Called AAA & Lenny saves the day with a jump start and battery terminal clean! Thanks for the prompt and extra service! Transformed my gloom in Oakland to sunshine brother! read more

Micki's Towing - I'm Lenny & yes the scales of automotive justice weigh heavily on my shoulders. - Towing Near Me - Oakland, California

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Helped me out big time today told my 05 mustang backed down my 1 way street for 1/2 mile and got it to the shop perfectly thanks again Driver was helpful read more

Micki's Towing is great. My girls and I especially love "Cat". He was friendly, professional and accommodating. Cat responded immediately when told Geico I was stuck on the freeway. Cat towed my rig to my house because it was a Sunday and my guys were closed. The next day Cat came back and towed my rig to my guys. Micki's Towing is a phenomenal gig. They are on our speed dial list. read more

I have never had to experience getting my car towed until yesterday. I didn't have much expectation- good or bad- but I have to say, I had a wonderful experience with Khai at Micki's towing. Not only was he super efficient but he treated me like his sister and gave great advice about where to tow my car to so that my car would be safe overnight and will get checked out first thing in the morning! It was a Sunday afternoon and I just assumed nothing would be open so I went with the place Geico roadside matched me to. Khai suggested Honda of Oakland because "we could still make it there on time but call first!" I did and confirmed my arrival with them and he literally did the rest. He was pleasant and professional as I was a bit stressed out. I just had to thank him again this way! Khai, you set the bar! Let's hope I never need towing again. read more

I encountered a flat tire this morning, but AAA sent the best driver to my rescue! Lionel made sure my car was taken to a trusted shop to get the tire repaired, and even took the time to introduce me to the mechanic and make sure I was okay before he left. Lionel, if you read these reviews- I hope you know how much I appreciate all of your help this morning and your words of encouragement. read more

I was In an accident back in September on the West Grand Ave on ramp to the Bay Bridge The nice young man I cant remember his name was amazing! The tow took almost 3 hrs to get there very busy day but when he arrived he was so apologetic gave ma a cold water asked if I was hungry if I needed anything , made sure I was ok before towing my car! I wish I cld remember his name ! He needs a raise! The tow was Gieco tow on a VW. Hopefully you can find out who this wonderful young man was and express my deepest appreciation to him from me! read more

Needed a tow for a car that wouldn't drive right. Bobby took care of everything and even helped park the car once it was dropped off to my home. Would definitely recommend their service. read more

Terrible and completely worthless tow company. They should be called Mickis makes you stand around and wait. My insurance has used them twice. The first time I waited 4 hours for a tow and eventually canceled since they never showed despite continuously telling me they were in route. The second time my insurance used them I again waited 2 hours and then was told they were in route for another 1.5 hours. I was sure to give them an earful but all they responded back was the same old lame lies about being busy with other calls. I have quite a few 4 letter words for them. DONT BOTHER CALLING THEM read more

Strange and terrible experience tonight. My friends parked at the Oakland BART station, and their car wouldn't start when they wanted to head home. I stayed as they called AAA, and AAA had Micki's come by. First guy from Micki's was nice enough, tried to give the car a jump. But it was obvious that the battery was not the problem. So -- okay -- he calls a tow truck. The tow truck comes by. But I can hear the boss on dispatch telling them to try more things before towing. Trying to jump again and again. Then I hear the dispatch telling his guys to kick the gas tank with the bottom of his shoe. Fine -- gas tank kicked. Thanks Micki. It goes on. Sun's getting low in the sky. Then... we see the tow truck driver moving slowly away. We're very excited -- maybe he's positioning the tow truck to tow the dead car already. But no... he just pulls nice and slowly... straight out of the parking lot and away, stranding us in a BART parking lot at sundown. Thanks! Not even a "screw you guys, I'm out of here" for courtesy. Just drives off. The police stopped by to tell us that it wasn't safe for us to hang around at the lot. Thanks to the various friends who saved us tonight, if you're reading this review. AAA should never call Micki's ever again. And nobody else should either. read more

Their tow driver sucks! We called and waited for hours for him to arrive. After he got here we provided an address for him to tow our car to. He quoted $160. We were in Oakland and we originally wanted to tow to Fremont. Our insurance company said they can only pay up to $50. Then we told the tow guy we cannot tow that far and provided him another address near by in Oakland and asked how much. He got super mad and yelled at us "I don't have that much time! " We were like what are u talking about? Its just a closer location. We will pay you whatever it is to tow to this place in Oakland. He responded"you are not paying me, you pay the company!" We were like what are you talking about? Of course we will pay whatever it is. Anyways he has major English issues, mean, irresponsible. He really should get fired for the way he deal with situations! read more

Micki's Towing - Mean irresponsible guy with attitude and English issues - Towing Near Me - Oakland, California

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Super service! Our 61' Comet needed to go to the doctor, and these guys showed up with a flatbed and gingerly pulled her from our tiny driveway. The driver was very careful and treated our old lady with the care and respect she deserves. read more

LENNNNY is amazing, he saved my day!!! I was sent mickis towing through my insurance and I Lenny was the driver. So if you get mickis towing and you have Lenny just know your in good hands. Nicest guy ive ever met and he really genuinely cares. Best customer service hands down!! read more

I have to express my deepest gratitude to Lenny. In a moment that could have been stressful, Lenny maintained a jovial professionalism and compassion for humanity. He asked questions about me during our short trip with a real willingness to know the answers. He shared his perspective unabashedly. Lenny's kindness and wisdom come from a place of deep understanding of the human condition and caring for his fellow human beings. I am grateful for this experience and Lenny's courteous manner and honest conversation. read more

I am a AAA member and apparently this tow company contracts with AAA. After waiting nearly an hour for a tow truck in the parking lot of the Bay Bridge, the tow truck driver from this company came and did not tow my car. He told me that my car was on the San Francisco side of the bridge and therefore he could not tow me because he has no jurisdiction....WHAT?! I was livid. Can anyone tell me where the Bay Bridge is located, in San Francisco or Oakland? This resulted in a 2 hour wait for another tow truck and tons of traffic. This company's professionalism and customer service sucks!! read more

Had a few cars that needed to be picked, so over the phone I asked if they would pick up the furthest car from Lafayette, "We don't pick up cars from Lafayette" *click* Hung up mid-sentence when I started asking about the next car. read more

They came fast to pick me up but there attitudes suck and there prices are ridiculous as if there towing your house or some! Less then 2 miles from my house they charged me $300!! Rip off! read more

Had to call Geiko today to have my car towed. I was stuck in a busy gas station. The drivers name was Alex. He showed up within 30 mins got me out fast and most impressively got my car not only into the apartment complex's gated parking lot, but got my car parked in my very tiny covered parking spot which is not an easy feat! He was friendly (but not weird) and incredibly efficient. Yay. Five star service. read more

The driver Eddie is extremely rude and impatient. His demeanor was unsettling when he first arrived. This was the most unprofessional roadside/towing company I have ever experienced in my entire life. I'm appalled that Eddie is a driver and was even hired. I really hope consequences are done in this case. He was vulgar, crude, and tasteless. He lied and said he waited for 17 min. It was 3 min. I have no reason to lie. He left brashly down a one way street. I just graduated from graduate school. The towing company was on Eddie's side 100%. Which proves that they do not value customer service what so ever. I felt a racist and ignorant feel from the company. I Am going to the Better Business Bureau and everyone else related. This company do not realize who they messed with. I work for a prominent company in Oakland and I am an advocate. I will advocate 100% for myself. read more

Why does AAA contract with these folks? They have terrible ratings on Yelp. I too experienced terrible service. My daughter got hit in her car and she called AAA. I came out to the scene to wait with her and it took them forever to come there. Guy who towed was fine. But then when I tried to get my car from them the next day to tow to the shop--they don't open until 9am (so now I have to deal with this at work) and person on the phone was pretty rude and negative saying "You better make sure you bring $ to get it out...who's paying for that? AAA sometimes doesn't pay for that" which made me paranoid, so I called AAA and waiting online only to find out that yes, they would cover that cost. It's a mismatch for AAA to be working with these folks. AAA is customer service oriented. These people are not. read more

I called Geico's roadside assistance at 8:30pm and they contacted Micki's saying they would be there in 45 minutes at 9:15. At 9:15, I call Micky's and they assure me that they were on the way and would be there soon. 45 minutes later.. still nothing, so I call back. They again assure me that help is on the way. Another 40 minutes pass and I call them again to give me an ETA. It's a new person who answers the call and he admits that no one had been sent and that he'd have someone available in another hour. At this point I have been stranded in a broken car in a bad part of Oakland for nearly 3 hours!!! I understand that they are busy, but they should have been up-front with me from the beginning about being short staffed and that they wouldn't have time to come get me in a few hours. As it was, they kept giving me hope, lying about being on the way, and leaving me in limbo. At nearly midnight I called a different towing company and they came in 15 minutes! read more

Fast, friendly service. Rode in the truck on the way and the driver was very nice, even laughed at my dumb jokes. Totally surprised by the bad reviews! read more

Friendly, easygoing tow truck driver came all the way from Oakland to Vallejo with a brand-new or close-to-new flatbed truck.

Have used Micki's tow twice in the last year. Both times had a quick response and great service. Neither were easy jobs. A flat on a custom car with locked ( no key ) lug nuts. The other was pulling an abandoned trailer out of the mud and down a steep driveway. Arthur the driver was able to do a lot of work in the mud and get it out, no complaints! read more

Attempted to reach someone here several times over the past three days. Each time, I was told that Arthur would return my call 'today' or as soon as possible--and still have yet to hear from anyone. What is going on ?!? read more

Shout out for Tito at Micki's Towing in Oakland, CA! (or the extremely nice gentleman wearing the Tito shirt) who assisted me with an extreme AAA Roadside service call today. I was towing my adaptive van from MobilityWorks in Oakland to the same, (MW) in Santa Clara, about 36 mi. S880 today (Friday) and there's always thick traffic thereabouts. When Tito arrived with the flatbed I'd requested, he was very kind & patient when I realized I also had a dead battery. He tried his battery pack & called for more service when that didn't work. Ultimately, with my permission, he winched the van up and took off to the drop location. I phoned ahead to ask MW to assist with the offloading. Must've been successful because I've not heard a thing! I'm very grateful for Mr. Tito's excellent service & humanity. I really owe him so I hope to pay it forward. Thank you! read more

I called AAA this morning, Micki's Tow diagnostic van came out, performed a diagnostic check and gave my car battery a jump. Now I'm getting a new battery and on the road again. Big shout out and two thumbs up to Jamie and Billy for a courteous and professional job today! Thanks guys! read more

I had a great experience with Micki's towing. After being on the phone with my insurance company claiming "there weren't any towing services because it was Sunday." I personally called Micki's towing and they answered the phone right away. Within 30 minutes Greco was available to help me tow my car. I was able to make it to the shop for my appointment and I was charged $75 to tow it 5.3 miles. If I ever need help again, Micki's would be my first option. read more

Awesome experience with Micki's driver in tough, dangerous conditions. Last week my Ford F250 died at a busy intersection in East Oakland. AAA dispatched Micki's to the scene. I was at the light when the vehicle died, and while there were other lanes the traffic could use to go around me, traffic was definitely slowed down having to move around me. On top of this, extremely heavy rain was sheeting down. I'm kicking myself for not asking the driver to repeat his name, as the rain and wind and traffic made it difficult to hear. (Micki's management - dispatch date was Friday 2/8/19, intersection of 98th ave and San Leandro in Oakland. Please thank the driver again for me and congratulate him for representing your business like a champion!). The driver was very safety conscious but worked very quickly - he had my truck lifted onto his rig within 10 minutes of arriving on scene. He was professional, clear in his communications about what he was doing and what he needed me to do, and dropped my vehicle quickly off at the service location I indicated. I would gladly use their services any day and can't recommend them highly enough! I hope AAA dispatches them to me in the future! read more

I had a good experience. Requested road service through Geico, they sent Micki's. I did have to wait 90 minutes but they did call me 20 minutes out and said the driver would be there. I think the driver's name was Lionel? Anyway, he was cool. Fortunately my tow distance was very short. read more

Their call center has no morals and has bad service a Latin female sleeps around and even tried getting my number when I went up there. Horrible call center. Roadside assistance no complaints read more

Had Micki's tow me twice through AAA (so I'm unaware of the pricing). However, the drivers were both awesome and one even went quite a bit out of his way to help me out of a jam. They know what they're doing and are genuinely good people. read more

Just had a great experience with Brandon from Micki's. I was involved in an accident and he offered to tow me as well when he showed up to tow the other guy's car. He was unable to provide me with an official receipt because some things were missing from his truck, but I really wanted one because my claim was being disputed, and he told me he'd come back to get me one. He drove all the way back to my house when his shift ended at 11 at night to give me a receipt. What a guy! Especially considering there are so few people with any integrity left. read more

Horrible service, they left my car about 3 inches from the next vehicle. The auto mechanic had to get in my car from the passenger side. He then had to maneuver my car a few times to avoid scratching the paint and/or damaging the side mirrors. Sad. read more

The guy driving the tow was nice enough, but I am not impressed with their way of doing business. I called AAA wanting a tow so I could take my car to the mechanic for a battery swap. AAA suggested that they send a truck equipped to swap a battery. Great - that would have saved me a lot of time given that I had a tight morning. However, after waiting for Micki's, they showed up saying they had been robbed and they actually didn't have any batteries, but they could give me a tow or a jump. Why would you accept a call that you knew you couldn't fill? This was a waste of my time. The guy was nice enough to call AAA to get a truck to come that could do swap the battery (by now I had run out of time to actually go to the mechanic), but to take the call in the first place is just bad business practice. read more

Experience with calling is horrible. Young lady sounded unprofessional. Only review because i seen somoene mention it and i also gothelp around same time. I dont know if she is part of company or from my insurance. Guy who changed tire was awsome. friendly and knew his job. props to guy. He gave me his name Hector. few calls in and he my guy. read more

Paid $285 for overnight towing and storage fees. When I went to recover my property from the totalled car, they helped themselves to whatever they wanted from my trunk and glove compartment. They stole my battery charger, jumper cable, clothes, shoes, sunglasses and all my car cleaning products. Bunch of lame thieves. read more

Don't let your insurance use them! Geico set me up with a tow from Micki's and told me it would be 90 minutes. After 15 minutes of waiting I get a call from a guy at Micki's saying a truck's schedule freed up and he'd be there within 30 minutes. 50 minutes later I get a call from the same guy telling me that there's a lot of traffic and it'll be another 45 minutes. I asked where the truck was and he said he didn't know, somewhere on the highway (these trucks have exact GPS locations on a map, he just didn't want to tell me where he was). I then asked why he told me 30 minutes 50 minutes ago. How could 30 minutes turn into an hour and 35 that quickly?! The guy tells me someone else told me 30 minutes (total lie, it was him on the phone both times) and that he's "just being " by telling me they're running late and to "not worry because it'll be okay". Seriously?! Don't tell me it'll be okay, you have no idea what my situation is waiting for the tow. The guy was a total liar. When the tow truck pulled up the guy couldn't be nicer, I'm sure he's used to the office staff pissing customers off before he gets there. HE TELLS ME HE WAS ON HIS WAY TO GET ME WHEN HE WAS TOLD TO GO GET SOMEONE ELSE FIRST! Total joke of a company. I feel bad for the drivers. Will call Geico tomorrow and tell them not to use Micki's again. read more

If I could give this lowlife company a negative star I would. Their "policy" is to not release a receipt, MY receipt, by mail or fax. MY receipt!!! Very poor customer service and very RUDE employees. read more

This company is horrible!!!!! Picked up my car at 6:30am from Oakland to Daly City my car got to the shop at 11:40. Lied about where driver was at all times read more

Horrible service. My vehicle was stolen. I get a call from the CHP telling me know that my truck is at micki towing. I call the tow yard telling me they didn't know if they had it and I needed to call CHP and ask for the name of the person, not tow company, that did the actual towing. They gave me the run around and kept putting me on hold. It was not until I called the police station to complain about them that I finally got a physical address to pick up my vehicle. read more