use comfortable, cushiony beds instead of traditional massage tables. The mural, lighting and music all add to the calming vibe.

Amazing massage friendly staff. We did combo foot massage and back and the technicians were…read moreexcellent. We will be back soon ! Felling great for the New Year.

Always love coming here. Depending on time of day there can be some noise if patrons are waiting…read moreand making noise, or if staff and therapist are talking, just due to how easy sound travels. With that said, it is fairly common for spas that focus on Asian/Reflexology massage to have this issue. It is very affordable for the awesome quality of the massage. The happy hour during the typical work hours of weekdays is am amazing deal! I always tip in cash and especially since it's a great deal I tend to tip rather generously and try to do a cash tip because I don't know how or when they do the typical credit card tip reconcile (anyone who has worked in any sort of service related jobs knows sometimes that's a pain) but regardless I always tip on the amazingness of the massage itself. It is no frills and all about the massage which is what I'm aiming for, good deep tissue which is what I like and they are amazing at. Very clean space, love the new(ish) layout as well. A+ in my book.

Michael is the very best masseur there is. He is well trained, friendly and professional. He has…read moregreat hands and touch!!

Jaylon was great with the Swedish massage and adjusted immediately when requested to lighten…read morepressure. my muscles with tension were relieved. The massage table was a bit hard and not comfortable . It is time to retire the overused table,

Jaylon is a healer! I feel like a different person. Will definitely be back. Highly recommend.read more

I really really want to give this place 10 stars !!! I have been coming here for the past 6 years…read moreand I don't plan on stopping!! everyone here is great, but Tony and Kelly are my favorite and I always feel literally reborn after. If you want not just a relaxing massage, but actually heal and fix your body THIS is the place ! All my friends and family go here so I'll be here waiting for my thank you ;)

Ok, listen, if you are looking for a healing therapeutic massage, by a trained professional, this…read moreis NOT the place. I am not recommending if you have an injury or ongoing health concern. But for what it is, vigorous rubbing, it is a great value. It is not exactly relaxing but gets the blood flowing. It was clean and we were attended to quickly without a reservation.