Horrible customer service on a KNOWN problem. The 2nd worthless helper i got told me Bios was a hardware problem(lie) after I found others who had the same problem. The 1st was even worse, they did not seem computer savy at all. They MAKE you use online text help for computer problems. Personally, I think making people type out long problems on a phone is not any good way to help(Super slow replies too) they eventually give you a phone number, but you have to waste time 1st to earn it, then waste time on the phone with automated BS. It was a long, long day. Never ever going to buy from them or recommend. read more

I love this store! I used to drive out of the way to avoid other big box stores to come to this location specifically. This store has everything you need to build a computer or buy an accessory. I have built multiple PCs from parts purchased at this Micro Center. Each and every time an associate has been helpful, if not instrumental, in several purchases I have made. My most recent build last summer went the smoothest. I was able to buy every piece in one trip and came prepared with a list of items in stock found on their website. Finding help during this visit was pretty easy as this location is heavily staffed. I was able to locate an associate to get items that were located in the back. I was in and out of the store fairly quickly with my purchases and on to my afternoon task of building the PC. My most recent visit a week ago was purchasing two new desktop monitors. For the first time, I was not approached by an associate. I knew which monitors I wanted to purchase, but was having difficulty finding them in the monitor area. The store was fairly packed for a Sunday night an hour before closing (not sure if I missed a major sale?!) and each associate I saw was engaged with a customer. I was surprised that the store was so packed given COVID (I've never seen it that packed before!). I wanted to get in and out since I knew the store was closing soon and wanted to avoid unnecessary exposure with the crowds. I did end up finding the monitors I needed after about 10 minutes or so of looking on my own. The line to check out was spaced out longer than usual due to COVID, but still the check out process went fairly quickly. I was in the store at most 25 minutes. Highly recommend this location if you are in need of PC parts and accessories! read more

Love this I Bought a Mavic mini 2 And Amazing Service!!! Loved It !!! This shop was filled Amazing things CAnt wait Too go back read more

Micro Center - Computers Near Me - Sharonville, Ohio

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I have to give credit where credit is due. I have to be honest here, I usually detest going into this store and try to buy as much as I can online. Mostly because of their checkout line/process. That being said, every once in a while they have a deal that is too good to pass up. I ordered an Lenovo X1 Carbon refurbished laptop last week, and it was the last one in stock so I made sure to check it over before I took it home. It booted it up and it ran fine, but the mouse was a bit jumpy and there were some bad pixels in the upper corner. I was actually OK with it until it started to spread as I used it more. I brought it back a week later, no box (housemate probably threw it out) and couldn't find my receipt (they were able to look it up) and they took it back no questions asked. They gave me store credit, but that's fine I needed a laptop so I applied that towards a new one, actually, and couldn't be happier. Thanks for being reasonable, love the new laptop. read more

Micro Center - Computers Near Me - Sharonville, Ohio

This was a strange experience. My previous visits to a Micro Center store were at the Radnor, PA location in an upscale neighbourhood. This location next to I-275 hardly qualifies. (Since it's in "Micro Center Mall", go furthest away from Mosteller Road to their parking lot.) Inside the store, I could see a one-on-one relationship. There was no neat, tidy store I expected with a few big name machines ready to go, a few printers and displays, and some ink. It looked like Newegg exploded in this Micro Center store. There were parts upon parts upon parts, jammed into every crevice that they could find. They did have ready-made, big name machines but getting to them meant seeing almost everything else in the flea market-like section. When Tiger bought some of the CompUSA stores, they re-emerged as do-it-yourself type stores with a few ready-made Systemax boxes but it was all tidy. I haven't decided whether I want to praise it or condemn it--it's a unique solution--and I wonder if the company went to this format in every location. There were plenty of people working there to help you, if you had a question, and they seemed genuinely interested, although not exuberant. I'd guess that they're all tired because, like Aldi employees, they seem to have multiple jobs. That's such a change from the store I knew. So, if you saw it on Newegg and you need it today, pick up and go because you'll likely get it here, whether it's a powerful power supply, a motherboard, a home theater system, a keyboard and mouse, or even disc sleeves. They seem to have it all. read more

Micro Center - Computers Near Me - Sharonville, Ohio

You need it don't sweat it! They got you!!! They help me understand what I want my computer to w then help build it.

This was my first visit to the Cinci Micro Center. It did not disappoint. They were fully stocked back to pre-pandemic times. A whole isle FULL of GPU's . The employees were friendly... and fully staffed!! It's so nice to see things in person instead of online only. I was checking out all the Glorious Keyboard goodies. I could have walked around for hours, but my kiddo was getting impatient. Can't wait for our next visit to Cinci to stop by again. read more

Great place to come if you have any technical issues or are looking for something new. My boyfriend bought all my computer parts here and built a PC for me (micro center has a service and they can build them for you if you choose that route!). After about a year I started having issues with my PC and we took it in to get serviced, it took about a week but they came up with a resolution to a weird and difficult motherboard issue as quickly as possible. We always enjoy coming in and checking out what's new or on sale. The staff are all friendly and helpful every time! read more

I've forgotten we have such a large non franchise computer and electronics store in the area. Every time I visit, I can purchase what I came in for. If I didn't find the exact part I found online elsewhere, I find something even better that simplifies the work needing to be done. The store is mostly organized with some smaller items that really no longer require a permanent shelf and have been moved into bins. Computers, speakers, typical cables, console management cables, network cabling accessories, security cameras, they have it. I recommend checking them out for all your computer needs. read more

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Went to buy my daughter a specific computer set up and my salesmen knew exactly what I was looking for. Was in and out in about half hour with everything I needed. read more

My rating for Micro Center is predicated on MC being able to do a lot better in terms of sales associate training and also customer friendly policies such as pricing. First, the sales associates. The sales people basically push boxes. Research your stuff before shopping here! I shopped for a new internet router here and the sales guy, a typical young guy in the role, is pushing boxes at me based solely on the price range I quoted. I asked him "ok, does every router sold now do IPV6?" (This is a BASIC internet technology question.) He looked like a deer in the headlights. Check out prices too. Not everything here is discounted or a good deal. I bought a couple of webcams here for $35 each, allegedly discounted. Immediately afterward I saw an offer direct from the manufacturer for $5 less for the same devices. (They WILL meet online prices, however - you can just show them your phone.) Lastly, they can be sloppy/inattentive. We purchased a refurbished desktop PC here last year. When I got it home and started Windows, the system info reported a 250GB drive - the system was supposed to have 1 TB - and 4, not 8 GB as specified. I had to waste a couple of hours driving down to Micro Center to exchange it. They acted real skeptical when I brought it in like I didn't know what I was talking about. The store manager refunded $20 of the system price for the inconvenience. The experience got under my skin a bit. But, Micro Center is the only game in town. I'd put the vibe as kind of a high tech Menard's. Huge and impersonal but they do stock "everything" and generally better prices and MUCH more selection in things like basic components than Best Buy. Check prices and check your product specs on your own, though... using a smart phone to research items while you shop here is a "must". read more

They have Pretty much you need for electronics specially pc's I would recommend there services read more

The lack of customer service on the phone and accurate inventory tracking online is the reason for a two star review. Quit being cheap and hire a couple people to answer a phone and check the actual store inventory. read more

Never buy an open box computer from here or trust that anyone in the store knows what they are talking about. Purchased open box Dell and the computer was locking up. Bought some RAM to upgrade and 3 people in the store advised it would work for the computer and it did not. I chatted with their tech support and they advised the RAM was not compatible. End of the story was I tried to fix a computer they should not have sold to begin with. So many hours of wasted time on this experience. They asked me to send a review and I rated them a 0 and no one even acknowledged me. I have purchased a lot of stuff from them over the years and have referred many people and have never had any luck with their open box items. You cannot even call the store. I know why now. Scott R read more

I was really happy with the experience I had with one employee in particular Geoff in the service center. I feel he needs to be recognized for going above and beyond in helping me with my hard drive comp crash situation a week ago. Seems customer service is one thing always lacking somehow, but not here and by no means with Geoff he was great!! Upfront, honest and accommodating and really took the time to help me. I tried to tip him and he wouldn't take it, again, just a pure class act! Thank you again Micro Center. read more

I simply went to get a computer for school, I couldn't find what I needed. Thats understandable, but no one helped me they were all in groups with each other just talking about computer stuff and was no help. Eventually someone's helped me while I was looking at MacBooks, I told him what I was looking for in Best Buy and seeing if there were products like that here all he's said to me was that what I was looking at was not Apple. Which I already knew I was simply asking if there were similar versions of it. In a nutshell, no one there was helpful and they all made me feel stupid. I might not know everything about computers but that doesn't mean you have to degrade me for it. read more

1 hour and 17 minutes in line for repairs on 12/30/15. Smart employees. Mismanaged. Two guys in room behind repair desk drinking coffee for 30 minutes other folks with hands in pockets and even the return line looked as long with only only one employee. Apple Store would never be 1/40th as mismanaged. Maybe it's a PC thing. read more

This place has gained stars in my book. The first few times I came here, I was impressed by the selection and everything they had... the prices were good too. However, the service was horrible. If you had a question, good luck finding someone to answer it. I even got online and took a survey and let them know they seriously needed more staff. Maybe my request was granted. I went there the other day with my mom and we had literally 5 different people help us. The manager even asked how are experience was on the way out of the store. It seems as if this place has finally put some time and effort in their customer service. read more

We love Micro Center. They have a great variety of techy things. They offer products geared towards Mac and PC (perfect for our split house! I'm team Mac. Hubby is team PC). They also have a great section for coding. We love to work with Raspberry Pi and are always excited to see what we can find. Their prices are equivalent to what you would expect but you can also find some great deals on their sale items. read more

Micro Center - Computers Near Me - Sharonville, Ohio

Recently bought a certified refurbished open box laptop from here. Got it home and it immediately had issues. Didn't even last half an hour. Brought it back and got a new one but they were out of what I wanted so I had to spend more money. I have a new laptop that should be pretty cool but overall, disappointed. read more

Sales guys lie about warranty repairs! When I bought a laptop there, a sales guy steered me to a more expensive brand (Maingear) because repairs could be done quickly in the store if needed. When my laptop needed repairs, it turned out that the store does not repair Maingear laptops at all and the sales guy was just lying. Avoid at all costs for big stuff. You can probably find small stuff cheaper elsewhere. Edit: The store owner mentioned that they can "partner with Maingear to service laptops purchased through us." For clarity, what he means there is "You can drive all the way back to our store and watch us mail your laptop to the manufacturer." read more

I love this place! Whenever we need a new video card (or need to get something for our website's server) this is where we go! Why? Because they have EVERYTHING a true techie needs! We got a nice video card for our computer here a couple of weeks ago and it works great on the highest graphic settings! It was under $150 so that was the best part about it! The guys here always seem to know what they are talking about but today was one of those rare days in which we got a guy who didn't even know what a sonic wall was. That... was kind of off putting. I mean... it's a sonic wall... how do you work at a computer store and not know what that is? Anyways, if you're not a techie than I do recommend you come here and the majority of the employee's will help guide you in the right direction, BUT do not come in here thinking that you'll spend less than $100 because the majority of the time you won't. read more

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Always been impressed by the prices and overall vibe at Micro Center. Lucky to have one close to me.

I don't know why I even still go here. The only help I get here is from the cashier and that's because I got the item myself. The sales people need to learn to disengage from conversations with customers that are just there to browse or ask a simple question. They also need to learn to contact multiple times. I'm sure they're on commission but seems like they don't want to hustle and make money its like they want the customer to go to them to start a sale. I don't go to place to look and waste time, thats what the internet is for. I go to a place to buy and walk out with something. I went there today to buy a high end GPU and I left. I was stading in front of the GPU case for at least 45 min and was never contacted. I might go back to buy because I do like the store or might just buy it off Newegg to avoid dealing with sales people there. read more

Knowledgeable staff and a wide variety of products. They do repairs and have new products. They were very helpful in helping me troubleshoot my computer's problem and were able to make the necessary upgrades in a couple hours. They have many tech products not just computers. I will do business with them again. This is a great place to get your printer ink refilled. $10 for Black and $15 for color read more

I love this store! If I can't find something on my own, the associates know exactly where everything is and always help select the best product for my needs. And the prices are always competitive. MicroCenter is the first place I shop when I need electronics parts. read more

Two things: One- they have a sign for wearing masks but aren't enforcing it in the store. Just a heads up for people who may have family members at risk. Two - I was asked by 6 people in less than 10 minutes if I needed anything IN THE SAME DEPARTMENT. I was checking out laptops and just doing some comparisons. Despite the fact that all the employees were congregated together, every single one interrupted me despite being able to see that I'd been helped. I understand they work on commission, but that is not good customer service. read more

J.D.Woodrum is helpful and knows everything about Apple products. He goes out of his way to help with existing questions no matter where you purchased your Mac. read more

In the greater Cincinnati area it's the only computer store worth shopping at as far as I know. This place is huge and has knowledgeable sales staff. They are Apple authorized and have excellent in store techs for PC and Mac's. Their website is very accurate about what's on the shelves. They sell 2600 quarterly and Bawls. read more

I frequently shop at Micro Center in Cincinnati or maybe I should say I used to shop a lot at Micro Center in Cincinnati. Today I drove 25 miles to purchase a new basic computer for my house. While at Micro Center my son also wanted a new one so we picked an HP for $329 and the salesperson told me it's one per customer Each of us would have to purchase one. Took them up front and they scanned them quickly ask for my credit card. I said wait a minute what was the price on those. The one was $329 the other $419. I explained they could adjust the price, ring them up separately one for each of us but I wasn't paying $100 premium. Shayne (Front Desk Manager) came over said that is the price. I said ring them up and I'll purchase one and my son will purchase one. He refused, not only wouldn't he ring them up separate, he refused to sell even one. Shayne your an Idiot. You need customer service training 101. Micro center, you can kiss our thousands of dollars per year goodbye. read more

So the staff here are amazing. They will truly do anything they can to find what you need. If you know what you want, they will find it for you. If you have a problem but don't know the solution, they will provide solutions, likely multiple in varying price points. Their prices are very reasonable, overall. They also keep a large amount of stock, in terms of both variety of products and amount of each type of thing. read more

I really wish we had one of these in Louisville. They always have everything I need and for prices that compete and sometimes beat with online places like Newegg. Finding someone who is knowledgeable can be hit or miss.. but I've got a guy who I specifically look for now who's been able to answer all my questions completely and honestly (IE: No bull****ing to make a sale). They do offer online ordering and delivery, but if you need something RIGHT NOW, as is usually the case when I go there, it's quicker to just take the hour and a half drive. read more

Micro Center - VIP parking - Computers Near Me - Sharonville, Ohio

This review is for their service. I took my computer in to have a drive installed and the information from the old drive, moved to the new one. I was quoted 1-2 days and charged $150 for this. No big deal. Second day comes around and I haven't heard anything. 3rd day comes around and I call around lunch time asking for updates and they hadn't even started it, said they would start it today and contact me around 6-7pm when its done. Never contacted me. I called on the 4th day curious as to what is going on, and my computer had been finished, but they never reached out to tell me or anything. I go in and they charge me another 100 for the install of the new drive. So they can't ring up customers correctly, aren't punctual about their time quotes, and won't contact you when the service is competed, it's up to you the customer to call daily for updates after being told you'll be contacted with updates. read more

This company right now is in complete disarray. We took $2600.00 cash to their store to purchase parts to build a Pc today and these people couldn't make it any harder to do business with them. 3 hrs later after we went down the street to cvs to by cash cards that thief ignorant employee couldn't even ring up. We left there with half of what we came to buy. We the. Tried to purchase on-line with a credit card for their curb side pickup and guess what that doesn't work. I'm telling you never shop with these people. Any place that can't take cash in the U.S should not be in business in the U.S. read more

;Checkers are nice and friendly but not educated on policy. They will do or say anything to keep the manager from coming out to assist a customer. I was quoted an incorrect price. Asked for the transaction to be stopped. Did. Went to my car & checked my bank account. They had charged me....pending. took 5 days to get my bone purchase returned. Never did get to speak to a manager. Bank was most helpful. Has had lots of complaints about Micro Centre. read more

"Can you please tell me where this is?" I asked as I pointed to a hard drive enclosure in a sales ad after finally tracking down a sales person that had emerged from his hiding spot. He guided me to a wall far away from where the regular hard drive enclosures are, and asked, "Do you know what to do with it?" "Yes." I replied as I picked up the box. "I'm going to carry around my makeup in it!!! Thanks!" Their selection of computer equipment is vast, however, you'd have to set yourself on fire near some pricier equipment to get someone to acknowledge your existence. read more

Suddenly, after we selected a laptop and declined the high pressure store warranty, the sales associate went to the back and magically discovered the item was out-of-stock. This is a classic dick move from someone who just lost MC two future customers and a laptop sale. read more

These guys always seem to have what I need. One of the most full computer stores I've been in.

They're awesome. GREAT customer service and I've always been happy with my computers.

I drove here from Louisville. I was building a new pc and was planning on buying everything online from newegg and or amazon. Then I heard about Micro Center on retailmenot talking about their crazy deals. Micro Center beat ONLINE prices, and not by just a little, by around 20%. I saved so much I upgraded my components. (Asrock Pro3 board to a Asrock Extreme 4.) SARA G.and GARY T. were awesome!! Sara answered all by dumb questions about os's and Gary knew everything there was to know about mobo/CPU combos and which parts play nice with each other. Memory and power too. Guys smart as hell. So I drove 2 hours and while I was at it visited ikea. I swear you have to come to northern Cincy to get a good deal I guess. Anyway I'm very happy with the service and prices at Micro Center. One could spend hours just looking at everything. My only COMPLAINT is that there isn't one in Louisville. All well. read more