Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

The quote for installing a $23 part in a toilet that took Five minutes was over $600. The guy said…read morethey have a set price list. Did not use. We fixed it ourselves in five minutes after watching a YT video. Ripoff.

I've been a member with this company for two years now, and they've been incredibly helpful with…read moreall of our water-related needs. Their service goes above and beyond every time. Most recently, Braden K came out for our annual water tank maintenance along with some additional plumbing work. He was truly impressive very knowledgeable, professional, and patient in answering all of my questions about our faucets. He also did a great job replacing two bathroom shower faucets. Excellent customer service and a company you can truly trust for any water issues!

We always use Ben Franklin plumbing. They are fast and thorough and if we have any issues with…read moretheir work they come back and make it right. Our whole family uses them now!

It is no mistake that Chris has an exclusively five star rating- I wish I could give 10!! Chris is…read moreunbelievably responsive, professional, effective, and just a joy of a person. I texted him this morning with three issues- not only was he able to swing by this same afternoon, but he solved all three within an hour! I've used Chris for several plumbing issues and truly I will go to no one else for any of my handyman needs. His expertise is remarkable, his eye for detail unmatched, and his prices fair. Truly while it's never fun to have a problem in need of fixing, it's made immeasurably better by knowing I can call Chris. Hire him! :)

Chris was incredible. Highly communicative, proactive, and knowledgable. His emphasis is on quality…read moreand getting it right, and does so in a timely manner. We are very satisfied customers. And a very nice guy as well!

The best! Came out to replace an outdoor water spigot. Reasonable rates, quick response and work…read moredone in less than an hour. Will call them again!

Josh and Dakota came out to swap my water softener for an apec filter and conditioner. They were…read moresuper nice and informative and did a great job. I will definitely used them for any plumbing jobs in the future. Thank you Rob, Josh, & Dakota!

Vincent is the best plumber ever. He can fix anything and does it fast. He takes pride in his work…read moreand charges a very fair price. He also installed our new lighting and it looks and works great. He is a super nice man and leaves my house cleaner than he finds it. I would give him a 100 stars if I could.

I contacted M and J Quality Services about a kitchen sink drain that was plugged and would only…read moredrain after many hours of sitting. When Joel arrived he assessed the problem and went to work with a drain snake to clear the stopped drain and then checked to make sure everything was working the way it should be. He reconnected the plumbing and cleaned up the area and left me with fully functioning kitchen sink . Thank you Joel ! I would 100% recommend their services.

Joel was very quick to respond with a quote and to complete the service! Great person to deal with…read moreand reasonable pricing. We will definitely call on him with any other work we might need done!

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.

Do NOT use this company. Intentionally misleading prices. 100% call around before using this…read morecompany for ANYTHING. Their website is full of misleading pricing information, and they will not give you a quote when you schedule anything. When you call, you get an ai bot too. Probably so they can avoid telling you the truth. A sewer line inspection cost $500, when surrounding companies charge $250. The only sewer line diagnostic prices on their website say $99. You should absolutely be notified when scheduling what the actual price will be, if it's different than posting. Not showing up at the inspection with a ridiculous price knowing n there's a very limited window to have these inspections done. When called, the general manager is incredibly rude and disrespectful. The individual that came out to do my inspection was kind and professional, though. So this is obviously a management/owner deficiency.

I felt taken advantage of with the high price. Service was good. I should have used someone else…read moreafter checking around.

House had no water (not due to the well). Needed emergency…read moreaid. Wouldn't come out for 2 1/2 days.

They seem to Price Bait me. I WOULD'VE BEEN outa $300 (over) even before any work got started. No…read morehourly rate No. Instead they break down every little minutiae and charge a pretty penny for it. I wanted to pay homage to this company because of the woman status....but not all of us are Only out to suck a person dry. I lived in Lansing over a decade. I will spread this to all I know and ask that they do the same. The sales guy was great and very professional - even though the questions he asked seemed to have nothing to do with the job like.."do you own this entire lot" I even had guys tell me that will charge you more if they think you have a little $. Sad

Gary went above and beyond for me. Highly recommended. They did a great job and cleaned up so…read morewell. Thank you, Gary!

They diagnosed the problem quickly and were able to fix it very fast. Great work and fair prices…read moreand a famly business.